Customer Service Portal (Internal use only)

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The MaineIT Customer Service Portal (Internal use only) is a Microsoft SharePoint site where customers can quickly access the most common customer-centric items, such as: 

  • Submitting an Assyst ticket 
  • Accessing Office 365 training resources 
  • Checking statuses on CSN 
  • Viewing recorded trainings and the training schedule
  • Viewing FAQs, including a vast trove of helpful information for teleworking

Anybody who is part of the environment can access this site, and you do not need to be on a VPN to do so. 

To learn more about how to access the Customer Service Portal and what information is on it, please go to the Customer Service Portal Tutorial.