Under the law, the Maine Department of Health and Human Services (DHHS) may not discriminate based on a person's disability, race, color, sex, gender, sexual orientation, age, national origin, religious or political belief, ancestry, familial or marital status, genetic information, association, or previous assertion of a claim or right.
The rights of people served by DHHS are protected by the Maine Human Rights Act, and several federal laws, including Title VI of the Civil Rights Act of 1964, Title II of the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title IX of the Educational Amendments of 1972, and the Age Discrimination Act of 1975.
Title II, Americans with Disabilities Act Reasonable Modification Requests
DHHS is committed to making reasonable modifications to its policies, programs, services, and activities when the modifications are necessary to avoid discrimination based on disability, unless the modification fundamentally alters the nature of the policy, program, service, or activity, or causes an undue financial or administrative burden
Learn more about the ADA modification process.
Effective Communication and Language Access
DHHS is committed to ensuring that linguistic and cultural minority groups with Limited English Proficiency (LEP) and individuals with disabilities that affect communication have equal access to the Department’s programs, services, and activities. Interpretation and translation services, and auxiliary aids and services are available AT NO COST to ensure the individual and the Department can communicate effectively.
Any Department staff can assist you with arranging for interpreters, translators or auxiliary aids and services or you can contact the ADA/Civil Rights Coordinator.
ADA/Civil Rights Coordinator
- Cathy Bustin
- 11 State House Station
- Augusta, ME 04333-0011
- TTY: Maine Relay 711
Learn more about Effective Communication and Language Access.
Civil Rights Complaints
You have the right to file a complaint with the Department if you believe the Department has discriminated against you, or someone you know, based on disability, race, color, sex, gender, sexual orientation, age, national origin, religious or political belief, ancestry, familial or marital status, genetic information, association, or previous assertion of a claim or right.
Learn more about the Civil Rights Complaint Process.