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DHHS → Office of MaineCare Services (OMS) → Provider Resources → Health PAS Online Portal Down Time Update

Health PAS Online Portal Down Time Update

Aug 04, 2025

This is an update to the notice we sent on July 24, 2025,, about Health PAS Online Portal downtimes.

The portal will continue to remain down Monday through Friday from 7:00 PM to 7:00 AM and all weekend hours as Gainwell continues to address technical issues.

The portal will remain available from 7:00 AM to 7:00 PM Monday through Friday. If providers experience difficulties accessing the portal or regular functionality during this time, please contact Provider Services at 1-866-690-5585.

We will send a notice when there is an update regarding timing for a return to regular 24-hour, 7-day a-week functionality. We apologize for the inconvenience.