Library Volunteer Coordinator

Time Commitment

15-20 hours, monthly, 12 month commitment


Managerial expertise to oversee the development of a library volunteer program.

Benefits of Volunteering

  • Chance to meet new people
  • To work in pleasant surroundings
  • To develop new skills
  • Give something back to the community
  • Share your talents
  • Feel needed and valued
  • Enhance your resume
  • Satisfaction from accomplishment

Duties & Responsibilities

  • Plans, directs, oversees and coordinates the library volunteer program
  • Recruits, interviews, tests, and selects each volunteer applicant thoroughly and determines knowledge, skills, and abilities before acceptance into the program; receives volunteer applications and maintains a log and file of all applicants; handles all necessary correspondence with applicants in a timely manner
  • Implements an interview process for potential volunteers to ensure the best match between the skills, qualifications, and interests of the volunteers and the needs of the library
  • Designs and implements volunteer schedules
  • Selects volunteers for each available position
  • Plans and directs orientation for new volunteers; coordinates on-the-job training and other required training between volunteers and staff
  • Ensures that all volunteers are informed about library programs, services, and activities and that the library staff is informed about the volunteer program
  • Works with the library director and other staff members to identify opportunities for volunteer support and to develop new volunteer positions and programs; establishes and maintains a listing of the volunteer positions in each department(larger libraries), including the desired number of volunteers for each position
  • Identifies and implements ways to recruit new volunteers through community outreach, public relations programs, volunteer recruiting fairs, local volunteer agencies and organizations, and other service organizations
  • Organizes volunteer recognition and appreciation activities
  • Develops and maintains a volunteer handbook including volunteer job descriptions
  • Orients volunteers to increase their understanding of the library, its patrons, its services and the role and responsibilities of volunteers
  • Ensures volunteers receive safety and emergency response training as required and are informed of all library (town/city) policies related to their work
  • Assists supervisory staff in addressing performance deficiencies/issues and when necessary, provides additional training, reassigns the volunteer or deselects them from the volunteer program assignment altogether.
  • Prepares and maintains accurate and complete records of the work performed; prepares clear and concise reports to monitor the success of the volunteer program; creates related written reports as necessary
  • Develops volunteer policies and procedures in conjunction with the library director and/or library board

Skills/Abilities/Qualifications Required

  • High degree of initiative and creativity
  • Excellent organizational skills
  • Ability to create a plan with strategies for volunteer recruitment and retention
  • Work cooperatively and with enthusiasm to support collaboration, inspire volunteer involvement and reduce attrition
  • Computer proficiency, particularly with Microsoft Office applications
  • Ability to set goals and be accountable for completing each assigned task
  • Effectiveness at delegating tasks and assignments to groups and individual volunteers
  • Ability to speak and understand English and to convey a positive, friendly attitude
  • Excellent oral communication and written skills
  • Ability to receive instruction from library staff, and the cooperation to abide by library policies and regulations
  • Ability to prioritize shifting work priorities
  • Prior managerial experience a plus