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News & Press Releases

• COMMISSION DEDICATES HEARING ROOM IN MEMORY OF BELOVED STAFF ATTORNEY (9/29/2020)
• COMMISSION SELECTS RENEWABLE ENERGY PROJECTS TO HELP ACHIEVE MAINE'S RENEWABLE PORTFOLIO STANDARD GOALS (9/22/2020)
• COMMISSION STAFF MEMBER RECOGNIZED FOR IMPORTANT PROGRAM BENEFITING THE DEAF COMMUNITY (9/18/2020)
• COMMISSION ENDS EMERGENCY MORATORIUM ON UTILITY DISCONNECTION ACTIVITIES AS OF NOVEMBER 1, 2020 (9/15/2020)
• Commission Issues Request for Proposals for Standard Offer Service for Customers of CMP and Versant Power (9/9/2020)

View current news

 

Important Announcements

• PUC Order: Investigation into Central Maine Power Company's Metering and Billing Issues (PDF) (February 26, 2020)
• Notice to Maine Public Utilities Regarding Utility Operations During the COVID-19 State of Civil Emergency (April 3, 2020)
• Important Information About New Programs for Small Solar and Other Renewable Projects
• Important Information About Winter Disconnection and CMP Payment Plans (Last Updated February 4, 2020)
  • What to Do if You Receive a Disconnection Notice from CMP
  • Important Information About MPUC Interim Payment Policy for CMP Customers
  • Important Information for CMP Consumers who have Complained About High Electrical Usage
  • How to Make a Formal Complaint or Dispute a Bill
    
• Spoofing Alert Consumers Please Take Note: Scammers appear to be using the PUC’s Consumer Assistance and Safety Division’s (CASD) consumer assistance hotline number (800-452-4699) to disguise the actual phone number that they are calling from.  This practice is known as “spoofing”, a situation when a caller deliberately falsifies the information transmitted to a person’s caller ID display to disguise their identity. Consumers have reported that they received a call apparently from the CASD telling them that they are behind on their utility bill and directing them to send payment immediately to avoid disconnection.  The CASD would not do this.  The CASD always issues a formal decision letter resolving customer complaints that is sent either by email or U.S. mail.
• Annual Change of Late Payment Charge Interest Rate and Interest Rate on Customer Deposits Issued Pursuant to Chapter 870 of the Commission’s Rules. (November 12, 2019) - Late Payment Letter
• Case Management System Users Take Note: Web Browser Security Notice (July 19, 2018)  - Email Encryption – Changes with the move to Exchange Online    

Calendar

Upcoming Deliberative Sessions

Date	Meeting Details	Time
10/6/2020	Deliberations	10:00 AM
10/14/2020	Deliberations	10:00 AM

• Click Here for Live Video/Recorded Hearings                                                                                                                                     
• View the Deliberative Sessions archive

To hear audio for Deliberations Sessions for 2010 forward: click on “Listen to Live Audio” link (above); click on “Live Audio” on next page; follow directions for entering system; and, click on “Archives” in left-hand navigational bar to get list of archived deliberations sessions by date.

 

Events in the Next 2 Weeks (Click on hyperlink in docket column below to view additional information)

Date	Docket #	Summary
10/8/2020	2020-00228	CMP Uncollectible Investigation Tech Conference
10/9/2020	2020-00228	CMP Uncollectible Investigation Tech Conference
10/13/2020	2020-00053	Machias Water Case Conference
10/13/2020	2020-00268	Otelco 708 Tech Conference
10/13/2020	2020-00053	Machias Water Tech Conference

View the full Calendar

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• Maine911
• Underground Damage Prevention Program
• Natural Gas and Propane Safety
• Maine Green Power Program

 

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