MEIS Educator Search Module has been removed from the Superintendent, District Human Resource Admin and Chairperson roles.
More Details
In an effort to better serve Maine districts and schools, the Maine Department of Education’s Data Helpdesk has implemented an automatic ticketing system.
The ticketing system will help the Department better track requests coming into the Helpdesk, increase response time, guide training sessions, and track common issues.
Requests to the Helpdesk can be made in the same way they are currently made (either over the phone or by email to MEDMs.helpdesk@maine.gov). The ticketing system will generate a response email with a ticket number when a request is submitted, and will send an automated response once the issue is resolved
Resources
Requesting Access to the Synergy Student Information System, NEO Reporting System or to the Maine Educator Information System (MEIS), please complete the appropriate request form.
Current System Issues
| Last Updated | Updates / Issues | System | Report / Upload | Issue | Priority |
|---|---|---|---|---|---|
| December 12, 2018 3:44 PM | Update | NEO | Selecting the submit button on the Dropout report does not always actually submit your report | More Details |
High |
| December 12, 2018 3:42 PM | Update | NEO | Many reports (including the dropout report) in NEO do no operate correctly in Safari | More Details |
High |
| December 12, 2018 3:42 PM | Update | NEO | Students enrolled under a new State ID gives dropout counts to old state ID | More Details |
High |