Overview
Domain Name System (DNS) Services provides name resolution for Devices and Web applications on the State’s Wide Area Network (WAN). This service also provides name server resolution for the Internet.
Included
- DNS resolution
- DNS Firewall
- DNS Threat Protection
- Maine.gov web application URL’s
- State.me.us web application URL’s
Excluded
Service Level Targets & Availability
- The standard production published service level agreement can be viewed at the following link: Standard_SLA_CTS_Production Services. A formal SLA has not been developed specific to this service
Service Rates: Please see the MaineIT Rate Table
Customer Expectations
- Submit service request
- Provide application-specific requirements for DNS names
To get help and or order this service
- To learn more about this service or to order this service:
- Call OIT Service Center at 624-7700
- Domain Name Policy & Procedure in PDF
- Enterprise Name Resolution Procedure in PDF