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The Bureau of Unemployment Compensation
On March 28, Congress enacted and the President signed new unemployment programs to provide relief to people affected by COVID-19. These new programs are complex, and we are working to implement them as quickly as possible. Those who have exhausted all available benefits already or are self-employed should wait to file a claim for benefits. Since these programs have not been implemented yet, filing at this point will only result in a denial. We will continue to provide information as it becomes available. Once implemented, benefits will be paid retroactively. If you have already enrolled in the current program, you should continue filing your weekly certifications.
COVID-19 has affected workers and businesses across the State. Many people are asking questions about and seeking unemployment assistance. Therefore, it may take five days or longer for a response to messages. We will get back to you. Please refrain from submitting the same question multiple times – it will take longer for everyone to get an answer.
If you are asking if you should file a claim or might qualify for benefits, please file a claim application so we can determine your eligibility.
Submit your question electronically by selecting from one of the options below, or by using the appropriate phone number or address located on this page.
Online Inquiry: Submit your issue directly to our system. Select the 'Unemployment' radio button and complete the form. Available 24/7.
Telephone: 1-800-593-7660 (toll-free) TTY Maine Relay: 711 Customer Service Available Mon-Fri, 8:00 a.m. to 12:15 p.m.
CareerCenter staff may also be able to assist with general unemployment questions. Please visit ww.mainecareercenter.gov for contact information.