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Important Announcements
- Attention New England Natural Gas Utility Personnel, Jurisdictional Propane System Operating Personnel, Gas Industry Contractors and Consultants! The New England Pipeline Safety Representative’s Virtual Seminar will be held April 27 – 29, 2021. Topics include Federal Regulation Updates, State Gas Safety Programs for each New England State, Significant Incidents, Inspections and more. Please contact Gary Kenny at the MPUC for more details. Agenda Details (April 16, 2021)
- If you are having difficulty paying your rent or utilities, you may benefit from the Emergency Rental Assistance Program. Maine received $200 Million in funding for Mainers who meet certain income limits, are experiencing financial difficulty and are at risk of losing housing due to past-due rent or utility bills or eviction notices. Applications can be submitted online at: https://www.mainehousing.org/programs-services/rental/rentaldetail/covid-19-rental-relief-program or you may call Maine State Housing at 1-800-452-4668 to request a paper application. (March 2, 2021)
- Low Income Assistance Programs Available (January 22, 2021)
- PUC Order: Investigation into Central Maine Power Company's Metering and Billing Issues (PDF) (February 26, 2020)
- Notice to Maine Public Utilities Regarding Utility Operations During the COVID-19 State of Civil Emergency (April 3, 2020)
- Important Information About New Programs for Small Solar and Other Renewable Projects
- Spoofing Alert Consumers Please Take Note: Scammers appear to be using the PUC’s Consumer Assistance and Safety Division’s (CASD) consumer assistance hotline number (800-452-4699) to disguise the actual phone number that they are calling from. This practice is known as “spoofing”, a situation when a caller deliberately falsifies the information transmitted to a person’s caller ID display to disguise their identity. Consumers have reported that they received a call apparently from the CASD telling them that they are behind on their utility bill and directing them to send payment immediately to avoid disconnection. The CASD would not do this. The CASD always issues a formal decision letter resolving customer complaints that is sent either by email or U.S. mail.
- Annual Change of Late Payment Charge Interest Rate and Interest Rate on
Customer Deposits Issued Pursuant to Chapter 870 of the Commission’s Rules. (November 23, 2020) - Late Payment Letter
- Case Management System Users Take Note: Web Browser Security Notice (July 19, 2018) - Email Encryption – Changes with the move to Exchange Online
Calendar
To hear audio for Deliberations Sessions for 2010 forward: click on “Listen to Live Audio” link (above); click on “Live Audio” on next page; follow directions for entering system; and, click on “Archives” in left-hand navigational bar to get list of archived deliberations sessions by date.
Events in the Next 2 Weeks (Click on hyperlink in docket column below to view additional information)
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