News & Press Releases
View current news 
Other Announcements
- Spoofing Alert Consumers Please Take Note: Scammers appear to be using the PUC’s Consumer Assistance and Safety Division’s (CASD) consumer assistance hotline number (800-452-4699) to disguise the actual phone number that they are calling from. This practice is known as “spoofing”, a situation when a caller deliberately falsifies the information transmitted to a person’s caller ID display to disguise their identity. Consumers have reported that they received a call apparently from the CASD telling them that they are behind on their utility bill and directing them to send payment immediately to avoid disconnection. The CASD would not do this. The CASD always issues a formal decision letter resolving customer complaints that is sent either by email or U.S. mail.
- Annual Change of Late Payment Charge Interest Rate and Interest Rate on
Customer Deposits Issued Pursuant to Chapter 870 of the Commission’s Rules. (November 15, 2018) - Late Payment Letter
- Case Management System Users Take Note: Web Browser Security Notice (July 19, 2018) - Email Encryption – Changes with the move to Exchange Online
Upcoming Deliberative Sessions
| Date |
Meeting Details |
Time |
| 1/21/2020 |
Deliberations |
3:00 PM |
View the Deliberative Sessions archive
To hear audio for Deliberations Sessions for 2010 forward: click on “Listen to Live Audio” link (above); click on “Live Audio” on next page; follow directions for entering system; and, click on “Archives” in left-hand navigational bar to get list of archived deliberations sessions by date.
Events in the Next 2 Weeks (Click on hyperlink in docket column below to view additional information)
| Date |
Docket # |
Summary |
| 1/21/2020 |
2019-00317 |
Emera Stranded Cost Tech Conference |
| 1/21/2020 |
2019-00310 |
CMP Stranded Cost Tech Conf |
| 1/22/2020 |
2019-00092 |
NU Rate Case Hearing Day 1 |
| 1/23/2020 |
2019-00092 |
NU Rate Case Hearing Day 2 |
| 1/24/2020 |
Meeting |
ConnectMe Meeting |
| 1/31/2020 |
2019-00226 and 2019-00303 |
Stakeholders Meeting |
View the full Calendar
