Here in Maine, 9-1-1 is available from traditional wireline phones, cell phones, VoIP, and all payphones. Text to 9-1-1 service is also available if you are unable to hear or speak or if it is not safe to make a voice call.
Contact 9-1-1 in an emergency--when police, fire, or medical services are needed right away in order to save a life, report a fire or stop a crime.
How to make a voice call to 9-1-1:
- Dial the numbers 911 from a safe place.
- Wait for a calltaker to answer.
- State the emergency.
- The calltaker will confirm your name, address and phone number.
- Remain calm, speak clearly and follow any instructions.
- Stay on the line until the calltaker says to hang up.
From a traditional wireline phone, 9-1-1 automatically displays the caller's address and telephone number at the emergency call center. This allows call takers to quickly send emergency services, avoiding delays that could endanger a person's life or property.
Location of cellular phone callers is provided in the form of latitude and longitude coordinates and is approximated. Please be patient and answer the calltakers questions needed to confirm your location.
How to use text to contact 9-1-1:
- Open a text box on your phone and enter the numbers 911 in the “To” field.
- Type the location of your emergency and a brief description of why you need help.
- Push “send.”
- Respond to any questions to the best of your ability.
- Pay attention to any instructions the dispatcher is giving you and do your best to follow them.