Division of Licensing and Certification

The Division of Licensing & Certification (DLC) provides regulatory oversight of medical and long-term care facilities in Maine. This includes oversight of the CNA registry, criminal background checks for employers to ensure staff are safe to care for our vulnerable citizens, and investigations into allegations of unsafe practices/events in facilities as diverse as hospitals, nursing homes, assisted living facilities, and group homes.




File a complaint (Individual Only) or

Report an Incident (Entity Only) about a Medical facility or provider

Complaint line:

Toll Free: 1-800-383-2441 (207-287-9308)

Home Health & Hospice Hotline:

Toll Free:  1-800-621-8222 (207-287-9302)



New - Memo - Home Health Providers Two-Year Licensing can be found here

New - Updated (April 2024) applications for licensing (both initial and renewal) of Multi-Level facilities (SNF/NF and Level IV) and of SNF/NFs can be found here.

New - Changes in Legislation to Temporary Nurse Agencies PLUS a new application as of 10/25/2023 can be found here.

New - Effective 10/25/2023 the Division will no longer be registering Placement Agencies in Maine. (LD 636)

New - Recent QSO Memos from CMS 5/2023

New - Emergency Crisis Staffing  1/13/2022