New MaineCare Partner Portal Training for Trading Partners

We previously shared that a refreshed and upgraded MIHMS, with a new “MaineCare Partner Portal,” is coming in October 2026. This will replace the current HealthPAS Online Portal. We are now inviting trading partners to register for training starting September 8, 2026, to help you prepare for the transition to the new portal. 

Gainwell Technologies will be leading live virtual instructor-led training sessions. These courses will provide the knowledge and skills needed to navigate the new portal, complete daily business functions, and use new portal features. Training demonstrations, materials, and supporting resources will help participants prepare for a successful transition. 

Steps You Need to Take to Attend Training

  • Review the available training topics listed below and identify the sessions that align with your role and responsibilities. 

  • Use the Learning Management System (LMS) registration to create an account, access the training catalog, and enroll in applicable sessions. See the instructions below for guidance in registering. 

  • Contact Gainwell (instructions below) if you need assistance. 

  • Recorded sessions and other training materials will be available in the LMS after training sessions for ongoing reference. 

MaineCare Partner Portal Training Sessions 

Course Name 

Description 

ME - TPT - Migrated Trading Partner Log In and Account Maintenance Training (ILC) 

Learn how to complete first-time login activities, configure multi-factor authentication (MFA), manage user accounts and permissions, perform account maintenance activities, and understand electronic data interchange (EDI) certification requirements and status monitoring. This course is only for Admin (R7) users. 

ME - TPT - Trading Partner Registration and Account Maintenance Training (ILC) 

Learn how to register a new Trading Partner account, complete account activation, manage users and permissions, associate providers and billing agents, navigate the portal, and maintain account information.  

ME - TPT - Authorization, Referrals and Certifications Training (ILC) 

Learn how to submit and manage authorizations, process referrals, monitor certification requests and statuses, and access related portal functionality.dr 

ME - TPT - Dental Claim Entry & Claim Management Training (ILC) 

Learn how to submit dental claims, monitor claim processing and status, and navigate claim-related portal functions. 

ME - TPT - Institutional Claim Entry & Claim Management Training (ILC) 

Learn how to submit institutional claims, monitor claim processing and status, and navigate claim-related portal functions. 

ME - TPT - Professional Claim Entry & Claim Management Training (ILC) 

Learn how to submit professional claims, monitor claim status, review payment information, access remittance advice, and complete related claim activities. 

ME - TPT - MaineCare Partner Public Portal Training (ILC) 

Learn about publicly available portal functionality, portal resources and reference materials, secure messaging, Trading Partner tools, and available resources. 

LMS Access and Course Registration Instructions 

Use the following steps to register for MaineCare Partner Portal training. Multiple sessions are available for each course to allow for scheduling flexibility. 

  1. Go to the LMS registration site: https://mmislearningcenter.myabsorb.com/#/login. 

  1. Sign in using your existing account or click Sign Up on the right side of the window to create a new account. 

  1. If you need a new account, enter the enrollment key: De8pO9CBYXYB-aOCY8qp on the Sign Up window. 

  1. Complete the required registration information to create your account. You can enter your workplace address. 

  1. The Learner Dashboard appears. From this window, you can access previous trainings, search for and enroll in the appropriate training sessions, and review your transcript. 

  1. To locate the appropriate courses, search using “TPT” or the course name from the table above in the search bar at the top of the window or by opening the Course Catalog tile. 

  1. Click Choose Session for each course you need to complete, then enroll in the session that best fits your schedule.  

  1. You will receive an email confirmation regarding the success of your enrollment. Additionally, you will receive a Microsoft Teams calendar event for each session.  

  1. On the day of the training, access the training via one of the following methods: 

  • Access the Teams Meeting hyperlink from the course confirmation email. 

  • Click the Microsoft Teams meeting hyperlink within the Outlook/Teams calendar event. 

  • Access My Courses in the LMS and click the appropriate Microsoft Teams meeting hyperlink. 

Do not forward meeting invitations to other attendees. Each participant must register through the LMS to receive course access, training credit, and post-training evaluation access. 

Support Sessions 

We are offering optional virtual support sessions during the week of August 17, 2026, to help with LMS access and training registration and to ask questions about upcoming training topics. This helps prevent troubleshooting access issues during the live training. Please contact Jennifer Fehn  or Haritha Chintada at if you would like to join a support session or have other any other questions.  

We look forward to working with you during training!