Attention MaineCare Members: Extended Hours for the MaineCare Pharmacy Help Desk

In response to the technical issues affecting MaineCare members’ ability to get prescriptions, we are extending the hours for the Pharmacy Help Desk. MaineCare members may contact the MaineCare Pharmacy Help Desk team through the weekend, on Saturday February 24, and Sunday February 25, 2024, during these hours:  

  • 10am to 12:30pm   

  • 1pm to 4pm 

To reach a Pharmacy Help Desk representative, please call 1-866-796-2463. You may experience delays due to call volume.