Workforce Mentoring

Time Commitment

2-4 hours, weekly, minimum 6 month commitment


The volunteer workforce mentor will help individuals looking for jobs use technology and resources available through the library to develop the tools and information needed for the job search.

Benefits of Volunteering

  • Chance to meet new people
  • To work in pleasant surroundings
  • To develop new skills
  • Give something back to the community
  • Share your talents
  • Feel needed and valued
  • Enhance your resume
  • Satisfaction from accomplishment

Duties & Responsibilities

  • Helps job seekers learn how to use laptop hardware (plugging into power source, cables, using the navigation pad, mouse, etc.)
  • Helps job seekers access Wifi
  • Teaches patrons how to access the Internet
  • Assists patrons in learning word processing
  • Helps job seekers with software such as finding resume templates in Microsoft Office and online sources; direct job seekers to tutorials available
  • Assists patrons in setting up an email account
  • Assists patrons in applying for jobs online

Skills/Abilities/Qualifications Required

  • Good communication skills
  • Convey a positive, friendly attitude
  • Ability to work patiently with people from diverse backgrounds
  • Mentor people to be self-sufficient and resourceful when seeking a job
  • Excellent customer service skills
  • Help in marketing the library's job materials
  • Ability to provide dependable transportation, so as to be punctual, and the ability to be contacted by telephone
    about any scheduling changes and meetings
  • Ability to understand and follow written and verbal instructions, policies and procedures
  • Maintains confidentiality in dealing with patron information
  • Experience or skill with working with computers and explaining how to perform computer functions
  • Adeptness at using a variety of search engines
  • Knowledge of Microsoft Office and Open Office for word processing