Provider Resources

Health PAS Online Portal

Visit the Health PAS Online Portal for:

  • Claims and billing instructions, companion guides, user guides, and X12 HIPAA Acknowledgements
  • Electronic Visit Verification (EVV) Guides and Manuals
  • Enrollment guides and tools
  • Trading Partner Guides
  • Fee Schedules
  • Forms for claims, referrals and authorizations, and other portal submissions

Primary Care

Visit the Primary Care webpage for more details about primary care programs and for the most current Referral Form and Member Education Request Form.


Nicotine Replacement Therapy (NRT) Products

Standing Order for Dispensing Nicotine Replacement Therapy Products to MaineCare Beneficiaries (PDF) - This Standing Order authorizes licensed pharmacists to dispense medically appropriate NRT products to eligible MaineCare members who require the products for help with smoking cessation or vaping cessation.

340B Updates

340B Billing Requirements - July 7, 2021

340B Billing Requirements (PDF) - This document explains the billing requirements for the submission of 340B drug claims to MaineCare for providers and hospitals.

340B Payment Methodology - January 5, 2020

This is a follow up to our December 8th message announcing January 1, 2021 changes to MaineCare’s 340B payment methodology. As we continue to work with the Centers for Medicare and Medicaid Services (CMS) to clarify certain methodology requirements, we are delaying the implementation of this change until further notice. We will share more information as events unfold.  

Medications for Addiction Treatment (MAT) Information

See the following documents for guidance about the Prior Authorization (PA) process for Buprenorphine:

HIPAA, Privacy, and Security

Interpreter Information

Interpreter Clarification for Providers (PDF) - This document provides details about interpreter services for non-English speaking or limited English speaking members.

Complex Case Unit (CCU) Referrals

CCU provides Maine residents with simple and timely solutions to complex healthcare, financial, and placement issues through integrated provider and community involvement. 

The CCU accepts cases based on referrals and prioritizes:

  • Individuals at risk to themselves or others
  • Adults who have been in the Emergency Department more than five days
  • Other complex cases sent by the Governor’s or DHHS Commissioner’s Office

Referring a Member to CCU

If a MaineCare member is at risk of harming themselves or others, please complete the CCU referral form.


Please contact Michele Lane with questions.

Emergency Department (ED) Collaborative

MaineCare nurses, behavioral health specialists, and care coordinators work with health care providers and MaineCare members to reduce avoidable, non-emergency ED use and improve health outcomes for MaineCare members. See the ED Collaborative (PDF) for more detail about the project and how to participate.

E-Message Sign Up

Subscribe to MaineCare's e-message service to receive email updates . Enter your email address, scroll down to the "Office of MaineCare Services" section and select the topics you wish to receive information about. See also our E-Message Archives for past email blasts.

Policy and Rules RSS Feed Sign Up

MaineCare publishes policy and rule changes through Headline News, our RSS Feed service. To subscribe, click on the topic link below. The link will open a new page where you will click "Subscribe to this feed" to sign up.

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