Office for Family Independence
OFI Main Telephone Line: 1-(800)-442-6003, (207)-624-4168
List of OFI Services:
- Alternative Aid Assistance
- Alternative Aid Assistance is a program to assist TANF eligible parents who need short term help to find or maintain employment. Voucher payments equal to up to three months worth of TANF benefits are available to families to help them avoid the need for TANF benefits.
- Food Supplement Employment and Training (FSET) Program
- Food Supplement and Training (FSET) is a program that helps Food Supplement recipients find employment and training. For more information contact the FSET Eligibility Specialist at 1-207-624-4186 or submit a question to the FSET Eligibility Specialist
- Child Support
- Division of Support Enforcement & Recovery (DSER) is responsible for the development and implementation of rules, regulations, policies and procedures necessary to assure that all non-custodial parents are contributing to the economic support of their children. Contact Information: tel. (207) 624-4100 or submit a question to DSER.
- Disability Determination Services
- Maine Disability Determination Services is comprised of Maine State workers who make disability decisions for the Social Security Administration. Contact Information: tel. 1-(800)-452-8718
- Emergency Assistance
- Emergency Assistance provides benefits to families with children in in specified emergency situations when the family is threatened by destitution or homelessness. These situations include fire, other natural disasters, termination of utility service, evictions or lack of adequate shelter. Payments can only be authorized once annually and must be made directly to the vendor
- Food Supplements
- The Food Supplement Program provides benefits that help low-income households buy the food they need for good health.
- General Assistance
- General Assistance is a program administered through municipalities which purchases basic necessities for individuals who are without means to pay for such services.
- Maine SNAP-Ed
- Maine SNAP-Ed provides nutrition education services statewide to assist low-income Maine residents with helpful information on how to eat healthy on a budget.
- Medical Assistance
- Medical Assistance, including the MaineCare, Cub Care and Medically Needy programs, provides payment to health care providers. Eligibility is determined by the Office for Family Independence. Bill payment and other activity are done by the Office of MaineCare Services.
- Parents as Scholars
- Parents as Scholars is a program for parents involved in a two year or four year postsecondary program. It offers a monthly benefit based on guidelines for the TANF program.
- Temporary help for children and their parents while the family works toward becoming self-supporting.
- Food, money, rent, etc
- Prescription drugs
- Health insurance
- Sex offender registry
- The USDA Food and Nutrition Services (FNS) sent out an all States alert on Aug 31, 2015 regarding robo calls that use the SNAP information hotline number to solicit personal information from the public.
The FNS call center does not make robo calls. FNS does consider this operation to be a fraud threat.
If you suspect that you are receiving illegitimate calls from the number 1-800-221-5689, you may file a complaint with the FCC (#1-888-225-5322).