Lodging

COVID19 Prevention Checklist Industry Guidance

Last updated: Mar 19, 2021

The State of Maine has adopted a multi-layered approach to COVID-19 guidance—supported by science, public health expertise, and industry collaboration—to help Maine businesses and community organizations operate safely. As we enter the second year of the pandemic, these updated guidelines highlight the importance of employing multi-layered mitigation strategies to keep Maine businesses, employees, and residents as safe as possible from COVID-19 transmission. Public health guidance will continue to evolve as we learn which mitigation strategies most effectively reduce transmission risk.

No single measure or action will completely prevent transmission of COVID-19. Use of multiple strategies—sometimes called layered mitigation—provides greater protection than implementing a single strategy alone. When multiple mitigation strategies—including masking, physical distancing, hand hygiene, and ventilation—are consistently and correctly used, risk of transmission is decreased.

Please make sure you pair this lodging guidance with the general guidance available at https://www.maine.gov/decd/covid-19-prevention-checklists

For the latest information on travel policies and Executive Orders related to COVID-19 visit the Office of the Governor’s COVID-19 Response website: https://www.maine.gov/covid19.

Lodging

Guests

  1. Visitors from outside Maine must follow the requirements of the Moving Maine Forward plan. 
    1. Establishments must collect a Certificate of Compliance form (on paper or electronically) as a prerequisite to check-in from people who are not residents of Maine or states exempted from testing and quarantine requirements, indicating they have met the testing and quarantine requirements in the Moving Maine Forward plan. Establishments should keep these records for 30 days. (Updated 3/19/21)
  2. Provide COVID-19 protocols at the time of reservation. Persons taking reservations must advise that if anyone in a party is feeling sick or may have been exposed to COVID-19, they are to stay home.
  3. To facilitate contact tracing by the Maine CDC, lodging establishments should maintain a record of information about guests, including one customer name and contact information per party, the date they were in the establishment, and those personnel who had direct prolonged interaction with them. Establishments must maintain records for at least 21 days.
  4. Based on current scientific knowledge, a close contact is someone who was within 6 feet of an infected person for a total of 15 minutes or more starting from 48 hours before illness onset until the time the patient is isolated.
  5. An individual is also considered a close contact if they provided care at home to someone who is sick with COVID-19, had direct physical contact with the person (hugged or kissed them), shared eating or drinking utensils, or if the person sneezed, coughed, or somehow got respiratory droplets on them.
  6. Group size is limited per Executive Order. Gatherings are subject to the following limits: (Updated 3/5/21)
    1. All indoor gatherings:
      1. Effective March 26, 2021 through May 23, 2021: 50% of permitted occupancy or 50 persons, whichever is greater.
      2. Effective May 24, 2021 and thereafter: 75% of permitted occupancy or 50 persons, whichever is greater.
    2. Any outdoor gathering taking place at a facility or event that is subject to a permitted occupancy limit is subject to the following limits:
      1. Effective March 26, 2021 through May 23, 2021: 75% of permitted occupancy.
      2. Effective May 24, 2021 and thereafter: 100% of permitted occupancy.
  7. Individuals in a shared space must be able to maintain 6 feet of physical distance. If a space cannot accommodate individuals maintaining 6 feet of physical distance, further restrict the number of individuals allowed in that space beyond the limits established by Executive Order.

Operations

  1. Lodging establishments must follow the guidelines in the COVID-19 Prevention Industry Checklist applicable to the type of activity taking place in their space(s).
    Activity Applicable Checklist
    Exercise Facilities Gyms/Fitness Centers
    On-site Restaurants and Continental Breakfasts Seated Food and Drink Service
    Retail Retail Businesses
    Shuttles or Other Forms of Transportation General Guidance (see: Shared Transportation)
  2. Clean and disinfect all hard services in guest rooms after each guest, as well as laundering linens, bedspreads, and covers. Following each departure, ensure adequate time before the arrival of the next guest to allow for cleaning and disinfection as well as air exchange in the guest room. Consider ways to maximize airflow, if practical, to increase circulation of fresh air (e.g., opening windows, or doors). 
  3. Note that areas of cleaning focus for lodging establishments include:
    • Door and drawer handles
    • Light and other power switches
    • Shared tools
    • Chairs, tables, and benches
    • Television remotes
    • Refrigerators, microwave, and other frequently touched objects and surfaces in service areas
    • Time clocks
    • Entry way
    • Cash register, including touch screens, keyboards, mouse
    • PIN Pads (touch screen, keypad, and pen)
    • Restrooms
      • Toilet bowl, toilet paper holder, and flush lever
      • Sinks and faucets
      • Paper towel holders and/or air dryers
      • Diaper-changing stations
  4. In the event of a positive or suspected COVID-19 case, the guest’s room should only be returned to service after undergoing an enhanced cleaning and disinfection protocol in accordance with CDC guidelines.
  5. Outdoor playgrounds can be used with appropriate care. Post signage advising the use of hand sanitizer both before and after use of the playground and maintaining physical distancing as much as possible. 

Campgrounds

  1. Campsites are limited to a single household. At the discretion of the campground, campsite occupants may host additional overnight guests who meet the testing and quarantine requirements of the Moving Maine Forward plan. 

Short-Term Rentals

  1. If rental spaces are located within an occupied residence, it is preferred that the space have a separate exterior entrance and exit and does not require the use of shared facilities such as bathrooms and kitchens.

Swimming Pools and Other Aquatic Activities

  1. Establishments must follow the Governor’s current Executive Order regarding gathering size in pool areas.
  2. Establishments should consider decreasing pool capacity to allow for physical distancing between household groups/travel parties. Post pool capacity limits.
  3. Establishments should consider single lane swimming to facilitate physical distancing.
  4. Keep swimming pools properly cleaned and disinfected. Proper operation, maintenance, and disinfection (with chlorine or bromine) of swimming pools should kill the virus that causes COVID-19.
  5. Masks should not be worn in the pool.
  6. Hot tubs and spas may be used provided that patrons are wearing a mask at all times, not engaging in activities that do not allow mask wearing (i.e., eating and drinking), and maintaining physical distancing from anyone outside of their household group/travel party at all times.
  7. For water playgrounds and water parks, refer to the Outdoor Amusement checklist for guidance.
  8. Swimming in the ocean, lakes, and ponds is allowed. Physical distancing and masking must be maintained on any beach areas.

COVID-19 Prevention Form

In order to open, if you have not already done so, please commit to complying with requirements of these checklists by filling out this short online form. Please note that religious organizations and licensed health care providers are not required to use this form.

If you have questions, please contact us at business.answers@maine.gov or 1-800-872-3838.