Hotlines / Crisis Numbers

Behavioral Health Resources for Those Affected by the Violence in Lewiston

Jump to the bottom of the page for a printable hotline pocket card.

Maine Crisis Line (MCL)

1-888-568-1112 (Voice) or 711 (Maine Relay)

The Maine Crisis Line (MCL) is the state’s crisis telephone response service for individuals or families experiencing a behavioral health crisis or having thoughts of suicide and/or self-harm. Trained crisis call specialists answer the line and provide free and confidential telephone support and stabilization 24 hours a day, 7 days a week.

988 Suicide & Crisis Lifeline

988 (formerly called the National Suicide Prevention Lifeline) offers free, confidential, 24/7 access to trained crisis counselors who can help people experiencing mental health-related distress. That could be:

  • Thoughts of suicide
  • Mental health or substance use crisis, or
  • Any other kind of emotion distress

People can call or text 988 or chat for themselves or if they are worried about a loved one who may need crisis support.


Poison Control Center

1-800-222-1222 (Voice) or 711 (Maine Relay)

The Northern New England Poison Center is the regional poison center for Maine, New Hampshire and Vermont. It is available 24-hours to provide immediate treatment advice for poisonings and answer questions about poisons and prevention.

For more information visit:

Child Protective Services

1-800-452-1999 (Voice) or 711 (Maine Relay)

If you are concerned about child neglect or abuse, call this 24-hour hotline to speak to a child protective specialist. Calls may be made anonymously. 

Get more information.

Adult Protective Services

1-800-624-8404 (Voice) or 711 (Maine Relay)

If you are concerned about incapacitated or dependent adults (age 18 and over) in danger of abuse, neglect or exploitation call this 24-hour hotline to speak to an adult protective services specialist. Calls may be made anonymously.

Get more information.

NAMI Maine Helpline

1-800-464-5767 (Press 1)

The NAMI Helpline is a safe and confidential mental health service for peers, law enforcement, professionals, friends and family members. It provides support, education and advocacy for anyone with questions about mental health concerns. Helpline available Monday - Friday, 8:00am to 4:00pm.

For more information visit:

Domestic Violence Helpline

1-866-834-HELP (4357)

The statewide Domestic Violence Helpline connects callers with advocates at Domestic Violence Resource Centers and provides information, crisis counseling, emotional support and advocacy.

For more information visit:

For a list of resources in Tribal communities visit:

Sexual Assault Helpline

1-800-871-7741 (Voice) or 711 (Maine Relay)

Call the 24-hour statewide sexual assault crisis and support line (or text Monday-Friday, 8am-5pm) for confidential services free of charge. 

For more information visit:

For a list of resources in Tribal communities visit:

Intentional Peer Support Warmline

1-866-771-WARM (9276) or 711 (Maine Relay)

The Intentional Peer Support Warm Line is available toll-free from anywhere in Maine, 24 hours a day, seven days a week. It is a mental health peer-to-peer phone support program offering mutual conversations with a trained specialist who has life experience with mental health and/or substance use issues and recovery. The focus is to encourage and foster recovery, moving toward wellness and reconnecting with community.

For more information, visit the Office of Behavioral Health


Substance Use Disorders and Tobacco Use

2-1-1 Maine, Inc.

Dial 211 or 1-877-463-6207 (When Out of State)

If you are not sure who to call, dial 2-1-1 to get connected to statewide services and programs.
One number - thousands of services. 2-1-1 is an easy-to-remember, 24-hour number that connects people who want to give help or get help with a full range of health and human services in their community.

For more information visit: www.211maineorg.

Alcoholics Anonymous (AA)


During business hours, your call will be taken by a member of Alcoholics Anonymous who knows exactly what you are going through and can give you all the information you need. At night, there is a well-qualified answering service, that can give meeting information, or put you in touch with a person in your area recovering from alcohol use disorder who is available to talk with you about how to get help.

For more information visit:

Eyes Open for ME


Visit for more information on Opioid Use Disorder and ways to get help.

Substance Use Disorder Treatment Locator

Narcotics Anonymous (NA)


Call the Narcotics Anonymous helpline and talk to a person in recovery from addiction.
For more information visit:

The Maine QuitLink


When you're ready to quit tobacco, just call.
For more information visit

Statewide Al'anon


Al'anon meetings are a place to learn how to change reactions to the attitudes and behaviors common in alcoholic relationships, including those where drinking no longer occurs. The hotline is staffed by volunteers who answer phones, provide literature, and keep meeting information. 

For more information visit:

Printable Hotline Cards

Double-sided (PDF) | Single-sided (PDF)