Claims Pending for Missing Vendor Code​

The Office of MaineCare Services (OMS) has become aware of a vendor code issue that began this morning, May 1, 2024, impacting certain provider’s claims and causing those claims to go into a PEND status for a Missing Vendor Code (Edit 6037). This issue is being investigated and addressed by multiple entities including: OMS, Gainwell Technologies, and the Office of the State Controller. OMS will update all providers as this issue progresses. 

Please note that this issue will NOT impact any provider’s payments issued this week. 

OMS requests providers refrain from contacting OMS, Gainwell, or the Office of the State Controller for updates on this issue. We will provide updates through our e-messaging system as they become available. 

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