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DHHS SETU Performance Leadership Certificate Program
Being a supervisor can be overwhelming, let the Performance Leadership Certificate Program help you gain skills for your role!
This 10- week certificate program will include video training, assignments to re-enforce skills learned and Teams discussions to share best practices and to keep the learner engaged with topics. One on one coaching will be available. This training program will take approximately 2-3 hours per week to complete, depending on the need for coaching. The time commitment is flexible enough to fit your busy schedule.
NOTE: Prerequisites for this course are Managing in State Government
Training Topics
- Meeting Facilitation
- SMART Goals
- Competency Based Interviewing
- Onboarding of New Employees
- Performance Management
- Feedback
- Coaching
Communication Skills
- Corrective Feedback Observations (Word) - This document provides what should be included when providing feedback.
- Coaching (20 min) – This short video introduces participants to coaching techniques and resources for future use
Goal Planning
- SMART Goals - This training assists in understanding and writing goals/measurable expectations using a SMART format.
- SMART Goal Setting Worksheet (PDF) - step by step guidelines for writing measurable goals
- SMART Goal Flow Chart (PDF) - visual chart that assists in the process of writing goals
Hiring
- Competency Based Interviewing (15 minutes) - This video details the reasons and process for developing competency based interview questions in order to hire the right person for the job
- Competency Based Interviews (Word) - This Word document is from the Bureau of Human Resources and dives into deeper detail on using, writing and evaluating candidates when using a competency based format.
- Competency Question Template (Word) - This template will assist you in writing your own competency based interview questions with identifying possible probing questions to ask candidates
- Interview Rating Sheet (Word) - A template to use to aid in evaluating candidates for a position
- Selection Summary (Word) - A template to use as an aid in choosing the best qualified person for a position
Meeting Facilitation
- Preparing and Conducting Effective Meetings Online (15 minutes) – This training details both the tools and techniques for facilitating a successful meeting.
- Agenda template (PDF) - Template providing both meeting agenda and meeting minutes elements.
- Sample Meeting Evaluation Form Template (PDF) - Suggestions for questions to ask for meeting evaluations.
Onboarding
- Onboarding Training (20 minutes)
- Employee Onboarding Checklists
- This interactive website walks you through the process of creating your own onboarding checklist.
- Employee Onboarding Checklists
- New Staff Member Orientation Checklist (PDF) - this is an example onboarding checklist provided by DHHS Audit
- New Employee Integration (PDF) - This link details the various components of orienting a new employee, with specific information for State government.
Performance Management
- Performance Evaluation (20 min) – this training assists in the writing of measurable performance expectations and Employee Development plans. The performance management cycle at DHHS is also explained.
- State of Maine Performance Management Form instructions (PDF) - Written instruction for completing each section of the Performance Management Form
