Communication is key whether in person or by other means. In the landlord and tenant relationship, maintaining open communication throughout the term of the lease between the lessor, the client agency, and BGS enables a successful partnership. To foster and facilitate cooperation and communication, the Bureau requires each tenant agency identify a specific individual to serve as the representative in dealing with day-to-day questions or problems that may arise concerning the agency's use of buildings. Each designated agency representative serves as the facility contact person and represents their respective agency in facility related issues.