The MaineIT Customer Service Portal is a Microsoft SharePoint site where customers can quickly access the most common customer-centric items, such as:
- Submitting a FootPrints ticket
- Accessing Office 365 training resources
- Checking statuses on CSN
- Viewing recorded trainings and the training schedule
- Viewing FAQs, including a vast trove of helpful information for teleworking
Anybody who is part of the Maine.gov environment can access this site, and you do not need to be on a VPN to do so.
To learn more about how to access the Customer Service Portal and what information is on it, please go to the Customer Service Portal Tutorial.