Rockland Terminal Vehicle Reservation & Lineup Procedure

Vehicle Reservations Info

Vehicle Reservations can be made 1 month in advance.

Reservations go off sale two hours prior to the scheduled departure.

When two consecutive months have an unequal number of days, reservations will be granted as follows:

• Reservations for March 29 through March 31 may be purchased on the last day of February
• Reservations for May 31 may be purchased on April 30
• Reservations for July 31 may be purchased on June 30
• Reservations for October 31 may be purchased on September 30
• Reservations for December 31 may be purchased on November 30

Walk-Ins

Vehicle Reservation requests will be accepted on a first-come, first-serve basis by those walking into the terminal, beginning at 6:30 AM for North Haven and 7:00 AM for Vinalhaven.

If you plan to return on the same day, both the departure and return reservations may be made together. If the return date is not on the same day of departure, the return reservation may not be made until one month prior to the travel date.

By Phone

Phone reservations for both islands may be made (if space is available) FOR ALL DEPATURE TIMES beginning one month in advance of the travel date, starting at 9:30am.

Call 207-596-5400 and choose the reservation options. You will enter a phone queue and calls will be answered in the order they came in.

If you plan to return on the same day, both the departure and return reservations may be made together. If the return date is not on the same day of departure, the return reservation may not be made until one month prior to the travel date.

Vehicle Info

Reservation space is limited and sells out quickly regardless of the time of year. Please be clear what kind of vehicle you are taking when making a reservation.

Vehicle and truck reservations are NOT interchangeable due to the length and size of the vehicles. For further information, see the Fare Information page.

Vehicle Reservation Info

• Reservation requests for Matinicus are made by contacting the Rockland Terminal at 207-596-5400.
• Reservations to Matinicus may be made up to 3 months in advance and are held at the Rockland Terminal.
• The schedule is subject to change without notice. Travelers are advised to contact the Rockland terminal office the day before the scheduled trip to confirm the trip is departing as scheduled.
• For regular passenger vehicles, an exact length of the vehicle to be transported must be provided.
• For trucks, an exact length and weight of the truck to be transported must be provided.
• Be sure to review all information on the Fare Information page.
• Payment by cash, check or credit card is due at the time of reservation.
• Cancellations may be made up to two weeks prior to departure.
• For cancellations made more than two weeks prior to departure, or if a departure is cancelled by the Port Captain the day of the scheduled departure, you may do one of the following:
  • transfer the ticket to a future trip
  • pick up the ticket within one year of the original departure date
• If you do not cancel, your reservation will remain in place.
• No shows will be charged.
• Passengers/Vehicles must be in line and ready to board at least 30 minutes prior to loading time.
• Be informed of the Vehicle waste Disposal Ordinance and ensure that your paperwork is complete before arrival.

Rockland Line-Up Procedure

*IMPORTANT!* Customers with vehicles that do not have a reservation leaving the island, need to contact the island terminal, for a line number the day before returning, to secure a space on the ferry for the vehicle. This includes same day travel without a reservation. Please see the island home page for specific information.

• Vehicles must line up in the non reserved line on a first come, first serve basis
• Vehicles must fit completely within the painted lines on the pavement
• Vehicles must line up in the direction of the flow of traffic
• The selection of vehicles for boarding will begin 15 minutes prior to the scheduled departure time
• A licensed driver must be in the vehicle and prepared to board immediately includes having tickets ready to present to MSFS staff
• If a vehicle does not have a driver, the vehicles behind it will be loaded
• Once the vessel is fully loaded, the other vehicles may move ahead of the vacant vehicle
• One vehicle may be substituted for another in line, provided the substituting vehicle would require the same ticket and fits completely in the vacated space
• A truck may be substituted for another truck, provided the line truck is of equal or greater length than the substituted truck
• No vehicles may be placed in line more than 24 hours in advance of the departure time on which the vehicle will be transported on
• Vacant spaces in the line may be filled, except during the loading process for that line, and it must completely fit inside the vacant space
• A space cannot be created by moving other vehicles
• No parking in the ferry line, despite time of year
• If the line is full, please ask the line attendant where the overflow traffic is being directed
• Yellow line is for the first come, first serve vehicle line up for Vinalhaven
• Red line is designated for reserved vehicles for Vinalhaven