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News & Press Releases

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Other Announcements

  • Spoofing Alert Consumers Please Take Note: Scammers appear to be using the PUC’s Consumer Assistance and Safety Division’s (CASD) consumer assistance hotline number (800-452-4699) to disguise the actual phone number that they are calling from.  This practice is known as “spoofing”, a situation when a caller deliberately falsifies the information transmitted to a person’s caller ID display to disguise their identity. Consumers have reported that they received a call apparently from the CASD telling them that they are behind on their utility bill and directing them to send payment immediately to avoid disconnection.  The CASD would not do this.  The CASD always issues a formal decision letter resolving customer complaints that is sent either by email or U.S. mail.
  • Annual Change of Late Payment Charge Interest Rate and Interest Rate on Customer Deposits Issued Pursuant to Chapter 870 of the Commission’s Rules. (November 15, 2018) - Late Payment Letter
  • Case Management System Users Take Note: Web Browser Security Notice (July 19, 2018)  - Email Encryption – Changes with the move to Exchange Online     


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Upcoming Deliberative Sessions
Date Meeting Details Time
1/21/2020 Deliberations 3:00 PM

View the Deliberative Sessions archive

To hear audio for Deliberations Sessions for 2010 forward: click on “Listen to Live Audio” link (above); click on “Live Audio” on next page; follow directions for entering system; and, click on “Archives” in left-hand navigational bar to get list of archived deliberations sessions by date.


Events in the Next 2 Weeks (Click on hyperlink in docket column below to view additional information)
Date Docket # Summary
1/21/2020 2019-00317 Emera Stranded Cost Tech Conference
1/21/2020 2019-00310 CMP Stranded Cost Tech Conf
1/22/2020 2019-00092 NU Rate Case Hearing Day 1
1/23/2020 2019-00092 NU Rate Case Hearing Day 2
1/24/2020 Meeting ConnectMe Meeting
1/31/2020 2019-00226 and 2019-00303 Stakeholders Meeting

View the full Calendar