Ready to Apply?
Office for Family Independence
To see if you are eligible, to apply, or to report changes, call 1-855-797-4357. TTY users dial 711.
Consumers for Affordable Healthcare (CAHC)
For application questions call 1-800-965-7476. TTY users dial 1-877-362-9570.
Member Contacts
MaineCare Member Services
For questions about covered services or to select a Primary Care Provider (PCP) call 1-800-977-6740. TTY users dial 711. You can also email.
Pharmacy Help Desk
For prescription drug benefits, medication prior authorizations, and Medicare Part D questions, call 1-866-796-2463. TTY users dial 711.
Private Health Insurance Premium (PHIP)
For help paying for private health insurance premiums, call 1-800-977-6740. TTY users dial 711.
Third Party Liability
For questions about other insurance, call 1-866-796-2463. TTY users dial 711.
Transportation Brokers
For questions or to schedule a ride to a MaineCare-covered appointment, see the list of brokers on our Transportation webpage.
Provider Contacts
Provider Services
For MIHMS and Health PAS Online Portal questions, email Provider Services or call 1-866-690-5585. TTY users dial 711.
Provider Relations
See the Provider Relations Staff Assignments (PDF) for a list of specialists by policy.
Senior Management Team
- Director of MaineCare Services - Email Michelle Probert or call (207) 287-2093.
-
Chief Operations Officer - Email Molly Slotznick or call (207) 624-4026.
-
Acting Director of Policy and Director of Compliance – Email William Logan or call (207) 624-4083.
-
Director of Program Management and Communications – Email Sarah Grant or call (207) 287-3829.
-
Director of Contract Management – Email Stephen Turner or call (207) 287-3828.
-
Director of Value-Based Purchasing – Email Olivia Alford or call (207) 624-4059.
-
Director of Operations – Email Roger Bondeson or call (207) 287-2705.
-
Director of Pharmacy – Email Jill Kingsbury or call (207) 624-6948.
-
Director of Data Analytics – Email David Jorgenson or call (207) 624-6928.