DHHS → Office of MaineCare Services (OMS) → Member Resources → Important Reminder About Accessing Maine Department of Health and Human Services (DHHS)

Important Reminder About Accessing Maine Department of Health and Human Services (DHHS)

Jan 21, 2026

Office of Family Independence (OFI) and MaineCare staff do not make unannounced home visits or offer in-home help with benefits, including MaineCare, SNAP, and TANF.

MaineCare, SNAP, and TANF Eligibility assistance is available:

By phone: Monday–Friday, 7:00AM–4:00PM (1-855-797-4357)
Online: MyMaineConnection.gov
In-person: At your local DHHS office, Monday–Friday, 8:00AM–4:00PM