To report child abuse or neglect call 1-800-452-1999 (deaf and hard of hearing individuals should dial 711 for the Maine Relay). Intake caseworkers are available 24 hours a day, 7 days a week, including weekends and holidays. Reports of child abuse and neglect can be made confidentially or anonymously.

Policy, Procedure & Program Updates

New housing assistance is available

Child Tax Credit Awareness

Child Care Plan for Maine (PDF)

New Child Care Background Check Process 

Current OCFS COVID-19 Information and Instructions 

OCFS Key Measures Dashboard 

OCFS Data Requests

We appreciate the need for information from OCFS. In order to best serve all who make requests of the OCFS Information Service Unit please use the following forms.

  • For child welfare or child care subsidy information use the OCFS Data Request Form 
  • For children's behavioral health information use the CBHS Data Request Form
  • To request records on a closed case, or information about a possible open case, call 800-452-1999 and select option 2 when prompted

Email Updates

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