Contact Us

Ready to Apply?

Office for Family Independence

To see if you are eligible, to apply, or to report changes, call 1-855-797-4357. TTY users dial 711.

Consumers for Affordable Healthcare (CAHC)

For application questions call 1-800-965-7476. TTY users dial 1-877-362-9570.

Member Contacts

MaineCare Member Services

For questions about covered services or to select a Primary Care Provider (PCP) call 1-800-977-6740. TTY users dial 711. You can also email.

Pharmacy Help Desk

For prescription drug benefits, medication prior authorizations, and Medicare Part D questions, call 1-866-796-2463. TTY users dial 711.

Private Health Insurance Premium (PHIP) 

For help paying for private health insurance premiums, call 1-800-977-6740. TTY users dial 711.

Third Party Liability

For questions about other insurance, call 1-866-796-2463. TTY users dial 711.

Transportation Brokers

For questions or to schedule a ride to a MaineCare-covered appointment, see the list of brokers on our Transportation webpage.

Provider Contacts

Provider Services

For MIHMS and Health PAS Online Portal questions, email Provider Services or call 1-866-690-5585. TTY users dial 711.

Provider Relations 

See the Provider Relations Staff Assignments (PDF) for a list of specialists by policy.

Senior Management Team

  • Director of MaineCare Services - Email Michelle Probert or call (207) 287-2093.

  • Chief Operations Officer - Email Molly Slotznick or call (207) 624-4026.

  • Director of Policy - Email Jennifer Patterson or call (207) 287-7729.

  • Director of Communications and Planning - Email Erik Eisele.

  • Director of Compliance - Email William Logan or call (207) 624-4083.

  • Director of Contract Management - Email Stephen Turner or call (207) 287-3828.

  • Director of Design System Reform Unit - Email Olivia Alford or call (207) 624-4059.

  • Director of Operations - Email Roger Bondeson or call (207) 287-2705.

  • Director of Pharmacy - Email Anne-Marie Toderico or call (207) 624-6948. 

  • Director of Data Analytics - Email David Jorgenson or call (207) 624-6928.