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CCOM-01: Speak Calm into Chaos: Introduction to Crisis Communication

Date: - Google Outlook iCal

Location:

Virtual

This introductory course provides a foundational understanding of how clear, accurate, and timely communication supports effective emergency response. Participants will explore key principles of emergency messaging, examine real-world examples, and gain insight into how communication impacts public trust and outcomes. The course also introduces core concepts related to audience analysis, message development, and delivery strategies used by emergency management professionals.