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Maine Department of Labor
Bureau of Rehabilitation Services
Division for the Deaf, Hard of Hearing, and Late Deafened

Resource Guide for the Deaf, Hard of Hearing and Late Deafened

Black and white drawing of road to Mackworth Island

PLEASE NOTE: The Division for the Deaf, Hard of Hearing & Late Deafened compiles this list of resources for the use of people in Maine. The list may not be complete, and the inclusion of a resource should not be seen as an endorsement. See the instructions at the bottom of this page for submitting additions or corrections to the list.

Index

Introduction
Agencies and Hearing Assistance
Assistive Technology
Captioning
Children's Hearing Aids
Children's Services
Churches
Clinical
Complaints
Courts
Cued Speech
Deaf Blind
Education
Health Care
Hearing Ear Dogs
Interpreting
Lawyers
Organizations for the Deaf
Publications
Residential Support
Speech-Language Pathologists
State Offices
Substance Abuse
Summer Camps
Support Groups
Telephone Relay
TTY Abbreviations
TTY Directory
TTY Hotlines
TTY Do's and Don'ts
Appendicies:
Legal
Other Resource Guides


Resource Guide: INTRODUCTION

Last Updated; May 4, 2017

This directory is designed to be used by anyone interested in services for people who are deaf, hard of hearing, late deafened or speech impaired. To make the best use of this resource directory, you should:

  • Read through the directory to become familiar with all the services.
  • Use the toll-free numbers (800), (888) or (877) when available to save money.
  • Keep calling if you have trouble getting through to a phone number; then switch to using relay, sending a fax or email if you still can't get through.
  • TTY callers, as a courtesy: please tap the space bar so they will realize it's a TTY call. This does not relieve agencies of their obligation to answer silent TTY calls.
  • Keep in mind exactly what you want to know or get from this service. Ask direct questions - write down the answers.
  • Ask if payment is required for the service. Many services listed are free for qualifying clients.
  • Be aware of your rights as a consumer. If you are unhappy with a service and have tried to correct the situation, it is your right to file a complaint or grievance, end this service relationship, and to look elsewhere for information and resources.
  • Make the most of these services and enjoy them. They were put here to serve you! Make sure they do.
  • Report any changes, omissions or errors in this Resource guide to the Division for the Deaf, Hard of Hearing & Late Deafened.

    To submit updated information, please contact:

    Nancy Winter (Melanson) at the Division for the Deaf, Hard of Hearing & Late Deafened:
    (207) 623-7958 (V)
    (207) 623-7998 (TTY)
    Email: Nancy.A.Winter@maine.gov



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    Resource Guide: AGENCIES

    Last Updated; July 6, 2018

    Alpha One

    1-800-640-7200 or 767-2189 (V/TTY)
    1-866-906-5375 or 767-5387 (TTY)
    799-8346 (FAX)

    South Portland office
    127 Main Street
    South Portland, ME 04106

    Bangor office
    1048 Union Street, Suite 2
    Bangor, ME 04401

    Presque Isle office
    549-1 Main Street
    Presque Isle, ME 04769

    Website: Alpha One

    Alpha One is a community-based program directed and managed by people with disabilities to provide independent living opportunities. Alpha One promotes peer interaction, community resource utilization, and self-advocacy skills. It seeks to ensure equal opportunity and compliance with all disability-related laws through increased public awareness, professional consultation, and community advocacy.

    The Adaptive Equipment Loan Program (also known as mPower), Adaptive Driver Education, and Information and Referral Service are of special interest to deaf citizens and agencies who serve deaf clients.

    The mPower Loan Program (also called Adaptive Equipment Loan Program) lends funds for assistive equipment, such as hearing aids, to individuals in Maine who are able to repay the loan over time. Loans have flexible terms and can cover hearing aids, flashing alert systems and other equipment.

    Title 7, Part B Grant Program provides financial assistance to help consumers with disabilities address: health and disability management, self-care, mobility and home accessibility, communication, and learning difficulties. Funds are available to purchase services and adaptive equipment such as hand controls, lifts for vehicles, ramps, showers, hearing aids, flashing alarms and signals. Priority is given for people who are at risk of institutionalization.

    Area Agencies on Aging

    Aging & Disability Resource Centers

    These agencies provide services to older adults, adults with disabilities and their families, including information and assistance, education, advocacy, insurance counseling, nutrition programs and caregiver education and support.

    Aroostook Agency on Aging, Inc.
    1 Edgemont Drive, Suite B
    Presque Isle, ME 04769
    1-800-439-1789 or 764-3396 (V/TTY)
    764-6182 (FAX)
    Email: information@aroostookaging.org
    Website: www.aroostookaging.org

    Spectrum Generations
    One Weston Court, Suite 203
    P.O. Box 2589
    Augusta, ME 04338-2589
    1-800-464-8703 (TTY)
    1-800-639-1553 (V)
    622-7857 (FAX)
    Email: Spectrum@spectrumgenerations.org
    Website: www.spectrumgenerations.org

    Eastern Area Agency on Aging
    450 Essex Street
    Bangor, ME 04401-3937
    1-800-432-7812 or 941-2865 (V)
    941-2869 (FAX)
    Email: info@eaaa.org
    Website: Eastern Area Agency on Aging

    Southern Maine Agency on Aging
    136 US Rt. 1
    Scarborough, ME 04074
    1-800-427-7411 or 396-6500 (V)
    883-8249 (FAX)
    Email: info@smaaa.org
    Website: www.smaaa.org

    SeniorsPlus
    8 Falcon Road
    Lewiston, ME 04243
    1-800-427-1241 or 795-4010 (V)
    795-4009 (FAX)
    Email: Info@SeniorsPlus.org
    Website: SeniorsPlus

    Disability Rights Maine-Deaf Services (DRM)

    1-800-639-3884 (V/TTY within Maine)
    207-797-7656 (V/TTY)
    207-766-7111 (Front Desk VP)
    207-797-9791 (FAX)
    Email: deafservices@drme.org

    Riley Albair, Program Director
    Email: ralbair@drme.org

    Michelle Ames, Program Director
    Email: mames@drme.org

    Website: Disability Rights Maine-Deaf Services

    Programs for individuals who are D/deaf, late-deafened or hard of hearing.

    Civil Rights Program

    Did the organizers of a public hearing or meeting refuse to provide CART services when you requested them?

    Is your D/deaf or Hard of Hearing child being denied services by your school system?

    DRM staff can help by offering free advice and individual representation at meetings, hearings, and court proceedings with the full weight of ADA and Maine Human Rights law behind them. This is FREE to D/deaf, HoH, Late Deafened people and to parents of children with hearing loss.

    DRM also promotes systemic change by working directly with Maine agencies and legislators on matters of importance to the D/deaf, Hard of Hearing and Late Deafened communities.

    DRM does NOT provide assistance with criminal or family law, cases but we can refer to other lawyers who can.

    John Shattuck, Advocate
    Email: jshattuck@drme.org

    Communication & Outreach Program

    Disability Rights Maine's Communication and Outreach Program travels statewide speaking at hospitals, community groups, law enforcement agencies and various businesses about Maine Relay Service (MERS) and hearing-loss related topics. Maine Relay Service is a free service that makes it possible for anyone with a hearing loss or speech impairment to communicate by telephone. Maine Relay also allows businesses and service providers to connect with everyone in their community, improving access to services for all. Use this link to learn more about the Maine Relay Service.

    If you know an individual who is D/deaf, hard-of-hearing or late-deafened or someone who has a speech, cognitive or physical disability that cannot use a standard telephone they can apply for specialized adaptive equipment through Maines Telecommunication Equipment Program (TEP). Individuals often receive equipment at no or low cost!

    We'd love to reach out to YOUR organization. If you'd like to schedule a training, Lunch and Learn or presentation about hearing loss, Maine Relay Service (MERS), Maine's adaptive Telecommunication Equipment Program (TEP), Civil Rights or more please contact us 207.797.7656.

    Debra Bare-Rogers, Outreach and Communications Technology Specialist
    Email: drogers@drme.org

    Deaf-Blind Equipment Program

    If you or someone you know is a Maine resident with hearing loss as well as vision loss, you may qualify for the (Deaf-Blind Equipment Distribution Program) DBEDP.
    Equipment that may be received through this 2-year pilot program includes, but is not limited to:

    �Laptop or desktop computers
    �iPads or other tablets
    �Computer software (i.e. screen reader software text zooming software)
    �OCR (optical character recognition) devices
    �Computer accessories including specialized keyboards, speakers, microphones, and mice
    �Braille communicators
    �Amplified telephones and cellular phones

    In order to find out if you are eligible, you can contact Scott Murray at our Portland Office: 207.797.7656. Qualification is established through an application process which requires proof of annual income, and proof of disability by a doctor or other trained professional. After eligibility is approved, an in-home assessment/ at-work assessment of need may be conducted. This is to ensure that we find the appropriate equipment match to achieve successful communication.

    Scott Murray, Telecommunications Equipment Program Assistant Manager/Deaf-Blind Program Coordinator
    Email: smurray@drme.org

    Peer Support Group & Visual Gestural Communication

    Peer Support Group (PSG) is a structured gathering for D/deaf, Hard-of-Hearing, or non-verbal (hearing) adults with intellectual disabilities, their caregivers, and families. The focus of these group sessions is to enhance communication skills through structured activities. These opportunities increase clients communication partners and strategies, improving access to health, safety and vocational situations and services.

    Visual Gestural Communication (VGC) is useful to many people who need an alternative technique for expressing and understanding the needs and wants of other people in their environment. VGC is not a language like English or American Sign Language. It is a communication mode that uses gestures, facial expressions, and body language. In our classes we will teach you how to think visually and conceptually, and to use VGC to communicate with people who have limited formal language. Sponsored by Maine Department of Health and Human Services.

    For more information contact:
    Michelle Ames, Program Director
    Email: mames@drme.org

    Telecommunications Equipment Program (TEP)

    The Telecommunications Equipment Program (TEP) was established by state law to provide No or Low cost adaptive telecommunications equipment to any Maine resident who cannot use their home's conventional telephone due to a physical or cognitive disability. The program was established to assist low-income residents, and most clients pay nothing for the phone equipment they need.

    Through a simple application process, the DRM's TEP staff will determine which amplified, captioned, or voice-activated telephone and call signaler will meet your needs.

    To apply, complete the TEP application form, on-line at Disability Rights Maine-Deaf Services TEP, or call to have us mail you one. Send it back to DRM with:
    Verification of Disability (note from doctor, an audiogram, or diploma from deaf school)
    Proof of Household income for all family members for prior 12 months (tax returns, pay stubs, social security award letters, or bank statements)

    DRM Program staff will use the information in your application form to select the best phone for you.

    Once you are approved as a Lending (no cost) client, we will send the phone right to your home! Installation is easy; with amplified phones you just plug them into the phone and electrical outlets, and start making phone calls!

    If the equipment does not meet your needs, DRM staff will do their best to find something that does through equipment exchange. As a Lending client, you may keep the equipment for as long as you need or want it, but you cannot give it to someone else, or take it out of the state of Maine. Since the equipment belongs to the state program, you must give us your new address and phone number when you move, or if you no longer need the equipment, you must return it to DRM (we can provide a UPS label so you don�t have to pay the shipping costs). If your needs change and you need a replacement or the equipment breaks down, we will send you a replacement along with a UPS label that will pay to send the old equipment back to DRM.

    If you are approved as a Cost-Share (low cost) client, you will pay a portion of the cost (on a sliding scale basis) of the equipment you need. We will send you an invoice that is payable by cash, check or money order. Once we receive your payment, we will ship the equipment directly to you. The equipment is yours, just as if you had purchased it from any store, and can be removed from the state of Maine. If your equipment needs repair, DRM staff will refer you to the appropriate repair center or warranty process. Many low cost clients only pay $50 for equipment worth hundreds of dollars.

    Some clients ages 65 and up may be eligible to choose either an adaptive telephone OR a single telecoil-equipped hearing aid. Our hearing aid program currently has a waiting list. Anyone who completes the TEP application process and appears eligible for the hearing aid option will be contacted with an acceptance letter and further information by DRM staff. Anyone who needs help through the process should contact DRM staff for guidance.

    Debra Bare-Rogers, Communications Technology Specialist
    Email: drogers@drme.org

    Family Violence Assistance Project

    P.O. Box 304
    Augusta, ME 04332-0304
    1-877-890-7788 or 623-3569 (V)
    621-6372(FAX)
    Email: fvp@familyviolenceproject.org
    Website: www.familyviolenceproject.org/

    The Project provides counseling, advocacy, referral, and shelter to victims of domestic violence.

    Maine Adaptive Sports & Recreation (formerly Maine Handicapped Skiing)

    Sunday River Ski Resort
    8 Sundance Lane
    Newry, ME 04261-3228
    1-800-639-7770 (V)
    824-2440 (V)
    824-0453 (FAX)
    Email: info@maineadaptive.org
    Website: Maine Adaptive Sports & Recreation

    Free year-round recreation lessons and programs for children aged 4+ and adults with physical disabilities. Sports include fishing, hiking, alpine skiing, nordic skiing, snowboarding, canoeing, kayaking, cycling, and golf, and take place at various sites and resorts throughout Maine. All equipment and instruction is provided. Call or visit the website for more information or to register for programs.

    New England ADA Center-DBTAC

    A Project of the Institute for Human Centered Design [formerly Adaptive Environments]
    200 Portland Street, Suite 1
    Boston, MA 02114

    Oce Harrison, Ed.D., Project Director
    1-800-949-4232 (V/TTY)
    (617) 482-8099 (FAX)
    Email: ADAInfo@NewEnglandADA.org
    Website: New England ADA Center-DBTAC

    Provides federally approved information and training to individuals, businesses, and organizations about the Americans with Disabilities Act. An educational resource � not an enforcement agency. Inquiries will be kept confidential.

    New Ventures Maine (formerly Women, Work and Community)

    North Central/Down East Region
    1 University Drive
    UMA-Bangor Campus
    Bangor, ME 04401
    Contact: Sarah Joy Chaples
    262-7842 (V)
    1-800-442-2092 (V)
    TTY users call Maine Relay 711
    262-7951 (FAX)
    Email: Sarah.Chaples@maine.edu
    Website: New Ventures Maine

    New Ventures Maine mission: We help individuals recognize strengths, overcome barriers, find resources, develop a plan, take action towards their goals: start a business, find a career, return to school, build assets, be active in the community.



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    Resource Guide: ASSISTIVE TECHNOLOGY

    Last Updated; September 12, 2018

    ADA Technical Assistance Program, Department of Justice

    The ADA requires the Department of Justice to provide technical assistance to businesses, State and local governments, and individuals with rights or responsibilities under the law. The Department provides education and technical assistance through a variety of means to encourage voluntary compliance. Activities include providing direct technical assistance and guidance to the public through this ADA Website and the ADA Information Line, developing and disseminating technical assistance materials to the public, and undertaking outreach initiatives.

    ADA Information Line
    The Department of Justice operates a toll-free ADA Information Line to provide information and materials to the public about the requirements of the ADA. ADA Specialists, who assist callers in understanding how the ADA applies to their situation, are available on Monday, Tuesday, Wednesday, and Friday from 9:30 a.m. until 5:30 p.m. (Eastern Time) and on Thursday from 12:30 p.m. until 5:30 p.m. (Eastern Time). Calls are confidential. To get answers to technical questions, obtain general ADA information, order free ADA materials, or ask about filing a complaint, please call: 800-514-0301 (voice); 800-514-0383 (TTY).

    ADA Technical Assistance Materials
    Copies of the Department's ADA regulations, technical assistance publications, and some videos can be obtained on this website, by calling the ADA Information Line, or writing to the address listed below. Publications are available in standard print and alternate format. Some publications are available in foreign languages.

    U.S. Department of Justice
    Civil Rights Division
    950 Pennsylvania Avenue, N.W.
    Disability Rights Section - NYAV
    Washington, D.C. 20530
    Website: ADA Technical Assistance

    ALLTECH

    400 Riverside Street, Suite A4
    Portland, ME 04103
    207-321-6080 X3314
    1-888-748-4018 (FAX)
    1129 Union Street, Airport Mall (Next door to Radio Shack)
    Bangor, ME 04401
    207-947-9180

    ALLTECH provides free of charge assistive technology assessments, device demonstrations, short-term loans, sale of used assistive technology, training, consultations, and technical assistance in the areas of assistive technology, accessible instructional materials, specialized software, web accessibility and universal design in education.

    Maine CITE Coordinating Center

    University College, University of Maine System
    Mailing: 46 University Drive
    Augusta, ME 04330
    Office: 225 Western Avenue
    Augusta, ME 04330
    621-3482 (TTY)
    621-3195 (V)
    629-5429 (FAX)
    Email: kadams@mainecite.org
    Website: Maine CITE Coordinating Center

    Maine CITE (Consumer Information and Technology Training Exchange) offers activities and services that help people of all ages with disabilities access and obtain assistive and universally designed technology.

    Get AT Stuff is an online equipment exchange service that helps Maine citizens buy and sell lightly used assistive technology and medical/adaptive equipment. The site is designed to get devices that are no longer being used into the hands of people who want them and could benefit from them. Items can be listed for sale or free and unlike some similar services, there is no listing fee. Website: Get AT Stuff

    Maine Public Assembly Spaces with Assistive Listening

    Updated 07/10/15
    To add to this list or make corrections please contact: Eric.Dibner@maine.gov

    Assistive Listening Device Type Unknown

    Augusta Civic Center
    Bangor Auditorium
    The Theater at Monmouth � Monmouth
    Dana Center, Maine Medical Center � Portland
    Rines Auditorium, Portland Public Library � Portland
    University of Southern Maine:

  • Hannaford Hall, Abromson Community Education Center � Portland
  • Cohen Education Center, Osher Map Library � Portland
    St. Ansgar Lutheran Church � Portland
    Skowhegan School of Painting and Sculpture, Madison

    FM System

    Gracie Theater, Husson University � Bangor
    VA Hospital Theater � Togus
    Ogunquit Playhouse � Ogunquit
    The Strand Theater � Rockland
    Leura Hill Eastman Performing Arts Center, Fryeburg Academy � Fryeburg
    UCC Old South Congregational Church � Hallowell
    Congregation Bet Ha�am � South Portland
    Little Falls Baptist Church � Standish
    Christchurch � Portland
    Allagash Brewing Company � Portland
    Colby College � Waterville:

  • Diamond Building Ostrove Auditorium
  • Alumni Center - Parker-Reed Room
  • Lovejoy Building - Room 100
  • Keyes Building - Room 105
  • Arey Building - Room 005
  • Olin Science Building - Room 001
  • Induction Loop

    Franco American Heritage Center � Lewiston
    Alumni Hall, Bowdoin College � Brunswick
    Augusta Armory Drill Hall � Augusta
    Episcopal Church of St. John Baptist � Thomaston
    Woodland First Baptist Church � Caribou

    Infrared System

    Merrill Auditorium � Portland
    Portland Stage Company � Portland
    Collins Center for the Arts, University of Maine � Orono
    Penobscot Theatre, Bangor Opera House � Bangor

    The Legislature -- Assistive listening equipment is available in the Senate and House chambers and in legislative hearing rooms. American Sign Language interpreters are available on Wednesdays and Thursdays from 9:00-4:00 during the legislative session. Generally, interpreters can be scheduled to interpret legislative meetings on those days and are available to help legislators communicate with constituents visiting the State House during these hours.
    Contact: Casey Milligan, Manager
    Legislative Information Office
    100 State House Station
    Room 121, State House
    Augusta, ME 04333
    287-1692 (V)
    287-1580 (FAX)
    287-6826 (TTY)
    Email: casey.milligan@legislature.maine.gov

    The Courts -- For accommodations or interpreter services in a Maine state court, please contact the Office of Court Access:

    Office of Court Access
    Administrative Office of the Courts
    P.O. Box 4820
    Portland, ME 04112

    Please contact the Court Access Coordinator to request disability accommodations and for other court access issues.

    Court Access Coordinator
    Email: accessibility@courts.maine.gov
    207-822-0718 (V)
    Maine Relay 711
    207-776-6096 (FAX)

    Please contact the Communication Access Specialist to request spoken language and sign language interpreters and CART (real-time transcription) services, and for other language access issues.

    Communication Access Specialist
    Email: interpreters@courts.maine.gov
    207-822-0703 (V)
    Maine Relay 711
    207-822-0781 (FAX)

    These listings are for your convenience; they are not meant as an endorsement.

    Assisted Access-NFSS, Inc.
    822 Preston Court
    P.O. Box 230
    Lake Villa, IL 60046
    1-800-950-9655 (V/TTY)
    (847) 265-8022 (V/TTY)
    (847) 265-8044 (FAX)
    Email: assistedaccess-nfss@comcast.net

    Hartling Communications
    P.O. Box 1189
    Burlington, MA 01803
    (781) 270-6710 (TTY)
    1-800-672-9455 (TTY)
    (781) 789-9203 (V)
    1-800-475-3183 (V)
    (781) 229-6933 (FAX)
    Email: info@hearitbetter.com

    Harris Communications
    15155 Technology Drive
    Eden Prairie, MN 55344-2277
    866-789-3468 (VP)
    952-388-2152 (VP)
    1-800-825-9187 (TTY)
    1-800-825-6758 (V)
    (952) 906-1099 (FAX)
    Email: info@harriscomm.com
    Website: Harris Communications

    Hear More
    42 Executive Blvd.
    Farmingdale, NY 11735-4710
    1-800-281-3555 (TTY)
    (631) 752-1145 (VP)
    1-800-881-4327 (V)
    (631) 752-0689 (FAX)
    Email: sales@hearmore.com
    Website: Hear More

    Phone-TTY, Inc.
    Anna M. Terrazzino, President
    28 Woodcrest Road
    Boonton, NJ 07005
    1-866-757-1555 (VP)
    (973) 402-1923 (TTY)
    Email: phonetty@aol.com

    Weitbrecht Communications, Inc. (WCI)
    1500 Olympic Blvd.
    Santa Monica, CA 90404
    1-800-233-9130 (V/TTY)
    (310) 656-4924 (V/TTY)
    (310) 450-9918 (FAX)
    Email: sales@weitbrecht.com
    Website: Weitbrecht Communications



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    Resource Guide: CAPTIONING, CART SERVICES & C-PRINT

    Last Updated; August 15, 2016

    CLOSED CAPTIONING

    **For more information on captioning and captioning service vendors, see the website for Captioned Media Program

    Automatic Sync Technologies
    877-278-7962
    Email: info@automaticsync.com
    Website: Automatic Sync Technologies

    Automatic Sync Technologies provides a web-based captioning service that allows users to submit media content via the web and get caption results for web media (Windows Media, QuickTime, Flash, YouTube, and Real), podcasts, DVDs, or broadcast media. Captioning with AST is cheaper, faster and easier than traditional captioning.

    Closed Caption Maker
    Walter Gallant
    1955 Kensington Street
    Harrisburg, PA 17104
    1-800-527-0551 (V)
    Email: wgallant@ccmaker.com
    Website: Closed Caption Maker

    "Closed-Captioning of video at affordable prices, with a 100 percent satisfaction guaranteed or your money back." We now caption "streaming video" over the Internet. Prices are posted on our website.

    Custom Captions
    Alice Durrant
    458 South 2470 West
    Provo, UT 84601
    (801) 370-9878 (V)
    Email: customcaptions@comcast.net

    National Association of the Deaf approved provider of post-production closed-captioning and subtitles. Exceptional captioning, quality at low rates. Quick turn around times. Complete satisfaction guaranteed.

    Karasch & Associates
    1646 West Chester Pike, Suite 4
    West Chester, PA 19382
    1-800-621-5689 (V)
    (619) 696-2008 (FAX)
    Email: cart@karasch.com
    Website: www.karasch.com
    Audrey Greco, Vice President Business Development

    We provide real-time live captioning for individuals, large events, broadcast (television or web), and off-line captioning for any pre-existing video. We provide real-time captioning in English, Spanish, and French, and off-line captioning in a variety of foreign languages, including Mandarin, Japanese, Swahili, Vietnamese, Bosnian, Sorani, and Kirundi.

    Subsandcaps.com
    P.O. Box 835215
    Richardson, TX 75083
    214-801-7606 (V)
    Email: michael@subsandcaps.com
    Website: www.subsandcaps.com
    Michael Ward

    Subsandcaps is a site where people may search for closed captioning providers with various criteria in mind (e.g. location, price, and reviews), gets quotes from these providers immediately, and reserve their project. It's all completely free for users.

    Video Caption Corporation
    88 Hunns Lake Road
    Stanfordville, New York 12581
    800-705-1203 (V)
    800-705-1207 (FAX)
    Email: ccarlson@vicaps.com

    At Video Caption Corporation, we provide high quality English and Spanish off-line closed captioning, and multi-language subtitling services for videos and DVDs. We close caption and subtitle videos in standard and high definition formats, as well as for the Internet.

    Video Production Services
    Carol Lane
    North Monmouth, ME 04265
    933-3896 (V)
    1-800-848-8550 (V)
    Email: info@videops.com
    Website: Video Production Services

    Maine-based, award-winning production and post-production company offering personal attention for your post-production closed-captioning and subtitling needs. Reasonable rates and local pick-up/drop-off service available.

    CART Captioning-COMMUNICATION ACCESS REALTIME TRANSLATION

    CART captioning is a word-for-word, speech-to-text translation service, using closed-captioning technology, for people who need visual communication access. Unlike computerized note-taking or abbreviation systems, which summarize information for consumers, CART captioning provides a complete translation of all spoken words, which allows consumers to decide for themselves what information is important to them. CART captioning consumers include people with hearing loss, individuals with cognitive or motor challenges, people who wish to improve reading/language skills and those with other communication barriers. A CART captionist uses a steno machine, real-time software and laptop computer to render instant speech-to-text translation on a computer monitor or other display to benefit an individual consumer or a larger group in any number of settings: classrooms; business, government and educational functions; courtrooms, hospitals, religious, civic, cultural, recreation or entertainment events; telephone conferences or on-line webinars. Text files are available. Services may be performed on-site or from a remote location via the Internet.

    Caption Logic
    Shari Majeski, CCP, CBC
    952-388-1546 (V)
    207-650-9316 (Text)
    Email: majeski.shari@gmail.com
    Website: Caption Logic

    Nationally certified provider of CART and captioning services. Speech-to-text solutions for webinars, conferences, distance education, public events, broadcast, videos. Display options for a single individual or for groups. Captions can interface over the Internet with various platforms, including Blackboard, Adobe Connect, Daktronics.

    Maine CART & Captioning Service
    Marsha Dulac-Swain
    660 South Belfast Avenue
    Augusta, ME 04330
    207-242-9378 (V & Text)
    Email: swain.marsha@gmail.com
    Website: Maine CART & Captioning Service
    Maine CART Facebook

    Karasch & Associates
    1646 West Chester Pike, Suite 4
    West Chester, PA 19382
    1-800-621-5689 (V)
    (619) 696-2008 (FAX)
    Email: cart@karasch.com
    Website: www.karasch.com
    Audrey Greco, Vice President Business Development

    We provide CART (Communication Access Realtime Translation)services that can be utilized for both groups and individuals. This service allows the client to view and read the captions of what is being said, in real-time. This service is also available on-site (in person) or remotely in a variety of technical A/V formats (e.g., large screen, webinars, online meeting centers, etc.) The versatility of our services has proven to be a beneficial tool for those who are deaf or hard of hearing.

    Jennifer M. Rodrigues
    P.O. Box 20278
    Castro Valley, CA 94546
    (510) 888-9825 (V)
    Email: Jenniferrod@compuserve.com

    Dayette J. Zampolin, RMR, CRR, CCP
    697 Jug Tavern Road
    Downsville, NY 13755
    (607) 363-7808 (V)
    Email: snomoette@citlink.net
    Website: Captionears

    Remote CART captionist. Classroom, medical appointments, conferences. Instantaneous translation to your location via Internet. Roughly-edited transcript provided ASAP after session to client’s email address. Free demonstrations. Remote CART may be utilized for Distance Education as well. Live translation can be viewed and saved by the client, and the translation can be synched to the recorded audio/video before posting to the Internet.

    C-PRINT CAPTIONISTS

    C-Print is a real-time computer-aided speech-to-text transcription system that can be used as a support option to deaf and hard-of-hearing individuals. A C-Print captionist types the information into a laptop computer. The information is provided via laptop, TV or on screen with an option of two-way communication. C-Print provides a summary of the spoken information. It is not a word-for-word translation. The C-Print system has been used in Maine at public and private post-secondary schools, high schools, workshops, special events, school board meetings and with state agencies. Transcripts are made available via hard copy, disk or email. C-Print is also available for use with consumers who have low vision, blindness, cerebral palsy, attention-deficient hyperactivity disorder, learning disabilities or who speak English as a second language.

    Access Captioning Technology (ACT)
    Lisa Sorenson
    P.O. Box 614
    Gorham, ME 04038
    222-2882 (V/TTY/FAX)
    Email: act@maine.rr.com



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    Resource Guide: CHILDREN’S HEARING AIDS & AUDITORY TRAINERS

    Last Updated; June 16, 2016

    Dorothy Ames Trust Fund

    Key Private Bank
    P.O. Box 22042
    Albany, NY 12201-2042
    Attn: Christine Moughton, Assistant Vice President
    1-866-238-8650 (V Toll-free)
    (518) 257-8765 (FAX)

    Through grants, the fund assists deaf children in New England to purchase hearing aids and hire auditory trainers and to teach them to use their voices as distinguished from sign language. To apply, provide a copy of an audiologist report, a statement of need from parents, an estimate of cost for equipment or services requested, and a copy of the parents most recent, signed tax return.

    Howard & Espa Michaud Charitable Trust

    30 Skyway Drive
    Unit 100
    Caribou, ME 04736

    Contact Person: Judy DeMerchant
    1-800-432-7366(V)
    TTY Users Call Maine Relay 711
    493-4168 (FAX)
    Email: judy.demerchant@maine.gov

    This trust is designed to assist “children from the Aroostook County area, with special emphasis on children from the greater Presque Isle area, who are in need of special treatment related to audio disorders or deficiencies." Funds may be used exclusively for the care, treatment and/or furnishing of devices for children with hearing impairments or disorders. All other funding sources must be accessed first.

    Insurance Companies are required to provide hearing aid coverage for children up to the age of 18 years (there are a few exceptions).

    Contact your insurance company for details. To view the law go to www.mainelegislature.org/legis/statutes/24-A/title24-Asec2762.html

    MaineCare

    11 State House Station
    Augusta, ME 04333-011
    1-800-977-6740 (V)
    TTY Users Call Maine Relay 711

    MaineCare provides limited coverage on hearing aids for children 21 years of age and under. Contact MaineCare for more details.

    Miracle-Ear Children's Foundation

    P.O. Box 59261
    Minneapolis, MN 55459-0261
    1-800-234-5422 (V)

    The Miracle-Ear Children's Foundation works in cooperation with local Miracle-Ear Centers nationwide to provide free hearing aids, services and support materials to children age 16 and under whose families do not qualify for public assistance, yet cannot cover the expense of hearing aids. The yearly gross wages required for assistance is under $50,000, and the child must live in the United States. The Miracle-Ear Children's Foundation, a national nonprofit organization headquartered in Plymouth, Minnesota, receives funding from Miracle-Ear, Inc. and through individual donations.

    Also see the HEARING AID ASSISTANCE chapter.



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    Resource Guide: CHILDREN�S SERVICES

    Last Updated; September 7, 2018

    Cambridge Hospital

    Deaf Services
    1439 Cambridge Street
    Cambridge, MA 02139
    Sanjay Gulati, MD, Child & Adolescent Psychiatrist
    Lauren Imperatore, PhD, Team Leader
    (617)-665-3458 (V)
    (617)-665-1055 (TTY)
    (617)-665-1973 (FAX)

    Provides evaluations, individual, family and marital therapy for deaf and hard-of-hearing individuals and their families. The Child, Adolescent, and Adult Inpatient Psychiatric Units at Cambridge Health Alliance also have extensive experience in treating deaf and hard-of-hearing individuals. American Sign Language and certified deaf interpreting is readily available.

    Child Development Services (CDS)

    146 State House Station
    Burton Cross State Office Building, 5th Floor
    Augusta, Maine 04333-0146
    624-6660 (V)
    TTY Users Call Maine Relay 711
    624-6661 (FAX)

    Child Development Services (CDS) is the statewide system responsible for providing services to children ages birth to five (not yet in school) who have disabilities under the Individuals with Disabilities Education Act (IDEA). This program is funded through the federal IDEA. CDS operates nine regional offices throughout the state to arrange and deliver early intervention, special education and other related services to children and their families. CDS will find a consultant who will work with the family to provide services and support to the child and family until the child enters school.

    Child Protective Intake-Department of Health and Human Services

    11 State House Station
    Augusta, ME 04333-0011
    1-800-452-1999 or 626-8620 (V)
    TTY Users Call Maine Relay 711
    287-5065 (FAX)

    24-hour hotlines to report child abuse and neglect statewide.

    Children�s Hospital Boston at Waltham

    Deaf and Hard of Hearing Program (DHHP)
    9 Hope Avenue
    Waltham, ME 02453
    (781) 216-2210 (TTY)
    (781) 216-2215 (V)
    (781) 216-2252 (FAX)

    The Deaf and Hard-of-Hearing Program is an interdisciplinary clinical and research group within the Department of Otolaryngology and Communication Disorders at the Children�s Hospital. The clinical team includes specialists in psychology, audiology, education, medicine, speech and language, psychiatry and communications. DHHP provides comprehensive evaluation and consultative services to deaf and hard of hearing children, their physicians, families and schools. Staff work with children and families from diverse locations and backgrounds covering the full pediatric age spectrum, from infants to teens. DHHP serves as a center for coordination of evaluations, referrals, research, guidance and information for families and agencies.

    hear ME now!

    P.O. Box 896
    Portland, ME 04104
    Pam Dawson, Executive Director
    781-7199 (V)
    781-7201 (FAX)
    Email: info@hear-me-now.org
    Website: hear ME now!

    Our mission statement: hear ME now!, Maine�s only Auditory Oral Deaf Education Center, is committed to the families of deaf and hard-of-hearing children and ensures opportunities to learn to listen and speak through innovative teaching and technology.

    What we provide:
    � early intervention services in the home � how to help your baby learn to listen through play
    � parent support gatherings
    � consultative support to community preschools by an auditory oral teacher of the deaf
    � school age supports and consultation
    � professional development, and
    � adult rehabilitation to deaf and hard-of-hearing individuals who choose to learn to listen and speak.

    We are a member of OPTIONschools International � a consortium of programs dedicated to advancing excellence in listening and spoken language education.

    Our area of expertise: We use an auditory approach to spoken language development. This means we use listening first � supported by natural gestures, expressions and pictures � during language based activities. Auditory oral education is based on the perspective that acquiring competence in spoken language, both receptively and expressively, is a realistic goal for children who are deaf or hard of hearing. Research shows the first five years of life are critical to the development of the auditory cortex, the part of the brain that receives and processes spoken language input. Infants and children with hearing loss require early, consistent use of amplification and early intervention to access, stimulate and grow the auditory cortex. This requires targeted and meaningful listening and spoken language practice with professionals trained in integrating auditory skills development.

    Who we are: Our staff includes a certified early childhood special educator, certified speech/language pathologists, certified Listening and Spoken Language Specialists (LSLS), an Educational Audiologist, and certified Teachers of the Deaf who specialize in helping children who are deaf and hard of hearing learn to listen and speak. All of our direct support staff hold a certification in Listening and Spoken Language (LSLS) or are completing an extensive LSLS preparatory program.

    What is a Listening and Spoken Language Specialist? A Listening and Spoken Language Specialist has special training in promoting language development through listening. A LSLS holds an international certification from the Alexander Graham Bell Academy for Listening and Spoken Language. The Academy was established in 2005 to advance listening and talking opportunities for deaf or hard-of-hearing individuals through established standards of excellence.

    Our Listening and Spoken Language Specialists have:
    � A passing score on the international LSLS-AV certification exam.
    � A master�s degree in speech-language pathology, OR education of the hearing impaired.
    � A license/certificate to practice in Maine.
    � At least 30�80 hours of post-graduate study in Strategies for Listening and Spoken Language Development.
    � At least 900 clock hours of professional experience in the provision of auditory verbal therapy within the past three years. At least 750 of these hours must be in direct therapy, OR at least 15 clock hours per week for three school years directly teaching children with hearing loss to listen and talk in a Listening and Spoken Language Program.
    � Signed letters of recommendation from three families.

    Maine Behavioral Healthcare (formerly Community Counseling Center)

    165 Lancaster Street
    Portland, ME 04101
    207-874-1043 (TTY)
    207-874-1030 (V)
    874-1044 (FAX)
    Email: info@mainebehavioralhealthcare.org
    Website: Maine Behavioral Healthcare

    For over a decade, Community Counseling Center (now Maine Behavioral Healthcare) has been pleased to offer high-quality mental health and family services to deaf, hard-of-hearing, deaf-blind, and late-deafened children and adults throughout Maine. This highly specialized program offers individual, couples, family and group counseling, and case management services, provided by licensed therapists who are fluent in American Sign Language and English. Our staff is aware of the unique needs and diversity of the deaf and hard-of-hearing communities. We also offer services to hearing children, siblings, parents, and family members of deaf individuals.

    Our counseling services can help individuals and families with:
    � Depression and anxiety.
    � Acute and chronic mental illness.
    � Relationship, couple, and family problems.
    � Parenting challenges.
    � Behavioral and emotional problems in children.
    � Abusive or destructive relationships.
    � Sexual and/or physical abuse.
    � Separation and/or divorce.
    � Loss of loved ones.
    � Family crises.

    Case Management is a MaineCare-funded service that is designed to support children and adults in identifying and accessing resources and services in their community.

    Our case managers can:
    � Connect children, adults, elders and their families to natural supports and community resources.
    � Coordinate services and streamline communications between multiple providers.
    � Facilitate referrals for needed resources.
    � Work with individuals to create effective service plans.

    Deaf culture-friendly counseling and case management services are available in our Portland office, located in the heart of the Bayside neighborhood. MaineCare, Medicare and most commercial insurance is accepted; self-pay and sliding-fee-scale options are also available.

    Kristine Gile, LCPC, MHRT/C, NCC, Clinical Supervisor
    207-619-5747 (VP)
    Email: kgile@mainebehavioralhealthcare.org

    Maine Educational Center for the Deaf and Hard of Hearing (MECDHH) and Governor Baxter School for the Deaf (GBSD)

    Owen J. Logue Ed.D., Executive Director
    781-6285 (V/TTY)
    200-8919 (VP)
    781-6220 (FAX)
    Email: OJ.Logue@mecdhh.org

    Joanna Spano, Administrative Assistant
    781-6284 (V/TTY)
    Email: Joanna.Spano@mecdhh.org
    Website: Maine Educational Center for the Deaf and Hard of Hearing (MECDHH) and Governor Baxter School for the Deaf (GBSD)

    For information regarding K-12 academic programs at Governor Baxter School for the Deaf please contact:
    Karen Hopkins, Pre-school - Grade Five
    1 Mackworth Island
    Falmouth, ME 04105
    781-6335 (V/TTY)
    1-866-231-8910 (V/TTY)
    781-6220 (FAX)
    Email: Karen.Hopkins@mecdhh.org

    Angela Bruno, Portland Middle and High School
    1 Mackworth Island
    Falmouth, ME 04105
    781-6224 (V)
    781-6220 (FAX)
    Email: Angela.Bruno@mecdhh.org

    Tammy Daly, Administrative Assistant
    781-3165, Ext. 0
    Email: Tammy.Daly@mecdhh.org

    The Governor Baxter School for the Deaf provides comprehensive educational and support services to Maine�s school aged deaf and hard-of-hearing children in grades K-12. The pre-school, lower and upper elementary school programs are located in Falmouth, ME on the Mackworth Island campus. Middle and high school programs are integrated within Portland Public Schools at Lyman Moore Middle School and Portland High School. Students attending the high school program also can access vocational education programs at the Portland Arts and Technology High School.

    GBSD educational programs offer specialized instruction and access to the general education curriculum and state standards at all grade and achievement levels through direct and differentiated instruction in all of the classrooms and where appropriate, for the students enrolled in regular education classes with communication supports. In addition to the academic focus the programs help develop self-advocacy and social skill development along with providing opportunities for direct communication with deaf and hard-of-hearing peers and professionals. Support services for all the students are available from the educational audiologist, speech and language therapists, social worker, occupational therapy team, and transition specialist whom all contribute to effective communication, language and transitional planning throughout the school years. The middle and high school programs also have access to many of the educational and social resources that are available through the collaboration with Portland Public Schools.

    Specialized programming for deaf and hard-of-hearing students who present with behavioral or cognitive challenges is available after a collaborative team review with parents, home district personnel and the GBSD special education team in consultation with the psychological and communication consultants. Enrollment decisions are contingent upon student Individualized Education Program (IEP) team approval and the ability to meet all of the student�s challenges and educational needs.

    For more detailed program and enrollment information please refer to the website at www.mecdhh.org or contact Karen Hopkins, Director of Early Childhood Education and Family Services for Pre-School - Grade Five programs or Angie Bruno, Director of Public School and Community Outreach and Portland Middle and High School

    Please contact MECDHH /GBSD Administrative Assistant, Tammy Daly, at 781-3165, Ext. 0.

    Statewide Educational Services
    1.) Early Childhood and Family Services Program (ECFS)
    Website: www.mecdhh.org/statewide-educational-services/early-childhood-family-services/

    The Early Childhood and Family Services (ECFS) Program provides services to families with children newborn to 5 years of age who are deaf, hard of hearing or have a suspected hearing loss. We provide information to families and professionals statewide, support the choices that families make to benefit their children and assist them with identifying the resources that will help them meet the individual needs of their infant or young child. Services are provided at no cost to families. Home visits are offered to families to provide unbiased information about early childhood development, hearing loss, auditory skills development, amplification, communication and technology options, education and program resources, funding options, networking and mentoring. ECFS consultants are available for observations and consultations in daycare and preschool settings. We are also available for participation in Individualized Family Service Plan (IFSP) and Individualized Education Plan (IEP) team meetings. Our program collaborates with the child's IFSP team and provides opportunities for statewide networking for families, providers and agencies. We have a diverse professional staff with the following backgrounds: teachers of the deaf, parent/infant specialists, early-childhood educators, an educational/pediatric audiologist and special educators.

    Direct Service Opportunities:
    Occasionally staff from MECDHH is able to provide direct services to children and families as the need arises. The following services are available: special instruction, specially designed instruction, speech and language therapy, ASL family training and deaf mentor services.

    The Early Childhood Programs at the Maine Educational Center for the Deaf and Hard of Hearing (MECDHH) are committed to the enhancement of the developmental needs of children from birth through grade two. A central component of the program is the development of language and communication in young children, with full respect and support given to the array of language and communication features that families may choose for their child.

    Parent, Infant/Toddler Program:
    The Parent, Infant/Toddler Program offers a variety of support and services to parent/ caregivers and children who are deaf, hard of hearing, or have suspected hearing loss, that includes teachers of the deaf, speech language pathologists, audiologists, parents etc. A multi-disciplinary approach is used to meet the individual needs of families and children. Services include play groups and regional outings.

    Play Groups:
    In supporting a continuum of communication opportunities, our play groups include modeling strategies within play-based centers for listening, spoken language and American Sign Language development. Parent, infant and toddler play groups are held in 8 week sessions for the fall, winter, and spring, meeting 1 day each week. Outings are held on Saturdays in between each session to allow opportunity for all family members to attend. Both are great opportunities for families to connect and children to play and interact with other deaf or hard-of-hearing children.

    ASL/Spoken English story time gives families and children access regardless of their primary receptive language. Audiologists, speech language pathologists, teachers of the deaf and deaf mentors provide resources and are available for consultation throughout the morning. This play group is aimed for families of children who are deaf or hard of hearing, who want to meet other families, gather information and have a good time! Parents have the opportunity to connect and build relationships. Families are welcome to stay for lunch after the play group and enjoy more time together. Feel free to bring a bag lunch or if you would prefer, you may purchase lunch at the school cafeteria.

    Early Childhood Educational Program:
    The MECDHH Early Childhood Bilingual, Bimodal Program offers language rich early childhood education for deaf, hard of hearing, and typically hearing children ages 3 to Grade Two in American Sign Language and spoken English as our languages of instruction. Early learning is fostered through a curriculum that is rich in exploration and aligned with the Maine Early Learning Guidelines and The Common Core Standards. Children with a range of language and communication styles are guided to play, interact, and explore their environment to cultivate social-emotional growth, cognitive development, motor skill development, literacy skill development, communication proficiency and creativity. Each child�s natural curiosity and individual pace steers their learning process in each area of development. Mackworth Island and our classrooms serve as a palette for children�s learning, directed by the child and nurtured by staff to ensure growth in all areas indicated in state and national education guidelines.

    Our program is a bilingual, bimodal setting offering children open exploration, access, and experience in American Sign Language (ASL) and spoken language. For both early childhood programs, there are two connected classroom environments. In one room, spoken language is used in all daily interactions and communication. In the second room, American Sign Language is used in all daily interaction and instruction. The Early Childhood Team work collaboratively with the child�s family to language plan for each child to offer an individual program that meets the communication needs and goals of each child. Children begin their day in one classroom and based on their language plan, will spend a specified amount of time learning in each room. Children are encouraged to explore all learning centers in both rooms to aid in development of auditory/listening skills, spoken language, receptive and expressive ASL skills as guided by the family�s goals for their child. When the need arises, a special purpose classroom is offered for those children who require a smaller group setting. In this environment both ASL and spoken language are used at separate times. Precursors to language and communication development as well as early auditory skill development are supported throughout the day.

    All classroom environments have been acoustically modified to minimize background noise and reverberation. Hearing assistance technology compatible with individual children�s personal hearing aids and cochlear implants are used throughout the school day.

    Support Services:
    Student Support Service in the MECDHH Early Childhood Program include: speech and language therapy by certified speech pathologists; audiology services, occupational therapy; physical therapy; and consultation by psychologists and social workers.

    Parental Involvement:
    Parental involvement is the cornerstone of our program. We encourage parent participation and communication on a regular basis.

    For questions and referrals to the Early Childhood and Family Services, contact:
    Karen Hopkins, ECFS Program Coordinator
    1 Mackworth Island
    Falmouth, ME 04105
    781-6335 (V/TTY)
    1-866-231-8910 (V/TTY)
    781-6220 (FAX)
    Email: Karen.Hopkins@mecdhh.org

    2.) Public School Outreach Program (PSO)
    Website: www.mecdhh.org/statewide-educational-services/public-school-outreach/

    The Public School Outreach Program assists service providers in offering a beneficial and positive educational experience for students with a hearing loss within their local school district. We offer free statewide consultative services to schools that serve students who are deaf or hard of hearing regardless of the degree or nature of their hearing loss or communication systems they use. Our goal is to become a valued member of the school team and assist public school personnel and parents with implementing an appropriate and positive educational experience for any student in Kindergarten - Grade 12 with a hearing loss.

    Services provided include:

    a.) � On-site classroom observations. � Involvement with the Individual Education Plan (IEP) Team.
    � Assistance with proper use and care of all hearing assistive technology, HATs. (i.e., hearing aids, cochlear implants, FM system).
    � Visual and auditory access recommendations.
    � Language and literacy considerations.
    � Curriculum modifications.
    � Instructional strategies.
    � Proper use of sign language interpreters and cued language transliterators.
    � Social emotional development considerations.
    � Student awareness programs.
    � Transition planning considerations and resources.
    � Access to resource materials.

    b.) Expanded Consultation/Itinerant Teacher Services (fee based):
    Contracts are developed with the district based to address individual needs student and professionals working with that student. A range of services are offered including in-depth consultation services, literacy program development, language program development, support with use of all forms of technology, support writing IEPs, modeling strategies and techniques, recommendations for materials and programs, input regarding assessments, networking, etc.

    c.) Peer Awareness Programs:
    Website: www.mecdhh.org/statewide-educational-services/public-school-outreach/w-i-s-e/

    W.I.S.E., "We Increase Sensitivity and Educate�, is a diversified awareness program that provides an opportunity for students who are hearing to better understand the needs of their peers who are deaf or hard of hearing. This program uses a hands-on, experiential education model and incorporates group activities and discussions to facilitate student learning.

    This comfortable and safe environment encourages students who are deaf or hard of hearing to express their feelings and share some of the challenges they face in their everyday lives as well as respond to questions their classmates may have.

    d.) Regional �Kids Like Me� Programs
    Website: www.mecdhh.org/statewide-educational-services/public-school-outreach/kids-like-me/

    Children who are deaf or hard of hearing need peer support in order to share and comprehend how being deaf or hard of hearing impacts their daily lives. Learning that there are others who have similar life experiences and frustrations helps children accept and understand what it means to be deaf or hard of hearing and maintain a positive self-image. Providing an adult role model who is deaf or hard of hearing is an integral part of this program that promotes positive self-esteem and a "can do" attitude.

    Grades K-5 Student Groups:
    K through 5 groups are located in Portland and Bangor regions. They meet for 2 hours a week for 8-10 consecutive weeks. Experimental learning activities like games, journaling, role playing, art projects, problem solving, small group discussions and assistive technology demonstrations are designed to build assertive listening and communication skills, self-esteem, leadership, personal awareness and a strong, positive identity as a deaf or hard-of-hearing individual.

    Grades 6-12 Mid/High School Student Groups:
    MECDHH offers three 2 day sessions (overnight) per year and students are strongly encouraged to attend all three sessions to reap the greatest benefit from the program. Deaf and hard-of-hearing peers from all over the state come together for a total of 24 hours of fun. Our program provides a stimulating context for building friendships and self-advocacy skills, expressing thoughts and feelings and sharing cooperative learning experiences. Activities may include: games, canoeing, kayaking, hiking, camping out, orienteering, rock climbing and other activities in the great outdoors.

    **In all PSO programs each child's preferred mode of communication is accommodated and respected. Interpreters, Cued Language transliterators and hearing assistive technologies are an integral part of all our programs.

    e.) In-service Training/Resources:
    On-site trainings can be provided upon request that focus on individual student needs. Webinars (please see out website for upcoming and archived webinars)

    Website: www.mecdhh.org/resources/webinars/

    Website: www.facebook.com/MECDHH.PSO

    For questions and referrals to the Public School Outreach Program, contact:
    Angela Bruno, Director of Public School and Community Outreach
    1 Mackworth Island
    Falmouth, ME 04105
    781-6224 (V)
    781-6220 (FAX)
    Email: Angela.Bruno@mecdhh.org

    MaineGeneral Medical Center

    Edmund N. Ervin Pediatric Center
    Shawn Kalback, Ph.D.
    Psychologist
    271 Water Street
    Augusta, ME 04330
    207-623-6500 (V)
    207-621-5504 (FAX)
    Email: Shawn.Kalback@mainegeneral.org

    Maine Hands & Voices

    60 Western Avenue, Suite 3, #257
    Augusta, Maine, 04330
    207-400-0713 (V)
    Email: mainehandv@gmail.com
    President and Coordinator: Darlene Freeman
    Email: darlsfree@myfairpoint.net
    Facebook: http://www.facebook.com/mainehandsandvoices
    Website: handsandvoices

    Maine Hands & Voices is the Maine state chapter of national non-profit Hands & Voices. Our organization is dedicated to supporting Maine families with children who are deaf or hard of hearing without a bias around communication modes or methodology. We're a parent-driven organization that collaborates with professionals who serve our children to provide families with the resources, networks and information they need to feel supported in raising a child with hearing loss, including connecting families to one another for irreplaceable parent-to-parent support and working to improve communication access and educational outcomes for their children. Our outreach activities, parent/professional collaboration and advocacy efforts are focused on enabling deaf and hard-of-hearing children to reach their highest potential. �What works for your child is what makes the choice right!� Visit Maine Hands & Voices on Facebook.

    Maine Newborn Hearing Program (MNHP)

    11 State House Station
    Augusta, ME 04333
    Betsy Glencross, Coordinator
    1-800-698-3624 (V)
    287-6879 (V)
    TTY Users Call Maine Relay 711
    207-287-4743 (FAX)
    Email: Betsy.Glencross@Maine.gov
    Website: Maine Newborn Hearing Program

    The Maine Newborn Hearing Program is part of the Department of Health and Human Services, Maine Center for Disease Control and Prevention. This program coordinates hospital newborn hearing-screening programs and follow-up of infants with hearing loss. The program is able to provide resource and referral information for families who have an infant with hearing loss.

    Colleen M. Owens, LCPC

    Full Circle Wellness Center, Inc.
    265 Hammond Street
    Bangor, ME 04401
    207-370-2259 (V)
    207-942-7013 (FAX)
    Email: colleen.owens@gmail.com

    Colleen is a graduate of Gallaudet University�s Masters in Mental Health Counseling. She has worked with the Deaf, hard-of-hearing, deaf-blind and late-deafened communities since 2006. She provides family and individual therapy to children, adolescents and adults. She is experienced in working with survivors who experienced physical and sexual abuse. She is also experienced in working with adults and adolescents with intellectual disabilities. Many insurances accepted and a sliding scale is also available.



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    Resource Guide: CHURCHES

    Last Updated; August 1, 2018

    Calvary Baptist Church

    185 Atlantic Hwy. (Rte. 1)
    Warren, ME 04864
    273-2061 (V)
    Email: cbcwarren@juno.com
    Sunday services interpreted at 10:45 a.m. and 6 p.m. Wednesday services interpreted at 7 p.m.

    Grace Baptist Church

    476 Summit Street
    Portland, ME 04103
    878-6823 (V/TTY)
    797-5509 (V)
    Services interpreted. Transportation available.

    Graceway Christian Fellowship

    347 Maine Avenue
    Farmingdale, ME 04344
    Pastor Ann Callahan
    207-203-0080 (cell)
    Website: www.lovemychurch.net
    Sunday Service at 10 a.m. Sign language interpreters are provided.

    Holy Martyrs Church/Parish of the Holy Eucharist

    266 Foreside Road
    Falmouth, ME 04105
    781-4573 (V)
    Email: office@pothe.org
    Website: Holy Martyrs Church/Parish of the Holy Eucharist
    Interpreted mass, 4 p.m. on the third Saturday of the month. International Catholic Deaf Association, Chapter 89, meets before and after the mass.

    Sign Language Congregation of Jehovah�s Witnesses

    22 Water Street
    Brunswick, Maine 04011
    207-208-8184 (VP)
    Website: Sign Language Congregation of Jehovahs Witnesses
    Sign Language Meetings: Wednesdays, 7 p.m. and Saturdays, 10:30 a.m. All are invited to these meetings in Sign Language. There is no charge for those who want to attend. These meetings include Bible lectures and discussion. Also available are many publications in American Sign Language or forty other Sign Languages on DVD.

    St. Joseph Catholic Church

    178 Elm Street
    Biddeford, ME 04005
    Contact: Dave Guthro, Communications Director
    Roman Catholic Diocese of Portland
    207-321-7810
    Interpreted mass, 11 AM, every Sunday.

    St. Mary of the Assumption Catholic Church

    41 Western Avenue
    Augusta, ME 04330
    Contact: Dave Guthro, Communications Director
    Roman Catholic Diocese of Portland
    207-321-7810
    Interpreted mass, 9:30 AM, on the first and second Sunday of each month.

    Victory Baptist Church

    Rt. 202
    Winthrop, ME 04364
    377-2161 (V/FAX)
    Interpreting available for services and Sunday school classes (adults and children).



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    Resource Guide: COUNSELING

    Last Updated; January 24, 2019

    Attention former students of the Maine School for the Deaf or Governor Baxter School for the Deaf (GBSD):

    Do you.....
    ...have trouble sleeping?
    ...have bad dreams?
    ...still think of bad experiences from past?
    ...pass along the hurt to your children, wife, girlfriend, boyfriend or husband?
    ...find it hard to keep intimate (close) relationships?

    You Can Feel Better. You are not alone.

    Counseling is available at no cost to you. Signing mental health counselors listed in this section are trained to help deaf people who were abused. If you prefer, non-signing counselors with a qualified interpreter can be arranged at no cost to you. Insurance or MaineCare will be billed first (if you attended the Maine School for the Deaf or GBSD, no money will be charged to you for co-pay or deductible).

    For more information, please contact:

    Department of Labor-Division for the Deaf, Hard of Hearing & Late Deafened

    207-470-7668 (VP)
    623-7958 (V)
    623-7998 (TTY)
    Email: Terry.L.Morrell@maine.gov

    Disability Rights Maine-Deaf Services

    797-7656 (V/TTY)
    1-800-639-3884 (V/TTY)
    207-766-7111 (Front Desk VP)
    207-766-7113 (Public VP)
    797-9791 (FAX)
    Email: deafservices@drme.org

    ASL Counseling

    Health Affiliates Maine
    Tony Brucato, LCPC-C, MHRT/C
    Office: 207-558-4404 (VP/VRS)
    Text: 207-370-8085
    Email: brucatocounseling@gmail.com

    Office Location:
    Motivational Services, Inc.
    71 Hospital Street
    Augusta, Maine 04332

    Deaf, male clinician provides culturally sensitive therapy to Deaf, hard-of- hearing and hearing individuals, couples, groups, children, adolescences and families.

    Areas of counseling services:

    Bridgemark Addiction Recovery Services

    2020 Elmwood Avenue
    Warwick, RI 02888
    401-781-2700 (V)
    401-781-2790 (FAX)
    1-866-730-9573 (VP)
    Email: info@bridgemark.org
    Debra J. Raiche, AA, LCDP
    Coordinator of Services For the Deaf

    Bridgemark Addiction Recovery Services is a nonprofit addiction treatment facility that provides a safe and stable environment for our clients to learn and maintain a sober, drug and alcohol-free lifestyle with a sense of responsibility and freedom from judgment. We provide a warm, inviting and secure environment and more than 30 years of experience treating the disease of addiction.

    Children's Hospital Boston at Waltham

    Deaf and Hard of Hearing Program (DHHP)
    See CHILDRENS SERVICES chapter.

    Community Health and Counseling Services

    P.O. Box 425
    Bangor, ME 04402
    Michelle Humphrey
    947-0366, Ext. 442 (V)
    262-2172 (FAX)

    Provides mental health case management services to Deaf and hard-of-hearing people and their family members.

    Deaf Counseling Center

    Email: Info@deafcounseling.com
    Website: Deaf Counseling Center

    COUNSELING DONE DIFFERENTLY. A group practice offering counseling services via videophone. Services are accessible to Deaf Maine residents who are unable to find local counselors who are fluent in American Sign Language. Deaf Counseling Center is a Deaf-owned and operated counseling and consulting practice staffed by Deaf licensed professional therapists specializing in working with Deaf people and their families.

    Goodwill Industries of Northern New England - Community Integration Services for the Deaf (CISD) � Mental Health Case Management

    See RESIDENTIAL SUPPORTS AND COMMUNICATION ASSESSMENTS chapter.

    Harvard Medical School-Massachusetts Eye & Ear Infirmary-Department of Ophthalmology

    Dr. Andrew Baker, O.D.
    243 Charles Street
    Boston, MA 02114
    617-573-3202 (V)
    978-304-0413 (FAX)
    Email: Andrew_Baker@meei.harvard.edu

    Dr. Andrew Baker, a deaf health care provider, provides vision-care services for deaf people.

    Kennebec Behavioral Health (KBH)

    66 Stone Street
    Augusta, ME 04330
    873-2136 (V)
    Website: Kennebec Behavioral Health

    Kennebec Behavioral Health offers case management services at all four sites to individuals who are eligible for mental health services.

    Local Treatment Facilities for The Deaf and Hard of Hearing

    The resource is free to the public.

    Here is the link to our addiction treatment center locator:

    Website: All Treatment
    Click 'Allow' on the Location Services Pop-Up.

    Maine Behavioral Healthcare (formerly Community Counseling Center)

    165 Lancaster Street
    Portland, ME 04101
    207-874-1043 (TTY)
    207-874-1030 (V)
    874-1044 (FAX)
    Email: info@mainebehavioralhealthcare.org
    Website: Maine Behavioral Healthcare

    For over a decade, Community Counseling Center (now Maine Behavioral Healthcare) has been pleased to offer high-quality mental health and family services to deaf, hard-of-hearing, deaf-blind, and late-deafened children and adults throughout Maine. This highly specialized program offers individual, couples, family and group counseling, and case management services, provided by licensed therapists who are fluent in American Sign Language and English. Our staff is aware of the unique needs and diversity of the deaf and hard-of-hearing communities. We also offer services to hearing children, siblings, parents, and family members of deaf individuals.

    Our counseling services can help individuals and families with:
    � Depression and anxiety.
    � Acute and chronic mental illness.
    � Relationship, couple, and family problems.
    � Parenting challenges.
    � Behavioral and emotional problems in children.
    � Abusive or destructive relationships.
    � Sexual and/or physical abuse.
    � Separation and/or divorce.
    � Loss of loved ones.
    � Family crises.

    Case Management is a MaineCare-funded service that is designed to support children and adults in identifying and accessing resources and services in their community.

    Our case managers can:
    � Connect children, adults, elders and their families to natural supports and community resources.
    � Coordinate services and streamline communications between multiple providers.
    � Facilitate referrals for needed resources.
    � Work with individuals to create effective service plans.

    Deaf culture-friendly counseling and case management services are available in our Portland office, located in the heart of the Bayside neighborhood. MaineCare, Medicare and most commercial insurance is accepted; self-pay and sliding-fee-scale options are also available.

    Kristine Gile, LCPC, MHRT/C, NCC, Clinical Supervisor
    207-619-5747 (VP)
    Email: kgile@mainebehavioralhealthcare.org

    Kathy Muzzy, LCSW

    P.O. Box 63
    Belfast, ME 04915
    207-322-5540 (V/Text)
    Email: kmuzzy@bluestreakme.com

    Kathy has been in the counseling field for twenty years and provides family and individual therapy to adolescents and adults. Specialties include working with survivors who have experienced physical and sexual abuse, working with older adults and adults with intellectual disabilities.

    Colleen M. Owens, LCPC

    See CHILDRENS SERVICES chapter.

    Red Cardinal Counseling

    Lori Tully, MS, CRC, LCPC
    234 Middle Road, Suite 3A (second floor)
    Falmouth, ME 04105
    Email: ltully@maine.rr.com
    Website: Red Cardinal Counseling-Lori Tully

    Providing mental health counseling Services.

    Ralph Sprague, MA

    466 Main Street, Suite 300
    Lewiston, ME 04240
    795-4970 (TTY/V, but answering machine is voice only)
    513-1875 (VP)
    333-3296 (FAX)
    Email: Ralph.Sprague.MA@gmail.com

    Provides psychotherapy to individuals, couples, groups, children, adolescents and families, specializing in sexual abuse issues.

    Sara Treat, MA, LCPC

    P. O. Box 1737
    Windham, ME 04062
    207-712-2370 (V/Text)
    Email: streat187@aol.com

    Provides therapy to individuals, couples and families. Coordinator for Safer Place, an initiative to serve Deaf adults who experienced abuse at the Governor Baxter School for the Deaf or the Maine School for the Deaf.

    Worcester State Hospital

    Mental Health Unit for Deaf Persons
    305 Belmont Street
    Worcester, MA 01604
    508-368-3633 (V)
    508-363-1531 (TTY) Please call the voice number with 711 to access TTY or VP.
    508-948-0616 (VP) Please call the voice number with 711 to access TTY or VP.
    508-363-1531 (FAX)
    Bill Olivier, LICSW
    Email: William.M.Olivier@state.ma.us

    The Deaf Unit accepts referrals for persons who are in psychiatric crisis and either prefer or depend on sign language or visual gestural communication. Provides acute stabilization, evaluation, evidence-based approaches to psychosocial rehabilitation and discharge planning. Serves adults and adolescents who are 14 or older. Adolescents are accepted for admission after review of person�s needs by both Worcester State Hospital and the Department of Mental Health, Divisions of Child and Adolescent Services.



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    Resource Guide: COMPLAINTS

    Last Updated; September 26, 2018

    ADA Technical Assistance Program, Department of Justice

    See ASSISTIVE TECHNOLOGY chapter.

    C.A.R.E.S., Inc.

    Client Assistance Program
    134 Main Street, Suite 2C
    Winthrop, ME 04364
    1-800-773-7055 (V/TTY/Maine Relay 711)
    377-7055 (V/TTY/Maine Relay 711)
    377-7057 (FAX)
    Email: Kathy.Despres@caresinc.org
    Website: C.A.R.E.S

    The Client Assistance Program is a federally funded program that provides information, assistance, and advocacy/direct representation for people with disabilities who are applying for or receiving services under the Rehabilitation Act. Programs under this legislation include Vocational Rehabilitation, Independent Living Services and Projects With Industry. Services from CAP are free of charge.

    Closed Captioning Complaints

    If you have a complaint about closed captioning contact the station and tell them what the problem is.

    Major local television stations (all television stations telephone numbers are Voice only):

    Portland/Westbrook:
    ME PBS - 1-800-884-1717
    WCSH - 1-800-464-1213 or E-mail: closedcaptioning@wcsh6.com
    WGME - 228-7787 or E-mail: closedcaptioning@wgme.com
    WMTW - 775-1800 or E-mail: wmtw@wmtw.com
    WPXT - 774-0051 X131 or E-mail: cc@ourmaine.com
    FOX - 828-0023 or E-mail: closedcaptioning@myfoxmaine.com

    Lewiston/Auburn:
    ME PBS - 1-800-884-1717
    WCSH - 1-800-464-1213 or E-mail: closedcaptioning@wcsh6.com
    WMTW - 782-1800 or E-mail: wmtw@wmtw.com

    Bangor:
    WABI - 947-8321 X160 or E-mail: captioning@wabi.tv
    WLBZ - 1-800-464-1213 or E-mail: closedcaptioning@wlbz2.com
    WVII - 945-6457 X3127 or E-mail: mastercontrol@wvii.com

    Presque Isle:
    WAGM - 764-4461 X222 or E-mail: ccap@wagmtv.com

    If contacting the station directly doesn't work, you can complain, in writing, to the broadcasting company (if you use an antenna for TV reception) or to the cable company (if you have cable) or to the satellite company (if you use a satellite dish).

    Time Warner Cable
    E-mail: twc.closedcaptioningissues@twcable.com

    Sample complaint letters are available on the NAD website NAD File Complaints
    or call Nancy Winter at the Division for the Deaf, Hard of Hearing & Late Deafened for help.

    You may also file a complaint to:

    Federal Communication Commission (FCC)
    445 12th Street SW, Room 6C-447
    Washington, DC 20554
    1-888-835-5322 (TTY)
    1-888-225-5322 (V)
    1-866-418-0232 (FAX)
    Email: fccinfo@fcc.gov

    Disability Rights Maine

    160 Capitol Street, Suite 4
    Augusta, Maine 04330
    207-626-2774 x236 (V/TTY)
    1-800-452-1948 (V/TTY)
    207-621-1419 (FAX)

    Disability Rights Maine (DRM), the statewide protection and advocacy agency for people with disabilities, is a private, nonprofit organization independent of state government. In partnership with people with and without disabilities, DRM promotes and enhances the rights of people with disabilities so they can choose to live, receive education, work, be with family and friends and enjoy life in the community of their choice. DRM advocates for people with legal-rights problems directly related to their disability by:

    Disability Rights Maine-Deaf Services

    Civil Rights Program
    See AGENCIES chapter.

    Department of Health and Human Services (DHHS)

    ADA/Equal Employment Opportunity Coordinator
    11 State House Station
    Augusta, ME 04333-0011
    287-4289 (V)
    287-3488 (V)
    TTY Users Call Maine Relay 711

    DHHS has a policy to provide interpreters and has trained staff to use Maine Relay 711 in State offices. To report any difficulty in obtaining accommodations, contact one of the DHHS ADA/EEO Coordinators.

    Maine Human Rights Commission

    51 State House Station
    19 Union Street
    Augusta, ME 04333-0051
    1-888-577-6690 (TTY)
    624-6290 (V)
    624-8729 (FAX)
    Website: Maine Human Rights Commission

    The Maine Human Rights Commission is the state agency charged with the responsibility of enforcing Maine's anti-discrimination laws. They receive and investigate complaints of unlawful discrimination in employment, housing, education, access to public accommodations, and extension of credit. They attempt to resolve those complaints to the mutual satisfaction of all who are involved. They may pursue a remedy in court when alternative solutions have failed.

    Maine Long-Term Care Ombudsman Program

    61 Winthrop Street
    Augusta, ME 04330
    1-800-499-0229 (V/TTY)
    621-1079 (V/TTY)
    621-0509 (FAX)
    Email: MLTCOP@MaineOmbudsman.org
    Website: Maine Ombudsman

    An advocacy program for long-term care consumers, the Ombudsman Program provides advocacy services for consumers of home health services and for residents in nursing homes and other long-term care facilities.

    Maine Medical Center (MMC)

    ADA Compliance/Care Management
    22 Bramhall Street
    Portland, ME 04102
    662-3847 (V)

    MMC is committed to providing qualified, sign-language interpreters within one hour of a request; offering interpreting to all deaf and hard-of-hearing patients and involved family members, providing TTYs and videophones for patient and visitor use, captioning on all TVs, amplified handsets and assistive listening devices for hard-of-hearing people.

    State of Maine/A.D.A. Accessibility Coordinator

    150 State House Station
    Augusta, ME 04333
    Eric Dibner, ADA Accessibility Coordinator
    623-7950 (V)
    TTY Users Call Maine Relay 711
    287-5292 (FAX)
    Email: Eric.Dibner@Maine.Gov

    The State ADA Accessibility Coordinator is responsible for ensuring that all state services and programs are accessible to people who have disabilities. These responsibilities include:

  • Help resolve complaints about disability discrimination and respond to requests for accommodation.
  • Coordinate State compliance under the Americans with Disabilities Act (ADA), section 504 of the Rehabilitation Act, and the Maine Human Rights Act.
  • Provide training and technical assistance.
  • Review agency implementation of ADA compliance plans.

    If you have any complaints about disability discrimination or accommodations in state services or programs contact Eric Dibner at the above number.

    U.S. Department of Health & Human Services
    Office for Civil Rights
    Region I
    John F. Kennedy Building, Room 1875
    15 New Sudbury Street
    Boston, MA 02203
    (617) 565-1343 (TTY)
    1-800-368-1019 (V)
    (617) 565-1340 (V)
    (617) 565-3809 (FAX)
    Email: OCRMail@hhs.gov
    Website: Office for Civil Rights

    If you believe discrimination has happened to you or anyone else because of race, color, national origin, age, sex, disability or religion by a health care or human services provider (such as hospitals, nursing homes, social service agencies, etc.), you or your representative may file a complaint with the Office for Civil Rights (OCR).

    Office for Civil Rights complaint process: Complaints usually must be filed within 180 days (6 months) from the date of the alleged discriminatory act.



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    Resource Guide: COURTS

    Last Updated; September 12, 2018

    The Courts -- For accommodations or interpreter services in a Maine state court, please contact the Office of Court Access:

    Office of Court Access
    Administrative Office of the Courts
    P.O. Box 4820
    Portland, ME 04112

    Please contact the Court Access Coordinator to request disability accommodations and for other court access issues.

    Court Access Coordinator
    Email: accessibility@courts.maine.gov
    207-822-0718 (V)
    Maine Relay 711
    207-776-6096 (FAX)

    Please contact the Communication Access Specialist to request spoken language and sign language interpreters and CART (real-time transcription) services, and for other language access issues.

    Communication Access Specialist
    Email: interpreters@courts.maine.gov
    207-822-0703 (V)
    Maine Relay 711
    207-822-0781 (FAX)

    Maine District Courts and Phone Numbers
    District Court

    Address

    Phone Numbers

    Augusta 1 Court Street, Suite 101, Augusta (207) 213-2800/711 Maine Relay
    Bangor 78 Exchange St., Bangor (207) 561-2300/711 Maine Relay
    Belfast 103 Church St., Belfast (207) 338-3107/711 Maine Relay
    Biddeford 25 Adams St., Biddeford (207) 283-1147/711 Maine Relay
    Bridgton 3 Chase St., Suite 2, Bridgton (207) 647-3535/711 Maine Relay
    Calais 382 South St., Suite B, Calais (207) 454-2055/711 Maine Relay
    Caribou 144 Sweden St., Caribou (207) 493-3144/711 Maine Relay
    Dover-Foxcroft 159 East Main St., Suite 21, Dover-Foxcroft (207) 564-2240/711 Maine Relay
    Ellsworth 50 State St., Suite 2, Ellsworth (207) 667-7141/711 Maine Relay
    Farmington 129 Main St., Suite 1, Farmington (207) 778-2119/711 Maine Relay
    Fort Kent 139 Market St., Suite 1, Fort Kent (207) 834-5003/711 Maine Relay
    Houlton 26 Court St., Suite 201, Houlton (207) 532-2147/711 Maine Relay
    Lewiston 71 Lisbon St., Lewiston (207) 795-4800/711 Maine Relay
    Lincoln 52 Main St., Lincoln (207) 794-8512/711 Maine Relay
    Machias 85 Court St., Machias (207) 255-3044/711 Maine Relay
    Madawaska 645 Maine St., Madawaska (207) 728-4700/711 Maine Relay
    Millinocket 207 Penobscot Ave., Millinocket (207) 723-4786/711 Maine Relay
    Newport 12 Water St., Newport (207) 368-5778/711 Maine Relay
    Portland 205 Newbury St., Portland (207) 822-4200/711 Maine Relay
    Presque Isle 27 Riverside Dr., Presque Isle (207) 764-2055/711 Maine Relay
    Rockland 62 Union St., Rockland (207) 596-2240/711 Maine Relay
    Rumford 145 Congress St., Rumford (207) 364-7171/711 Maine Relay
    Skowhegan 47 Court St., Skowhegan (207) 474-9518/711 Maine Relay
    South Paris 26 Western Ave., South Paris (207) 743-8942/711 Maine Relay
    Springvale 447 Main St., Springvale (207) 459-1400/711 Maine Relay
    Waterville 18 Colby St., Waterville (207) 873-2103/711 Maine Relay
    West Bath 101 New Meadows Rd., West Bath (207) 442-0200/711 Maine Relay
    Wiscasset 32 High St., Wiscasset (207) 882-6363/711 Maine Relay
    York 11 Chases Pond Rd., York (207) 363-1230/711 Maine Relay

    Maine Superior Courts and Phone Numbers
    Superior Court Address Phone Numbers
    Alfred 45 Kennebunk Rd., Alfred (207) 324-5122/711 Maine Relay
    Auburn 2 Turner St., Auburn (207) 330-7500/711 Maine Relay
    Augusta 1 Court Street, Suite 101, Augusta (207) 213-2800/711 Maine Relay
    Bangor 78 Exchange St., Bangor (207) 561-2300/711 Maine Relay
    Bath 752 High St., Bath (207) 443-9733/711 Maine Relay
    Belfast 137 Church St., Belfast (207) 338-1940/711 Maine Relay
    Caribou 144 Sweden St., Suite 101, Caribou (207) 498-8125/711 Maine Relay
    Dover-Foxcroft 159 E. Main St., Dover-Foxcroft (207) 564-2240/711 Maine Relay
    Ellsworth 50 State St., Ellsworth (207) 667-7176/711 Maine Relay
    Farmington 140 Main St., Farmington (207) 778-3346/711 Maine Relay
    Houlton 26 Court St., Houlton (207) 532-6563/711 Maine Relay
    Machias 85 Court St., Machias (207) 255-3326/711 Maine Relay
    Portland 205 Newbury St., Portland (207) 822-4200/711 Maine Relay
    Rockland 62 Union St., Rockland (207) 594-2576/711 Maine Relay
    Skowhegan 41 Court St., Skowhegan (207) 474-5161/711 Maine Relay
    South Paris 26 Western Ave., South Paris (207) 743-8936/711 Maine Relay
    Wiscasset 32 High St., Wiscasset (207) 882-7517/711 Maine Relay
    Violations Bureau 85 Park St., Lewiston (207) 783-5422/711 Maine Relay



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    Resource Guide: CUED SPEECH SERVICES

    Last Updated; February 8, 2017

    Cued Speech Association of Maine

    Nicole Dobson, Director of Programs
    Sanford, Maine 04073
    207-602-0770 (V/text)
    Email: access.dobson@gmail.com

    Cued Speech is a system that makes a spoken language a visual language. This mode of communication provides visual access to spoken language by using hand shapes and hand locations to supplement the natural mouth movements of speech. Hand shapes and locations, in combination with the mouth movements of spoken language, represent consonant sounds and vowel sounds, respectively. Cued languages can be represented with or without voicing and can be understood by those with auditory access and those without. This system was created in order to provide complete visual access to spoken language in order to develop literacy skills. Research has shown that children are able to learn the language of the home, and develop reading skills commensurate with their hearing peers.

    The Cued Speech Association of Maine is a non-profit organization. They provide information, support, and cue classes for families, professionals and individuals with and without hearing loss. Pine Tree Camp Discover is a program of the Cued Speech Association of Maine. Contact us to find out more.

    Cued Speech Discovery NCSA Bookstore

    23970 Hermitage Road
    Cleveland, OH 44122-4008
    Toll-Free: (877) CUE-2030 (877-283-2030) (V/TTY)
    Website: Cued Speech Discovery NCSA Bookstore

    National Cued Speech Association (NCSA)

    1300 Pennsylvania Avenue, NW
    Suite 190-713
    Washington, DC 20004
    800-459-3529 (V/TTY)
    Email: info@cuedspeech.org
    Website: National Cued Speech Association (NCSA)

    Camp Discover

    Contact: Nicole Dobson
    207-602-0770 (V/text)
    Email: access.dobson@gmail.com

    The Cued Speech Association of Maine, together with Maine Hands & Voices, invites you to Camp Discover. This camp is for families using all modalities. Classes in Cued Speech, sign language and spoken language are provided. Parents have the opportunity to connect with other parents with kids with hearing loss. Modality specific speech-language therapy is provided for children who are deaf or hard of hearing. Literacy block is a time for reading and book sharing for both children and adults. Children’s programming includes exposure, instruction and fun in all modalities. Kids and adults participate in camp activities including waterfront activities, games and campfires. Families, friends, professionals, children and adults enjoy recreation, relaxation, learning and lots of laughs! Join us!



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    Resource Guide: DEAF BLIND & DUAL SENSORY IMPAIRED

    Last Updated; June 19, 2018

    Division for the Blind and Visually Impaired (DBVI)

    45 Commerce Drive
    150 State House Station
    Augusta, ME 04333-0150
    Brenda Drummond
    623-7954 (V)
    TTY Users Call Maine Relay 711
    287-5292 (FAX)
    Email: Brenda.G.Drummond@maine.gov

    DBVI provides rehabilitation, education, independent living services and training to blind and visually impaired consumers (including deaf blind) of all ages throughout the state.

    Dual-Sensory Impaired/Loss Resources

    Falmouth, ME
    Patty Sarchi
    771-8885 (V)
    Email: psarchi@maine.rr.com

    Patty Sarchi, an advocate for the individual with a dual-sensory impairment/loss, will assist with information and support to find resources that may be needed regarding the loss of sight and hearing. Communication by telephone or email is preferred.

    Helen Keller National Center New England Region Office

    175 North Beacon Street
    Watertown, MA 02472
    Charlotte "Dee" Spinkston, Regional Representative
    Email: charlotte.spinkston@hknc.org
    Peg Ouellette, Administrative Assistant
    Email: peg.ouellette@hknc.org
    (617) 923-1600 (V)
    (781) 257-2000 (VP)
    (617) 923-1601 (FAX)
    Website: Helen Keller National Center

    The Regional Representatives of HKNC are located in ten offices across the country. They are responsible for assessing the needs of individuals, communities and states within their regions; developing strategies of collaboration, coordination and cooperation to help meet those needs; and advocating for those who are deaf blind in local, state, national and international forums. Direct link to HKNC-Regional Representative page: HKNC Regional Representatives

    iCanConnect

    The National Deaf-Blind Equipment Distribution Program (NDBEDP)
    1-800-825-4595(Voice)
    1-888-320-2656 (TTY)
    Disability Rights Maine-Deaf Services
    1-800-639-3884 (V/TTY)
    State of Maine Coordinator Scott Murray
    Email: smurray@drme.org
    Website: iCanConnect/maine

    iCanConnect, the National Deaf-Blind Equipment Distribution Program (NDBEDP), provides free access to distance communication technologies to people with significant combined hearing and vision loss who meet federal income guidelines.

    New England Consortium for Deafblind Technical Assistance and Training (NEC)

    175 N. Beacon Street
    Watertown, MA 02472
    Tracy Evans Luiselli, Project Director
    (617) 972-7517 (V)
    (617) 924-5525 (TTY)
    (617) 972-7354 (FAX)
    Email: NEC@Perkins.org
    Website: New England Consortium for the Deafblind Technical Assistance and Training (NEC)
    www.facebook.com/nec.consortium

    The New England Consortium for Deafblind Technical Assistance and Training provides technical assistance and consultation for infants, children and youth (ages 0 - 22) who are deaf blind. The NEC partners with families, schools, Catholic Charities Maine and other state agencies to provide necessary supports and training regarding effective practice for learners who have combined vision and hearing losses. The NEC is funded by the office of Special Education Programs (OSEP) through Catholic Charities of Maine.



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    Resource Guide: EDUCATION

    Last Updated; January 29, 2018

    Adult Education Services

    Maine Department of Education
    23 State House Station
    Augusta ME 04333
    Gail Senese, State Director of Adult Education
    624-6755 (V)
    TTY Users Call Maine Relay 711
    624-6731 (FAX)
    Email: Gail.Senese@maine.gov

    Bangor Adult Education

    Greg Leavitt, Director
    885 Broadway
    Bangor ME 04401
    992-5523 (V)
    990-3487 (FAX)
    Website: Bangor Adult Education

    Portland Adult Education

    Rob Wood, Co-Director
    14 Locust Street
    Portland ME 04102
    874-8155 (V)
    874-8154 (FAX)
    Email: woodr@portlandschools.org

    Bangor Regional Program for the Hearing Impaired

    Office of Pupil Services
    73 Harlow Street
    Bangor, ME 04401
    992-4175 (V)
    992-4168 (FAX)
    Patti Rapaport, Director of Pupil Services
    Email: lpoirier@bangorschools.net

    This program offers instruction for students in grades K-12 who are deaf or hard of hearing and reside in southern Penobscot county. Instruction is provided by certified teachers of the deaf in self-contained special-education classrooms that are located in Bangor public schools. Inclusion in mainstream classroom settings is provided as appropriate. Communication methods are based on the students' individual needs and may include American Sign Language, signed English, auditory-oral or cued speech. Speech/language therapy, auditory evaluation, auditory equipment and equipment management are provided.

    Carrie Pierce, Deaf Educator

    MA: Deaf Education
    ASLTA Certified
    Certified Early Intervention Specialist
    Maine Certifications: 029, 292, 282 (0-5)

    Email: bridginghandsasl@gmail.com
    Website: Bridging Hands for ASL

    Services Provided Upon Request:

    Teaching American Sign Language Classes for all ages.
    ASL tutoring, Deaf mentoring.
    Sign language classes for babies.
    Educational consultation.
    Workshops on ASL/Deaf Education/Deaf Culture for kids and staff.
    Tutoring/teaching for Deaf and Hard of Hearing children.

    Services available to individuals, private groups, organizations, schools, daycares, hearing, Deaf, hard-of-hearing, children and adults.

    hear ME now!

    See CHILDRENS SERVICES chapter.

    Maine Educational Center for the Deaf and Hard of Hearing (MECDHH) and Governor Baxter School for the Deaf (GBSD)

    See CHILDRENS SERVICES chapter.

    Sandcastle Clinical and Educational Services

    L/A Hearing Center, Audiological Services

    72 Strawberry Avenue
    Lewiston, ME 04240
    Stephanie Gelinas
    782-2150 (V)
    Email: sgelinas@sandcastlemaine.org

    Services offered:
    • Audiological services.
    • Speech and language evaluations/therapy.
    • Occupational and physical evaluations/therapy.
    • Psychological evaluations and mental health therapy.
    • An inclusive preschool and pre-K program incorporating basic signing for all children as a language development tool.

    University of Maine at Orono (UMaine)

    123 East Annex
    Orono, ME 04469
    Ann Smith, Director of Disability Support Services
    581-2325 (TTY)
    581-2319 (V)
    581-9420 (FAX)

    Disability Support Services (DSS) staff provide counseling and coordination of services such as interpreters, note takers, tape recorders, special testing situations, on-campus TTYs and building accessibility for students with disabilities.

    University of Southern Maine (USM), Portland and Gorham Campuses

    USM information: academics, events, employment, etc.
    1-866-783-6461 (TTY)
    780-5646 (TTY)
    780-4000(V)
    780-4933 (FAX)

    Disability Services Center
    780-4395 (TTY)
    780-4706 (V)

    Linguistics Department, USM
    P.O. Box 9300
    310 A-Wing Science Building
    Portland, ME 04104-9300

    Dana McDaniel, Ph.D., Department Chair
    780-4582 (V)
    Email: dana.mcdaniel@maine.edu

    The Linguistics Department at USM offers a BA degree in Linguistics with an ASL/English Interpreting concentration. The interpreting program is designed for students who plan careers in interpreting and is nationally accredited by the Collegiate Commission on Interpreter Education. The program accommodates both Deaf and hearing interpreters and provides a comprehensive training program intended to prepare students to take the national certification exams offered by the Registry of Interpreters for the Deaf, usually within two years of graduation from the program. Courses are offered primarily on the USM Portland campus, but sometimes also at off campus sites. In addition, the Signed Language Research Lab serves as a supersite for both RID and EIPA credentialing exams.

    Judy Shepard-Kegl, Ph.D., CSC, CI/CT, NIC-M, OTC, SC:L, ED:K-12 (EIPA: Primary and Secondary ASL, PSE, MCE), NAD IV, Master Mentor, Coordinator of the ASL/English interpreting track of Linguistics and Director of the Sign Language Research Laboratory
    Email: kegl@maine.edu

    Marie Jean Philip Signed Language Research Laboratory
    Deaf Space
    Tel: 780-4592
    766-7098 (VP)

    EIPA Testing Site
    310 A-Wing Science Building
    Portland, ME 04104
    Tel: 780-4592
    766-7098 (VP)
    USM Linguistics website: USM Linguistics

    Wilton (Maine) Free Public Library

    Hands On PAH!
    6 Goodspeed Street
    P.O. Box 454
    Wilton, ME 04294
    645-4831 (V)
    645-9417 (TTY)
    Website: Hands on PAH!
    Contact: Lynne Hunter
    Email: lynne@wilton-free.lib.me.us

    Hands On PAH! is a service of the Wilton Free Public Library dedicated to meeting the information and accessibility needs of the Deaf and hard-of-hearing communities of western and central Maine; it also informs the general public about hearing loss, the Deaf community, American Sign Language and Deaf culture.



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    Resource Guide: HEALTH CARE SERVICES

    Last Updated; March 2, 2017

    For a listing of Audiologists & Hearing Aid Dealers & Speech Language Pathologists:


    Go to: pfr.informe.org/almsonline/almsquery.

    Click on Search for an Individual.

    Click on Regulator and scroll through list. Click on Speech, Audiology and Hearing.

    Click on Show Additional Search Options.

    Click on State and then click on Maine.

    Click on Active Licenses.

    Click on Search.

    For a listing of Ears, Nose, and Throat (ENT) Doctors:


    Go to the Board of Licensure in Medicine home page: www.docboard.org/me/me_home.htm.

    Go to the left hand side of the home page, down close to the bottom: “On-Line Services”

    Click on "Services"

    Click on “Find a Licensee in Maine”

    This will take you to “Regulatory Licensing & Permitting”
    www.pfr.maine.gov/ALMSOnline/ALMSQuery/SearchIndividual.aspx?Board=376.

    Click on “Show Additional Search Options.”

    Find “Specialty” (on bottom).

    Click on: Otolaryngology (or) Otology (or) Otorhinolaryngology.

    Click on “Search active licenses only.”

    Click on search.

    To contact the Office of Licensing and Registration
    35 State House Station
    Augusta, ME 04333-0035
    624-8603 (V)
    TTY Users Call Maine Relay 711
    624-8637 (FAX)



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    Resource Guide: HEARING EAR DOGS

    Last Updated; September 13, 2017

    A Hearing Ear Dog compensates for the missing sense of hearing much as a seeing eye dog does for blind people.  The dog is trained to recognize and alert his/her owner to vital sounds, such as the alarm clock, doorbell or door knock, telephone, smoke detector or a crying baby.  The dog also provides a sense of security and independence for the deaf or hard of hearing person.

    Hearing Ear Dogs or Hearing Dogs are accepted in Maine with the same rights as Seeing Eye Dogs with access to transportation, stores, restaurants or any public building.

    Canine Companions for Independence

    Miller Family Campus
    286 Middle Island Road
    Medford, NY 11763
    (631) 561-0200 (V/TTY)
    1-800-572-BARK (2275) (V)
    (631) 561-0230 (FAX)
    Email: kathy.mandsager@comcast.net
    Website: Canine Companions for Independence

    Dogs for the Deaf, Inc.

    10175 Wheeler Road
    Central Point, OR 97502
    (541) 826-9220 (V/TTY)
    (541) 826-6696 (FAX)
    Email: info@dogsforthedeaf.org
    Website: www.dogsforthedeaf.org

    Dogs for the Deaf, Inc. rescues and professionally trains dogs to help people and enhance lives, maintaining a lifelong commitment to all dogs we rescue and all people we serve. These dogs are placed throughout the U.S. and Canada at no cost to the recipient.

    Great Plains Assistance Dogs

    920 Short Street
    P.O. Box 513
    Jud, ND 58454
    (701) 685-2242 (V)
    (701) 685-2290 (FAX)
    Email: info@greatplainsdogs.com
    Website: Great Plains Assistance Dogs

    National Education for Assistance Dog Services, Inc. (NEADS)/Dogs for Deaf & Disabled Americans

    P.O. Box 213
    West Boylston, MA 01583
    (978) 422-9064 (V/TTY)
    (978) 422-3255 (FAX)
    Email: info@neads.org
    Website: National Education for Assistance Dog Services, Inc. (NEADS)/Dogs for Deaf & Disabled Americans

    NEADS (National Education for Assistance Dog Services) (also known as Dogs for Deaf and Disabled Americans), is a non-profit organization that was established in 1976 to provide canine assistance for people who are deaf or have a physical disability. These assistance dogs become an extension of their handlers and bring freedom, physical autonomy and relief from social isolation to their human partners. NEADS offers a wide spectrum of assistance dog services, including: hearing dogs for people who are deaf or have hearing loss; service dogs for people with physical disabilities; dogs for people who require stability and help with balance; canines for combat veterans; dogs for children with a physical disability; dogs for the classroom, therapy and ministry; and dogs for children with autism. NEADS is accredited by Assistance Dog International, the internationally recognized governing body that establishes industry standards and practices.

    Wizard Service Dogs

    188 Scribner Hill Road
    Otisfield, ME 04270
    Contact Marie Gagnon
    (207) 539-9188 (V)
    Email: wizardservicedogs@yahoo.com

    Wizard Service Dogs offers both mobility and hearing dogs to clients in Northern New England, including Maine, Massachusetts, New Hampshire and Vermont. The average dog is in basic obedience and public access training for two to three months. If this goes well we then move on to the service task training. This phase lasts six or more months depending on the animal and the tasks to be trained. Our dogs are mainly rescued pups, either from local shelters or individuals who are unable to keep their pets. It is our goal to rehabilitate these dogs and give them a job and structure to make their sometimes unruly energy useful. Most dogs come into the program somewhere between 6 and 18 months of age and are ready for placement around 2 to 3 years old.

    The cost varies slightly from dog to dog but the average is $5,000. Individuals applying for a dog must demonstrate the willingness, means and ability to maintain the dog's health, welfare and training. Wizard Service Dogs is also available to help owners train suitable pets to become service dogs. Many pups that make great family members are not suitable as full public access service dogs. If you are currently looking for a pup it is STRONGLY recommended that you involve either Wizard Service Dogs in your search or another qualified canine professional.



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    Resource Guide: INTERPRETING

    Last Updated; June 11, 2018

    INTERPRETING AGENCIES

    The State of Maine holds a contract with some American Sign Language interpreting agencies for State departments/agencies to use. Please review overall ratings and costs at the link provided. Website: State of Maine Division of Purchases

    ASL4ALL Services

    Wanda and Vince McMullen
    207-234-1109 (V)
    207-200-9680 (VP)
    Email: info@asl4allservices.com
    Website: ASL4ALL Services

    ASL4ALL Service's goal is to facilitate communication between a deaf interpreter, deaf and hard-of-hearing individual(s) and the sign language interpreter. We are committed to provide excellent and highly qualified services for all situations. The provision of interpreting services allows deaf and hard-of-hearing individuals full and equal access to communication.

    Bangor Interpreting Agency

    34 Steamboat Road
    Swans Island, ME 04685
    Nancy A. Ordway, Director
    949-3839 (V)
    526-4041 (FAX)
    Email: bangorinterpreting1@gmail.com

    Bangor Interpreting Agency is an interpreting referral business providing services throughout the state of Maine. They provide professional, highly qualified, independently contracted freelance interpreter services for various venues including but not limited to: conferences, employee business and orientations, educational, vocational, medical, mental health and legal/law enforcement entities; AA/Al-Anon meetings, substance abuse treatment and religious settings. Interpreters referred by the Bangor Interpreting Agency maintain professional standards based on the Code of Ethics of the Registry of Interpreters for the Deaf (RID) and are licensed by the State of Maine. On-call 24 hour emergency interpreting services available.

    Certified Interpreting - The Sign Language Network

    P.O. Box 6500
    Brunswick, ME 04011
    Ruth Vigna, Co-Director
    Victor Vigna, Co-Director
    207-798-7995 (V)
    207-319-7378 (VP)
    207-729-0875 (FAX)
    Email: services@CIMaine.com
    Website: Certified Interpreting - The Sign Language Network

    Certified Interpreting - The Sign Language Network provides American Sign Language/English interpreting services in medical, legal, mental health, academic (pre-K-12 and post-secondary), government, corporate, and a variety of other settings, including the largest hospitals and hospital networks in Maine. Certified Interpreting works with over 75 certified and pre-certified interpreters in Maine who are licensed by the State and adhere to the principles outlined in the Code of Professional Conduct established by the Registry of Interpreters for the Deaf. Services are available to private and nonprofit organizations, state agencies, medical practices and hospitals, schools and education centers, corporations and small-businesses, legal practices and judicial centers, individuals and other entities. Certified Interpreting has been providing interpreting services throughout Maine since 1982 and is operated by nationally certified interpreters. Other services currently available: Emergency interpreting services are available 24 hours a day, 7 days a week, by prior agreement. Remote interpreting services are available using Video Interpreting Access (VIA). Please contact Certified Interpreting for information on these and other innovative services.

    Kewl ASL

    Danielle Perfetto
    2411 Atlantic Highway
    Warren, ME 04864
    207-240-1390 (V)
    Email: kewlasl@gmail.com

    Kewl ASL subcontracts with individuals who are qualified to provide a variety of interpreting, educational and vocational services. Because of the range of services we provide, there is flexibility within the agency to satisfy more complex requests. We look forward to providing top quality services to all of our customers. To request services, please call, email or text us with the basic information and we will get back to you within 24 hours. We welcome your inquiries, comments and unusual requests!

    Mary Jane Grant Sign Language Interpreting Services, LLC

    P.O. Box 843
    Sanford, ME 04073
    207-651-3146 (V)
    866-825-9910 (FAX)
    Email: requests@maryjanegrant.com
    Website: Mary Jane Grant Sign Language Interpreting Services, LLC

    Pine Tree Society - Interpreting Services

    71 US Route 1, Suite B
    Scarborough, ME 04074
    Maura Nolin, Program Director
    885-0536 (V/TTY)
    207-510-4647 (VP)
    885-0076 (FAX)
    Email: interpreting@pinetreesociety.org
    Website: Pine Tree Society - Interpreting Services

    Pine Tree Society's Interpreting Services has been offering sign language interpreting services and Deaf culture trainings throughout Maine since 1976. Interpreting Services is a program of Pine Tree Society, a non-profit organization that has been serving Maine people since 1936.

    In addition to general sign language interpreting, the program offers a statewide emergency sign language interpreting service during non-business hours, widely used by hospitals, mental health and legal agencies. The program's innovative Video Remote Interpreting allows interpreters to provide services remotely with state-of-the-art video conferencing technology. This service increases access to sign language interpreters in a way that is cost-effective for our customers.

    Sign Language Interpreting Plus (SLIP)

    15 Beaumont Street
    Portland, ME 04103
    Mary Mackay, C.T., SC:L
    207-615-1448 (V cell accepts text messaging)
    Email: marydoolittle@msn.com

    State licensed and nationally certified. Schedule is flexible to accommodate most “last minute” requests. Expertise in medical, mental health and legal. Please use cell phone if request is last minute or urgent.

    INTERPRETING INFORMATION

    Maine Registry of Interpreters for the Deaf (Maine RID)

    Maine RID President Email: president@mainerid.org
    Website: Maine Registry of Interpreters for the Deaf (Maine RID)

    An affiliate chapter of the Registry of Interpreters for the Deaf, Inc., the Maine RID is an organization of professional interpreters, interpreter trainers, students of interpreting, and consumers, both deaf and hearing. The focus of Maine RID is on interpreter skill-building, professional development, and statewide networking.

    National Registry of Interpreters for the Deaf (RID)

    Website: National Registry of Interpreters for the Deaf (RID)

    To Find National Members:
    Click on Search Tools
    Click on Find a Member
    Select two criteria to search

    Maine RID is not an interpreter referral agency. Please contact the interpreting agencies listed.

    Office of Professional and Occupational Regulation

    35 State House Station
    Augusta, ME 04333-0035
    TTY Users Call Maine Relay 711
    624-8603 (V)
    624-8637 (FAX)

    Jennifer Hawk
    624-8617 (V)
    Email: jennifer.m.hawk@maine.gov

    Tammy Reed
    624-8624 (V)
    Email: tammy.reed@maine.gov

    Website: Office of Professional and Occupational Regulation

    Individuals who are paid for providing interpreting services for deaf and hard-of-hearing people must be licensed with the Department of Professional and Financial Regulation, Office of Professional and Occupational Regulation. To download an application to obtain a license as an interpreter for deaf and hard-of-hearing people, view the governing regulations, obtain information on licensing fees or contact the Office of Professional and Occupational Regulation, please visit the website address. Clicking "Licensee search" on the right-hand side of the website (under "About this Program") will bring you to a page that will allow you to search by the licensee's name, license number, town, city or county. If you do not find the individual you are looking for, please contact tammy.reed@maine.gov



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    Resource Guide: LAWYERS

    Last Updated; January 3, 2018

    Disability Rights Maine (DRM)

    See COMPLAINTS chapter.

    Disability Rights Maine-Deaf Services

    See AGENCIES chapter.

    Lawyer Referral and Information Service

    Maine State Bar Association
    P.O. Box 788
    Augusta, ME 04332-0788
    1-800-860-1460 (V)
    623-0083 (FAX)
    Email: lrisreferral@mainebar.org
    Website: Lawyer Referral and Information Service

    The Lawyer Referral and Information Service (LRIS) is a telephone service that helps people with legal questions find relevant information, useful resources or legal representation, when appropriate. The service charges $25 for referrals to member attorneys; direction to other helpful resources and information is free. Referrals are made according to areas of law and geographic considerations and include a brief initial consultation without additional charge. Any services provided by an attorney beyond the initial consultation will be for a fee, at rates which should be negotiated with the attorney ahead of time. The Lawyer Referral and Information Service does not offer reduced rate or pro bono service. A referral request form is available at the Lawyer Referral and Information Service website and may be submitted online or printed out, filled in and returned to us by way of regular mail or fax. Responses will be made by fax, email, or Maine Relay services, according to your request. Callers receive written confirmation when referrals are made.

    Pine Tree Legal Assistance

    Augusta Office
    39 Green Street
    Augusta, ME 04330
    622-4731 (V)
    623-7774 (FAX)

    Bangor Office
    115 Main Street, 2nd Fl.
    Bangor, ME 04401
    942-8241 (V)
    942-8323 (FAX)

    Native American Unit
    115 Main Street, 2nd Fl.
    Room 41
    Bangor, ME 04401
    1-877-213-5630 (V)
    942-8323 (FAX)


    Lewiston Office
    37 Park Street, 4th Fl., Suite 401
    Lewiston, ME 04240
    784-1558 (V)
    783-8774 (FAX)

    Machias Office
    208 Main Street, Suite 1
    Machias, ME 04654-0278
    255-8656 (V)
    255-8657 (FAX)
    Portland Office
    88 Federal Street
    Portland, ME 04101
    774-8211 (V)
    828-2300 (FAX)
    KIDS LEGAL
    774-8246 & 1-866-624-7787 (V)
    Presque Isle Office
    373 Main Street
    Presque Isle, ME 04746
    764-4349 (V)
    764-2455 (FAX)
    York County Shelter
    Pine Tree Legal
    206-1100 (V/FAX)

    Website: Pine Tree Legal Assistance

    Pine Tree Legal provides free civil legal help to Maine people with low incomes. They do not do criminal work. Priorities include housing (evictions, landlord/tenant problems, unsafe housing and housing discrimination), special education issues, public benefits (such as TANF, ASPIRE, PaS, food stamps and general assistance), foreclosure/predatory lending, IRS problems, domestic violence, MaineCare and access to health care, poverty tax abatements and consumer problems. All offices do not have the same priorities and do not cover everything on this list. Individuals are encouraged to contact the nearest Pine Tree office or project to see if they qualify for help. While there is no charge for services, clients may be asked to help with court costs. Because of limited staff, they can't help everyone who needs assistance.


    PLEASE NOTE:
    The following attorneys and firms are listed here because they have been known to accept and be capable of communicating effectively with Deaf and hard-of-hearing persons. Other attorneys may also fit these characteristics and will be added to this listing as they become known to the Division for the Deaf, Hard of Hearing & Late Deafened.

    Fales & Fales, P.A.

    192 Lisbon Street
    Lewiston, ME 04240
    (207) 786-0606 (V)
    (207) 786-2514 (FAX)
    Email: aferguson@faleslaw.com
    Website: Law Offices of Fales &Fales, P.A.

    Fales & Fales, P.A. is a Lewiston law firm that represents personal injury victims and families that have lost loved ones due to wrongful death. It has compassionate, knowledgeable attorneys who put client interests first. Fales & Fales, P.A. was founded in 1891.

    Hardy Wolf & Downing Injury Lawyers

    477 Congress Street, 5th Floor
    Portland, ME 04101
    1-800-992-7333 (V)
    623-6799 (FAX)
    Email: info@hardywolf.com
    Website: Hardy Wolf & Downing Injury Lawyers

    For more than 30 years, our personal injury lawyers in Portland and Lewiston have helped Maine accident victims receive fair compensation from insurance companies. We represent victims of car accidents, truck accidents, motorcycle accidents, traumatic brain injury, and personal injury in the Portland, Lewiston, Auburn, and Bangor areas of Maine.

    Reben, Benjamin and March

    Attorneys at Law
    P.O. Box 7060
    97 India Street
    Portland, ME 04112
    1-800-852-8554 (V)
    772-6402 (FAX)

    Automobile accidents, injuries caused by defective machinery or products, improper medical treatment and discrimination.

    James M. Shepard-Kegl, Esq.

    52 Whitney Farms Road
    North Yarmouth, ME 04097
    847-3074 (V/TTY)
    Email: kegl@maine.rr.com

    Personal injury, civil rights, ADA, certified ASL-interpreter available; "house calls" throughout Maine.

    Taylor, McCormack & Frame, LLC

    Gregg R. Frame, Esq.
    30 Milk Street, 5th Floor
    Portland, ME 04101
    347-4264 (V)
    671-0758 (Cell)
    347-4523 (FAX)
    Email: gframe@tmfattorneys.com
    Website: Taylor, McCormack & Frame, LLC

    General civil litigation, discrimination, civil rights.

    The Law Offices of Joe Bornstein

    P.O. Box 4686
    Portland, ME 04112
    772-1496 (TTY)
    1-800-772-4624 (V)
    Email: resourceguide@joebornstein.com
    Website: The Law Offices of Joe Bornstein

    The Law Offices of Joe Bornstein specializes in personal injury law including automobile accidents, Social Security Disability and Veterans Disability benefits, medical malpractice and workers’ compensation. With a statewide practice and six conveniently located offices in Sanford, Biddeford, Portland, Lewiston, Augusta and Bangor, the Law Offices of Joe Bornstein has been getting Mainers the justice they deserve for over 39 years. The Law Offices of Joe Bornstein-Maine lawyers working for Maine people.

    Vogel & Dubois

    Tim Vogel
    Matthew Dubois
    550 Forest Avenue, Suite 205
    P.O. Box 3649
    Portland, ME 04104-3649
    761-7796 (V/TTY)
    761-6946 (FAX)
    Email: tvogel@maine-elder.com

    Elder law.



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    Resource Guide: ORGANIZATIONS FOR THE DEAF

    Last Updated; August 24, 2018

    ALDA, Inc.

    8038 MacIntosh Lane, Suite 2
    Rockford, IL 61107-5336
    (815) 332-1515 (V/TTY)
    1-866-402-2532 (Toll free V)
    Contact Region I Director: Eleanor Shafer, Director
    Email: RD1@alda.org
    Website: www.alda.org/

    The Association of Late-Deafened Adults is about communication and acceptance of every deafened individual. Some people lip-read, some sign, some use hearing aids, some have cochlear implants and some need to have others write down what they are saying - and at ALDA all the above is okay! ALDAs official communication philosophy is "Whatever works!"

    Bangor Deaf Club also known as TRI Flying Hands Club

    P.O. Box 2121
    Bangor, ME 04401
    Email: triflyinghandsclub@gmail.com

    Bangor Deaf Club, also known as TRI Flying Hands Club, welcomes Deaf, Hard of Hearing, Late Deafened, CODA's, hearing and sign language students to join them in social events throughout the year. Deaf and Hard of Hearing children are also welcome. Activities include people of all ages. If you would like to be added to the mailing list, please contact us. Opportunity for volunteer work also available.

    Maine Alumni Assoc. of the Deaf

    Lois Morin, Secretary
    576 Bridgton Road
    Sebago, ME 04029
    Email: LGMorin@roadrunner.com

    Maine Association for the Deaf, Inc.

    Terry Morrell, President
    Email: mainedeaf2016@gmail.com

    The Maine Association for the Deaf (MeAD) is a state chapter of the National Association for the Deaf (NAD) and is the central deaf organization for statewide activities for the deaf in Maine. Founded in Belfast in 1877, this organization focuses on social, education, recreation, civic and economic welfare of all deaf and hard-of-hearing citizens and holds a biennial convention. The MeAD distributes a quarterly newsletter and plans to unveil a website. A person need not be deaf or hard of hearing to be a member.

    Maine Deaf Senior Citizens

    P.O. Box 433
    Westbrook, ME 04098
    Jim Snow, President
    Email: jbsnow@roadrunner.com

    Maine Recreation Association of the Deaf

    Debbie Bolduc
    Email: djbolduc11@gmail.com

    Maine Recreation Association of the Deaf is a volunteer organization for deaf, hard-of-hearing and late-deafened people who want to participate in family activities. There are activities for all ages, including the Deaf Timberfest.



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    Resource Guide: NEWSLETTERS

    Last Updated; May 4, 2017

    DeafDigest

    DeafDigest Sports

    Free Weekly Publication available only through email.
    For email subscription, contact:
    barry@deafdigest.com
    Website: deafdigest

    E-vents Disability Rights Maine (DRM) Deaf Advocacy and Communication Access

    To sign up for Deaf E-vent notifications contact:
    Email: deafservices@drme.org

    Maine-Lines

    Nancy Winter (Melanson), Editor
    Department of Labor, Bureau of Rehabilitation Services
    Division for the Deaf, Hard of Hearing & Late Deafened
    150 State House Station
    Augusta, ME 04333-0150
    623-7998 (TTY)
    623-7958 (V)
    287-5292 (FAX)
    Email: Nancy.A.Winter@maine.gov
    Website: Maine-Lines

    A newsletter published for Maine’s D/deaf, hard-of-hearing, late-deafened and hearing communities.



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    Resource Guide: RESIDENTIAL SUPPORTS & COMMUNICATION ASSESSMENTS

    Last Updated; January 24, 2019

    ASCENTRIA Community Services (formerly Lutheran Social Services)

    39 Mechanic Street, Suite 300
    Westbrook, ME 04092
    207-797-3935 (V)
    207-797-8149 (FAX)
    Website: Ascentria formerly Lutheran Social Services

    Zoe Sweet, Director
    Email: ZSweet@ascentria.org

    Deaf Services Program:

    Melinda Stamp, Deaf Services Program Manager
    207-464-6980 (VP)
    207-210-3479 (Text)
    Email: MStamp@ascentria.org

    Our Mission:
    We are called to strengthen communities by empowering people to respond to life's challenges.

    As one of the largest human service organizations in New England, Ascentria Care Alliance empowers people of all backgrounds to rise together and reach beyond life's challenges. We are creating an innovative human-centered care model to help individuals and families in transition to move forward and thrive physically, intellectually, socially, spiritually and economically.

    Ascentria currently has 4 residential programs housing Deaf individuals with Intellectual Disabilities/Developmental Disabilities (ID/DD) in the Southern Maine areas.

    Deaf Services Residential Programs:

    Scarborough Pines Program (formerly known as Robie Street Program)

    341 Payne Road
    Scarborough, ME
    207-766-7025 (VP)

    Main Street Program

    632 Main Street
    Westbrook, ME 04092
    207-213-1638 (VP)
    207-213-1638 (V)

    Main Street 2 Program

    632 Main Street, Apt. 2
    Westbrook, ME 04092
    207-494-5514 (VP)

    Town Farm Program

    71 Town Farm Road
    Buxton, ME 04093
    207-929-1632 (V)
    207-710-0685 (VP)

    Goodwill Industries of Northern New England

    75 Washington Avenue, Suite 300
    Portland, ME 04101
    774-6323 (V/TTY)
    761-8460 (FAX)

    Matt Hickey, Executive Director, Healthcare Business Unit
    Email: Matt.Hickey@goodwillnne.org
    Website: Goodwill Industries of Northern New England

    Caron Street House

    26 Caron Street
    Portland, ME 04103
    207-766-7088 (VP)
    797-8046 (V/TTY)
    797-9117 (FAX)

    Opened in 1986, this residential program provides a variety of psychosocial services for four deaf individuals with intellectual disabilities. Supports include independent living skills training, case management and personal care. The use of community resources is emphasized, and most residents work in the Portland area and take advantage of the social and recreational opportunities that the area offers. Residents are involved in all aspects of the program, including involvement in the operation of the home, planning activities and the selection and evaluation of support staff.

    Community Integration Services for the Deaf (CISD) � Mental Health Case Management

    75 Washington Avenue Suite 300
    Mailing: 75 Washington Avenue, Suite 300
    Portland, ME 04101

    Daniel Tibbs, CBIS
    Management and Program Administrator
    Community Integration Services for the Deaf (CISD)
    Credentialing & Assistive Technology
    795-6110 x 3517 (V)
    795-6189 (FAX)

    Barry Martin, LSW, MHRT/C, Case Manager
    207-766-7077 (VP)
    207-523-0000 (V/Text)
    207-370-3901 (V/TTY)
    207-761-8405 (FAX)
    Email: Barry.Martin@goodwillnne.org

    Established in July of 1996, this program provides an array of support services to persons who are Deaf and experiencing mental illness. It is designed for those who live in the community and desire supports that are flexible in nature. Staff is available to help assess service needs and design a system of supports that will allow the individual to live as independently as they wish.

    Goodwill LifeWorks Deaf Services

    125 John Roberts Road, Unit 11
    South Portland, ME 04106
    553-9888 (V/FAX)

    Glenda Wilson, Director of LifeWorks Services
    207-400-0771 (V/Text)
    Email: Glenda.Wilson@goodwillnne.org

    Karin Stark, Program Manager of LifeWorks Services
    207-420-1865 (V/Text)
    Email: Karin.Stark@goodwillnne.org

    Marsha Ames, Program Manager of LifeWorks Services
    207-773-0823 (V)
    207-272-8808 (V/Text)
    Email: Marsha.Ames@goodwillnne.org

    The program provides support to deaf adults with intellectual disabilities in accessing social, recreational and educational opportunities in the community during the day. A wide variety of activities and classes are offered and led by deaf instructors and/or instructors who are skilled in American Sign Language or instructors with interpreters.

    Group Main Stream (GMS)

    15 Saunders Way, Suite 500-G
    Westbrook, Me. 04092
    523-5170 (V)
    221-5529 (VP)

    Jess Irish, Director of Operations
    Email: jirish@gmsme.org

    Martin Golden, Community Case Manager
    Email: mgolden@gmsme.org

    Group Main Stream (GMS) is a non-profit organization that has provided residential supports for people with intellectual disabilities, including those who are deaf, since 1981. In 2012, GMS began providing case management services for anyone with an intellectual disability. The Case Management Department at GMS can use American Sign Language, visual gestural techniques, communication devices or English. GMS can provide Community Case Management services in Cumberland, York, Oxford, Androscoggin, Kennebec, Sagadahoc and Lincoln counties.

    Medical Care Development

    11 Parkwood Drive
    Augusta, ME 04330

    DonnaLee Cloutier
    622-7566, ext. 241 (TTY/V)
    621-2920 (FAX)

    Bishop House

    11 Bishop Drive
    Windham, ME 04062
    892-8529 (TTY)
    1-866-948-0094 (VP) or 892-0446 (V/VP)
    892-9499 (FAX)
    Email: bishopstreet@mcd.org

    Opened in 2002, this totally accessible one-level home creates a structured environment that helps individuals with a diagnosis of intellectual disabilities, hearing loss, deafness and behavioral and emotional challenges feel safe and supported. The home provides individuals with a communication-rich environment in which each person will be recognized for his or her unique style of communication.

    Mobius, Inc.

    319 Main Street
    Damariscotta, ME 04543
    563-3511 (V)
    563-3864 (TTY)

    Providing case management, crisis assessment, residential, day and employment services to individuals with intellectual disabilities. American Sign Language and visual gestural communication training provided to deaf and hard-of-hearing clients and staff working with them. Section 21 funded Non-traditional Communication Services (visual gestural) to non-Mobius clients may be provided depending on location.

    Mobius Communication Assessment Project

    Paula Matlins, Consultant for Deaf & Non-Traditional Communication
    324 Harlow Street
    Bangor, Maine 04401
    207-350-9020 (V)
    Email: pmatlins@mobiusinc.org

    This project provides visual gestural (gesture/signing) and mixed modes of communication information, resources, assessment and referrals for individuals with intellectual disabilities who are deaf, deaf blind, hard of hearing or hearing but nonverbal and are being served by the Department of Health and Human Services. Training and workshops in visual gestural communication and working with consumers who are deaf or hard of hearing are available on a limited basis. Consultation services to improve consumer's communication are also available on a limited basis and may be reimbursed under the MaineCare Waiver.

    Motivational Services, Inc. (MoCo)

    P.O. Box 229
    Augusta, ME 04330
    626-3465 (V)
    626-3469 (FAX)

    Sunrise Program (MoCo)

    P.O. Box 229
    Augusta, ME 04330
    Christy Daskoski, Director of Residential Services
    207-226-7269 (VP)
    624-0530 (V/TTY)
    626-3473 (FAX)
    Email: wdraper@mocomaine.com

    Sunrise Services is a residential program serving deaf individuals with mental illness. The program assists residents in developing everyday living skills and necessary skills for integration into the community. Twenty-four-hour staff is available to support five individuals who live in their on-site apartments. Staffed by both hearing and deaf workers, American Sign Language (ASL) and visual gestural communication (VGC) are the primary means of communication.

    Sunrise Program (MoCo)

    P.O. Box 229
    Augusta, ME 04330
    623-2279 (V), Ext. #0 for the receptionist
    623-2434 (V), Med. Clinic Office

    Kathryn Temple, Program Administrator
    Email: ktemple@mocomaine.com
    Carolyn Fairservice, Mental Health Services Coordinator
    Email: cfairservice@mocomaine.com
    Melanie Sweet, Case Manager
    Email: msweet@mocomaine.com
    Anne Berry, LCSW, Clinical Supervisor
    Email: aberry@mocomaine.com

    Case management services are available to individuals in the community in addition to the residents of the Sunrise Program.

    Motivational Services Training Center

    71 Hospital Street
    Augusta, ME 04330
    623-2279 Ext. 2405 (V)

    Chele Fuller, Training and Development Manager
    Email: cfuller@mocomaine.com

    Classes offered to the community include: CRMA, Mandt, CPR, First Aid, Blood Borne Pathogens, MHSS (MHRT), Diabetes, Food Safety and Caring for the Aging.

    New England Homes for the Deaf

    154-160 Water Street
    Danvers, MA 01923
    978-739-4010 (TTY)
    978-767-8784 (VP)
    978-774-0445 (V)
    978-774-0271 (FAX)
    Email: info@nehd.org

    New England Homes for the Deaf, founded in 1901, is a life plan community that offers a continuum of care to Deaf, Deafblind and hard-of-hearing seniors, including independent living, rest home, skilled nursing community, Deaf senior centers, short-term rehabilitation services, respite care services and hospice care.

    The New England Homes for the Deaf mission is to provide long term healthcare, housing, recreational activities and social support for Deaf, Deafblind and hard-of-hearing individuals in an accessible, barrier-free and culturally-sensitive environment with optimal communication and architectural resources.

    Penobscot Valley Industries

    68 Hillside Avenue
    Bangor, ME 04401
    941-2898 (V/TTY)
    941-2914 (FAX)

    Day program for adults with mental illness or intellectual disabilities.

    Petra Home

    27 Columbia Road
    Waterville, ME 04901
    873-4903 (V/TTY)
    873-4914 (FAX)

    This is a supported living home for two Deaf persons with intellectual disabilities. Staff use sign language and visual gestural communication to teach the residents independent living skills.

    Port Resources

    280B Gannett Drive
    South Portland, ME 04106-6940
    828-0048 (V/TTY)
    772-3743 (FAX)

    Port Resources is a nonprofit organization providing residential and support services for individuals with intellectual disabilities in York and Cumberland counties. Port Resources is committed to empowering individuals with intellectual disabilities to live rich and fulfilling lives in their communities.

    Project for Supported Living

    10 Atlantic Place
    South Portland, ME 04106-2316
    879-0847 (V/TTY)

    The mission of the Project for Supported Living is to empower persons (Deaf as well as hearing) with intellectual disabilities who live in the community by offering social and emotional support in the context of a multi-service resource center. Specific services for the Deaf include: promotion of personal choice regarding services, individualized communication development for consumers, integration with the Deaf Community, sign language training for all supporters, sign language class to members at the drop-in center, weekly support group, 24-hour emergency support, and access to interpreters when needed.

    SKILLS, Inc.

    P.O. Box 65
    St. Albans, ME 04971
    938-4615 (V)
    938-2693 (FAX)
    Contact: Pam Erskine



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    Resource Guide: SPEECH-LANGUAGE PATHOLOGISTS

    Last Updated; April 12, 2016

    Speech Language Pathologists (SLPs) generally tend to focus on the acquisition of spoken English language.  The SLPs listed below have varying levels of proficiency in American Sign Language and signed forms of English.  Call the SLP nearest you to inquire about services available (e.g., evaluations, sign training, consultation) and payment mechanisms.

    Anthony C. Briscoe
    P.O. Box 308
    Presque Isle, ME 04769
    1-800-413-9692 (V-in state only)
    764-4498 (V)

    Nicole Dobson, M.S. CCC, SLP
    -Speech-Language Pathologist
    -Teacher of the Deaf
    -Special Education Consultant
    -Cued Speech Instructor
    ACCESS Services
    ASL, Cued language, Communication, Education & Speech Support Services
    1397 Main Street, STE 1033
    Sanford, ME 04073
    207-602-0770 (V/text)
    Email: access.dobson@gmail.com

    Stephanie Gelinas
    Sandcastle Clinical & Educational Services
    72 Strawberry Avenue
    Lewiston, ME 04240
    782-2150 (V)
    Email: sgelinas@sandcastlemaine.org

    Louise Packness
    61 Rackleff Street
    Portland, ME 04103
    772-4204 (V)



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    Resource Guide: STATE OFFICES

    Last Updated; May 4, 2017

    Department of Health & Human Services - Office of Aging and Disability Services

    Adult & Child Emergency Services After Business Hours Statewide Numbers
    1-800-624-8404 (V)
    TTY Users Call Maine Relay 711

    Office of Aging and Disability Services - Central Office
    Station 11, 32 Blossom Lane
    Augusta, ME 04333-0011
    TTY Users Call Maine Relay 711
    1-800-262-2232 & 287-9200 (V)
    287-9229 (FAX)
    Website: Department of Health & Human Services - Office of Aging and Disability Services

    Augusta Office
    Station 11, 41 Anthony Avenue
    Augusta, ME 04333-0011
    624-8060 (V)
    1-800-452-1926 (V)
    TTY Users Call Maine Relay 711
    624-5283 (FAX)

    Bangor Office
    396 Griffin Road
    Bangor, ME 04401
    1-800-432-7825 & 561-4380 (V)
    TTY Users Call Maine Relay 711
    561-4396 (FAX)


    Biddeford Office
    208 Graham Street
    Biddeford, ME 04005
    1-800-322-1919 & 286-2400 (V)
    TTY Users Call Maine Relay 711
    286-2543 (FAX)


    Calais Office
    392 South Street
    Calais, ME 04619
    1-800-622-1400 & 454-9000 (V)
    TTY Users Call Maine Relay 711
    454-9012 (FAX)

    Caribou Office
    30 Skyway Drive, Unit 100
    Caribou, ME 04736
    1-800-432-7366 & 493-4037 (V)
    TTY Users Call Maine Relay 711
    493-4033 (FAX)

    Ellsworth Office
    17 Eastward Lane
    Ellsworth, ME 04605
    1-800-432-7823 & 667-1600 (V)
    TTY Users Call Maine Relay 711
    667-4184 (FAX)

    Fort Kent Office
    137 Market Street
    Fort Kent, ME 04743
    1-800-432-7340 (V)
    TTY Users Call Maine Relay 711
    834-7701 (FAX)

    Houlton Office
    11 High Street
    Houlton, ME 04730
    1-800-624-8404 (V)
    TTY Users Call Maine Relay 711
    532-5004 (INTAKE FAX)

    Lewiston Office
    200 Main Street
    Lewiston, ME 04240
    1-800-482-7517 & 795-4448 (V)
    TTY Users Call Maine Relay 711
    795-4445 (FAX)

    Machias Office
    13 Prescott Drive
    Machias, ME 04654
    1-800-432-7846 (V)
    TTY Users Call Maine Relay 711
    255-2022 (FAX)

    Portland Office
    151 Jetport Boulevard
    Portland, ME 04102-1946
    1-800-482-7520 & 822-2000 (V)
    TTY Users Call Maine Relay 711
    822-2162 (FAX)

    Rockland Office
    91 Camden Street, Suite 103
    Rockland, ME 04841
    1-800-432-7802 (V)
    596-4302 (V)
    TTY Users Call Maine Relay 711
    596-2304 (FAX)


    Department of Health & Human Services - The Office of Aging & Disability Services

    Designated Deaf Services Case Managers

    Augusta Office
    Stephanie Emens
    41 Anthony Avenue
    11 State House Station
    Augusta, ME 04333-0011
    TTY Users Call Maine Relay 711
    287-2463 (V)
    287-7186 (FAX)
    Email: Stephanie.Emens@maine.gov

    Bangor Office
    176 Hogan Road
    Bangor, ME 04401
    TTY Users Call Maine Relay 711
    941-4373 (V)
    941-4389 (FAX)


    Lewiston Office
    Dan Crawford
    200 Main Street
    Lewiston, ME 04240
    TTY Users Call Maine Relay 711
    753-9133 (V)
    Email: Dan.Crawford@maine.gov



    Portland Office
    Theresa Jack
    151 Jetport Boulevard
    Portland, ME 04102-1946
    207-766-7075 (VP)
    822-2241 (V)
    822-0295 (FAX)
    Email: Theresa.Jack@maine.gov

    Rockland Office
    91 Camden Street, Suite 103
    Rockland, ME 04841
    TTY Users Call Maine Relay 711
    1-800-704-8999 and 596-4302 (V)
    596-2304 (FAX)


    Division for the Deaf, Hard of Hearing & Late Deafened

    Bureau of Rehabilitation Services (BRS)
    Department of Labor

    150 State House Station
    Augusta, ME 04333-0150
    Website: Division for the Deaf, Hard of Hearing & Late Deafened

    Terry Morrell, Director
    207-470-7668 (VP/V)
    207-623-7998 (TTY)
    207-287-5292 (FAX)
    Email: Terry.L.Morrell@maine.gov


    Nancy Winter (Melanson), Assistant to the Director
    207-623-7998 (TTY)
    623-7958 (V)
    287-5292 (FAX)
    Email: Nancy.A.Winter@maine.gov

    The Division for the Deaf, Hard of Hearing & Late Deafened provides a program of services to deaf, late-deafened, and hard-of-hearing people of Maine. This includes: publication of the Resource Guide, Maine-Lines for the Deaf (newsletter), ongoing Deaf awareness training programs for state agencies, information and referral, advocacy, accessibility promotion, deaf & hard-of-hearing identification cards, deaf & hard-of-hearing placards and a listing of qualified legal interpreters.

    Vocational Rehabilitation (VR)

    Bureau of Rehabilitation Services (BRS)
    Maine Department of Labor
    See EMPLOYMENT chapter.



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    Resource Guide: SUBSTANCE ABUSE

    Last Updated; August 17, 2016

    Alcoholics Anonymous

    Central Service Office
    78 Portland Street
    Portland, ME 04101
    1-800-737-6237 and 774-3034 (V)

    Minnesota Chemical Dependency Program for Deaf and Hard-of-Hearing Individuals

    2450 Riverside Avenue South
    Minneapolis, MN 55454
    1-800-282-3323 (V/TTY)
    (651) 964-1427 (VP)
    Email: deafhoh1@fairview.org
    Website: Minnesota Chemical Dependency Program for Deaf and Hard-of-Hearing Individuals

    The Minnesota Chemical Dependency Program for Deaf and Hard of Hearing Individuals is located at the University of Minnesota Medical Center, Fairview Riverside, in Minneapolis Minnesota, and offers inpatient, intensive outpatient and outpatient chemical dependency treatment, as well as ongoing sobriety maintenance counseling. The program specializes in treatment of deaf or hard of hearing persons who are struggling with addiction, and all program staff members are fluent in ASL and sensitive to Deaf culture. The program has been providing services to people from all across the United States and Canada since 1989, and is proud to be one of only a few hospital-based chemical dependency programs for the deaf.

    Office of Substance Abuse and Mental Health Services

    Maine Department of Health and Human Services
    41 Anthony Avenue
    11 State House Station
    Augusta, ME 04333
    207-287-2595 (V)
    207-287-4334 (FAX)
    TTY Users Call Maine Relay 711
    Website: Office of Substance Abuse and Mental Health Services

    This office is the single state administrative authority responsible for the planning, development, implementation, regulation, and evaluation of substance abuse and mental health services.



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    Resource Guide: SUMMER CAMPS

    Last Updated; August 17, 2016

    Austine Green Mountain Lions Camp

    130 Austine Drive
    Brattleboro, Vermont 05301
    Bradley Hammond, Director
    802-258-9513 (V/TTY)
    802-254-3921 (FAX)

    Outdoor education, adventure programming, and opportunities for personal growth all provided in the beautiful hills of southern Vermont. Camp Age: One week day camp for 3-5 year olds. One week sleep over camp for 6-9 year olds. Two week sleep over camps for 10-13 year olds and 14-18 year olds. This is an excellent opportunity for deaf and hard-of-hearing children and their siblings to be together and have a great time during the summer. Children are immersed in a communication rich-environment supported by caring and well trained staff. The campers live and learn in the natural environment, sleeping in cabins, hiking, swimming, climbing on the ropes course and taking many field trips to science museums, baseball games and wildlife centers.

    Camp Horizons

    P.O. Box 323
    South Windham, CT 06266
    Scott Lambeck, Camp Director
    860-456-1032 (V/TTY)
    860-456-4721 (FAX)

    Camp Horizons is a private, residential camp in South Windham, Conn., for youth with intellectual disabilities and deafness as a secondary disability. Camp Horizon’s philosophy is to assist each camper in reaching their fullest potential in a supportive, recreational environment. Ages 8 and up; master’s program for mature campers.

    Camp Mark Seven

    Dr. Andrew Brinks, Executive Director
    Email: execdir@campmark7.org
    Website: Camp Mark Seven

    (September – May)
    8100 Glendale Drive
    Frederick, MD 21707

    (June – August)
    144 Mohawk Hotel Road
    Old Forge, NY 13420
    315-357-6089 (V)
    315-207-5707 (VP)
    866-572-9102 (VP)
    315-357-6087 (FAX)

    Camp Mark Seven is a lakefront recreational, educational and leadership camp in the Adirondack Mountains of Old Forge, NY. Diverse programs are offered for hearing, deaf and hard-of-hearing individuals of all ages.

    Camp Sign formerly "Camp-Sign-A-Watha"

    Pine Tree Camp
    114 Pine Tree Camp Road
    Rome, ME
    Contact: Maura Nolin
    207-386-5990 (V)
    Website: Pine Tree Society

    September 20, 21 & 22, 2016

    Camp Sign at Pine Tree Camp is a unique retreat designed for adults who are deaf or use sign or gesture and have an intellectual disability.

    Many of our “campers” live in communication isolation as the only deaf person living in group homes scattered throughout Maine and beyond. Camp Sign offers a fun, language-accessible camp experience in a barrier-free environment.

    Pine Tree Camp is set on 285 fully accessible acres of woods, fields and more than a mile of waterfront on North Pond in Rome, Maine. During their stay, campers will have the opportunity to connect with a peer group and benefit from participating in a full range of recreational activities all adapted to meet their needs. Campers will stay in beautiful new fully accessible camper cabins with breathtaking views of North Pond.

    Hearing staff who work with and support campers will benefit from workshops and training opportunities designed to build skills in Visual Gestural Communication to better support individuals long after Camp Sign has ended.

    Cue Camp New England

    Held in Maine every summer!
    Contact: Nicole Dobson
    752-0417 (V)
    Email: info@cuedspeechmaine.org or NiCueSSS@gmail.com

    Cue Camp New England(CCNE) provides a fun and supportive learning environment for new cuers and those wishing to improve their cueing skills. Families, friends, professionals, children and adults enjoy recreation, relaxation, learning and lots of laughs! Deaf and hard of hearing teens/young adults are counselors. Speech language therapy is provided for children who are deaf or hard of hearing. Beginner and advanced instruction in Cued Speech, teen and adult panels, a variety of speakers and campfire chats are also an important part of the experience. For the children, there are cue classes, arts and crafts, swimming, games and much more.



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    Resource Guide: SUPPORT GROUPS

    Last Updated; August 18, 2016

    ALDA, Inc.

    See ORGANIZATIONS FOR THE DEAF chapter.

    Disability Rights Maine-Deaf Services

    Peer Support Group
    See AGENCIES chapter.

    Hearing Loss Association of America

    Formerly Self Help for Hard of Hearing (SHHH)
    Website: Hearing Loss Association of America

    Hearing Loss Association of America (Self Help for Hard of Hearing) is a volunteer, international association of hard of hearing people, their relatives and friends. It is a nonprofit, educational organization devoted to the welfare and interest of those who cannot hear well.

    Maine Educational Center for the Deaf and Hard of Hearing (MECDHH) and Governor Baxter School for the Deaf (GBSD)

    See CHILDRENS SERVICES chapter.

    Maine Hands & Voices

    See CHILDRENS SERVICES chapter.



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    Resource Guide: TELECOMMUNICATIONS RELAY SERVICE

    Last Updated; January 7, 2019

    Maine Telecommunications Relay Service (TRS) Council

    For more information regarding Maine's relay service see:

    Website: Telecommunications Relay Service Council

    Maine's TRS Outreach Program:

    The TRS Outreach program at Disability Rights Maine (DRM) helps to educate Mainers and promote Maine Relay Services in local communities statewide.

    DRM's Outreach Specialist visits support groups, senior organizations, rotary clubs, medical organizations, businesses, professional groups, veteran organizations, and other agencies to share information and provide training on available relay services. In addition, one-on-one training and education for those interested in learning more about relay services is also available.

    Through public events, workshops, presentations, demonstrations and seminars, Outreach Specialists help increase awareness and use of Relay Services throughout Maine. Exhibitions, presentations and demonstrations are provided at no cost and can be set-up at various locations. We will come to you!

    Have relay questions? Interested in learning more about relay trainings or demonstrations? Please contact:

    Disability Rights Maine
    Debra Bare-Rogers, Relay Outreach Specialist
    207-797-7656 ext. 113 (Voice/CapTel)
    207-766-7111 (VP)
    Email: drogers@drme.org
    Website: Telecommunications Relay Service Outreach



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    Resource Guide: CRISIS HOTLINES

    Last Updated; September 29, 2017

    Abused Deaf Women's Advocacy Services (ADWAS)

    8623 Roosevelt Way NE
    Seattle, WA 98115
    ADWAS Main Office 206-922-7088 (VP)
    Website: ADWAS

    Hotline Contacts
    NATIONAL DEAF HOTLINE
    Videophone: 1 (855) 812-1001
    Email: nationaldeafhotline@adwas.org
    AOL Instant Messenger: DeafHotline

    (Deaf advocates at ADWAS answer videophone calls, instant messages and emails 24/7.)

    LOCAL CRISIS LINE
    Videophone: 1 (206) 812-1001
    Email: hotline@adwas.org

    (24-hour local domestic violence and sexual violence crisis line is available for those who live in Snohomish, King, and Pierce Counties in the state of Washington. Advocates will respond to your message within 20 minutes.)

    Here is the youtube link to a signed video of the information mentioned above - YOUTUBE LINK: "https://youtu.be/ql7zD8X80wE"

    Child Protective Intake - Department of Health and Human Services

    11 State House Station
    Augusta, ME 04333
    1-800-452-1999 and 626-8620 (V)
    TTY Users Call Maine Relay 711
    287-5065 (FAX)

    24-hour hotline to report child abuse and neglect statewide.

    Crisis Hotline

    1-888-568-1112 (V)
    TTY Users Call Maine Relay 711
    24-Hour Crisis Hotline

    Agencies around the state will answer the call based on where the call is made from. Trained social workers can help you via relay, come to your home with an interpreter, or meet you at a convenient safe place (like the hospital, where they can use the video equipment to get an interpreter).

    If there is a fire, or if someone is being violent or has a weapon, call 911 for the police.

    Maine Sexual Assault Support Hotline

    Maine Coalition Against Sexual Assault (MeCASA)
    1-888-458-5599 (TTY)
    1-800-871-7741 (V)

    TTY access to MeCASA's 25 years experience supporting victims of sexual assault in Maine. Top support staff, called "advocates" have extra training in using a TTY, when and how to use an interpreter, and Deaf Culture basics.

    Recent victim of sexual assault? "Survivor" of assault a long time ago? It still bothers you? Please call! The 888-458-5599 TTY answering service will call a trained MeCASA "advocate" to call you back.

    Youth Alternatives Ingraham

    50 Monument Square
    Portland, ME 04101
    774-0700 (TTY) 24-Hour Crisis Hotline
    774-HELP (774-4357) (V) 24-Hour Crisis Hotline
    874-2371 (FAX)

    Youth Alternatives Ingraham is a multi-purpose human service agency providing crisis, residential and support services as well as services to those who are homeless. Our 24-hour hotline, 774-HELP serves as the gateway to community services in Cumberland County, providing a vast array of information, guidance and therapeutic support to people in need.



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    Resource Guide Appendix: OTHER GUIDES TO DEAF RESOURCES

    Last Updated; September 29, 2017

    Gallaudet University's Laurent Clerc National Deaf Education Center maintains an extensive set of directories of international, national and state resources on deafness.

    National Resources and Directories
    Organizations of and for People who Are Deaf and Hard of Hearing
    Statewide Services for People Who Are Deaf and Hard of Hearing
    State-by-State Resources