Personal Care Agencies

As of 8/20/2024, the PCA Rule has been adopted.  10-144 CMR Ch 129 Personal Care Agency Licensing Rule (Word) (Translations: Spanish, French, Swahili)

As well as guidelines for implementation of this rule:  PCA Rollout Guidelines

Personal Care Agencies provide non-medical services to individuals in their homes. Personal Care services include, but are not limited to:

  • Activities of Daily Living (i.e., mobility, transfers, dressing, eating, etc.)
  • Household Tasks (i.e., shopping, laundry, cleaning, etc.)
  • Medication Reminders

Waivers

Facilities can apply for a waiver of specific regulations that are not mandated by state or federal law, and do not violate resident rights by submitting a waiver request application.

How to Apply for Licensure

To apply to have a Personal Care Agency licensed, select the link below to be directed to the online application.

Complete the appropriate application and submit with the required documentation as detailed in the application form. 

For agencies that have a current registration, when selecting a licensing option please select “Renew a Personal Care Agency license”.  Complete the application as directed and attach all requested documentation, regardless of if there was a change.

Guidance

Listening Sessions

The Maine Department of Health and Human Services (DHHS), Division of Licensing and Certification (DLC), in collaboration with the Office of Aging and Disability Services (OADS), held two Personal Care Agency (PCA) Oversight Provider Listening Sessions on August 18 and 22, 2025. These sessions provided an opportunity to hear directly from Personal Care Agencies and other stakeholders regarding the Department’s 2024 rulemaking activities pursuant to LD 636: An Act to Authorize the Department of Health and Human Services to License and Ensure the Quality of Personal Care Agencies.

DLC has partnered with OADS with new Technical Assistance for PCA licensure and compliance. More resources can be found: https://www.maine.gov/dhhs/oads/about-us/initiatives/pca-licensing-initiative.