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Fraud scam involves bad actors using phished login information

ATTENTION: We have been made aware that bad actors are logging in to unemployment accounts across the country and have then been able to change payment accounts. To help ensure this doesn't happen to you, before filing your weekly certification, go to Benefits Maintenance > Payment Options to verify your current payment information and update as needed.

Also, please click on the link in Benefits Maintenance to verify your email address. After verifying your email, we recommend you change your password to one that you are not using in any other online system.

The following e-mail was sent to all unemployment claimants 10/19/20

Hello, We are sending this email to inform you of a recent national fraud scam which involves bad actors logging in to unemployment accounts and then changing payment accounts. Our press release can be found here. You can also find the information on the Maine Department of Labor's website homepage. What do I need to do?

  • Verify your payment information. Before filing your next weekly certification, go to Benefits Maintenance > Payment Options to verify your current payment information and update as needed. If unemployment benefit payments for prior weeks filed appear to have been redirected to an account that is not your account, please contact us so we can take appropriate action.
  • Change your password if you use it for more than just your unemployment account. To do this, you first must click on the link in Benefits Maintenance to verify your email address. Information on how to verify your email address and create a new password can be found below*
  • Don't click on unsolicited password reset emails. If you receive an email about a password reset that you did not request, this may be a phishing attempt by bad actors, and should be deleted. We do recommend you navigate to the main ReEmployME login page to change your Password through the Reset Password function as a precautionary security measure and follow the instructions in the email we will send you. Information on phishing can be found at the Federal Trade Commission website: FTC article How to Recognize and Avoid Phishing Scams. This link is also available in the press release on the MDOL website homepage.

If you have any questions or think you have been impacted by this scam please contact us at 800-593-7660, Monday through Friday between the hours of 8AM and 3PM, or electronically by completing an online form at: Maine Department of Labor Contact Page

*How to verify your email address in order to reset your own password In order to be able to reset your own password, you will need to verify the email address associated with your ReEmployME account. This requires more than just making sure the email address is correct. Verifying your email will also allow you to receive notifications via email when new information is added to your account, such as forms and decisions. It is extremely important to verify your email address in ReEmployME so you receive timely notifications of correspondence and other important information about your unemployment claim. If you do not verify your email address, you will not be able to receive a temporary password via email, should you accidentally lock yourself out of your account or need to update your password.
To verify your email address:

  1. Log in to your ReEmployME account.
  2. Navigate to Benefits Maintenance > Update Claimant Profile > Verify E-mail.
  3. On the next screen either enter the Verification Code you received to verify your email. If you did not receive a verification code, you can use the same screen to request the code again.
  4. Click submit.
To change your password:
  1. Go to the ReEmployME log in page
  2. Click on the Forgot Password link
  3. Use the temporary password sent to your email to log in to ReEmployME
  4. You will be prompted to enter your new password. Be sure to use one unique to your unemployment account.

Thank you,

The Maine Department of Labor

Bureau of Unemployment Compensation

We want your input! Unemployment Claimant Experience Study

We recognize that some have found the process of applying for unemployment benefits to be challenging. The Maine Department of Labor is working to improve this experience for all Maine residents.

We are looking for people to share their experience and help us improve unemployment and/or CareerCenter services by participating in short studies where we present new design ideas.

You can participate in one or multiple sessions. Participation will have no impact on your unemployment benefits and you can stop at any time.

If you are interested in participating, please fill out the form below and we will reach out to you with more information.

Complete the Unemployment Claimant Experience Study

Unemployment Insurance

The Bureau of Unemployment Compensation contributes to economic stability by providing temporary employer-funded benefits to eligible individuals while they seek re-employment. We operate an accessible, integrity-driven program in a timely and accurate manner.