NOTICE: Effective immediately, OFI regional offices will now be accepting drop-offs of paperwork only and offices will only be open from 9am to 11am and 1pm to 3pm, to protect your health and safety and the public's as well as our staffs during the coronavirus outbreak. This is consistent with guidance from the Maine CDC about social distancing. The best way to work with us is to apply, renew, or update your case online at My Maine Connection. You can also submit paperwork via fax, email or postal carrier. DHHS/OFI will continue to process benefits and requests as normal.

Please also be ready for the possibility that OFI offices could close to the public on short notice. You will still be able to get help through one of the options listed above, or by calling our phone line at 1-855-797-4357.

Effective Immediately, the Lewiston Regional Office is closed.

Office for Family Independence

New options for low-cost or free health insurance now available!

  • More Maine residents are now eligible for Medicaid health insurance, also called MaineCare. If you are between the ages of 19 and 64, you may qualify.
  • To find out more, visit and fill out an application today!
  • If you have already applied, you will be notified on next steps.

OFI Main Telephone Line: 1 (800) 442-6003, (207) 624-4168

List of OFI Services:

Child Support

Division of Support Enforcement & Recovery (DSER) is responsible for the development and implementation of rules, regulations, policies and procedures necessary to assure that all non-custodial parents are contributing to the economic support of their children. Contact Information: tel. (207) 624-4100 or submit a question to DSER.

Disability Determination Services

Maine Disability Determination Services is comprised of Maine State workers who make disability decisions for the Social Security Administration. Contact Information: tel. 1-(800)-452-8718

Emergency Assistance

Emergency Assistance provides benefits to families with children in in specified emergency situations when the family is threatened by destitution or homelessness. These situations include fire, other natural disasters, termination of utility service, evictions or lack of adequate shelter. Payments can only be authorized once annually and must be made directly to the vendor. Download an application online or visit one of the regional offices to apply.

Food Supplements

The Food Supplement Program provides benefits that help low-income households buy the food they need for good health.

  • Food Supplement Employment and Training (FSET) Program
    The Food Supplement Employment and Training Program (FSET) helps Food Supplement recipients by providing training leading towards employment.
  • Maine SNAP-Ed
    Maine SNAP-Ed provides nutrition education services statewide to assist low-income Maine residents with helpful information on how to eat healthy on a budget.

Fraud, Investigation & Recovery Unit (FIRU)

The Fraud Investigation and Recovery Unit (FIRU) investigates all allegations of misuse of public benefits administered by the Department of Health and Human Services to include, but not limited to: SNAP, WIC, TANF and MaineCare programs. The Unit pursues violations using both administrative and criminal court remedies. You can report fraud by calling 1-866-348-1129 or at

General Assistance

General Assistance is a program administered through municipalities which purchases basic necessities for individuals who are without means to pay for such services.

Applications for General Assistance can be made at any local municipal office.

Medical Assistance

Medical Assistance, including the MaineCare, Cub Care and Medically Needy programs, provides payment to health care providers. Eligibility is determined by the Office for Family Independence. Bill payment and other activity are done by the Office of MaineCare Services.


Temporary help for children and their parents while the family works toward becoming self-supporting. Download an application online or visit one of the regional offices to apply.

  • Alternative Aid Assistance
    Alternative Aid Assistance is a program to assist TANF eligible parents who need short term help to find or maintain employment. Voucher payments equal to up to three months worth of TANF benefits are available to families to help them avoid the need for TANF benefits.
    ASPIRE/TANF is a program that helps TANF recipients find employment that will pay enough to make it possible for them to get off welfare.
  • Higher Opportunity for Pathways to Employment (HOPE) Program helps eligible Maine parents enroll in and complete training and education beyond high school by providing financial support for costs related to training and education.
  • Parents as Scholars
    Parents as Scholars is a program for parents involved in a two year or four year postsecondary program. It offers a monthly benefit based on guidelines for the TANF program.