Skip Maine state header navigation

Agencies | Online Services | Help

Maine Department of Labor
Bureau of Rehabilitation Services
Division for the Deaf, Hard of Hearing, and Late Deafened

Resource Guide for the Deaf, Hard of Hearing and Late Deafened

Black and white drawing of road to Mackworth Island

PLEASE NOTE: The Division for the Deaf, Hard of Hearing & Late Deafened compiles this list of resources for the use of people in Maine. The list may not be complete, and the inclusion of a resource should not be seen as an endorsement. See the instructions at the bottom of this page for submitting additions or corrections to the list.

Index

Introduction
Agencies and Hearing Assistance
Assistive Technology
Captioning
Children's Hearing Aids
Children's Services
Churches
Clinical
Complaints
Courts
Cued Speech
Deaf Blind
Education
Health Care
Hearing Ear Dogs
Interpreting
Lawyers
Organizations for the Deaf
Publications
Residential Support
Speech-Language Pathologists
State Offices
Substance Abuse
Summer Camps
Support Groups
Telephone Relay
TTY Abbreviations
TTY Directory
TTY Hotlines
TTY Do's and Don'ts
Appendicies:
Legal
Other Resource Guides


Resource Guide: INTRODUCTION

Last Updated; August 11, 2021

This directory is designed to be used by anyone interested in services for people who are deaf, hard of hearing, late deafened or speech impaired. To make the best use of this resource directory, you should:

  • Read through the directory to become familiar with all the services.
  • Keep calling if you have trouble getting through to a phone number; then switch to using relay, sending a fax or email if you still can't get through.
  • Keep in mind exactly what you want to know or get from this service. Ask direct questions - write down the answers.
  • Ask if payment is required for the service. Many services listed are free for qualifying clients.
  • Be aware of your rights as a consumer. If you are unhappy with a service and have tried to correct the situation, it is your right to file a complaint or grievance, end this service relationship, and to look elsewhere for information and resources.
  • Make the most of these services and enjoy them. They were put here to serve you! Make sure they do.
  • Report any changes, omissions or errors in this Resource guide to the Division for the Deaf, Hard of Hearing & Late Deafened.

    To submit updated information, please contact:

    Nancy Winter (Melanson) at the Division for the Deaf, Hard of Hearing & Late Deafened:
    (207) 623-7958 (V)
    (207) 623-7998 (TTY)
    Email: Nancy.A.Winter@maine.gov



    Back to top

    Resource Guide: AGENCIES

    Last Updated; August 23, 2021

    Alpha One

    1-800-640-7200 or 767-2189 (V/TTY)
    1-866-906-5375 or 767-5387 (TTY)
    799-8346 (FAX)

    South Portland office
    127 Main Street
    South Portland, ME 04106

    Bangor office
    11 Bangor Mall Blvd., Unit A
    Bangor, ME 04401

    Presque Isle office
    66 Spruce Street
    Presque Isle, ME 04769

    Website: Alpha One

    Alpha One is a community-based program directed and managed by people with disabilities to provide independent living opportunities. Alpha One promotes peer interaction, community resource utilization, and self-advocacy skills. It seeks to ensure equal opportunity and compliance with all disability-related laws through increased public awareness, professional consultation, and community advocacy.

    The Adaptive Equipment Loan Program (also known as mPower Loan Program), Adaptive Driver Education, and Information and Referral Service are of special interest to deaf citizens and agencies who serve deaf clients.

    The Adaptive Equipment Loan Program (also known as mPower Loan Program) lends funds for assistive equipment, such as hearing aids, to individuals in Maine who are able to repay the loan over time. Loans have flexible terms and can cover hearing aids, flashing alert systems and other equipment.

    Title 7, Part B Grant Program provides financial assistance to help consumers with disabilities address: health and disability management, self-care, mobility and home accessibility, communication, and learning difficulties. Funds are available to purchase services and adaptive equipment such as hand controls, lifts for vehicles, ramps, showers, hearing aids, flashing alarms and signals. Priority is given for people who are at risk of institutionalization.

    Area Agencies on Aging

    Aging & Disability Resource Centers

    These agencies provide services to older adults, adults with disabilities and their families, including information and assistance, education, advocacy, insurance counseling, nutrition programs and caregiver education and support.

    Aroostook Agency on Aging, Inc.
    260 Main Street, Suite B
    Presque Isle, ME 04769
    1-800-439-1789 or 764-3396 (V/TTY)
    764-6182 (FAX)
    Email: information@aroostookaging.org
    Website: www.aroostookaging.org

    Spectrum Generations
    One Weston Court, Suite 109
    Augusta, ME 04330
    1-800-464-8703 (TTY)
    1-800-639-1553 (V)
    622-7857 (FAX)
    Email: Spectrum@spectrumgenerations.org
    Website: www.spectrumgenerations.org

    Eastern Area Agency on Aging
    PO Box 100
    Brewer ME 04412
    1-800-432-7812 or 941-2865 (V)
    941-2869 (FAX)
    Email: info@eaaa.org
    Website: Eastern Area Agency on Aging

    Southern Maine Agency on Aging
    136 US Rt. 1
    Scarborough, ME 04074
    1-800-427-7411 or 396-6500 (V)
    TTY Users 711 Maine Relay
    883-8249 (FAX)
    Email: info@smaaa.org
    Website: www.smaaa.org

    SeniorsPlus
    8 Falcon Road
    Lewiston, ME 04243
    1-800-427-1241 or 795-4010 (V)
    795-4009 (FAX)
    Email: Info@SeniorsPlus.org
    Website: SeniorsPlus

    Disability Rights Maine-Deaf Services (DRM)

    1-800-639-3884 (V/TTY within Maine)
    207-797-7656 (V/TTY)
    207-766-7111 (Front Desk VP)
    207-797-9791 (FAX)
    Email: deafservices@drme.org

    Riley Albair, Program Director
    Email: ralbair@drme.org

    Michelle Ames, Program Director
    Email: mames@drme.org

    Website: Disability Rights Maine-Deaf Services

    Programs for individuals who are D/deaf, late-deafened or hard of hearing.

    DRM Civil Rights Program

    The DRM Civil Rights program provides advocacy for individuals to ensure communication access and equality for people who are D/deaf, hard of hearing, late deafened or deaf-blind. The program also offers scribe services, information and referral assistance, and training on rights and self-advocacy. The Civil Rights program also advocates on public policy and promotes systemic change on matters of importance to the community.

    Are you experiencing barriers to communication access at school, at work, at the doctors office, or in other businesses and services? Have you been denied a request for ASL interpreters, CART, captions, or other communication options? Do you believe you have been discriminated against because you are Deaf or Hard of hearing? These are just some of the situations with which DRM may be able to assist.

    DRM does not provide assistance with criminal or family law cases. However, we can refer to other lawyers or resources who can.

    For more information, contact:
    Riley Albair, Program Director
    Email: ralbair@drme.org

    DRM Communication Technology and Outreach Program

    The Communication Technology and Outreach program at Disability Rights Maine helps to educate Mainers about telecommunications access and promote Maine Relay services in local communities statewide.

    Maine Relay is a free service that makes it possible for anyone who is deaf, hard of hearing, late deafened, or has speech difficulties, to communicate by telephone. The service allows consumers to use special equipment (such as captioned telephone, TTY, voice carry-over, or hearing carry-over) to communicate with standard voice telephone users through specially trained relay operators (RO). In addition, Maine Relay offers Remote Conference Captioning services, which allow individuals with hearing loss to actively participate in meetings, phone calls, multi-party teleconference calls, and videoconferences. Maine Relay also allows businesses and service providers to connect with everyone in their community, improving access to services for all. More information on Maine Relay can be found here: Telecommunications Relay Service Council

    The Communication Technology and Outreach Program visits support groups, senior organizations, rotary clubs, medical organizations, businesses, professional groups, veteran's organizations, and other agencies to share information and provide training on Maine Relay services, adaptive telephone equipment, and telecommunication access.

    The program also provides general information, one-on-one training and education for individuals interested in learning more about using Maine Relay. Exhibits, presentations and demonstrations are provided at no cost and can be set-up at various locations. As of March 2020, we are providing virtual appointments-contact us for more information.

    For more information contact:
    Debra Bare-Rogers, Advocate
    Sprint IP Relay number: 207-248-8763
    Email: drogers@drme.org

    DRM Deaf-Blind Equipment Program

    If you or someone you know is a Maine resident with severe combined vision and hearing loss, you or they may qualify for the NDBEDP (National Deaf-Blind Equipment Distribution Program). The program provides equipment and training at no cost to eligible individuals for the purpose of enhancing distance communication.

    Examples of equipment:
    - Laptop or desktop computers
    - iPads or android tablets
    - Computer software, such as screen readers or magnification software)
    - Computer accessories including specialized keyboards, speakers, microphones, and mice
    - Refreshable Braille displays (for clients who already know and use Braille)
    - Amplified telephones and cellular phones

    To qualify for equipment and services, applicants must submit an application and provide proof of annual income, and proof of disability by a doctor or other professional. After eligibility is confirmed, an in-home or at-work communication assessment may be conducted to find the best match of equipment and training to ensure successful communication.

    For more information contact:
    Scott Murray, Deaf-Blind Program Coordinator
    Email: smurray@drme.org

    DRM Peer Support Group & Visual Gestural Communication

    Peer Support Group (PSG) is a structured gathering for D/deaf, Hard-of-Hearing, or non-verbal (hearing) adults with intellectual disabilities, their caregivers, and families. The focus of these group sessions is to enhance communication skills through structured activities. These opportunities increase clients' communication partners and strategies, improving access to health, safety and vocational situations and services. Meetings are held monthly.

    Visual Gestural Communication (VGC) is useful to many people who need an alternative technique for expressing and understanding the needs and wants of other people in their environment. VGC is not a language like English or American Sign Language. It is a communication mode that uses gestures, facial expressions, and body language to communicate with people who have limited formal language. VGC training sessions are held throughout the state and are open to all - case managers, direct support professionals, family members, friends or other individuals. Sponsored by Maine Department of Health and Human Services. View upcoming trainings here:
    www.maine.gov/dhhs/setu/oads-sponsored-training

    For more information contact:
    Michelle Ames, Program Director
    Email: mames@drme.org

    DRM Telecommunications Equipment Program (TEP)

    The Telecommunications Equipment Program (TEP) was established by state law to provide no- or low-cost adaptive phone equipment to any Maine resident who cannot use their home's conventional telephone due to a physical, sensory, or cognitive disability. The program was established to assist low-income residents, and most clients pay nothing for the phone equipment they receive. Through a simple application process, DRM's TEP staff determine which amplified, captioned, or voice-activated telephone and/or call signaler will best meet your needs.

    To apply, complete the TEP application form, available online at Disability Rights Maine-Deaf Services TEP Disability Rights Maine-Deaf Services TEP or call to have us mail you one. Send completed application to DRM with: Verification of Disability (note from doctor, an audiogram, or diploma from deaf school) Proof of Household income for all family members for prior 12 months (tax returns, pay stubs, social security award letters, or bank statements) DRM Program staff will assist you in selecting the best phone for your needs. Staff are also available to assist with installation and training. As of March 2020, we are providing virtual appointments- contact us for more information. If you find that the equipment does not meet your needs, DRM staff will assist you in selecting a different phone. Through the TEP Lending Program, clients may keep the equipment for as long as you need or want it, but you cannot give it to someone else, or take it out of the state of Maine. If your needs change or the equipment breaks down, DRM staff will work with you to resolve the issue by repairing or replacing your equipment.

    For those whose income may put them above the program limit for no-cost assistance, we offer a 'Cost-Share' option. Cost-Share allows individuals to pay a portion of the equipment cost, on a sliding scale, to purchase the equipment they need. As with no-cost equipment, we ship the equipment directly to you. However, the equipment is the clients property, just as if it had been purchased from any store. If repairs or replacement needs arise, program staff can refer Cost-Share clients to the appropriate repair center or warranty process. The cost of repair or replacement for Cost-Share equipment is the individuals responsibility.

    TEP applicants who are over age 65 have the option of receiving a single telecoil-equipped hearing aid instead of a phone. There are additional requirements for applicants seeking a hearing aid; in addition to proof of disability and proof of income, applicants must also submit proof of age and a recent audiogram with their application. Program staff are available to answer any questions about the application process or eligibility.

    For more information, contact:
    Lisa Penney, Advocate
    Email: lpenney@drme.org

    Family Violence Project

    P.O. Box 304
    Augusta, ME 04332-0304
    1-877-890-7788 or 623-3569 (V)
    621-6372(FAX)
    Email: helpline@familyviolenceproject.org
    Website: www.familyviolenceproject.org/

    The Family Violence Project provides information, advocacy, referrals, support groups, and shelter for victims of domestic violence.

    Maine Adaptive Sports & Recreation (formerly Maine Handicapped Skiing)

    Sunday River Ski Resort
    8 Sundance Lane
    Newry, ME 04261-3228
    824-2440 (V)
    824-0453 (FAX)
    Email: info@maineadaptive.org
    Website: Maine Adaptive Sports & Recreation

    Maine Adaptive Sports & Recreation promotes year-round education and training for individuals with disabilities in order to develop skills, enhance independence, and provide enjoyment through active recreation. At Maine Adaptive, participants meet their sport & recreational goals regardless of ability to pay. Sports programs include options in the summer (paddle sports, cycling, tennis, climbing, and golf) and winter (alpine & Nordic skiing, snowboarding) and take place at various sites and resorts throughout Maine. All equipment and instruction is provided. Call or visit the website for more information or to register for programs.

    New England ADA Center

    A Project of the Institute for Human Centered Design [formerly Adaptive Environments]
    200 Portland Street, Suite 1
    Boston, MA 02114

    Oce Harrison, Ed.D., Project Director
    1-800-949-4232 (V)
    (617) 482-8099 (FAX)
    Email: ADAInfo@NewEnglandADA.org
    Website: New England ADA Center

    Provides federally approved information and training to individuals, businesses, and organizations about the Americans with Disabilities Act. An educational resource, not an enforcement agency. Inquiries will be kept confidential.

    New Ventures Maine (formerly Women, Work and Community)

    North Central/Down East Region
    1 University Drive
    UMA-Bangor Campus
    Bangor, ME 04401
    Contact: Tom Grogan, Workforce Specialist
    262-7843 (V)
    1-800-442-2092 (V)
    TTY users call Maine Relay 711
    262-7951 (FAX)
    Email: thomas.grogan@maine.edu
    Website: New Ventures Maine

    New Ventures Maine mission: We help individuals recognize strengths, overcome barriers, find resources, develop a plan, take action towards their goals: start a business, find a career, return to school, build assets, be active in the community.



    Back to top

    Resource Guide: ASSISTIVE TECHNOLOGY

    Last Updated; April 27, 2021

    ADA Technical Assistance Program, Department of Justice

    The ADA requires the Department of Justice to provide technical assistance to businesses, State and local governments, and individuals with rights or responsibilities under the law. The Department provides education and technical assistance through a variety of means to encourage voluntary compliance. Activities include providing direct technical assistance and guidance to the public through this ADA Website and the ADA Information Line, developing and disseminating technical assistance materials to the public, and undertaking outreach initiatives.

    ADA Information Line
    The Department of Justice operates a toll-free ADA Information Line to provide information and materials to the public about the requirements of the ADA. ADA Specialists, who assist callers in understanding how the ADA applies to their situation, are available on Monday, Tuesday, Wednesday, and Friday from 9:30 a.m. until 5:30 p.m. (Eastern Time) and on Thursday from 12:30 p.m. until 5:30 p.m. (Eastern Time). Calls are confidential. To get answers to technical questions, obtain general ADA information, order free ADA materials, or ask about filing a complaint, please call: 800-514-0301 (voice); 800-514-0383 (TTY).

    ADA Technical Assistance Materials
    Copies of the Department's ADA regulations, technical assistance publications, and some videos can be obtained on this website, by calling the ADA Information Line, or writing to the address listed below. Publications are available in standard print and alternate format. Some publications are available in foreign languages.

    U.S. Department of Justice
    Civil Rights Division
    950 Pennsylvania Avenue, N.W.
    Disability Rights Section - NYAV
    Washington, D.C. 20530
    Website: ADA Technical Assistance

    ALLTECH/Spurwink

    892 Riverside Street
    Portland, ME 04103
    207-535-2017
    Email: ALLTECHinfo@spurwink.org
    Website: ALLTECH/Spurwink

    ALLTECH provides free of charge assistive technology assessments, device demonstrations, short-term loans, sale of used assistive technology, training, consultations, and technical assistance in the areas of assistive technology, accessible instructional materials, specialized software, web accessibility and universal design in education.

    Maine CITE Coordinating Center

    University of Maine Augusta
    Mailing: 46 University Drive
    Augusta, ME 04330
    621-3195 (V)
    TTY users may use Maine Relay 711
    Email: info@mainecite.org
    Website: Maine CITE Coordinating Center
    Website: AT4Maine.org

    Maine CITE is the Maine state Assistive Technology (AT) Program offering information, public awareness, training, technical assistance and AT services (device demo, device loan and reuse) that help people of all ages with disabilities learn about and get AT. Using AT can optimize their independence and productivity at school, home and work. AT4Maine.org is a statewide inventory of more than 1000 AT devices available for demonstration and loan.

    Maine Public Assembly Spaces with Assistive Listening

    Updated 07/10/15
    To add to this list or make corrections please contact: Eric.Dibner@maine.gov

    Assistive Listening Device Type Unknown

    Augusta Civic Center
    Bangor Auditorium
    The Theater at Monmouth, Monmouth
    Dana Center, Maine Medical Center, Portland
    Rines Auditorium, Portland Public Library, Portland
    University of Southern Maine:

  • Hannaford Hall, Abromson Community Education Center, Portland
  • Cohen Education Center, Osher Map Library, Portland
    St. Ansgar Lutheran Church, Portland
    Skowhegan School of Painting and Sculpture, Madison

    FM System

    Maine State Music Theater, Brunswick
    Gracie Theater, Husson University, Bangor
    VA Hospital Theater, Togus
    Ogunquit Playhouse, Ogunquit
    The Strand Theater, Rockland
    Leura Hill Eastman Performing Arts Center, Fryeburg Academy, Fryeburg
    UCC Old South Congregational Church, Hallowell
    Congregation Bet Ha'am, South Portland
    Little Falls Baptist Church, Standish
    Christchurch, Portland
    Allagash Brewing Company, Portland
    Colby College, Waterville:

  • Diamond Building Ostrove Auditorium
  • Alumni Center - Parker-Reed Room
  • Lovejoy Building - Room 100
  • Keyes Building - Room 105
  • Arey Building - Room 005
  • Olin Science Building - Room 001
  • Induction Loop

    Franco American Heritage Center, Lewiston
    Alumni Hall, Bowdoin College, Brunswick
    Augusta Armory Drill Hall, Augusta
    Episcopal Church of St. John Baptist, Thomaston
    Maine State Music Theater, Brunswick
    Woodland First Baptist Church, Caribou

    Infrared System

    Merrill Auditorium, Portland
    Portland Stage Company, Portland
    Collins Center for the Arts, University of Maine, Orono
    Penobscot Theatre, Bangor Opera House, Bangor

    The Legislature -- Assistive listening equipment is available in the Senate and House chambers and in legislative hearing rooms. It is helpful to call ahead for assistive listening equipment to ensure they are in working order. American Sign Language interpreters are available on alternating Wednesdays and Thursdays from 10:00-5:00 during the legislative session. Generally, interpreters can be scheduled to interpret legislative meetings on those days and are available to help legislators communicate with constituents visiting the State House during these hours. Call ahead to reserve interpreter services
    Contact: Casey Milligan, Manager
    Legislative Information Office
    100 State House Station
    Room 132, State House
    Augusta, ME 04333
    287-1692 (V)
    287-1580 (FAX)
    Use Maine Relay 711
    Email: casey.milligan@legislature.maine.gov

    The Courts -- For accommodations or interpreter services in a Maine state court, please contact the Office of Court Access:

    Office of Court Access
    Administrative Office of the Courts
    P.O. Box 4820
    Portland, ME 04112

    Please contact the Court Access Coordinator to request disability accommodations and for other court access issues.

    Court Access Coordinator
    Email: accessibility@courts.maine.gov
    207-822-0718 (V)
    Maine Relay 711
    207-776-6096 (FAX)

    Please contact the Communication Access Specialist to request spoken language and sign language interpreters and CART (real-time transcription) services, and for other language access issues.

    Communication Access Specialist
    Email: interpreters@courts.maine.gov
    207-822-0703 (V)
    Maine Relay 711
    207-822-0781 (FAX)

    These listings are for your convenience; they are not meant as an endorsement.

    Assisted Access-NFSS, Inc.
    822 Preston Court
    P.O. Box 230
    Lake Villa, IL 60046
    1-800-950-9655 (V/TTY)
    (847) 265-8022 (V/TTY)
    (847) 265-8044 (FAX)
    Email: assistedaccess-nfss@comcast.net

    Hartling Communications
    P.O. Box 1189
    Burlington, MA 01803
    (781) 270-6710 (TTY)
    1-800-672-9455 (TTY)
    (781) 789-9203 (V)
    1-800-475-3183 (V)
    (781) 229-6933 (FAX)
    Email: info@hearitbetter.com

    Harris Communications
    15155 Technology Drive
    Eden Prairie, MN 55344-2277
    952-300-9248 (TEXT)
    952-388-2152 (VP)
    1-800-825-9187 (TTY)
    1-800-825-6758 (V)
    (952) 906-1099 (FAX)
    Email: info@harriscomm.com
    Website: Harris Communications

    Hear More
    42 Executive Blvd.
    Farmingdale, NY 11735-4710
    1-800-281-3555 (TTY)
    (631) 752-1145 (VP)
    1-800-881-4327 (V)
    (631) 752-0689 (FAX)
    Email: sales@hearmore.com
    Website: Hear More

    Phone-TTY, Inc.
    Anna M. Terrazzino, President
    28 Woodcrest Road
    Boonton, NJ 07005
    1-866-757-1555 (VP)
    (973) 402-1923 (TTY)
    Email: phonetty@aol.com

    Weitbrecht Communications, Inc. (WCI)
    1500 Olympic Blvd.
    Santa Monica, CA 90404
    1-800-233-9130 (V/TTY)
    (310) 656-4924 (V/TTY)
    (310) 450-9918 (FAX)
    Email: sales@weitbrecht.com
    Website: Weitbrecht Communications



    Back to top

    Resource Guide: CAPTIONING, CART SERVICES & C-PRINT

    Last Updated; September 23, 2021

    CLOSED CAPTIONING

    **For more information on captioning and captioning service vendors, see the website for Captioned Media Program

    Automatic Sync Technologies
    877-278-7962
    Email: info@automaticsync.com
    Email: art.morgan@mail.automaticsync.com

    Website: Automatic Sync Technologies

    Automatic Sync Technologies provides a web-based captioning service that allows users to submit media content via the web and get caption results for web media (Windows Media, QuickTime, Flash, YouTube, and Real), podcasts, DVDs, or broadcast media. Captioning with AST is cheaper, faster and easier than traditional captioning.

    Bridge Multimedia
    333 Seventh Avenue
    10th Floor
    New York, NY 10001
    (212) 213-3740 (V)
    Email: mkaplowitz@bridgemultimedia.com

    For more than 20 years, Bridge has been a high capacity provider of captions in English, Spanish, French Canadian, Brazilian Portuguese, Mandarin, Simplified Chinese, Japanese, and Korean. Other accessibility services include: audio description, ASL, and PDF document remediation.

    Closed Caption Maker
    Walter Gallant
    1955 Kensington Street
    Harrisburg, PA 17104
    1-717-695-7981 (V)
    Email: wgallant@ccmaker.com
    Website: Closed Caption Maker

    "Closed-Captioning of video at affordable prices, with a 100 percent satisfaction guaranteed or your money back." We now caption "streaming video" over the Internet. Prices are posted on our website.

    Custom Captions
    Alice Durrant
    458 South 2470 West
    Provo, UT 84601
    (801) 370-9878 (V)

    National Association of the Deaf approved provider of post-production closed-captioning and subtitles. Exceptional captioning, quality at low rates. Quick turn around times. Complete satisfaction guaranteed.

    Karasch & Associates
    1646 West Chester Pike, Suite 4
    West Chester, PA 19382
    1-800-621-5689 (V)
    (619) 696-2008 (FAX)
    Email: cart@karasch.com
    Website: www.karasch.com
    Audrey Greco, Vice President Business Development

    We provide real-time live captioning for individuals, large events, broadcast (television or web), and off-line captioning for any pre-existing video. We provide real-time captioning in English, Spanish, and French, and off-line captioning in a variety of foreign languages, including Mandarin, Japanese, Swahili, Vietnamese, Bosnian, Sorani, and Kirundi.

    Subsandcaps.com
    P.O. Box 835215
    Richardson, TX 75083
    214-801-7606 (V)
    Email: michael@subsandcaps.com

    Subsandcaps is a site where people may search for closed captioning providers with various criteria in mind (e.g. location, price, and reviews), gets quotes from these providers immediately, and reserve their project. It's all completely free for users.

    Video Caption Corporation
    88 Hunns Lake Road
    Stanfordville, New York 12581
    800-705-1203 (V)
    800-705-1207 (FAX)
    Email: ccarlson@vicaps.com

    At Video Caption Corporation, we provide high quality English and Spanish off-line closed captioning, and multi-language subtitling services for videos and DVDs. We close caption and subtitle videos in standard and high definition formats, as well as for the Internet.

    Video Production Services
    Carol Lane
    North Monmouth, ME 04265
    933-3896 (V)
    1-800-848-8550 (V)
    Email: info@videops.com
    Website: Video Production Services

    Maine-based, award-winning production and post-production company offering personal attention for your post-production closed-captioning and subtitling needs. Reasonable rates and local pick-up/drop-off service available.

    CART Captioning-COMMUNICATION ACCESS REALTIME TRANSLATION

    CART captioning is a word-for-word, speech-to-text translation service, using closed-captioning technology, for people who need visual communication access. Unlike computerized note-taking or abbreviation systems, which summarize information for consumers, CART captioning provides a complete translation of all spoken words, which allows consumers to decide for themselves what information is important to them. CART captioning consumers include people with hearing loss, individuals with cognitive or motor challenges, people who wish to improve reading/language skills and those with other communication barriers. A CART captionist uses a steno machine, real-time software and laptop computer to render instant speech-to-text translation on a computer monitor or other display to benefit an individual consumer or a larger group in any number of settings: classrooms; business, government and educational functions; courtrooms, hospitals, religious, civic, cultural, recreation or entertainment events; telephone conferences or on-line webinars. Text files are available. Services may be performed on-site or from a remote location via the Internet.

    Caption Logic
    Shari Majeski, CCP, CBC
    952-388-1546 (V)
    207-650-9316 (Text)
    Email: majeski.shari@gmail.com
    Website: Caption Logic

    Nationally certified provider of CART and captioning services. Speech-to-text solutions for webinars, conferences, distance education, public events, broadcast, videos. Display options for a single individual or for groups. Captions can interface over the Internet with various platforms, including Blackboard, Adobe Connect, Daktronics.

    HIS Sign, LLC
    1-877-886-8879 (Toll Free)
    Email: requestinterpreter@hissign.com
    Website: HIS Sign, LLC

    HIS Sign is an interpreting agency providing a wide array of communication services to every type of organization. Currently provide onsite and remote ASL interpreting (including CUED speech), as well as CART and TypeWell services. In addition to these services, we also offer Transcription and Captioning services and customized solutions.

    Karasch & Associates
    1646 West Chester Pike, Suite 4
    West Chester, PA 19382
    1-800-621-5689 (V)
    (619) 696-2008 (FAX)
    Email: connect@karasch.com
    Website: www.karasch.com
    Contact: Joe Alberici, Client Relationship Manager
    Email: jalberici@karasch.com

    We provide CART (Communication Access Realtime Translation)services that can be utilized for both groups and individuals. This service allows the client to view and read the captions of what is being said, in real-time. This service is also available on-site (in person) or remotely in a variety of technical A/V formats (e.g., large screen, webinars, online meeting centers, classrooms, etc.) The versatility of our services has proven to be a beneficial tool for those who are deaf or hard of hearing.

    Maine CART & Captioning Service
    Marsha Dulac-Swain
    207-242-9378 (V & Text)
    Email: swain.marsha@gmail.com
    Website: Maine CART & Captioning Service
    Maine CART Facebook

    Jennifer M. Rodrigues
    P.O. Box 20278
    Castro Valley, CA 94546
    (510) 888-9825 (V)
    Email: Jenniferrod@compuserve.com

    Dayette J. Zampolin, RMR, CRR, CCP
    697 Jug Tavern Road
    Downsville, NY 13755
    (607) 363-7808 (V)
    Email: snomoette@citlink.net
    Website: Captionears

    Remote CART captionist. Classroom, medical appointments, conferences. Instantaneous translation to your location via Internet. Roughly-edited transcript provided ASAP after session to client's email address. Free demonstrations. Remote CART may be utilized for Distance Education as well. Live translation can be viewed and saved by the client, and the translation can be synched to the recorded audio/video before posting to the Internet.



    Back to top

    Resource Guide: CHILDREN'S HEARING AIDS & AUDITORY TRAINERS

    Last Updated; June 22, 2021

    Dorothy Ames Trust Fund

    Key Private Bank
    P.O. Box 22042
    Albany, NY 12201-2042
    Attn: Christine Moughton, Assistant Vice President
    1-866-238-8650 (V Toll-free)
    (518) 257-8765 (FAX)

    Through grants, the fund assists deaf children in New England to purchase hearing aids and hire auditory trainers and to teach them to use their voices as distinguished from sign language. To apply, provide a copy of an audiologist report, a statement of need from parents, an estimate of cost for equipment or services requested, and a copy of the parents most recent, signed tax return.

    Howard & Espa Michaud Charitable Trust

    30 Skyway Drive
    Unit 100
    Caribou, ME 04736

    Contact Person: Judy DeMerchant
    493-4135 (V)
    1-800-432-7366(V)
    TTY Users Call Maine Relay 711
    493-4168 (FAX)
    Email: judy.demerchant@maine.gov

    This trust is designed to assist "children from the Aroostook County area, with special emphasis on children from the greater Presque Isle area, who are in need of special treatment related to audio disorders or deficiencies." Funds may be used exclusively for the care, treatment and/or furnishing of devices for children with hearing impairments or disorders. All other funding sources must be accessed first.

    Insurance Companies are required to provide hearing aid coverage for children up to the age of 18 years (there are a few exceptions).

    Contact your insurance company for details. To view the law go to www.mainelegislature.org/legis/statutes/24-A/title24-Asec2762.html

    MaineCare

    11 State House Station
    Augusta, ME 04333-011
    1-800-977-6740 (V)
    TTY Users Call Maine Relay 711

    MaineCare provides limited coverage on hearing aids for children 21 years of age and under. Contact MaineCare for more details.

    Miracle-Ear Children's Foundation

    P.O. Box 59261
    Minneapolis, MN 55459-0261
    1-800-234-5422 (V)

    The Miracle-Ear Children's Foundation works in cooperation with local Miracle-Ear Centers nationwide to provide free hearing aids, services and support materials to children age 16 and under whose families do not qualify for public assistance, yet cannot cover the expense of hearing aids. The yearly gross wages required for assistance is under $50,000, and the child must live in the United States. The Miracle-Ear Children's Foundation, a national nonprofit organization headquartered in Plymouth, Minnesota, receives funding from Miracle-Ear, Inc. and through individual donations.

    Also see the HEARING AID ASSISTANCE chapter.



    Back to top

    Resource Guide: CHILDRENS SERVICES

    Last Updated; September 27, 2021

    Cambridge Hospital

    Deaf Services
    1439 Cambridge Street
    Cambridge, MA 02139
    Sanjay Gulati, MD, Child & Adolescent Psychiatrist
    Lauren Imperatore, PhD, Team Leader
    (617)-665-3458 (V)
    (617)-665-1055 (TTY)
    (617)-665-1973 (FAX)

    Provides evaluations, individual, family and marital therapy for deaf and hard-of-hearing individuals and their families. The Child, Adolescent, and Adult Inpatient Psychiatric Units at Cambridge Health Alliance also have extensive experience in treating deaf and hard-of-hearing individuals. American Sign Language and certified deaf interpreting is readily available.

    Child Development Services (CDS)

    146 State House Station
    Burton Cross State Office Building, 5th Floor
    Augusta, Maine 04333-0146
    624-6660 (V)
    TTY Users Call Maine Relay 711
    624-6661 (FAX)

    Child Development Services (CDS) is the statewide system responsible for providing services to children ages birth to five (not yet in school) who have disabilities under the Individuals with Disabilities Education Act (IDEA). This program is funded through the federal IDEA. CDS operates nine regional offices throughout the state to arrange and deliver early intervention, special education and other related services to children and their families. CDS will find a consultant who will work with the family to provide services and support to the child and family until the child enters school.

    Child Protective Intake-Department of Health and Human Services

    11 State House Station
    Augusta, ME 04333-0011
    1-800-452-1999 or 626-8620 (V)
    TTY Users Call Maine Relay 711
    287-5065 (FAX)

    24-hour hotlines to report child abuse and neglect statewide.

    Childrens Hospital Boston at Waltham

    Deaf and Hard of Hearing Program (DHHP)
    9 Hope Avenue
    Waltham, ME 02453
    (781) 216-2210 (TTY)
    (781) 216-2215 (V)
    (781) 216-2252 (FAX)

    The Deaf and Hard-of-Hearing Program is an interdisciplinary clinical and research group within the Department of Otolaryngology and Communication Disorders at the Childrens Hospital. The clinical team includes specialists in psychology, audiology, education, medicine, speech and language, psychiatry and communications. DHHP provides comprehensive evaluation and consultative services to deaf and hard of hearing children, their physicians, families and schools. Staff work with children and families from diverse locations and backgrounds covering the full pediatric age spectrum, from infants to teens. DHHP serves as a center for coordination of evaluations, referrals, research, guidance and information for families and agencies.

    Echo Dixon, LCSW

    19 Lucille Street
    Westbrook, ME 04092
    (207) 332-0023 (V)
    (207) 494-5520 (VP)

    Email: echodixonlcsw@gmail.com
    Psychology Today

    Individual and couples/group therapy in ASL. Training in Cognitive Behavior Therapy and Dialectical Behavior Therapy for mental health: ADHD, ADD, Anger Management, Autism, Bipolar Disorder, Adolescent, Depression, Divorce, Domestic Violence, Eating Disorders, Family Conflict, Grief, Institutional Abuse specific to Deaf, Intellectual Disability, Learning Disability, Obsessive-Compulsive Disorder, Oppositional Defiant Disorder, Parenting, Relationships, Self-Esteem, Trauma, GLBTQ, and Personality Disorders. See ages 10 - 110. Insurance, accept all.

    hear ME now!

    P.O. Box 896
    Portland, ME 04104
    Pam Dawson, Executive Director
    781-7199 (V)
    781-7201 (FAX)
    Email: info@hear-me-now.org
    Website: hear ME now!

    Our mission statement: hear ME now is Maine's Listening and Spoken Language Center for children and adults who are deaf or hard of hearing, their families and their communities.

    We are a member of OPTION International - a consortium of programs dedicated to advancing excellence in listening and spoken language education. Our area of expertise: We use an auditory approach to spoken language development. This means we use listening first supported by natural gestures, expressions and pictures during language based activities. Auditory oral education is based on the perspective that acquiring competence in spoken language, both receptively and expressively, is a realistic goal for children who are deaf or hard of hearing. Research shows the first five years of life are critical to the development of the auditory cortex, the part of the brain that receives and processes spoken language input. Infants and children with hearing loss require early, consistent use of amplification and early intervention to access, stimulate and grow the auditory cortex. This requires targeted and meaningful listening and spoken language practice with professionals trained in integrating auditory skills development.

    Who we are: Our staff includes a certified early childhood special educator, certified speech/language pathologists, certified Listening and Spoken Language Specialists (LSLS), and certified Teachers of the Deaf who specialize in helping children who are deaf and hard of hearing learn to listen and speak. All of our direct support staff hold a certification in Listening and Spoken Language (LSLS) or are completing an extensive LSLS preparatory program.

    Maine Behavioral Healthcare (formerly Community Counseling Center)

    165 Lancaster Street
    Portland, ME 04101
    207-874-1043 (TTY)
    207-874-1030 (V)
    874-1044 (FAX)
    Email: info@mainebehavioralhealthcare.org
    Website: Maine Behavioral Healthcare

    Maria "Mars" Hammond-Case Manager
    Greg Scheuer-Case Manager
    Miranda Nichols, LCPC-cc-Deaf Services Clinician (Statewide)
    Christine Renaud, LCSW-Clinician-MBH Biddeford office

    For over a decade, Community Counseling Center (now Maine Behavioral Healthcare) has been pleased to offer high-quality mental health and family services to deaf, hard-of-hearing, deaf-blind, and late-deafened children and adults throughout Maine. This highly specialized program offers individual, couples, family and group counseling, and case management services, provided by licensed therapists who are fluent in American Sign Language and English. Our staff is aware of the unique needs and diversity of the deaf and hard-of-hearing communities. We also offer services to hearing children, siblings, parents, and family members of deaf individuals.

    Our counseling services can help individuals and families with:
    Depression and anxiety.
    Acute and chronic mental illness.
    Relationship, couple, and family problems.
    Parenting challenges.
    Behavioral and emotional problems in children.
    Abusive or destructive relationships.
    Sexual and/or physical abuse.
    Separation and/or divorce.
    Loss of loved ones.
    Family crises.

    Case Management is a MaineCare-funded service that is designed to support children and adults in identifying and accessing resources and services in their community.

    Our case managers can:
    Connect children, adults, elders and their families to natural supports and community resources.
    Coordinate services and streamline communications between multiple providers.
    Facilitate referrals for needed resources.
    Work with individuals to create effective service plans.

    Deaf culture-friendly counseling and case management services are available in our Portland office, located in the heart of the Bayside neighborhood. MaineCare, Medicare and most commercial insurance is accepted; self-pay and sliding-fee-scale options are also available.

    Kristine Gile, LCPC, MHRT/C, NCC, Clinical Supervisor
    207-619-5747 (VP)
    Email: kgile@mainebehavioralhealthcare.org

    Maine Educational Center for the Deaf and Hard of Hearing/Governor Baxter School for the Deaf (MECDHH/GBSD)

    Karen Hopkins, Executive Director
    1 Mackworth Island
    Falmouth, ME 04105
    207-420-7771 (V)
    Email: karen.hopkins@mecdhh.org

    Suzy Sargent, Administrative Assistant
    207-781-6284 (V)
    207-781-6319 (FAX)
    Email: suzy.sargent@mecdhh.org

    For information regarding K-12 academic programs at MECDHH/GBSD please contact:
    Rebecca Falbo, Director of Mainstream & Deaf Education
    1 Mackworth Island
    Falmouth, ME 04105
    207-781-6224 (V)
    Email: rebecca.falbo@mecdhh.org

    For information regarding the Mackworth Island Preschool at MECDHH/GBSD please contact:
    Karen Hopkins, Director of Statewide Education & Family Services
    1 Mackworth Island
    Falmouth, ME 04105
    207-781-6335 (V)
    207-449-1476 (VP)
    Email: karen.hopkins@mecdhh.org

    Mary Jo York, Administrative Assistant
    207-781-6215 (V)
    207-781-6246 (FAX)
    Email: maryjo.york@mecdhh.org
    Website: Maine Educational Center for Deaf and Hard of Hearing

    The Maine Educational Center for the Deaf and Hard of Hearing and the Governor Baxter School for the Deaf (MECDHH/GBSD) provides comprehensive educational and support services to Maine's children who are Deaf or hard of hearing (D/HH) from birth through grade 12. The Mackworth Island Preschool is located in Falmouth, Maine. Kindergarten-12th grade students attend Portland Public Schools.

    MECDHH/GBSD educational programs offer specially designed instruction and access to the general education curriculum and state standards at all grade and achievement levels through direct and differentiated instruction in all of the classrooms and where appropriate, for the students enrolled in regular education classes with communication supports. In addition to the academic focus, the programs help develop self-advocacy and social skill development along with providing opportunities for direct communication with peers and professionals who are D/HH. Support services for all children and students are available with an educational audiologist, speech and language therapists, social worker, occupational therapy team, and transition specialist, who contribute to effective communication, language and transitional planning throughout the school years. The K-12 school programs also have access to many of the educational and social resources that are available through the collaboration with Portland Public Schools.

    Specialized programming for students who are D/HH and present with behavioral or cognitive challenges is available after a collaborative team review with parents, home district personnel, and the MECDHH/GBSD special education team in consultation with the psychological and communication consultants. Enrollment decisions are contingent upon a student's Individualized Education Program (IEP) team approval and the ability to meet all of the students challenges and educational needs.

    For information about K-12 enrollment, contact:
    Rebecca Falbo, Director of Mainstream & Deaf Education Programs
    1 Mackworth Island
    Falmouth, ME 04105
    207-781-6224 (V)
    Email: rebecca.falbo@mecdhh.org

    For questions and referrals about the Mackworth Island Preschool, contact:
    Karen Hopkins, Director of Statewide Education & Family Services
    1 Mackworth Island
    Falmouth, ME 04105
    781-6335 (V)
    207-449-1476 (VP)
    Email: karen.hopkins@mecdhh.org

    Early Childhood and Family Services Program (ECFS)
    The Early Childhood and Family Services (ECFS) Program provides services to families with children newborn to 5 years of age who are D/HH or have a suspected hearing loss. We provide information to families and professionals statewide, support the choices that families make to benefit their children, and assist them with identifying the resources that will help them meet the individual needs of their infant or young child. Services are provided at no cost to families. Home visits are offered to families to provide unbiased information about early childhood development, hearing loss, auditory skills development, amplification, communication and technology options, education and program resources, funding options, networking, and mentoring. MECDHH/GBSD has a MOU (Memorandum of Understanding) with Child Development Services. CDS and our providers are integrated into statewide early intervention teams. ECFS consultants are available for observations and consultations in daycare and preschool settings. We are also available for participation in Individualized Family Service Plan (IFSP) and Individualized Education Plan (IEP) team meetings. Our program collaborates with the child's IFSP team and provides opportunities for statewide networking for families, providers, and agencies. We have a diverse professional staff with the following backgrounds: teachers of the Deaf, parent/infant specialists, early-childhood educators, an educational/pediatric audiologists and special educators.

    Direct Service Opportunities
    Occasionally staff from MECDHH/GBSD are able to provide direct services to children and families as the need arises. The following services are available: special instruction, specially designed instruction, speech and language therapy, ASL family training, and Deaf mentor services.

    The Early Childhood Programs at MECDHH/GBSD are committed to the enhancement of the developmental needs of children from birth through age five. A central component of the program is the development of language and communication in young children, with full respect and support given to the array of language and communication features that families may choose for their child.

    Parent, Infant/Toddler Program
    The Parent, Infant/Toddler Program offers a variety of support and services to parents/caregivers and children who are D/HH or have suspected hearing loss, that includes teachers of the Deaf, speech language pathologists, audiologists, and parents. A multi-disciplinary approach is used to meet the individual needs of families and children. Services include play groups and regional outings.

    Play Groups
    In supporting a continuum of communication opportunities, our play groups include modeling strategies within play-based centers for listening, spoken language and ASL development. Parent, infant, and toddler play groups are held in 8-week sessions in the fall, winter, and spring, meeting one day each week. Outings are held on Saturdays between sessions to allow an opportunity for all family members to attend. Both are great venues for families to connect and children to play and interact with other children who are D/HH.

    ASL/Spoken English story time gives families and children access regardless of their primary receptive language. Audiologists, speech language pathologists, teachers of the deaf and deaf mentors provide resources and are available for consultation throughout the morning. This play group is aimed at families of children who are D/HH who want to meet other families, gather information, and have a good time! Parents have the opportunity to connect and build relationships. Feel free to bring a bag lunch. Story times are held at libraries throughout the state.

    Mackworth Island Preschool
    The MECDHH/GBSD Early Childhood Bilingual, Bimodal Program offers language-rich early childhood education for children who are D/HH or typically hearing, from birth to age five, in ASL and spoken English as our languages of instruction. Early learning is fostered through a curriculum that is rich in exploration and aligned with the Maine Early Learning Development Standards and The Common Core Standards. Children with a range of language and communication styles are guided to play, interact, and explore their environment to cultivate social-emotional growth, cognitive development, motor skill development, literacy skill development, communication proficiency, and creativity. Each child's natural curiosity and individual pace steers their learning process in each area of development. Mackworth Island, with its access to the natural world, and our classrooms, serve as a palette for childrens learning, directed by the child and nurtured by staff to ensure growth in all areas indicated in state and national education guidelines.

    Our program is a bilingual, bimodal setting offering children open exploration, access, and experience in ASL and spoken English. The preschool program has two connected classroom environments. In one room, spoken English is used in all daily interactions, communication, and instruction. In the second room, ASL is used in all daily interactions, communication, and instruction. The Early Childhood Mackworth Island Preschool team works collaboratively with the child's family to language plan for each child to offer an individual program that meets the communication needs and goals of each child. Children are encouraged to explore all learning centers in both rooms to aid in development of auditory/listening skills, spoken language, and receptive and expressive ASL skills as guided by the family's goals for their child. In this environment both ASL and spoken English are used at separate times. Precursors to language and communication development, as well as early auditory skill development, are supported throughout the day.

    All classroom environments have been acoustically modified to minimize background noise and reverberation. Hearing assistance technology compatible with individual children's personal hearing aids and cochlear implants are used throughout the school day.

    Support Services
    Student support services at Mackworth Island Preschool include: speech and language therapy by certified speech pathologists, audiology services, occupational therapy, physical therapy, and consultation by psychologists and social workers.

    Parental Involvement
    Parental involvement is the cornerstone of our preschool program. We encourage parent participation and communication on a regular basis.

    For questions and referrals to the Mackworth Island Preschool, contact:
    Karen Hopkins, Director of Statewide Education & Family Services
    1 Mackworth Island
    Falmouth, ME 04105
    781-6335 (V)
    207-449-1476 (VP)
    Email: karen.hopkins@mecdhh.org

    Public School Outreach Program (PSO)
    In all PSO programs each child's preferred mode of communication is accommodated and respected. Interpreters, Cued Language transliterators, and hearing assistive technologies are an integral part of all our programs. The Public School Outreach Program assists service providers in offering a beneficial and positive educational experience for students with a hearing loss within their local school district. We offer free statewide consultative services to schools that serve students who are D/HH regardless of the degree or nature of their hearing loss or communication systems they use. Our goal is to become a valued member of the school team and assist public school personnel and parents with implementing an appropriate and positive educational experience for any student with a hearing loss in kindergarten through grade 12.

    Services provided include:

    1. On-site classroom observations. Involvement with the Individual Education Plan (IEP) Team. Assistance with proper use and care of all hearing assistive technology, HATs. (i.e., hearing aids, cochlear implants, FM system).

    2. Expanded Consultation/Itinerant Teacher Services
    Programs are developed with the district to address the individual needs of the student and the professionals working with them. A range of services are offered including in-depth consultation services, literacy program development, language program development, support with use of all forms of technology, support writing IEPs, modeling strategies and techniques, recommendations for materials and programs, input regarding assessments, networking, etc.

    3. Kids Like ME (KLM) Programs
    Children who are D/HH benefit from peer support in order to share and comprehend and share how being D/HH impacts their daily lives. Learning that there are others who have similar life experiences and frustrations helps children accept and understand what it means to be deaf or hard of hearing and maintain a positive self-image.

    Kids like ME creates an environment that will encourage students who are D/HH to feel a sense of community and a sense of belonging which can lead to positive social/emotional development.

    Kids Like ME assists the development of life-long self-advocacy skills that student can continue to use throughout their school years and in their future out in the world and in the workplace. Providing student mentors and adult role models who are D/HH is an integral part of this program that promotes positive self-esteem and a "can do" attitude.

    Kindergarten, elementary, middle school and high school KLM programs MECDHH/GBSD provides KLM programming in their local school districts statewide. Students meet three to four weeks or on a monthly basis during or after school. KLM skills are taught and practiced using activities designed to match age group interest levels.

    Activities include experiential learning activities such as games, role playing, art projects, problem solving, small group discussions and hearing assistive technology demonstrations which are designed to build assertive listening skills, communication skills, self-advocacy skills, leadership skills, self-esteem, personal awareness and a strong positive identity as an individual who is D/HH.

    6th-12th grade KLM overnight programs
    Students gather three times a year - in the fall, winter, and spring, to participate in experiential modes of learning and adventure-based activities. Maine students who are D/HH come together for a total of 24 hours of fun. KLM provides a stimulating context for building friendships and self-advocacy skills, expressing thoughts and feelings, and sharing cooperative learning experiences. Activities may include bicycling, canoeing, kayaking, hiking, camping, African drumming, dog sledding, and other activities in the great outdoors.

    4. In-service training/resources
    On-site trainings, that focus on individual student needs, can be provided upon request. Please see our website for upcoming and archived webinars.
    Website: www.mecdhh.org/resources/webinars/
    Facebook: www.facebook.com/MECDHH.PSO

    For questions and referrals to the Public School Outreach Program, contact:
    Kevin Bohlin, Public School Outreach Coordinator
    1 Mackworth Island
    Falmouth, ME 04105
    207-250-0998 (VP)
    207-632-0999 (TXT)
    Email: kevin.bohlin@mecdhh.org

    MaineGeneral Medical Center

    Edmund N. Ervin Pediatric Center
    Shawn Kalback, Ph.D.
    Psychologist
    6 East Chestnut Street
    Augusta, ME 04330
    207-623-6500 (V)
    207-621-5504 (FAX)
    Email: Shawn.Kalback@mainegeneral.org
    Website: Edmund N. Ervin Pediatric Center

    Dr. Kalback is a psychologist who has a specialization in providing psychological evaluations to children and adolescents who are deaf and hard of hearing as well as children with a range of developmental needs. American Sign Language and certified deaf interpretation is available.

    The Edmund N. Ervin Pediatric Center also provides early developmental services (Occupational, Physical, and Speech/ Language Therapy), behavioral health services (Social Work/ Psychology), and medical consultation (Developmental Pediatrics/ Child Psychiatry) for children and families in the greater Kennebec Valley region. Providers have experience in working with children and families members whom have hearing loss and access American Sign Language and certified deaf interpretation services as appropriate.

    Maine Hands & Voices

    P.O. Box 406
    Brewer, ME 04412
    Email: mainehandv@gmail.com
    President and Coordinator: Amber Woodcock
    Email: mainegbys@gmail.com
    Facebook: http://www.facebook.com/mainehandsandvoices
    Website: handsandvoices

    Maine Hands & Voices is the Maine state chapter of national non-profit Hands & Voices. Our organization is dedicated to supporting Maine families with children who are deaf or hard of hearing without a bias around communication modes or methodology. We're a parent-driven organization that collaborates with professionals who serve our children to provide families with the resources, networks and information they need to feel supported in raising a child with hearing loss, including connecting families to one another for irreplaceable parent-to-parent support and working to improve communication access and educational outcomes for their children. Our outreach activities, parent/professional collaboration and advocacy efforts are focused on enabling deaf and hard-of-hearing children to reach their highest potential. What works for your child is what makes the choice right! Visit Maine Hands & Voices on Facebook.

    Maine Newborn Hearing Program (MNHP)

    11 State House Station
    Augusta, ME 04333
    For information please contact Anne Banger, Newborn Hearing Coordinator
    (207) 287-8427 (V)
    TTY: Maine relay 711
    (207) 287-4743 (FAX)
    Email: Anne.Banger@Maine.gov
    Website: Maine Newborn Hearing Program

    The Maine Newborn Hearing Program was established by law in 2000. The program was set up to provide information to families about hearing screening, evaluation and services. Birth facilities are required to tell new families about the importance of newborn hearing screening. If the birth facilities does not offer the screening test, it must help you arrange to have the test done somewhere else.

    Colleen M. Owens, LCPC

    Penobscot Community Health Care
    207-404-8000 Ext. 2611 (V)

    Colleen is a graduate of Gallaudet University's Masters in Mental Health Counseling. She has worked with the Deaf, hard-of-hearing, deaf-blind and late-deafened Maine communities since 2006. She provides individual therapy to children, adolescents and adults. She is experienced in working with survivors who experienced physical and sexual abuse. She is also experienced in working with adults and adolescents with intellectual disabilities.



    Back to top

    Resource Guide: CHURCHES

    Last Updated; June 23, 2021

    Calvary Baptist Church

    185 Atlantic Hwy. (Rte. 1)
    Warren, ME 04864
    273-2061 (V)
    Email: cbcwarren@juno.com
    Sunday services interpreted at 10:45 a.m. and 6 p.m. Wednesday services interpreted at 7 p.m.

    Grace Baptist Church

    476 Summit Street
    Portland, ME 04103
    878-6823 (V/TTY)
    797-5509 (V)
    Services interpreted. Transportation available.

    Graceway Christian Fellowship

    347 Maine Avenue
    Farmingdale, ME 04344
    Pastor Ann Callahan
    207-203-0080 (cell)
    Website: www.lovemychurch.net
    Sunday Service at 10 a.m. Sign language interpreters are provided.

    Holy Martyrs Church/Parish of the Holy Eucharist

    266 Foreside Road
    Falmouth, ME 04105
    781-4573 (V)
    Website: Holy Martyrs Church/Parish of the Holy Eucharist
    Interpreted mass, 4 p.m. on the third Saturday of the month. International Catholic Deaf Association, Chapter 89, meets before and after the mass.

    Sign Language Congregation of Jehovahs Witnesses

    22 Water Street
    Brunswick, Maine 04011
    207-208-8184 (VP)
    Website: Sign Language Congregation of Jehovahs Witnesses
    Sign Language Meetings: Wednesdays, 7 p.m. and Saturdays, 10:30 a.m. All are invited to these meetings in Sign Language. There is no charge for those who want to attend. These meetings include Bible lectures and discussion. Also available are many publications in American Sign Language or forty other Sign Languages on DVD.

    St. Joseph Catholic Church

    178 Elm Street
    Biddeford, ME 04005
    Contact: Dave Guthro, Communications Director
    Roman Catholic Diocese of Portland
    207-321-7810
    Interpreted mass, 11 AM, every Sunday.

    St. Mary of the Assumption Catholic Church

    41 Western Avenue
    Augusta, ME 04330
    Contact: Dave Guthro, Communications Director
    Roman Catholic Diocese of Portland
    207-321-7810
    Interpreted mass, 9:30 AM, on the first and second Sunday of each month.

    Victory Baptist Church

    Rt. 202
    Winthrop, ME 04364
    377-2161 (V/FAX)
    Interpreting available for services and Sunday school classes (adults and children).



    Back to top

    Resource Guide: COUNSELING

    Last Updated; September 27, 2021

    Attention former students of the Maine School for the Deaf or Governor Baxter School for the Deaf (GBSD):

    Do you.....
    ...have trouble sleeping?
    ...have bad dreams?
    ...still think of bad experiences from past?
    ...pass along the hurt to your children, wife, girlfriend, boyfriend or husband?
    ...find it hard to keep intimate (close) relationships?

    You Can Feel Better. You are not alone.

    Counseling is available at no cost to you. Signing mental health counselors listed in this section are trained to help deaf people who were abused. If you prefer, non-signing counselors with a qualified interpreter can be arranged at no cost to you. Insurance or MaineCare will be billed first (if you attended the Maine School for the Deaf or GBSD, no money will be charged to you for co-pay or deductible).

    For more information, please contact:

    Department of Labor-Division for the Deaf, Hard of Hearing & Late Deafened

    207-470-7668 (VP)
    623-7958 (V)
    623-7998 (TTY)
    Email: Terry.L.Morrell@maine.gov

    Disability Rights Maine-Deaf Services

    797-7656 (V/TTY)
    1-800-639-3884 (V/TTY)
    207-766-7111 (Front Desk VP)
    207-766-7113 (Public VP)
    797-9791 (FAX)
    Email: deafservices@drme.org

    Maine Deaf Counseling

    Health Affiliates Maine
    Tony Brucato, LCPC-C
    Office (VP/VRS): 207-558-4404
    Text: 207-613-6897
    Email: brucato@deafcounselingmaine.org

    Office Location:
    Motivational Services, Inc.
    71 Hospital Street
    Augusta, Maine 04332

    Deaf, male clinician provides culturally sensitive therapy to Deaf, Hard of Hearing and Children of Deaf Adults. Individual, family and group counseling.

    Areas of counseling services:

    Bridgemark Addiction Recovery Services

    2020 Elmwood Avenue
    Warwick, RI 02888
    401-781-2700 (V)
    401-781-2790 (FAX)
    1-866-730-9573 (VP)

    Bridgemark Addiction Recovery Services is a nonprofit addiction treatment facility that provides a safe and stable environment for our clients to learn and maintain a sober, drug and alcohol-free lifestyle with a sense of responsibility and freedom from judgment. We provide a warm, inviting and secure environment and more than 30 years of experience treating the disease of addiction.

    Children's Hospital Boston at Waltham

    Deaf and Hard of Hearing Program (DHHP)
    See CHILDRENS SERVICES chapter.

    Community Health and Counseling Services

    P.O. Box 425
    Bangor, ME 04402
    Michelle Humphrey
    947-0366, Ext. 442 (V)
    262-2172 (FAX)
    Email: mhumphrey@chcs-me.org

    Provides mental health case management services to Deaf and hard-of-hearing people and their family members.

    Deaf Counseling Center

    240-380-2548(VP) 301-493-6044 (FAX) Email: Info@deafcounseling.com
    Website: Deaf Counseling Center

    Areas of counseling services: