Provider Resources

This webpage contains resources for service providers such as training information and videos, toolkits for communicating with patients, webinar opportunities, and information about how MaineCare communicates with providers.

Provider Training

Training Videos

Billing for Interpreter Services Training Video - This video demonstrates how to bill MaineCare appropriately for interpreter services. 

Code Request Form Training Video - This video provides detailed instructions about how to complete the Code Request Form for providers who are requesting that MaineCare cover specific codes.

Training Calendar

Health PAS Online Portal Calendar for Online Trainings - You will be redirected to the calendar on the portal. The calendar includes information about upcoming training opportunities.

Training Contact

Contact Lisa Bouchard, Provider Relations Specialist, with training requests.

Communications Materials

You may request printed materials to help with educating consumers about MaineCare’s programs, free of charge. To order, go to the Materials for MaineCare Communications Toolkit webpage.

MaineCare for Kids Beginning October 1, 2023, children and young adults under 21 in Maine are now eligible for MaineCare coverage if they are in families who make an annual income up to 300% of the Federal Poverty Level. That translates to an annual salary of about $59,000 for a family of 2 and $90,000 for a family of 4. We have launched a MaineCare for Kids Toolkit (PDF) to provide you with materials you can download and print or include in your digital and social media channels to help reach the families with children and young adults who now may be eligible for MaineCare coverage.

Recorded Webinars

Connecting Patients to Behavioral Health Services Webinar 2024

Community Action Partnership Webinar July 2023

HIV 101 for Primary Care Practitioners May 2024

HIV Treatment Guidelines Update Webinar May 2023

Housing Webinar Materials and Resources 2024

Provider Communications

E-Message Sign Up

You can sign up for email notifications on the E-message Subscription Webpage, where you enter your email address, scroll down to “MaineCare Stakeholders,” and select the topics about which you would like to receive updates and information.

See the E-message Topic List (PDF) to ensure you sign up for the topics that relate to the policies under which your organization enrolled with MaineCare. See also the MaineCare Bulletins webpage for past notices.

Interpreter Services Guidance

Interpreter Clarification for Providers (PDF) - This document provides details about interpreter services for non-English speaking or limited English-speaking members.

Policy and Rules RSS Feed Sign Up

MaineCare publishes policy and rule changes through Headline News, our RSS Feed service. To subscribe, click on the topic link below. The link will open a new page where you will click "Subscribe to this feed" to sign up.

YouTube Channel

See MaineCare's YouTube channel by searching @MaineCareCommunications207 for video made for MaineCare service providers, members, and the public.