Reservation Tips & FAQ

The Reservation Center

1A Family = Parents & all their unmarried children age 18 years and younger.

2018 Reservations Open:

  • For Sebago Lake State Park ONLY on:
    • February 1, 2018 at 9:00 a.m.
    • 4-nights minimum stay is required for all Sebago Lake reservations made during the month of February for the camping season of May 21 to August 18, 2018.
  • For all 12 State Park Family Camping sites on:
    • February 5, 2018 at 9:00 a.m.
  • All campsites become first-come, first-serve on September 10, 2018.
    • Call the Park directly for current conditions and Campground Closing Date.

Reservation Options:

  • Online
    • Reservation must be made by 4:00 p.m. at least 1 day ahead of your arrival date, and we require a 2-night minimum stay on weekends.
    • New for July 1, 2018, a 1-night minimum stay is available, including weekends, at all parks.
    • Opening dates as listed above;
      • Available 24/7
    • Closes September 09, 2018 at 4 p.m.
    • See the Online Reservation Tips listed below.
  • By Phone
    • Family Camping
      • Reservation must be made by 4:00 p.m. at least 1 business day* ahead of your arrival date, and we require a 2-night minimum stay on weekends.
      • New for July 1, 2018, a 1-night minimum stay is available, including weekends, at all parks.
      • Call Center Hours & Business Days*
        • Opening dates as listed above;
        • 9 a.m. to 4 p.m. Monday through Friday; closed holidays.
        • Call Center closes on September 07, 2018 at 4 p.m.
      • In Maine call: 800-332-1501
      • From Outside Maine call: (207) 624-9950
      • TTY: Maine Relay 711
    • Group Camping locations and phone numbers for reservations.
  • By Mail
    • Reservation must arrive by 4:00 p.m. at least 1 business day* ahead of your arrival date, and we require a 2-night minimum stay on weekends.
    • New for July 1, 2018, a 1-night minimum stay is available, including weekends, at all parks.
    • Postmarks may not be earlier than reservation opening date:
      • For Sebago Lake State Park Family Camping reservations; 2/1/2018.
      • All other State Park Family Camping reservations; 2/5/2018.
    • Reservation Center Hours & Business Days*
      • Opening dates as listed above;
      • 9 a.m. to 4 p.m. Monday through Friday; closed holidays.
      • Reservation Center closes on September 07, 2018 at 4 p.m.
    • Mail-in Address:

DACF, Bureau of Parks and Lands
ATTN: Campground Reservations
22 SHS, 18 Elkins Lane
Augusta, ME 04333

  • Walk-in
    • Reservation must arrive by 4:00 p.m. at least 1 business day* ahead of your arrival date, and we require a 2-night minimum stay on weekends.
    • New for July 1, 2018, a 1-night minimum stay is available, including weekends, at all parks.
    • Reservation Center Hours & Business Days*
      • Opening dates as listed above;
      • 9 a.m. to 4 p.m. Monday through Friday; closed holidays.
      • Reservation Center closes on September 07, 2018 at 4 p.m.
    • Location: Augusta Reservation Center, 18 Elkins Lane, Augusta, Maine 04333.
    • During February, Walk-in Reservations are drop-off only; confirmations are not given at the time of walk-in.
      • Reservations are collected and processed in the order received.
      • You will receive a mailed confirmation with-in 7 business days.

Online Reservation Tips

During the online reservation you will be able to:

  • Specify Tent or RV Size (“Equipment Size”)
    • Assures that the campsites generated during your search will be an appropriate size.
  • Request Water & Electricity Hook-ups
  • Search for a Campsite by:
    • Park Name
    • Arrival Date
      • You must arrive and be registered between 1 p.m. - 9 p.m., and be set-up on your campsite before 10 p.m. when quite hours begin; generators, where allowed, may only be used 8 a.m. to 8 p.m.
      • Late arrivals will not be allowed entrance; a refund will not be issued.
    • Number of Nights
      • Minimum Stay
        • Sebago Lake State Park requires a minimum 4-night stay if you make your reservation during (not for) February.
      • Weekend Minimum Requirement Friday & Saturday 2 night stay
      • New for July 1, 2018, a 1-night minimum stay is available, including weekends, at all parks.
      • Maximum Stay
        • 14 nights per person, per State Park.
          • From last Saturday in June through 3rd Saturday in August.
          • No maximum stay limit during the off season.

Adding a Campsite to your Shopping Cart

  • Select the Search Button and search for the type of campsite you want.
  • Select the campsite.
  • Add the campsite to your “shopping cart” - A 15-minute hold is placed on each selection.
  • To add a second site repeat steps 1-3.
  • Proceed to checkout.
  • Complete site occupant information.
  • Verify the information - then you can either:
    • Return to the Shopping Cart to make corrections, or
    • Continue to Disclaimer section.
  • Read Disclaimer and check the “I Agree” box. Then you can either:
    • Continue to make payment , or
    • Return to Shopping Cart
  • Payment Page. You need to have your credit card in hand (American Express, Visa, Master card and Discover are accepted) and provide the campsite occupant’s billing name and address and phone number.
    • Submit your reservation, or
    • Return to Shopping Cart.
  • Receive Confirmation
    • A numbered reservation permit is your confirmation; the person listed as the occupant must bring valid ID and a printed or electronic permit to check-in.
    • May be reprinted anytime until your reservation date has passed.
  • Review your confirmation immediately for accuracy. If there is an error contact the Reservation Call Center immediately.


Cancel or Change a Reservation

  • Requires your:
    • Name - exactly as used on your billing credit card.
    • Permit number.
    • Credit Card used for original reservation.
  • To Completely Cancel a Reservation
  • To Change or Partially Cancel a Reservation
    • Call the reservation Call Center; 9 a.m. to 4 p.m. Monday through Friday; closed holidays.
      • In Maine call: 800-332-1501
      • From Outside Maine call: (207) 624-9950
      • TTY: Maine Relay 711

 

Other Information - Session Tracking - Use of Cookies:
This online service, like most eCommerce services around the Web and on www.Maine.gov, utilizes "cookies" in order to complete your reservation. Cookies are small text files that a web server may ask your web browser to store, and to send back to the web server when needed.

  • Cookies allow us to:
    • Distinguish between different users
    • Use information provided at one stage of an application at a later time (for instance, items placed in a 'shopping cart' might need to be displayed on a later 'check-out' screen).
  • When we use cookies in this way, the cookie is stored on your web browser only temporarily; the cookie is destroyed at the end of the transaction or at the end of the browser session.

To set your web browser to accept cookies, please follow the instructions below.

  • For Internet Explorer:

Tools > Internet Options > Privacy > move slider to the middle to "Medium" > Apply > OK

  • For Firefox:

Tools > Options > Privacy (button) > Cookies (tab) > check box for "Allow sites to set cookies"

  • For Netscape:

Edit > Preferences > Privacy and Security > Cookies > select Enable all cookies

Troubleshooting and Help

  • For Reservation Help, see the contact information for us on the bottom of each page. (links)
  • For Technical Support, click on the technical support link at the bottom of each page. (links)
  • For Campsite or Park Rules questions, you can email us campground.reservations@maine.gov.

Contact Phone Number: Reservations Call Center: In Maine: 800-332-1501; Outside of Maine: (207) 624-9950;
TTY: Maine Relay 711
Contact Email Address: campground.reservations@maine.gov