Starting July 12, 2023, Maine EMS will require two-factor authentication for MEFIRS account users assigned to the Agency Medical Director permission group. This security measure protects the personal and health information accessible through the MEFIRS system.
Two-factor authentication means that you must enter a unique code each time you log in to Elite, in addition to your username and password. You can use any app that supports TOTP (time-based one-time passwords) to generate the code, such as Google Authenticator, Microsoft Authenticator, or Authy.
If you are affected by this change, you will see a QR code on the Release Form screen when you log in to Elite for the first time after July 12. You will need to scan the QR code with your chosen app and enter the code that the app provides. After that, you must use the app to get a new code every time you log in to Elite.
Please note that this change only applies to Agency Medical Director permission group users. If you have any questions or concerns, please contact Maine EMS at 207-626-3863 or jason.a.oko@maine.gov
Two-Factor Authentication for Agency Medical Directors (PDF) (7/5/23)