Resource Guide for the Deaf, Hard of Hearing and Late Deafened

PLEASE NOTE: The Division for the Deaf, Hard of Hearing & Late Deafened compiles this list of resources for the use of people in Maine. The list may not be complete, and the inclusion of a resource should not be seen as an endorsement. See the instructions at the bottom of this page for submitting additions or corrections to the list.

Index

Resource Guide: INTRODUCTION

Last Updated; December 12, 2023

This directory is designed to be used by anyone interested in services for people who are deaf, hard of hearing, late deafened or speech impaired. To make the best use of this resource directory, you should:

  • Read through the directory to become familiar with all the services.
  • Keep calling if you have trouble getting through to a phone number; then switch to using relay, sending a fax or email if you still can't get through.
  • Keep in mind exactly what you want to know or get from this service. Ask direct questions - write down the answers.
  • Ask if payment is required for the service. Many services listed are free for qualifying clients.
  • Be aware of your rights as a consumer. If you are unhappy with a service and have tried to correct the situation, it is your right to file a complaint or grievance, end this service relationship, and to look elsewhere for information and resources.
  • Make the most of these services and enjoy them. They were put here to serve you! Make sure they do.
  • Report any changes, omissions or errors in this Resource guide to the Division for the Deaf, Hard of Hearing & Late Deafened.

    To submit updated information, please contact:

    Nancy Winter at the Division for the Deaf, Hard of Hearing & Late Deafened:
    (207) 623-7958 (V)
    Maine Relay 711
    (207) 287-5292 (FAX)
    Email: Nancy.A.Winter@maine.gov



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    Resource Guide: AGENCIES

    Last Updated; March 1, 2024

    Alpha One

    1-800-640-7200 or 767-2189 (V/TTY)
    1-866-906-5375 or 767-5387 (TTY)
    799-8346 (FAX)

    South Portland office
    127 Main Street
    South Portland, ME 04106

    Bangor office
    11 Bangor Mall Blvd., Unit A
    Bangor, ME 04401

    Presque Isle office
    66 Spruce Street
    Presque Isle, ME 04769

    Website: Alpha One

    Alpha One is a community-based program directed and managed by people with disabilities to provide independent living opportunities. Alpha One promotes peer interaction, community resource utilization, and self-advocacy skills. It seeks to ensure equal opportunity and compliance with all disability-related laws through increased public awareness, professional consultation, and community advocacy.

    The Adaptive Equipment Loan Program (also known as mPower Loan Program), Adaptive Driver Education, and Information and Referral Service are of special interest to deaf citizens and agencies who serve deaf clients.

    The Adaptive Equipment Loan Program (also known as mPower Loan Program) lends funds for assistive equipment, such as hearing aids, to individuals in Maine who are able to repay the loan over time. Loans have flexible terms and can cover hearing aids, flashing alert systems and other equipment.

    Title 7, Part B Grant Program provides financial assistance to help consumers with disabilities address: health and disability management, self-care, mobility and home accessibility, communication, and learning difficulties. Funds are available to purchase services and adaptive equipment such as hand controls, lifts for vehicles, ramps, showers, hearing aids, flashing alarms and signals. Priority is given for people who are at risk of institutionalization.

    Area Agencies on Aging

    Aging & Disability Resource Centers

    These agencies provide services to older adults, adults with disabilities and their families, including information and assistance, education, advocacy, Medicare counseling, nutrition programs and caregiver education, respite, and support.

    Aroostook Agency on Aging
    260 Main Street, Suite B
    Presque Isle, ME 04769
    1-800-439-1789 or 764-3396 (V)
    Maine Relay 711 (TTY)
    764-6182 (FAX)
    Email: information@aroostookaging.org
    Website: www.aroostookaging.org

    Spectrum Generations
    One Weston Court, Suite 109
    Augusta, ME 04330
    1-800-464-8703 (TTY)
    1-800-639-1553 (V)
    622-7857 (FAX)
    Email: Spectrum@spectrumgenerations.org
    Website: www.spectrumgenerations.org

    Eastern Area Agency on Aging
    240 State Street
    Brewer, ME 04412
    1-800-432-7812 or 941-2865 (V)
    941-2869 (FAX)
    Email: info@eaaa.org
    Website: Eastern Area Agency on Aging

    Southern Maine Agency on Aging
    30 Barra Road
    Biddeford, ME 04005
    1-800-427-7411 or 396-6500 (V)
    TTY Users 711 Maine Relay
    517-6240 (FAX)
    Email: info@smaaa.org
    Website: www.smaaa.org

    SeniorsPlus
    8 Falcon Road
    Lewiston, ME 04243
    1-800-427-1241 or 795-4010 (V)
    795-4009 (FAX)
    Email: Info@SeniorsPlus.org
    Website: SeniorsPlus

    Disability Rights Maine-Deaf Services (DRM)

    1-800-639-3884 (V/TTY within Maine)
    207-797-7656 (V/TTY)
    207-766-7111 (Front Desk VP)
    207-797-9791 (FAX)
    Email: deafservices@drme.org

    Riley Albair, Program Director
    Email: ralbair@drme.org

    Michelle Ames, Program Director
    Email: mames@drme.org

    Website: Disability Rights Maine-Deaf Services

    Programs for individuals who are D/deaf, late-deafened or hard of hearing.

    DRM Civil Rights Program

    The DRM Civil Rights program provides advocacy for individuals to ensure communication access and equality for people who are D/deaf, hard of hearing, late deafened or deaf-blind. The program also offers scribe services, information and referral assistance, and training on rights and self-advocacy. The Civil Rights program also advocates on public policy and promotes systemic change on matters of importance to the community.

    Are you experiencing barriers to communication access at school, at work, at the doctor, or in other businesses and services? Have you been denied a request for ASL interpreters, CART, captions, or other communication options? Do you believe you have been discriminated against because you are Deaf or Hard of hearing? These are just some of the situations with which DRM may be able to assist.

    DRM does not provide assistance with criminal or family law cases.

    For more information, contact:
    Riley Albair, Program Director
    Email: ralbair@drme.org

    DRM Maine Relay Outreach Program

    The Maine Relay Outreach Program at Disability Rights Maine educates consumers about Maine Relay statewide.

    Maine Relay (MERS) is a free statewide service that connects voice telephone users with individuals who are deaf, hard of hearing, late-deafened or have a speech disability. The service allows consumers to use specialized equipment (such as captioned telephone, TTY, VCO or HCO) to communicate with standard voice telephone users through specially trained relay operators (RO). MERS includes 711, Relay Conference Captioning, IP Relay and Speech-to-Speech (STS) Relay. Maine Relay Service is available 24 hours a day, every day, 365 days a year. All calls are confidential. No records of any conversations are maintained.

    The Maine Relay Outreach Program visits support groups, senior organizations, rotary clubs, medical organizations, businesses, professional groups, veteran's organizations, and other agencies to share information and provide training on Maine Relay services, adaptive telephone equipment, and telecommunication access. Our staff can provide general information, one-on-one training and education for individuals interested in learning more about using Maine Relay. Virtual and in-person exhibits, presentations and demonstrations are provided at no cost. Learn more: Telecommunications Relay Service Council

    For more information contact:
    Riley Albair, Program Director
    Email: ralbair@drme.org

    DRM Peer Support Group & Visual Gestural Communication

    Peer Support Group (PSG) is a structured gathering for D/deaf, Hard-of-Hearing, or non-verbal (hearing) adults with intellectual disabilities who use signs and gestures to communicate, as well as their caregivers, and families. PSG gatherings are conducted in a combination of American Sign Language and visual-gestural communication. The focus of these gatherings is to offer language immersion and enhancement communication skills through structured activities, for consumers, supporters and family. Meetings are held monthly. A listing of upcoming events can be found here: View upcoming trainings here:
    www.maine.gov/dhhs/setu/oads-sponsored-training

    Visual Gestural Communication (VGC) is useful to many people who need an alternative technique for expressing and understanding the needs and wants of other people in their environment. VGC is not a language like English or American Sign Language. It is a communication mode that uses gestures, facial expressions, and body language to communicate with people who have limited formal language. VGC training sessions are held throughout the state and are open to all - case managers, direct support professionals, family members, friends or other individuals. Sponsored by Maine Department of Health and Human Services.

    For more information contact:
    Michelle Ames, Program Director
    Email: mames@drme.org

    Bridget Campbell, Advocate
    Email: Bcampbell@drme.org

    DRM Telecommunications Equipment Program (TEP)

    The Telecommunications Equipment Program (TEP) was established by state law to provide no- or low-cost adaptive phone equipment to any Maine resident who cannot use their home's conventional telephone due to a physical, sensory, or cognitive disability. The program was established to assist low-income residents, and most clients pay nothing for the phone equipment they receive. Through a simple application process, DRM's TEP staff determine which amplified, captioned, or voice-activated telephone and/or call signaler will best meet your needs.

    To apply, complete the TEP application form, available online at Disability Rights Maine-Deaf Services TEP Disability Rights Maine-Deaf Services or call to have us mail you one. Send completed application to DRM with: Verification of Disability (note from doctor, an audiogram, or diploma from deaf school) and Proof of Household income for all family members for prior 12 months (tax returns, pay stubs, social security award letters, or bank statements). DRM Program staff will assist you in selecting the best phone for your needs. Staff are also available to assist with installation and training. As of March 2020, we are providing virtual appointments- contact us for more information. If you find that the equipment does not meet your needs, DRM staff will assist you in selecting a different phone. Through the TEP Lending Program, clients may keep the equipment for as long as you need or want it, but you cannot give it to someone else, or take it out of the state of Maine. If your needs change or the equipment breaks down, DRM staff will work with you to resolve the issue by repairing or replacing your equipment.

    For those whose income may put them above the program limit for no-cost assistance, we offer a 'Cost-Share' option. Cost-Share allows individuals to pay a portion of the equipment cost, on a sliding scale, to purchase the equipment they need. As with no-cost equipment, we ship the equipment directly to you. However, the equipment is the client's property, just as if it had been purchased from any store. If repairs or replacement needs arise, program staff can refer Cost-Share clients to the appropriate repair center or warranty process. The cost of repair or replacement for Cost-Share equipment is the individuals responsibility.

    TEP applicants who are over age 65 have the option of receiving a single telecoil-equipped hearing aid instead of a phone. There are additional requirements for applicants seeking a hearing aid; in addition to proof of disability and proof of income, applicants must also submit proof of age and a recent audiogram with their application. Program staff are available to answer any questions about the application process or eligibility.

    For more information, contact:
    Lisa Penney, Advocate
    Email: lpenney@drme.org

    Family Violence Project

    P.O. Box 304
    Augusta, ME 04332-0304
    1-877-890-7788 or 623-3569 (V)
    621-6372(FAX)
    Email: helpline@familyviolenceproject.org
    Website: www.familyviolenceproject.org/

    Family Violence Project (FVP) is the domestic violence resource center serving Kennebec and Somerset counties for over 40 years. The center provides both proactive and responsive services. FVP has a 24/7 free helpline, emergency sheltering, transitional housing, court advocates, housing navigators, support groups, community and youth-based education, domestic violence intervention programs, and more. If you or a loved one is experiencing abuse, please reach out for support today.

    Outside of our area? Call the statewide helpline to be connected with local services at 1-866-834-HELP or utilize our line specifically for folks who are Deaf or Hard of Hearing at 1-800-437-1220.

    Maine Adaptive Sports & Recreation

    PO Box 853
    2 Main Street
    Bethel, ME 04217
    824-2440 (V)
    824-0453 (FAX)
    Email: info@maineadaptive.org
    Website: Maine Adaptive Sports & Recreation

    Maine Adaptive Sports & Recreation promotes year-round education and training for individuals with disabilities in order to develop skills, enhance independence, and provide enjoyment through active recreation. At Maine Adaptive, participants meet their sport & recreational goals regardless of ability to pay. Sports programs include options in the summer (paddle sports, cycling, tennis, climbing, and golf) and winter (alpine & Nordic skiing, snowboarding) and take place at various sites and resorts throughout Maine. All equipment and instruction is provided. Call or visit the website for more information or to register for programs.

    New England ADA Center

    A Project of the Institute for Human Centered Design [formerly Adaptive Environments]
    560 Harrison Ave., Suite 401
    Boston, MA 02118

    Taciana Ribeiro-Saab, Project Director
    1-800-949-4232 (V)
    (617) 482-8099 (FAX)
    Email: ADAInfo@NewEnglandADA.org
    Website: New England ADA Center

    Provides information, guidance and training to individuals, businesses, and organizations about the Americans with Disabilities Act (ADA). An educational resource, not an enforcement agency. Inquiries are confidential.

    New Ventures Maine (formerly Women, Work and Community)

    North Central/Down East Region
    1 University Drive
    UMA-Bangor Campus
    Bangor, ME 04401
    Contact: Tom Grogan, Workforce Specialist
    207-262-7843 (V)
    1-800-442-2092 (V)
    TTY users call Maine Relay 711
    262-7951 (FAX)
    Email: thomas.grogan@maine.edu

    Banjo Ogunlela, Microenterprise Specialist
    207-262-7842
    Pronouns: He, Him, His
    Website: New Ventures Maine

    New Ventures Maine mission: We help individuals recognize strengths, overcome barriers, find resources, develop a plan, take action towards their goals: start a business, find a career, return to school, build assets, be active in the community.



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    Resource Guide: ASSISTIVE TECHNOLOGY

    Last Updated; February 16, 2024

    ADA Technical Assistance Program, Department of Justice

    The ADA requires the Department of Justice to provide technical assistance to businesses, State and local governments, and individuals with rights or responsibilities under the law. The Department provides education and technical assistance through a variety of means to encourage voluntary compliance. Activities include providing direct technical assistance and guidance to the public through this ADA Website and the ADA Information Line, developing and disseminating technical assistance materials to the public, and undertaking outreach initiatives.

    ADA Information Line
    The Department of Justice operates a toll-free ADA Information Line to provide information and materials to the public about the requirements of the ADA. ADA Specialists, who assist callers in understanding how the ADA applies to their situation, are available on Monday, Tuesday, Wednesday, and Friday from 9:30 a.m. until 5:30 p.m. (Eastern Time) and on Thursday from 12:30 p.m. until 5:30 p.m. (Eastern Time). Calls are confidential. To get answers to technical questions, obtain general ADA information, order free ADA materials, or ask about filing a complaint, please call: 800-514-0301 (voice); 800-514-0383 (TTY).

    ADA Technical Assistance Materials
    Copies of the Department's ADA regulations, technical assistance publications, and some videos can be obtained on this website, by calling the ADA Information Line, or writing to the address listed below. Publications are available in standard print and alternate format. Some publications are available in non-English languages.

    U.S. Department of Justice
    Civil Rights Division
    950 Pennsylvania Avenue, N.W.
    Disability Rights Section - NYAV
    Washington, D.C. 20530
    Website: ADA Technical Assistance

    Spurwink ALLTECH

    295 Forest Ave.
    Portland, ME 04101
    207-232-6421
    Email: ALLTECHinfo@spurwink.org
    Website: Spurwink ALLTECH

    ALLTECH programs are supported with federal funds through Maine CITE, and include both a Loaner Program and a ReUse Program for assistive technology devices. We provide device demonstrations, short-term loans, consultations, technical assistance sale of used assistive technology and training, consultations in the areas of assistive technology, accessible instructional materials, specialized software, web accessibility and universal design in education.

    Maine CITE

    University of Maine Augusta
    Mailing: 46 University Drive
    Augusta, ME 04330
    621-3195 (V)
    TTY users may use Maine Relay 711
    Email: info@mainecite.org
    Website: Maine CITE
    Website: AT4Maine

    Maine Community Inclusion through TEchnology (CITE) is a statewide assistive technology (AT) program for people with disabilities. Maine CITE is a free resource for Mainers, providing device demonstrations and short-term loans, equipment reuse, information, and training. The program allows people of all ages and all abilities to learn about and access AT. Using AT can optimize independence and productivity at school, home, and work. AT4Maine.org is a statewide inventory of more than 1000 AT devices available for demonstration and loan.

    Maine Public Assembly Spaces with Assistive Listening

    Updated 08/21/23
    To add to this list or make corrections please contact: Railey.B.Guthrie@maine.gov

    Assistive Listening Device Type Unknown

    Augusta Civic Center
    Bangor Auditorium
    The Theater at Monmouth, Monmouth
    Dana Center, Maine Medical Center, Portland
    Rines Auditorium, Portland Public Library, Portland
    University of Southern Maine:

  • Hannaford Hall, Abromson Community Education Center, Portland
  • Cohen Education Center, Osher Map Library, Portland
    St. Ansgar Lutheran Church, Portland
    Skowhegan School of Painting and Sculpture, Madison

    FM System

    Maine State Music Theater, Brunswick
    Gracie Theater, Husson University, Bangor
    VA Hospital Theater, Togus
    Ogunquit Playhouse, Ogunquit
    The Strand Theater, Rockland
    Leura Hill Eastman Performing Arts Center, Fryeburg Academy, Fryeburg
    UCC Old South Congregational Church, Hallowell
    Congregation Bet Ha'am, South Portland
    Little Falls Baptist Church, Standish
    Christchurch, Portland
    Allagash Brewing Company, Portland
    Colby College, Waterville:

  • Diamond Building Ostrove Auditorium
  • Alumni Center - Parker-Reed Room
  • Lovejoy Building - Room 100
  • Keyes Building - Room 105
  • Arey Building - Room 005
  • Olin Science Building - Room 001
  • Induction Loop

    Franco American Heritage Center, Lewiston
    Alumni Hall, Bowdoin College, Brunswick
    Augusta Armory Drill Hall, Augusta
    Episcopal Church of St. John Baptist, Thomaston
    Maine State Music Theater, Brunswick
    Woodland First Baptist Church, Caribou

    Infrared System

    Merrill Auditorium, Portland
    Portland Stage Company, Portland
    Collins Center for the Arts, University of Maine, Orono
    Penobscot Theatre, Bangor Opera House, Bangor

    The Legislature -- Assistive listening equipment is available in the Senate and House chambers and in legislative hearing rooms. It is helpful to call ahead for assistive listening equipment to ensure they are in working order. American Sign Language interpreters are available on alternating Wednesdays and Thursdays from 10:00-5:00 during the legislative session. Generally, interpreters can be scheduled to interpret legislative meetings on those days and are available to help legislators communicate with constituents visiting the State House during these hours. Call ahead to reserve interpreter services
    Contact: Casey Milligan, Manager
    Legislative Information Office
    100 State House Station
    Room 132, State House
    Augusta, ME 04333
    287-1692 (V)
    287-1580 (FAX)
    Use Maine Relay 711
    Email: casey.milligan@legislature.maine.gov

    The Courts -- For accommodations or interpreter services in a Maine state court, please contact the Office of Court Access:

    Office of Court Access
    Administrative Office of the Courts
    P.O. Box 4820
    Portland, ME 04112

    Please contact the Court Access Coordinator to request disability accommodations and for other court access issues.

    Court Access Coordinator
    Email: accessibility@courts.maine.gov
    207-822-0718 (V)
    Maine Relay 711
    207-776-6096 (FAX)

    Please contact the Communication Access Specialist to request spoken language and sign language interpreters and CART (real-time transcription) services, and for other language access issues.

    Communication Access Specialist
    Email: interpreters@courts.maine.gov
    207-822-0703 (V)
    Maine Relay 711
    207-822-0781 (FAX)

    These listings are for your convenience; they are not meant as an endorsement.



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    Resource Guide: CAPTIONING, CART SERVICES & C-PRINT

    Last Updated; November 1, 2023

    For State of Maine departments and agencies: A Request for Proposal (RFP) was done, and Master Agreements were made with providers and the State of Maine to provide Captioning, Audio Description and CART services, statewide, in all State of Maine departments. This will begin on June 1, 2022. Captioning, Audio Description and CART Services

    CLOSED CAPTIONING

    **For more information on captioning and captioning service vendors, see the website for Captioned Media Program

    Automatic Sync Technologies (AST)
    877-278-7962
    Email: info@automaticsync.com
    Email: support@automaticsync.com

    Website: Automatic Sync Technologies

    Automatic Sync Technologies (AST), a Verbit company, provides a web-based captioning service that allows professionals to have both recorded and live media and events captioned quickly and accurately to support accessibility and engagement. Professionals can either submit their media content or provide AST's team with the option to connect to sessions live and receive captions to appear on media being posted or streamed via Zoom, YouTube, LMS platforms, podcasts, broadcasts and more. Captioning with AST is faster, easier and more cost efficient than traditional captioning.

    Bridge Multimedia
    226 West 26th Street, 3rd Floor
    New York, NY 10001
    (212) 213-3740 (V)
    Email: mkaplowitz@bridgemultimedia.com

    For more than 20 years, Bridge has been a high capacity provider of captions in English, Spanish, French Canadian, Brazilian Portuguese, Mandarin, Simplified Chinese, Japanese, and Korean. Other accessibility services include: audio description, American Sign Language, and PDF document remediation.

    Closed Caption Maker
    Walter Gallant
    1955 Kensington Street
    Harrisburg, PA 17104
    1-717-695-7981 (V)
    Email: wgallant@ccmaker.com
    Website: Closed Caption Maker

    Closed Caption Maker adds subtitles to streaming videos to meet the requirements of Section 508.

    We create the SRT caption file for YouTube. Cost is $2/video minute; includes transcribing.

    Custom Captions
    Alice Durrant
    458 South 2470 West
    Provo, UT 84601
    (801) 370-9878 (V)

    National Association of the Deaf approved provider of post-production closed-captioning and subtitles. Exceptional captioning, quality at low rates. Quick turn around times. Complete satisfaction guaranteed.

    Karasch
    Chester County Bar Association Building
    15 W. Gay Street, 2nd Floor
    West Chester PA, 19380
    1-800-621-5689 (V)
    (619) 696-2008 (FAX)
    Email: jalberici@karasch.com
    Joe Alberici, Client Relationship Manager
    Website: www.karasch.com

    We provide real-time live captioning for individuals, large events, broadcast (television or web), and off-line captioning for any pre-existing video. We provide real-time captioning in English, Spanish, and French, and off-line captioning in a variety of foreign languages, including Mandarin, Japanese, Swahili, Vietnamese, Bosnian, Sorani, and Kirundi.

    Linguabee, LLC
    280 Kohl Street
    Broomfield, CO 80020
    855-585-5859 (V)
    Email: support@linguabee.com
    Website: Linguabee, LLC

    Simply Captions LLC
    2347 E. Carlise Road
    Phoenix, AZ 85086
    623-606-6019 - text or voice
    623-882-8822 - voice
    Email: info@simplycaptions.com
    Website: SimplyCaptions

    Simply Captions is a captioner owned and operated captioning company consistently providing high-quality real-time live captioning (CART, encoder, Zoom, YouTube and other platforms) for individuals and groups for meetings, conferences, sports, and arena events. Women-owned business with a combined 60 years of real-time captioning experience. Both owners hold Certified Realtime Captioner and other certifications through NCRA. We are a CART/captioning provider for the State of Maine Master Agreement.

    Video Caption Corporation
    88 Hunns Lake Road
    Stanfordville, New York 12581
    800-705-1203 (V)
    Email: tsthomas@vicaps.com
    Website: Video Caption Corporation

    At Video Caption Corporation, we provide high quality English, Spanish and French off-line closed captioning services, multi-language subtitling services, and audio description services.

    Videops
    Carol Lane
    Auburn, ME
    207-712-9700 (V)
    Email: carol@videops.com
    Website: Video Production Services

    Personal attention for your post-production closed-captioning and subtitling needs.

    CART Captioning-COMMUNICATION ACCESS REALTIME TRANSLATION

    CART captioning is a word-for-word, speech-to-text translation service, using closed-captioning technology, for people who need visual communication access. Unlike computerized note-taking or abbreviation systems, which summarize information for consumers, CART captioning provides a complete translation of all spoken words, which allows consumers to decide for themselves what information is important to them. CART captioning consumers include people with hearing loss, individuals with cognitive or motor challenges, people who wish to improve reading/language skills and those with other communication barriers. A CART captionist uses a steno machine, real-time software and laptop computer to render instant speech-to-text translation on a computer monitor or other display to benefit an individual consumer or a larger group in any number of settings: classrooms; business, government and educational functions; courtrooms, hospitals, religious, civic, cultural, recreation or entertainment events; telephone conferences or on-line webinars. Text files are available. Services may be performed on-site or from a remote location via the Internet.

    Caption Logic
    Shari Majeski, CCP, CBC
    952-388-1546 (V)
    207-650-9316 (Text)
    Email: majeski.shari@gmail.com
    Website: Caption Logic

    Nationally certified provider of CART and captioning services. Speech-to-text solutions for webinars, conferences, distance education, public events, broadcast, videos. Display options for a single individual or for groups. Captions can interface over the Internet with various platforms, including Blackboard, Adobe Connect, Daktronics.

    HIS Sign, LLC
    1-877-886-8879 (Toll Free)
    Email: requestinterpreter@hissign.com
    Website: HIS Sign, LLC

    HIS Sign is an interpreting agency providing a wide array of communication services to every type of organization. Currently provide onsite and remote ASL interpreting (including CUED speech), as well as CART and TypeWell services. In addition to these services, we also offer Transcription and Captioning services and customized solutions.

    Karasch
    Chester County Bar Association Building
    15 W. Gay Street, 2nd Floor
    West Chester PA, 19380
    1-800-621-5689 (V)
    (619) 696-2008 (FAX)
    Email: connect@karasch.com
    Website: www.karasch.com
    Contact: Joe Alberici, Client Relationship Manager
    Email: jalberici@karasch.com

    We provide CART (Communication Access Realtime Translation)services that can be utilized for both groups and individuals. This service allows the client to view and read the captions of what is being said, in real-time. This service is also available on-site (in person) or remotely in a variety of technical A/V formats (e.g., large screen, webinars, online meeting centers, classrooms, etc.) The versatility of our services has proven to be a beneficial tool for those who are deaf or hard of hearing.

    Linguabee, LLC
    280 Kohl Street
    Broomfield, CO 80020
    855-585-5859 (V)
    Email: support@linguabee.com
    Website: Linguabee, LLC

    Maine CART & Captioning Service
    Marsha Dulac-Swain
    207-242-9378 (V & Text)
    Email: swain.marsha@gmail.com

    Providing CART captioning services for individuals and groups since 1998, using 100% human-generated delivery for live speech-to-text translation. We are happy to work with you on the CART setup of your remote event, including, but not limited to, business meetings, educational settings, webinars, conferences, medical appointments.

    Jennifer M. Rodrigues
    P.O. Box 20278
    Castro Valley, CA 94546
    (510) 888-9825 (V)
    Email: Jenniferrod@compuserve.com

    Simply Captions LLC
    2347 E. Carlise Road
    Phoenix, AZ 85086
    623-606-6019 - text or voice
    623-882-8822 - voice
    Email: info@simplycaptions.com
    Website: SimplyCaptions

    Simply Captions is a captioner owned and operated captioning company consistently providing high-quality real-time live captioning (CART, encoder, Zoom, YouTube and other platforms) for individuals and groups for meetings, conferences, sports, and arena events. Women-owned business with a combined 60 years of real-time captioning experience. Both owners hold Certified Realtime Captioner and other certifications through NCRA. We are a CART/captioning provider for the State of Maine Master Agreement.



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    Resource Guide: CHILDREN'S HEARING AIDS & AUDITORY TRAINERS

    Last Updated; October 31, 2023

    Dorothy Ames Trust Fund

    Key Private Bank
    P.O. Box 22042
    Albany, NY 12201-2042
    1-866-238-8650 (V Toll-free)
    (518) 257-8765 (FAX)

    Through grants, the fund assists deaf children in New England to purchase hearing aids and hire auditory trainers and to teach them to use their voices as distinguished from sign language. To apply, provide a copy of an audiologist report, a statement of need from parents, an estimate of cost for equipment or services requested, and a copy of the parents most recent, signed tax return.

    Howard & Espa Michaud Charitable Trust

    30 Skyway Drive
    Unit 100
    Caribou, ME 04736

    Contact Person: Judy DeMerchant
    493-4135 (V)
    1-800-432-7366(V)
    TTY Users Call Maine Relay 711
    493-4168 (FAX)
    Email: judy.demerchant@maine.gov

    This trust is designed to assist "children from the Aroostook County area, with special emphasis on children from the greater Presque Isle area, who are in need of special treatment related to audio disorders or deficiencies." Funds may be used exclusively for the care, treatment and/or furnishing of devices for children with hearing impairments or disorders. All other funding sources must be accessed first.

    Insurance Companies are required to provide hearing aid coverage for children up to the age of 18 years (there are a few exceptions).

    Contact your insurance company for details. To view the law go to www.mainelegislature.org/legis/statutes/24-A/title24-Asec2762.html

    MaineCare

    11 State House Station
    Augusta, ME 04333-011
    1-800-977-6740 (V)
    TTY Users Call Maine Relay 711

    MaineCare provides limited coverage on hearing aids for children 21 years of age and under. Contact MaineCare for more details.

    Miracle-Ear Foundation

    150 South 5th Street, Suite 2300
    Minneapolis, MN 55402
    800-234-5422 (V)
    Website: Miracle-Ear Foundation

    Gift of Sound Program:

    The Miracle-Ear Foundation serves and supports children and adults who have a hearing loss. Our Gift of Sound program provides hearing aids and hearing support services at no cost* to families or individuals who have incomes that are significantly limited, who are unable to afford the high costs of quality hearing instruments, and who have exhausted all possible resources for their hearing health. Hearing challenges are unique; every application for service and support is considered on an individual basis. The recommended hearing aid style will depend on a person's specific hearing condition and circumstances.

    *Application fee is $150 for adults, ages 19 years and older, requesting services from the Miracle-Ear Foundation. This is a non-refundable fee; please make sure you fit eligibility criteria before applying. Also see the HEARING AID ASSISTANCE chapter.



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    Resource Guide: CHILDRENS SERVICES

    Last Updated; December 5, 2023

    Cambridge Hospital

    Deaf Services
    1439 Cambridge Street
    Cambridge, MA 02139
    Sanjay Gulati, MD, Child & Adolescent Psychiatrist
    Lauren Imperatore, PhD, Team Leader
    (617)-665-3458 (V)
    (617)-665-1055 (TTY)
    (617)-665-1973 (FAX)

    Provides evaluations, individual, family and marital therapy for deaf and hard-of-hearing individuals and their families. The Child, Adolescent, and Adult Inpatient Psychiatric Units at Cambridge Health Alliance also have extensive experience in treating deaf and hard-of-hearing individuals. American Sign Language and certified deaf interpreting is readily available.

    Child Development Services (CDS)

    146 State House Station
    Burton Cross State Office Building, 5th Floor
    Augusta, Maine 04333-0146
    624-6660 (V)
    TTY Users Call Maine Relay 711
    624-6661 (FAX)

    Child Development Services (CDS) is the statewide system responsible for providing services to children ages birth to five (not yet in school) who have disabilities under the Individuals with Disabilities Education Act (IDEA). This program is funded through the federal IDEA. CDS operates nine regional offices throughout the state to arrange and deliver early intervention, special education and other related services to children and their families. CDS will find a consultant who will work with the family to provide services and support to the child and family until the child enters school.

    Child Protective Intake-Department of Health and Human Services

    11 State House Station
    Augusta, ME 04333-0011
    1-800-452-1999
    TTY Users Call Maine Relay 711
    287-5065 (FAX)

    24-hour hotlines to report child abuse and neglect statewide.

    Childrens Hospital Boston at Waltham

    Deaf and Hard of Hearing Program (DHHP)
    9 Hope Avenue
    Waltham, ME 02453
    (781) 216-2210 (TTY)
    (781) 216-2215 (V)
    (781) 216-2252 (FAX)

    The Deaf and Hard-of-Hearing Program is an interdisciplinary clinical and research group within the Department of Otolaryngology and Communication Disorders at the Childrens Hospital. The clinical team includes specialists in psychology, audiology, education, medicine, speech and language, psychiatry and communications. DHHP provides comprehensive evaluation and consultative services to deaf and hard of hearing children, their physicians, families and schools. Staff work with children and families from diverse locations and backgrounds covering the full pediatric age spectrum, from infants to teens. DHHP serves as a center for coordination of evaluations, referrals, research, guidance and information for families and agencies.

    Echo Dixon, LCSW (she/her)

    201 West Street
    Biddeford, Maine 04005
    (207) 332-0023 (T/V)
    (207) 494-5520 (VP)

    Email: echodixonlcsw@gmail.com
    Psychology Today

    Individual and couples/group therapy in ASL. Training in Cognitive Behavior Therapy and Dialectical Behavior Therapy for mental health: ADHD, ADD, Anger Management, Autism, Bipolar Disorder, Adolescent, Depression, Divorce, Domestic Violence, Eating Disorders, Family Conflict, Grief, Institutional Abuse specific to Deaf, Intellectual Disability, Learning Disability, Obsessive-Compulsive Disorder, Oppositional Defiant Disorder, Parenting, Relationships, Self-Esteem, Trauma, GLBTQ, and Personality Disorders. See ages 10 - 110. Insurance, accept all.

    hear ME now!

    P.O. Box 896
    Portland, ME 04104
    Pam Dawson, Executive Director
    781-7199 (V)
    781-7201 (FAX)
    Email: info@hear-me-now.org
    Website: hear ME now!

    Our mission statement: hear ME now is northern New England's Listening and Spoken Language Center for children and adults who are deaf or hard of hearing, their families and their communities.

    -Early intervention services in the home and through tele-intervention
    -Listening and Spoken Language therapy
    -Community gatherings and family connections
    -Consultative support to community preschools
    -Adult rehabilitation to deaf and hard-of-hearing individuals who have received a cochlear implant

    We are a member of OPTION International - a consortium of programs dedicated to advancing excellence in listening and spoken language education. Our area of expertise: We use an auditory approach to spoken language development. This means we use listening first supported by natural gestures, expressions and pictures during language based activities. Infants and children with hearing loss require early, consistent use of amplification and early intervention to access, stimulate and grow the auditory cortex. This requires targeted and meaningful listening and spoken language practice with professionals trained in integrating auditory skills development.

    Who we are: Our staff includes a certified early childhood special educator, certified speech/language pathologists, certified Listening and Spoken Language Specialists (LSLS), and certified Teachers of the Deaf who specialize in helping children who are deaf and hard of hearing learn to listen and speak. All of our direct support staff hold a certification in Listening and Spoken Language (LSLS) or are completing an extensive LSLS preparatory program.

    Maine Behavioral Healthcare

    165 Lancaster Street
    Portland, ME 04101
    207-874-1043 (TTY)
    207-874-1030 (V)
    874-1044 (FAX)
    Email: info@mainebehavioralhealthcare.org
    Website: Deaf Counseling Services | Maine Behavioral Healthcare | Maine (mainehealth.org)

    Maria "Mars" Hammond-Case Manager
    Greg Scheuer-Case Manager
    Miranda Nichols, LCPC-Deaf Services Clinician (Statewide)

    For over a decade, Maine Behavioral Healthcare has been pleased to offer high-quality mental health and family services to deaf, hard-of-hearing, deaf-blind, and late-deafened children and adults throughout Maine. This highly specialized program offers individual, couples, family and group counseling, and case management services, provided by licensed therapists who are fluent in American Sign Language and English. Our staff is aware of the unique needs and diversity of the deaf and hard-of-hearing communities. We also offer services to hearing children, siblings, parents, and family members of deaf individuals.

    Our counseling services can help individuals and families with:
    -Depression and anxiety.
    -Acute and chronic mental illness.
    -Relationship, couple, and family problems.
    -Parenting challenges.
    -Behavioral and emotional problems in children.
    -Abusive or destructive relationships.
    -Sexual and/or physical abuse.
    -Separation and/or divorce.
    -Loss of loved ones.
    -Family crises.

    Case Management is a MaineCare-funded service that is designed to support children and adults in identifying and accessing resources and services in their community.

    Our case managers can:
    -Connect children, adults, elders and their families to natural supports and community resources.
    -Coordinate services and streamline communications between multiple providers.
    -Facilitate referrals for needed resources.
    -Work with individuals to create effective service plans.

    Deaf culture-friendly counseling and case management services are available in our Portland office, located in the heart of the Bayside neighborhood. MaineCare, Medicare and most commercial insurance is accepted; self-pay and sliding-fee-scale options are also available.

    Maine Educational Center for the Deaf and Hard of Hearing/Governor Baxter School for the Deaf (MECDHH/GBSD)

    Empowering Children, Supporting Families, Celebrating Differences

    The Maine Educational Center for the Deaf and Hard of Hearing and the Governor Baxter School for the Deaf (MECDHH/GBSD) is Maine's State funded Deaf Education Agency providing comprehensive early intervention, educational and support services to Maine's children who are Deaf or hard of hearing (D/HH) from birth through age 22.

    Executive Director
    1 Mackworth Island
    Falmouth, ME 04105
    207-781-6335 (V)
    207-420-9918(cell)
    207-449-1476 (VP)
    Suzy Sargent, Administrative Assistant
    207-781-6284 (V)
    207-781-6319 (FAX)
    Email: suzy.sargent@mecdhh.org

    For all referrals - Email: referrals@mecdhh.org

    Birth through age 2

    Website: Maine Educational Center for Deaf and Hard of Hearing

    Age 3-22

    Website: Maine Educational Center for Deaf and Hard of Hearing

    Early Intervention and Family Services Program (EIFS)
    For Information regarding Early intervention and Family Services, please contact:
    Amy Spencer
    EIFS Coordinator
    207-749-8133 (V/Text)
    Email: Amy.spencer@mecdhh.org

    Kim Spencer
    Administrative Assistant, Early Intervention and Family Services/Referrals Birth - 22
    207-781-6230
    Email: kimberly.spencer@mecdhh.org

    Referrals referrals@mecdhh.org

    Early Intervention and Family Services Program (EIFS)

    The Early Intervention and Family Services (EIFS) Program provides services to families with children newborn to their third birthday who are deaf or hard of hearing or have a suspected hearing difference. We provide information to families and professionals statewide, support the choices that families make to benefit their children, and assist them with identifying the resources that will help them meet the individual needs of their infant or young child. Services are provided at no cost to families. Home visits are offered to families to provide unbiased information about early childhood development, language development, hearing levels, auditory skills development, amplification, communication and technology options, education and program resources, funding options, networking, and mentoring. MECDHH/GBSD has an MOU (Memorandum of Understanding) with Child Development Services (CDS), and our providers are integrated into statewide early intervention teams. EIFS consultants are available for observations and consultations in daycare and preschool settings. We are also available for participation in Individualized Family Service Plan (IFSP) and Individualized Education Plan (IEP) team meetings. Our program collaborates with the child's IFSP team and provides opportunities for statewide networking for families, providers, and agencies. We have a diverse professional staff with the following backgrounds: teachers of the deaf, parent/infant specialists, early-childhood educators, educational/pediatric audiologists, occupational therapists, speech language pathologists, and special educators.

    Play Groups

    In supporting a continuum of language and communication opportunities, our play groups include modeling strategies within play-based centers for ASL, listening, and spoken language development. Parent, infant, and toddler play groups are held on Fridays for our south families, and on weekends for our north families. Additional outings are held on Saturdays between sessions to allow an opportunity for all family members to attend. Both are great venues for families to connect and children to play and interact with other children who are deaf or hard of hearing.

    ASL/Spoken English story time gives families and children access to stories regardless of their primary receptive language. Audiologists, speech language pathologists, teachers of the deaf, occupational therapists, and deaf mentors provide resources and are available for consultation throughout the morning. This play group is aimed at families of children who are deaf or hard of hearing who want to meet other families, gather information, and have a good time! Parents have the opportunity to connect and build relationships. Story times are held at libraries throughout the state.

    Statewide Education and Family Services (SEFS)
    Age 3- 22 programming

    Maines Statewide Education and Family Services department collaborates with families and school districts throughout the state to meet the critical language, communication, and learning needs of students in Maine who are deaf or hard of hearing. Site-based and itinerant services are provided per referral to children who are deaf or hard of hearing ages 3 to 22 statewide. We provide consultation and direct services for students at no cost.

    For questions and referrals about age 3-22 Programming, please contact:
    Susie Tiggs, Director of Statewide Education & Family Services
    1 Mackworth Island
    Falmouth, ME 04105
    781-6335 (V)
    207-449-1476 (VP)
    Email: karen.hopkins@mecdhh.org

    For information regarding the Mackworth Island Preschool, please contact:
    Catherine Lushman, Preschool Coordinator
    Email: Catherine.lushman@mecdhh.org
    1 Mackworth Island
    Falmouth, ME 04105
    207-747-1207 (VP/Phone)
    207-415-8055 (Text)
    Falmouth, ME 04105

    Margaret Airey, Administrative Assistant
    207-781-3165 (V)
    207-781-6246 (FAX)
    Email: Margaret.airey@mecdhh.org

    Website: Maine Educational Center for Deaf and Hard of Hearing

    Public School Outreach

    Outreach services are provided to children ages 3 to 22 throughout the State of Maine by MECDHHs Statewide Education and Family Services (SEFS). Itinerant Teachers of the Deaf and Hard of Hearing, ASL Specialists and Special Educators travel to daycares, preschools and both public and private schools throughout Maine to work with families and professionals that are supporting deaf and hard of hearing children in their school settings. They collaborate with Maines Child Development Services (CDS) for children ages 3-5 and with public and private schools for children in grades K-12. They offer consultation and direct specialized instruction to students using all communication approaches.

    Services offered per referral:
    -504 Services
    -Specially Designed Instruction (MECDHH/GBSD ensures staffing up to four hours a week towards the childs determined IEP services)
    -Consultation
    -Parent Training and Counseling (ASL, Cued Language)
    -Evaluations:
    -American Sign Language Evaluations
    -Speech Language Evaluations
    -Functional Listening Evaluations
    -Coordination of statewide Hearing Assistive Technology
    -Coordination of statewide ASL Interpreting services and Cued
    -Language Transliteration Services

    "Kids Like Me" Social Emotional Programming

    Children who are deaf or hard of hearing benefit from peer interactions. Sharing lived experiences help children maintain a positive self image, learn advocacy skills and make lifelong friends. Providing an adult role model who is deaf or hard of hearing is an integral part of the program that promotes positive self-esteem and a can do attitude.

    Regional K-5 Student Groups

    Peer social groups are established based on the number of students within a one-hour commute of designated sites.

    Experiential learning activities such as games, journaling, role playing, art projects, problem solving, small group discussions and assistive technology demonstrations are designed to build advocacy and communication skills, self-esteem, leadership, personal awareness and a strong, positive identity as a deaf or hard of hearing individual.

    Middle School/High School Student Groups

    Groups of students from grades six to twelve meet for two consecutive days (one overnight) with deaf and hard of hearing peers from all over the state for a total of 24 hours of fun. Our program provides a stimulating context for building friendships and self-advocacy skills, expressing thoughts and feelings, and sharing cooperative learning experiences. Activities may include: games, canoeing, kayaking, hiking, camping out, rock climbing and other activities in the great outdoors.

    Three two-day sessions a year are offered and students are strongly encouraged to attend all three sessions to reap the greatest benefit from the program. Language Access Commitment

    Each child's preferred language and approach to communication is accommodated and respected. Interpreters, Cued Speech transliterators, and hearing assistive technologies are an integral part of all our programs.

    Site-based & Preschool Services

    MECDHH/GBSD offers site-based programming in collaboration with Child Development Services and the Portland and Brewer School Districts. Our evidenced- based programs provide direct and consultative deaf education services for deaf and hard of hearing students that live within an hour radius of the school. Students are fully integrated into the public school they are attending. The programs are designed to encourage educational opportunities in both the Deaf education and inclusive classrooms as appropriate for each individual student. The sites are staffed by a diverse group of experienced teachers of the deaf, therapists, ASL specialists and educational technicians who have a broad range of strengths and experiences.

    We offer:
    -Specially Designed Instruction
    -Speech-language therapy; including Listening and Spoken Language Services
    -Audiology in conjunction with the students managing audiologist
    -Occupational therapy
    -Social work services
    -American Sign Language (ASL) interpreting and Cue Transliteration services for educational programming
    -Transition planning
    -Extended school year services
    -Remote hearing technology designed for educational use
    -Acoustic consultation, including measurement of unoccupied classroom noise levels and observation of the environment, in order to make recommendations for acoustically appropriate treatment
    -Educational Technicians in general education classes
    -Evaluations for the following services:
    -Occupational therapy
    -Speech-language therapy
    -American Sign Language
    -Psychoeducational evaluations
    -Academic achievement
    -Functional Listening
    -Observations in the learning environment
    -Behavioral supports and planning, specifically, functional behavioral evaluations, behavior intervention plans;
    -Boarding for high school students
    -Transportation for students attending site-based programs from towns other than the host school town(s).

    Educational Interpreting Services

    The Maine Educational Center for the Deaf and Hard of Hearing provides educational interpreting services for our students enrolled in our Governor Baxter School for the Deaf site-based programs (Portland and Brewer), Public School Outreach students attending their local school districts, and for education related meetings (eg. IEP meetings, concerts, testing and evaluations, etc.) for students and their families. The MECDHH interpreters/transliterators support the development of many important domains cognitive, social, and linguistic. We foster many forms of development, not just learning classroom content or academic milestones.

    The interpreter is an important member of the educational team, with a responsibility to help implement the students IEP and maximize learning. The word educational in the title educational interpreter is an important distinction. It means working with a developing child, and this is reflected in your everyday practice.

    Classroom interpreting is more than just knowing how to sign competently. Interpreters must process language quickly and accurately, and they must think about spoken English and sign language simultaneously. Interpreting is also about being able to support the educational goals and outcomes as defined by the students Individual Education Plan (IEP).

    Interpreting for children and youth is different than interpreting for adults. Childhood and adolescence involve the development of many important domains cognitive, social, and linguistic. Schools foster many forms of development, not just learning classroom content. By working with a student, all adults automatically become role models, language models, and disciplinarians as well as many other roles.

    For all referrals referrals@mecdhh.org

    Birth through age 2
    Website: Maine Educational Center for Deaf and Hard of Hearing

    Age 3-22
    Website: Maine Educational Center for Deaf and Hard of Hearing

    MaineGeneral Medical Center

    Edmund N. Ervin Pediatric Center
    Shawn Kalback, Ph.D.
    Psychologist
    6 East Chestnut Street
    Augusta, ME 04330
    207-623-6500 (V)
    207-621-5504 (FAX)
    Email: Shawn.Kalback@mainegeneral.org
    Website: Edmund N. Ervin Pediatric Center

    Dr. Kalback is a psychologist who has a specialization in providing psychological evaluations to children and adolescents who are deaf and hard of hearing as well as children with a range of developmental needs. American Sign Language and certified deaf interpretation is available.

    The Edmund N. Ervin Pediatric Center also provides early developmental services (Occupational, Physical, and Speech/ Language Therapy), behavioral health services (Social Work/ Psychology), and medical consultation (Developmental Pediatrics/ Child Psychiatry) for children and families in the greater Kennebec Valley region. Providers have experience in working with children and families members whom have hearing loss and access American Sign Language and certified deaf interpretation services as appropriate.

    Maine Hands & Voices

    P.O. Box 406
    Brewer, ME 04412
    Email: mainehandv@gmail.com
    President: Elizabeth Seal
    Guide by Your Side Coordinator: Amber Woodcock
    Email: mainegbys@gmail.com
    Facebook: http://www.facebook.com/mainehandsandvoices
    Website: handsandvoices

    Maine Hands & Voices is the Maine state chapter of national non-profit Hands & Voices. Our organization is dedicated to supporting Maine families with children who are deaf or hard of hearing without a bias around communication modes or methodology. We're a parent-driven organization that collaborates with professionals who serve our children to provide families with the resources, networks and information they need to feel supported in raising a child with hearing loss, including connecting families to one another for irreplaceable parent-to-parent support and working to improve communication access and educational outcomes for their children. Our outreach activities, parent/professional collaboration and advocacy efforts are focused on enabling deaf and hard-of-hearing children to reach their highest potential. What works for your child is what makes the choice right! Visit Maine Hands & Voices on Facebook.

    Maine Newborn Hearing Program (MNHP)

    11 State House Station
    Augusta, ME 04333
    For information please contact Anne Banger, Newborn Hearing Coordinator
    (207) 287-8427 (V)
    TTY: Maine relay 711
    (207) 287-4743 (FAX)
    Email: Anne.Banger@Maine.gov
    Website: Maine Newborn Hearing Program

    The Maine Newborn Hearing Program was established by law in 2000. The program was set up to provide information to families about hearing screening, evaluation and services. Birth facilities are required to tell new families about the importance of newborn hearing screening. If the birth facilities does not offer the screening test, it must help you arrange to have the test done somewhere else.

    Colleen M. Owens, LCPC

    Penobscot Community Health Care
    207-404-8000 Ext. 2611 (V)

    Colleen is a graduate of Gallaudet University's Masters in Mental Health Counseling. She has worked with the Deaf, hard-of-hearing, deaf-blind and late-deafened Maine communities since 2006. She provides individual therapy to children, adolescents and adults. She is experienced in working with survivors who experienced physical and sexual abuse. She is also experienced in working with adults and adolescents with intellectual disabilities.



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    Resource Guide: CHURCHES

    Last Updated; April 27, 2022

    Grace Baptist Church

    476 Summit Street
    Portland, ME 04103
    878-6823 (V/TTY)
    797-5509 (V)
    Services interpreted. Transportation available.

    Graceway Christian Fellowship

    5 Glenridge Drive
    Augusta, ME 04330
    Pastor Roland Wortman
    (207) 227-3924
    Website: www.lovemychurch.net
    Sunday Service at 10 a.m. Sign language interpreters are provided.

    Holy Martyrs Church/Parish of the Holy Eucharist

    266 Foreside Road
    Falmouth, ME 04105
    781-4573 (V)
    Website: Holy Martyrs Church/Parish of the Holy Eucharist
    Interpreted mass, 4 p.m. on the third Saturday of the month. International Catholic Deaf Association, Chapter 89, meets before and after the mass.

    Sign Language Congregation of Jehovahs Witnesses

    22 Water Street
    Brunswick, Maine 04011
    207-208-8184 (VP)
    Website: Sign Language Congregation of Jehovahs Witnesses
    Sign Language Meetings: Wednesdays, 7 p.m. and Saturdays, 10:30 a.m. All are invited to these meetings in Sign Language. There is no charge for those who want to attend. These meetings include Bible lectures and discussion. Also available are many publications in American Sign Language or forty other Sign Languages on DVD.

    The Diocese of Portland's Office of Deaf Ministry is pleased to announce that Masses signed in ASL for the deaf community are now being offered at the following times:

    Portland
    Cathedral of the Immaculate Conception
    307 Congress Street
    Second Sunday of Each Month at 10 a.m.
    Also available via livestream at livestreamed-liturgies

    Bangor
    St. Mary Church
    768 Ohio Street
    Sundays at 8:30 a.m.
    Also available via livestream at St. Paul Bangor
    and Facebook St. Paul Bangor

    Deaf Catholics in Maine who are unable to attend the above Masses either in person or via livestream can visit Facebook Deaf Mass to watch a livestream of an ASL Mass each Sunday at 11:30 a.m. or watch a replay of the Mass at any time.

    To view signed weekly homilies, visit Father MDs Kitchen Table

    For more information about opportunities for deaf Catholics in Maine, contact Deacon Peter Bernier, director of the Office of Ministerial Services, at (207) 321-7845 or Email: peter.bernier@portlanddiocese.org

    Victory Baptist Church

    1170 US Route 202
    Winthrop, ME 04364
    Email: vbcwinthrop@yahoo.com

    We do provide transportation to services in Winthrop, Monmouth, Manchester, Augusta, Lewiston, and Auburn.



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    Resource Guide: COUNSELING & CLINICAL

    Last Updated; February 5, 2024

    Below you will find lists of therapists and counselors who specialize working with Deaf and hard-of-hearing individuals.

    General Counseling Resources:

    There are counseling resources who assist people who are Deaf, hard of hearing or experience hearing loss - See List of Therapists and Counselors (Word)

    Baxter Counseling Fund - Department of Health and Human Services (DHHS)

    Former students of the Maine School for the Deaf or Governor Baxter School for the Deaf (GBSD) may be eligible for counseling through the Department of Health and Human Services (DHHS) provided by DHHS contracted counselors. For more information, please contact:

    Brianne "Brie" Masselli, Mental Health Division Manager, DHHS

    E-mail Brianne.Masselli@maine.gov

    207-287-2595 (V)

    See List of Contracted Baxter Fund Counselors (Word)



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    Resource Guide: COMPLAINTS

    Last Updated; December 4, 2023

    ADA Technical Assistance Program, Department of Justice

    See ASSISTIVE TECHNOLOGY chapter.

    Client Assistance Program (CAP)

    Disability Rights Maine
    160 Capitol Street, Suite 4
    Augusta, ME 04330
    800.452.1948 (V/TTY)
    207.626.2774 (V/TTY)
    207.621.1419 (FAX)
    Email: advocate@drme.org

    Disability Rights Maine-Deaf Services
    1 Mackworth Island, Bldg. C
    Falmouth, ME 04105
    800.639.3884(V/TTY)
    207.797.7656(V/TTY)
    207.766.7111(VP)
    207.797.9791 (FAX)
    Email: deafservices@drme.org

    If you wish to request assistance via our website, visit Website: drme.org/online-intake-form

    The Client Assistance Program is a federally funded program that provides information, assistance, and advocacy/direct representation for people with disabilities who are applying for or receiving services under the Rehabilitation Act. Programs under this legislation include Vocational Rehabilitation, Independent Living Services and Projects With Industry. Services from CAP are free of charge.

    The CAP can help by providing you with information on the services available, time frames for services and by explaining what the federal regulations and state rules say. When there are disagreements, CAP can get directly involved. CAP is required to resolve disagreements using informal methods, to the maximum extent possible, before resorting to administrative or legal remedies.

    Closed Captioning Complaints

    If you have a complaint about closed captioning contact the station and tell them what the problem is.

    Major local television stations (all television stations telephone numbers are Voice only):

    Portland/Westbrook:
    ME PBS - 1-800-884-1717
    WCSH - 1-800-464-1213 or E-mail: closedcaptioning@wcsh6.com
    WGME - 228-7787 or E-mail: closedcaptioning@wgme.com
    WMTW - 835-3800 or E-mail: wmtw@wmtw.com
    WPXT - 774-0051 X131
    WPFO FOX - 228-7787 or E-mail: closedcaptioning@wgme.com


    Lewiston/Auburn:
    ME PBS - 1-800-884-1717
    WCSH - 1-800-464-1213 or E-mail: closedcaptioning@wcsh6.com
    WMTW - 835-3800 or E-mail: wmtw@wmtw.com

    Bangor:
    WABI - 947-8321 X160 or E-mail: captioning@wabi.tv
    WLBZ - 1-800-464-1213 or E-mail: closedcaptioning@wlbz2.com
    WVII - 945-6457 X3100 or E-mail: captioning@wvii.com

    Presque Isle:
    WAGM - 764-4461 X222 or E-mail: ccap@wagmtv.com

    If contacting the station directly doesn't work, you can complain, in writing, to the broadcasting company (if you use an antenna for TV reception) or to the cable company (if you have cable) or to the satellite company (if you use a satellite dish).

    Sample complaint letters are available on the NAD website NAD File Complaints
    or call Nancy Winter at the Division for the Deaf, Hard of Hearing & Late Deafened for help.

    You may also file a complaint to:

    Federal Communication Commission (FCC)
    445 12th Street SW, Room 6C-447
    Washington, DC 20554
    1-888-835-5322 (TTY)
    1-888-225-5322 (V)
    1-866-418-0232 (FAX)
    Email: fccinfo@fcc.gov

    Disability Rights Maine

    160 Capitol Street, Suite 4
    Augusta, Maine 04330
    207-626-2774 x236 (V/TTY)
    1-800-452-1948 (V/TTY)
    207-621-1419 (FAX)

    Disability Rights Maine (DRM), the statewide protection and advocacy agency for people with disabilities, is a private, nonprofit organization independent of state government. In partnership with people with and without disabilities, DRM promotes and enhances the rights of people with disabilities so they can choose to live, receive education, work, be with family and friends and enjoy life in the community of their choice. DRM advocates for people with legal-rights problems directly related to their disability by:

    • providing information about legal rights and service systems.
    • referring people to appropriate services.
    • individually representing people in meetings, hearings and court.
    • working for service system reform and change.

    Disability Rights Maine-Deaf Services

    Civil Rights Program
    See AGENCIES chapter.

    Department of Health and Human Services (DHHS)

    ADA/Equal Employment Opportunity Coordinator
    11 State House Station
    Augusta, ME 04333-0011
    287-1877 (V)
    TTY Users Call Maine Relay 711

    DHHS has a policy to provide interpreters and has trained staff to use Maine Relay 711 in State offices. To report any difficulty in obtaining accommodations, contact one of the DHHS ADA/EEO Coordinators.

    Maine Human Rights Commission

    51 State House Station
    19 Union Street
    Augusta, ME 04333-0051
    TTY: Maine Relay 711
    624-6290 (V)
    624-8729 (FAX)
    Website: Maine Human Rights Commission

    The Maine Human Rights Commission is the state agency charged with the responsibility of enforcing Maine's anti-discrimination laws. They receive and investigate complaints of unlawful discrimination in employment, housing, education, access to public accommodations, and extension of credit. They attempt to resolve those complaints to the mutual satisfaction of all who are involved. They may pursue a remedy in court when alternative solutions have failed.

    Maine Long-Term Care Ombudsman Program

    61 Winthrop Street
    Augusta, ME 04330
    1-800-499-0229 (V)
    621-1079 (V)
    621-0509 (FAX)
    Email: MLTCOP@MaineOmbudsman.org
    Website: Maine Ombudsman

    The Maine Long-Term Care Ombudsman Program is a non-profit agency whose mission is to advocate for quality of life and care for long-term care consumers. Our services are free and confidential. Our program serves residents of nursing homes, assisted housing programs including residential care and assisted living and consumers receiving home care services including homemaker, adult day and hospice. We also serve patients in hospitals facing barriers in accessing long-term care services.

    MaineHealth Interpreter & Cross Cultural Services

    106 Gilman Street
    Portland, ME 04102
    (207) 662-4983 (V)
    Email: interpreterservices@mainehealth.org

    MaineHealth is committed to providing qualified, in-person sign-language interpreters at all of our locations. We offer interpreting to all Deaf and hard-of-hearing patients and involved family members. MaineHealth Interpreter & Cross Cultural Services provides in-person support across the Southern Maine Region (e.g., Maine Medical Center, Southern Maine Health Care, and their associated practices and diagnostic centers) and technical assistance and language access guidance at all other MaineHealth locations (including Mid Coast Hospital, Parkview Hospital, Pen Bay Medical Center, Lincoln Health, Waldo County General Hospital, Memorial Hospital, Stephens Memorial Hospital, Franklin Memorial Hospital, and NorDx). MaineHealth Interpreter Services guarantees in-person ASL interpreter support in the Southern Maine region within one hour from the time of request, and immediate VRI interpreting available upon arrival for all languages at all locations. We have available for patients and visitors the following accessibility tools: transparent masks; TTYs; in-room videophones; personal use dry erase and communication boards; magnifying lenses; captioning on all TVs; CART and personal assistive listening devices for hard-of-hearing people. Verbal recordings of written medical records can be requested from your clinical care team.

    If you have questions regarding availability of access tools or wish to reporting any difficulty in obtaining accommodations you can reach out to the MaineHealth Interpreter Services Director at (207) 662-4370 or Email: interpreterservices@mainehealth.org

    MaineHealth includes Maine Medical Center, Southern Maine Health Care, Mid Coast Hospital, Parkview Hospital, Pen Bay Medical Center, Waldo County General Hospital, Lincoln Health, Stephens Memorial Hospital, Memorial Hospital, Franklin Memorial Hospital, MaineHealth Medical Group, CHANS Home Health and Hospice, MaineHealth Home and Hospice Services, NorDx, and all other subsidiaries of MaineHealth.

    State of Maine/A.D.A. Accessibility Coordinator

    150 State House Station
    Augusta, ME 04333
    Railey Guthrie, ADA Accessibility Coordinator
    592-2087 (V)
    TTY Users Call Maine Relay 711
    287-5292 (FAX)
    Email: Railey.B.Guthrie@maine.gov

    The State ADA Accessibility Coordinator is responsible for ensuring that all state services and programs are accessible to people who have disabilities. These responsibilities include:

  • Help resolve complaints about disability discrimination and respond to requests for accommodation.
  • Coordinate State compliance under the Americans with Disabilities Act (ADA), section 504 of the Rehabilitation Act, and the Maine Human Rights Act.
  • Provide training and technical assistance.
  • Review agency implementation of ADA compliance plans.

    If you have any complaints about disability discrimination or accommodations in state services or programs contact Railey Guthrie at the above number.

    U.S. Department of Health & Human Services
    Office for Civil Rights
    Region I
    John F. Kennedy Building, Room 1875
    15 New Sudbury Street
    Boston, MA 02203
    (617) 565-1343 (TTY)
    1-800-368-1019 (V)
    (617) 565-1340 (V)
    (617) 565-3809 (FAX)
    Email: OCRMail@hhs.gov
    Website: Office for Civil Rights

    If you believe discrimination has happened to you or anyone else because of race, color, national origin, age, sex, disability or religion by a health care or human services provider (such as hospitals, nursing homes, social service agencies, etc.), you or your representative may file a complaint with the Office for Civil Rights (OCR).

    Office for Civil Rights complaint process: Complaints usually must be filed within 180 days (6 months) from the date of the alleged discriminatory act.



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    Resource Guide: COURTS

    Last Updated; December 7, 2023

    Maine State Court Accessibility

    The Maine Judicial Branch is committed to providing equal access to Maine state court facilities and court services, ensuring equal employment opportunity, and maintaining an environment in which all people-with diverse needs and functional abilities are treated with dignity, respect, and courtesy.

    (Please know that the Maine state courts do not include the county probate courts. For interpreters and accommodations in probate court, please contact your county probate court administration.)

    To schedule interpreter services and CART (real-time transcription) services for a Maine state court event, please contact the Communication Access Specialist:
    Email: interpreters@courts.maine.gov

    207-822-0703 (V)
    Maine Relay 711
    207-822-0781 (FAX)

    To request other accommodations in Maine state court, please contact the Court Access Coordinator:
    Email: accessibility@courts.maine.gov
    207-822-0718 (V)
    Maine Relay 711
    207-776-6096 (FAX)

    Office of Court Access
    Administrative Office of the Courts
    P.O. Box 4820
    Portland, ME 04112

    The Americans with Disabilities Act does not require the Maine Judicial Branch to take an action that would fundamentally alter the nature of Maine state court services, impose an undue financial or administrative burden on the Judicial Branch, or alter the legal requirements in a case, and the Judicial Branch does not provide attorney services or legal advice as a disability accommodation.

    Maine District Courts and Phone Numbers
    District Court

    Address

    Phone Numbers

    Augusta 1 Court Street, Suite 101, Augusta (207) 213-2800/711 Maine Relay
    Bangor 78 Exchange St., Bangor (207) 561-2300/711 Maine Relay
    Belfast 11 Market Street, Belfast (207) 338-1940/711 Maine Relay
    Biddeford 515 Elm Street, Biddeford (207) 283-6000/711 Maine Relay
    Bridgton 3 Chase St., Suite 2, Bridgton (207) 647-3535/711 Maine Relay
    Calais 382 South St., Suite B, Calais (207) 454-2055/711 Maine Relay
    Caribou 144 Sweden St., Caribou (207) 493-3144/711 Maine Relay
    Dover-Foxcroft 159 East Main St., Suite 21, Dover-Foxcroft (207) 564-2240/711 Maine Relay
    Ellsworth 50 State St., Suite 2, Ellsworth (207) 667-7141/711 Maine Relay
    Farmington 129 Main St., Suite 1, Farmington (207) 778-2119/711 Maine Relay
    Fort Kent 139 Market St., Suite 1, Fort Kent (207) 834-5003/711 Maine Relay
    Houlton 26 Court St., Suite 201, Houlton (207) 532-2147/711 Maine Relay
    Lewiston 71 Lisbon St., Lewiston (207) 795-4800/711 Maine Relay
    Lincoln 52 Main St., Lincoln (207) 794-8512/711 Maine Relay
    Machias 85 Court St., Machias (207) 255-3044/711 Maine Relay
    Madawaska 645 Maine St., Madawaska (207) 728-4700/711 Maine Relay
    Millinocket 207 Penobscot Ave., Millinocket (207) 723-4786/711 Maine Relay
    Newport 12 Water St., Newport (207) 368-5778/711 Maine Relay
    Portland 205 Newbury St., Portland (207) 822-4200/711 Maine Relay
    Presque Isle 27 Riverside Dr., Presque Isle (207) 764-2055/711 Maine Relay
    Rockland 62 Union St., Rockland (207) 596-2240/711 Maine Relay
    Rumford 145 Congress St., Rumford (207) 364-7171/711 Maine Relay
    Skowhegan 47 Court St., Skowhegan (207) 474-9518/711 Maine Relay
    South Paris 26 Western Ave., South Paris (207) 743-8942/711 Maine Relay
    Springvale 447 Main St., Springvale (207) 459-1400/711 Maine Relay
    Waterville 18 Colby St., Waterville (207) 873-2103/711 Maine Relay
    West Bath 101 New Meadows Rd., West Bath (207) 442-0200/711 Maine Relay
    Wiscasset 32 High St., Wiscasset (207) 882-6363/711 Maine Relay

    Maine Superior Courts and Phone Numbers
    Superior Court Address Phone Numbers
    Androscoggin 2 Turner St., Auburn (207) 330-7500/711 Maine Relay
    Aroostook-Caribou 144 Sweden Street, Suite 101, Caribou (207) 498-8125/711 Maine Relay
    Aroostook-Houlton 25 Court Street, Houlton (207) 532-6563/711 Maine Relay
    Cumberland 205 Newbury Street, Portland (207) 822-4200/711 Maine Relay
    Franklin 140 Main Street, Farmington (207) 778-3346/711 Maine Relay
    Hancock 50 State Street, Ellsworth (207) 667-7176/711 Maine Relay
    Kennebec 1 Court Street, Suite 101, Augusta (207) 213-2800/711 Maine Relay
    Knox 62 Union Street, Rockland (207) 594-2576/711 Maine Relay
    Lincoln 32 High Street, Wiscasset (207) 882-7517/711 Maine Relay
    Oxford 26 Western Avenue, South Paris (207) 743-8936/711 Maine Relay
    Penobscot 78 Exchange Street, Bangor (207) 561-2300/711 Maine Relay
    Piscataquis 159 E. Main Street, Dover-Foxcroft (207) 564-2240/711 Maine Relay
    Sagadahoc 752 High Street, Bath (207) 442-0200/711 Maine Relay
    Somerset 41 Court St., Skowhegan (207) 474-5161/711 Maine Relay
    Waldo 11 Market Street, Belfast (207) 338-1940/711 Maine Relay
    Washington 85 Court Street, Machias (207) 255-3326/711 Maine Relay
    York 515 Elm Street, Biddeford (207) 283-6000/711 Maine Relay
    Violations Bureau 85 Park St., Lewiston (207) 783-5422/711 Maine Relay



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    Resource Guide: CUED SPEECH SERVICES

    Last Updated; December 5, 2023

    Cue Camp Mechuwana

    Email: CueCampMechuwana@gmail.com

    Facebook Page: Cue Camp Mechuwana

    Camp Information

    Cue Camp Mechuwana is a summer enrichment camp which provides children who are deaf and hard of hearing, along with their families, and the professionals who support them, the opportunity to engage with others in a similar journey. Cue Camp is a unique experience where children have an opportunity to participate in camp activities such as arts & crafts and sports & games with their peers.

    Activities are led by qualified staff, mainly deaf adults and teachers of the deaf, who immerse the children in language-rich play through both visual and auditory modes of communication. Children have the opportunity to meet and interact with deaf adults with diverse experiences, who utilize a variety of hearing technology and language modalities.

    While children are engaged in camp activities, parents and professionals can attend cue classes to learn a new visual modality or improve their cueing skills. Presentations and panels provide new information about deaf related topics and exposure to diverse experiences and ideas. Throughout the week, individuals have the opportunity to connect, collaborate, and learn from each other. Activities such as swimming, boating, board games, and lawn games allow camp participants of all ages to interact and bond as part of a larger community that supports one another long after camp ends.

    Please contact us for more information.

    Cue College

    Cue College is a program of Alternatives in Education for Deaf and Hard-of-Hearing Individuals (AEHI)
    9300 Capitol Drive
    Wheeling, IL, 60090

    AEHI is an Illinois not-for-profit 501(c)(3) organization. Website: Cue College

    Cued Language Transliterators (CLT)

    Esther Lee-Samia, CLT
    Springvale, ME 04083
    207-590-7470 (V/Text)
    Email: ELEESAMIA@gmail.com

    Anna Flanagan
    Saco, Maine
    207-615-4701 (V/Text)
    Email: flanagan.anna@gmail.com

    Cued Speech Association of Maine

    Nicole Dobson, Director of Programs
    Sanford, Maine 04073
    207-602-0770 (V/text)
    Email: access.dobson@gmail.com
    Website: Cued Speech Association of Maine
    Also see, Cued Speech Association of Maine Facebook group.

    Cued Speech is a system that makes a spoken language a visual language. This mode of communication provides visual access to spoken language by using hand shapes and hand locations to supplement the natural mouth movements of speech. Hand shapes and locations, in combination with the mouth movements of spoken language, represent consonant sounds and vowel sounds, respectively. Cued languages can be represented with or without voicing and can be understood by those with auditory access and those without. This system was created in order to provide complete visual access to spoken language in order to develop literacy skills. Research has shown that children are able to learn the language of the home, and develop reading skills commensurate with their hearing peers.

    The Cued Speech Association of Maine is a non-profit organization. They provide information, support, and cue classes for families, professionals and individuals with and without hearing loss. Camp Discover and Camp ILA (Camp Instruction, Literacy, & Access) are programs of the Cued Speech Association of Maine. Contact us to find out more.

    Camp Discover

    Contact: Nicole Dobson
    207-602-0770 (V/text)
    Email: access.dobson@gmail.com
    Website: Cued Speech Association of Maine
    Also see, Cued Speech Association of Maine Facebook group.

    The Cued Speech Association of Maine, together with Maine Hands & Voices, invites you to Camp Discover. This camp is for families using all modalities. Classes in Cued Speech, sign language and spoken language are provided. Parents have the opportunity to connect with other parents with kids with hearing loss. Modality specific speech-language therapy is provided for children who are deaf or hard of hearing. Literacy block is a time for reading and book sharing for both children and adults. Children's programming includes exposure, instruction and fun in all modalities. Kids and adults participate in camp activities including waterfront activities, games and campfires. Families, friends, professionals, children and adults enjoy recreation, relaxation, learning and lots of laughs! Join us! Camp Discover and Camp ILA (Camp Instruction, Literacy, & Access) are programs of the Cued Speech Association of Maine. Contact us to find out more.

    Cued Speech Association of New England

    Email: CuedSpeechNewEngland@gmail.com

    Facebook Page: Cued Speech New England

    Cued Speech Association of New England is a 501(c)(3) non-profit organization that supports the use of Cued Speech for access to language and literacy throughout New England.

    Online classes are offered at all levels from introductory through advanced for families wishing to use cued language as a mode of communication and as professional development for Teachers of the Deaf, Speech Language Pathologists, Cued Language Transliterators, Audiologists, Early Interventionists, and other service providers.

    In-person instruction, support, advocacy, and educational consultation is available from experienced, qualified professionals including certified instructors, certified teachers of the deaf, certified cued language transliterators, and deaf native cuers. We work with families, professionals, and schools to provide the resources and services needed to promote age-appropriate language development and literacy for all children.

    We also host Cue Camp Mechuwana, an annual summer camp in a beautiful wooded lake setting in Winthrop, Maine for deaf, hard-of-hearing, and hearing families and professionals to gather to learn to cue, or improve their cueing skills, as well as to learn more about how cueing is being used in bilingual education, to naturally acquire the spoken language of the family and community, to provide phonemic awareness, to receive direct access in educational and professional settings without interpretation, and to improve literacy skills.

    Please contact us for more information.

    National Cued Speech Association (NCSA)

    1300 Pennsylvania Avenue, NW
    Suite 190-713
    Washington, DC 20004
    800-459-3529 (V/TTY)
    Email: info@cuedspeech.org
    Website: National Cued Speech Association (NCSA)



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    Resource Guide: DEAFBLIND & DUAL-SENSORY IMPAIRED

    Last Updated; January 9, 2024

    Division for the Blind and Visually Impaired (DBVI)

    45 Commerce Drive
    150 State House Station
    Augusta, ME 04333-0150
    Elissa Rowe, Director
    623-7954 (V)
    TTY Users Call Maine Relay 711
    287-5292 (FAX)
    Email: elissa.rowe@maine.gov

    DBVI provides rehabilitation, education, independent living services and training to blind and visually impaired consumers (including DeafBlind) of all ages throughout the state.

    Dual-Sensory Impaired/Loss Resources

    Falmouth, ME
    Patty Sarchi
    771-8885 (V)
    Email: psarchi47@hotmail.com

    Patty Sarchi, an advocate for the individual with a dual-sensory impairment/loss, will assist with information and support to find resources that may be needed regarding the loss of sight and hearing. Communication by telephone or email is preferred.

    Helen Keller National Center (HKNC) - New England Regional Office

    2 Abbott Street
    P.O. Box 152
    Woburn, MA 01801
    (516) 320-0265 (V)
    (781) 257-2000 (VP)

    Regional Representative: Christine Telford
    (617) 865-5409 (VP)
    (516) 242-0457 (V/T)
    Email: ctelford@helenkeller.org
    Website: Helen Keller National Center

    The Regional Representatives of HKNC are located in ten offices across the country. They are responsible for connecting with individuals, families, communities, and state stakeholders within their regions to foster collaborative efforts in improving services for individuals with various levels of combined vision and hearing loss ages 14 and up. Visit the HKNC-Regional Representative webpage for more information: HKNC Regional Representatives

    iCanConnect-Perkins School for the Blind

    iCanConnect is a national program with local contacts to help people stay connected with friends, family, their community, and the world. iCanConnect provides free equipment and training to people with both significant vision and hearing loss who meet disability and income guidelines.

    In Maine, Perkins School for the Blind is responsible for iCanConnect, and works with Helen Keller National Center and others to provide in-state service. Contact Laura Vaughan with questions about applying in Maine, and download an application.

    People eligible for iCanConnect receive an assessment to identify solutions to support their distance communication goals. Then, participants are provided equipment and training that meets their needs. Examples include smartphones, tablets, computers, and braille devices.

    See how iCanConnect is helping people with both significant vision and hearing loss to stay connected:
    For general iCanConnect questions, contact Laura Vaughan, Perkins School for the Blind, 617.972.7619.
    Email: Laura.Vaughan@perkins.org

    Contact Information:
    I Can Connect - ME
    Attn: Libby Vaughan
    4317 Hartford St, Ste. 202
    Dallas, Texas 75219
    Website: I Can Connect
    (945) 251-4022 (V/Text)
    (945) 223-2300 (FAX)

    New England Consortium on DeafBlindness (NEC)

    175 N. Beacon Street
    Watertown, MA 02472
    Tracy Evans Luiselli, Ed.D., Director
    (617) 972-7517 (V)
    (617) 924-5525 (TTY)
    (617) 972-7354 (FAX)
    Email: NEC@Perkins.org
    Email: tracy.luiselli@perkins.org
    Website: New England Consortium for the Deafblind Technical Assistance and Training (NEC)

    The New England Consortium on DeafBlindness (NEC) provides technical assistance (consultation and training) on behalf of infants, children, and youth who are deafblind or at risk (infants to age 22). NEC staff work in collaboration with school personnel and Maine agencies, and provide professional development to service providers working with learners who have combined vision and hearing support needs. The NEC grant is funded by the federal Office of Special Education Programs (OSEP). Services are provided at no cost to local school districts.

    Resource List for DeafBlind or have Dual Sensory Loss:

    • Resources Washington State Department of Services for the Blind-Blindness Awareness

    • Braille Institute: https://brailleinstitute.org/ virtual classes

    • Resources-Telecommunications for the Deaf and Hard of Hearing Inc (TDI): https://tdiforaccess.org/

    • Apple-possible access for dual sensory loss clients-2018 Article: https://tdiforaccess.org/wp-content/uploads/2020/01/Vol.-49-Issue-1-2018-Addressing-Needs-Issues-DeafBlind-Community-America-2_compressed.pdf

    • Wayfinder: https://umaine.edu/vemi/publication/digital-sign-system-indoor-wayfinding-visually-impaired-2/

    • WayAround: https://www.youtube.com/watch?v=Hcg-QfYpAzs

    • DeafBlind 101: An Introduction to Combined Hearing and Vision Loss was created to help increase awareness and understanding of the unique challenges experienced by people who have both hearing and vision loss: https://mn.gov/deaf-hard-of-hearing/learning-center/trainings/#/detail/appId/1/id/400794

    • Ageing and Dual Sensory Loss:
      Ageing and Dual Sensory Loss

    • Washington Sensory Disabilities Services:
      Washington Sensory Disabilities Services

    • Intro to Deaf Blindness/ Unique learning needs:
      Usher Syndrome Coalition



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      Resource Guide: EDUCATION

      Last Updated; March 14, 2024

      Adult Education Services

      Maine Department of Education
      23 State House Station
      Augusta ME 04333
      624-6755 (V)
      TTY Users Call Maine Relay 711
      624-6731 (FAX)

      Bangor Adult Education

      Greg Leavitt, Director
      885 Broadway
      Bangor ME 04401
      992-5522 (V)
      Email: gleavitt@bangorschools.net
      Website: Bangor Adult Education

      Portland Adult Education

      14 Locust Street
      Portland ME 04102
      874-8155 (V)
      Email: adulted@portlandschools.org
      Website: Portland Adult Education

      Carrie Pierce, Deaf Educator

      MA: Deaf Education
      American Sign Language Teacher Association Certified
      ASLTA Certified
      Certified Early Intervention Specialist
      Maine Certifications: 029, 292, 282 (0-5), 455 (Maine ASL Endorsement)

      Email: bridginghandsasl@gmail.com
      Facebook: Bridging Hands for ASL

      ASL classes and social events in Belfast area.

      Services provided upon request (Belfast Area):

      Teaching American Sign Language Classes for all ages.
      ASL tutoring, Deaf mentoring.
      Sign language classes for babies.
      Educational consultation.
      Workshops on ASL/Deaf Education/Deaf Culture for kids and staff.
      Tutoring/teaching for Deaf and hard-of-hearing children.

      Services available to individuals, private groups, organizations, schools, daycares, hearing, Deaf, hard-of-hearing, children and adults.

      hear ME now!

      See CHILDRENS SERVICES chapter.

      Maine Educational Center for the Deaf and Hard of Hearing (MECDHH) and Governor Baxter School for the Deaf (GBSD)

      See CHILDRENS SERVICES chapter.

      Sandcastle Clinical and Educational Services

      L/A Hearing Center, Audiological Services

      72 Strawberry Avenue
      Lewiston, ME 04240
      Stephanie Gelinas
      782-2150 (V)
      Email: sgelinas@sandcastlemaine.org

      Services offered:
      Audiological services.
      Speech and language evaluations/therapy.
      Occupational and physical evaluations/therapy.
      Psychological evaluations and mental health therapy.
      An inclusive preschool and pre-K program incorporating basic signing for all children as a language development tool.

      University of Maine at Orono (UMaine)

      121 East Annex
      Orono, ME 04469
      Sara Henry, Director of Student Accessibility Services
      581-2325 (TTY)
      581-2319 (V)
      581-9420 (FAX)

      Student Accessibility Services (SAS) professional staff provide counseling and coordination of services such as interpreters, note takers, tape recorders, special testing situations, on-campus TTYs and building accessibility for students with disabilities.

      University of Southern Maine (USM), Portland and Gorham Campuses

      USM information: academics, events, employment, etc.
      1-866-783-6461 (TTY)
      780-5646 (TTY)
      780-4000(V)
      780-4933 (FAX)

      Disability Services Center
      780-4395 (TTY)
      780-4706 (V)

      Linguistics Department, USM
      P.O. Box 9300
      310 A-Wing Science Building
      Portland, ME 04104-9300

      Dana McDaniel, Ph.D., Department Chair
      780-4582 (V)
      Email: dana.mcdaniel@maine.edu

      The Linguistics Department at USM offers a BA degree in Linguistics with an ASL/English Interpreting concentration. The interpreting program is designed for students who plan careers in interpreting and is nationally accredited by the Collegiate Commission on Interpreter Education. The program accommodates both Deaf and hearing interpreters and provides a comprehensive training program intended to prepare students to take the national certification exams offered by the Registry of Interpreters for the Deaf, usually within two years of graduation from the program. Courses are offered primarily on the USM Portland campus, but sometimes also at off campus sites. In addition, the Signed Language Research Lab serves as a supersite for both RID and EIPA credentialing exams.

      Judy Shepard-Kegl, Ph.D., CSC, CI/CT, NIC-M, OTC, SC:L, ED:K-12 (EIPA: Primary and Secondary ASL, PSE, MCE), NAD IV, CoreCHI, QMHI, BEI-Master, Master Mentor, Coordinator of the ASL/English interpreting track of Linguistics and Director of the Sign Language Research Laboratory
      Email: kegl@maine.edu

      Marie Jean Philip Signed Language Research Laboratory
      Deaf Space
      Tel: 780-4592
      766-7098 (VP)

      EIPA Testing Site
      310 A-Wing Science Building
      Portland, ME 04104
      Tel: 780-4592
      766-7098 (VP)
      USM Linguistics website: USM Linguistics



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      Resource Guide: HEALTH CARE SERVICES

      Last Updated; April 7, 2022

      For a listing of Audiologists & Hearing Aid Dealers & Speech Language Pathologists:

      Go to: pfr.informe.org/almsonline/almsquery.

      Click on Search for an Individual.

      Click on Regulator and scroll through list. Click on Speech, Audiology and Hearing.

      Click on Show Additional Search Options.

      Click on State and then click on Maine.

      Click on Active Licenses.

      Click on Search.

      For a listing of Ears, Nose, and Throat (ENT) Doctors:

      Go to Regulatory Licensing & Permitting
      www.pfr.maine.gov/ALMSOnline/ALMSQuery/SearchIndividual.aspx?Board=376.

      Click on Show Additional Search Options.

      Find Specialty (on bottom).

      Click on: Otolaryngology (or) Otology (or) Otorhinolaryngology.

      Click on Search active licenses only.

      Click on search.

      To contact the Office of Licensing and Registration
      35 State House Station
      Augusta, ME 04333-0035
      624-8603 (V)
      TTY Users Call Maine Relay 711
      624-8637 (FAX)



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      Resource Guide: HEARING EAR DOGS

      Last Updated; December 6, 2023

      A Hearing Ear Dog compensates for the missing sense of hearing much as a seeing eye dog does for blind people.  The dog is trained to recognize and alert his/her owner to vital sounds, such as the alarm clock, doorbell or door knock, telephone, smoke detector or a crying baby.  The dog also provides a sense of security and independence for the deaf or hard-of-hearing person.

      Hearing Ear Dogs or Hearing Dogs are accepted in Maine with the same rights as Seeing Eye Dogs with access to transportation, stores, restaurants or any public building.

      Canine Companions for Independence

      Miller Family Campus
      286 Middle Island Road
      Medford, NY 11763
      Chapter President Kelly Goss
      (631) 561-0200 (V/TTY)
      1-800-572-BARK (2275) (V)
      (631) 561-0230 (FAX)
      Email: ccinorthernnechapter@gmail.com
      Website: Canine Companions for Independence

      Northern New England Chapter
      Kelly Goss, President
      Puppy Raiser - BillyIV , Whitt, Douglas III
      South Berwick, Maine
      207-703-3032

      Dogs for Better Lives

      10175 Wheeler Road
      Central Point, OR 97502
      (541) 826-9220 (V/TTY)
      (541) 826-6696 (FAX)
      Email: info@dogsforbetterlives.org

      Dogs for Better Lives rescues and professionally trains dogs to help people and enhance lives, maintaining a lifelong commitment to all dogs we rescue and all people we serve. These dogs are placed throughout the U.S. at no cost to the recipient.

      NEADS Inc.

      PO Box 1100
      Princeton, MA 01541
      (978) 422-9064 (V/TTY)
      (978) 422-3255 (FAX)
      Email: info@neads.org
      Website: NEADS World Class Service Dogs

      NEADS has bred, raised, trained, and matched over 1,900 World Class Service Dogs since 1976. Our Service Dogs are matched with children and adults, including veterans, who are deaf or have a physical disability, veterans with PTSD, and children with autism or other developmental disabilities. NEADS Assistance Dogs are partnered with professionals in the classroom, ministry, hospital, and courthouse settings. NEADS is accredited by Assistance Dog International, the internationally recognized governing body that establishes industry standards and practices.



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      Resource Guide: INTERPRETING

      Last Updated; March 7, 2024

      INTERPRETING AGENCIES

      For State of Maine departments and agencies: Master Agreements with providers and the State of Maine were made to provide American Sign Language Interpreting and Video Remote Interpreting, statewide, in all State of Maine departments. American Sign Language Interpreting

      ASL Video Remote Interpreting (VRI) - Sign Language USA

      PO Box 1246
      McLean, VA 22101
      Jeff Ingram VRI Director
      703-628-5472 (V)
      240-753-6941 (VP)
      Email: Jeff@signlanguageusa.com
      Website: SLUSA

      On-Demand ASL interpreters 24/7/365. Interpreters can be reached using any computer, laptop, or tablet (Android and Ipad/Apple). Account setup is fast and easy, just use any of the contact information above (email preferred). Sign Language USA was established in 1984 by a Gallaudet professor and is managed by both Deaf and children of Deaf adults (CODA) staff.

      Bangor Chinese School - ASL Interpreting Services (24/7)

      5 Woodview Drive
      Bangor, ME 04011
      Jing Zhang, Director
      Suzhong Tian, Co-Director
      207-990-0710
      207-992-8880 (Cell)
      207-992-8881 (Cell)
      Email: jingzhang@bangorchinese.com
      Website: Bangor Chinese School

      24/7 on-site and remotely medical organizations, educational systems, law enforcement agencies, business, and court interpreting services, including ASL interpreting services, and documents translation. Bangor Chinese School has been providing such professional interpreting services statewide for more than years with state licensed and nationally certified interpreters.

      Certified Interpreting - The Sign Language Network

      P.O. Box 647
      Kittery, ME 03904-0647
      Ruth Vigna, Co-Director
      Victor Vigna, Co-Director
      207-798-7995 (V)
      207-319-7378 (VP)
      207-729-0875 (FAX)
      Email: services@CIMaine.com
      Website: Certified Interpreting - The Sign Language Network

      Our services are provided both on-site and remotely in a wide variety of settings, including healthcare, educational, corporate, governmental, legal, etc. We are networked to a large pool of professional interpreters and work quickly, with attention to detail, to ensure the highest quality of interpreting and translation services at reasonable prices. We also provide video ASL translations of written documents and publications, as well as inset interpreting of existing video programs, using our own professional video studio and editing services. Please contact Certified Interpreting for current information and pricing on all of our services.

      Kewl ASL

      Danielle Perfetto
      349 Cushing Road
      Friendship, ME 04547
      207-240-1390 (V)
      Email: kewlasl@gmail.com

      Kewl ASL subcontracts with individuals who are qualified to provide a variety of interpreting, including educational interpreting services. Because of the range of services we provide, there is flexibility within the agency to satisfy more complex requests. We look forward to providing top quality services to all of our customers. To request services, please call, email or text us with the basic information and we will get back to you within 24 hours. We welcome your inquiries, comments and unusual requests!

      Language Partners

      420 Cumberland Avenue
      Portland, ME 04101
      Phone: (207) 523-2700
      Email: lp@thelanguagepartners.com
      Website: Language Partners

      Since 1997, Language Partners has stood as a trusted provider of professional interpreting services throughout Maine. We pride ourselves on offering round-the-clock on-site, pre-scheduled remote and on-demand ASL interpreting services. With over four decades of experience, the Language Partners, Deaf/hard-of-hearing team, possesses a profound understanding of the Deaf community. Our commitment to serving our customers is guided by decades of expertise and an unwavering passion for our work.

      Mary Jane Grant Sign Language Interpreting Services, LLC

      P.O. Box 843
      Sanford, ME 04073
      207-651-3146 (V/Text)
      207-805-7836 (VP)
      Email: requests@maryjanegrant.com
      Website: Mary Jane Grant Sign Language Interpreting Services, LLC

      Please Note:
      We process requests from Monday to Friday, between 8:00 a.m. and 5:00 p.m. (EST). Any requests received through our website, email, or phone messages after 5:00 p.m. will be processed on the following business day. At this point in time, we do not offer on-call emergency overnight services unless we are contacted before 5:00 p.m. on weekdays.

      Pine Tree Society - Interpreting Services

      71 US Route 1, Suite B
      Scarborough, ME 04074
      207-386-5971 (V)
      207-510-4647 (VP)
      885-0076 (FAX)
      Email: interpreting@pinetreesociety.org
      Website: Pine Tree Society - Interpreting Services

      Pine Tree Society's Interpreting Services has been offering sign language interpreting services and Deaf culture trainings throughout Maine since 1976. Interpreting Services is a program of Pine Tree Society, a non-profit organization that has been serving Maine people since 1936.

      In addition to general sign language interpreting, the program offers a statewide emergency sign language interpreting service during non-business hours, widely used by hospitals, mental health and legal agencies. The program's innovative Video Remote Interpreting allows interpreters to provide services remotely with state-of-the-art video conferencing technology. This service increases access to sign language interpreters in a way that is cost-effective for our customers.

      INTERPRETING INFORMATION

      Maine Sign Language Interpreting Committee (MeSLIC)

      The Maine Sign Language Interpreting Committee under the Maine Association of the Deaf (MeAD) serves as a committee for Deaf/hard-of-hearing/hearing interpreters to build community, skills, and discuss the work of interpreting in the state of Maine. Through the partnership between MeAD and MeSLIC, Deaf/hard-of-hearing/hearing stakeholders can participate in discussions about interpreting in the state of Maine. Any and all interpreters are welcome to join the committee through membership with MeAD.

      MeSLIC Committee Chairs 2023: Melinda Stamp and Amy Richardson
      Email: MESLIC@deafmaine.org

      MeSLIC Interpreter Continuing Education Sponsor
      Email: mead.ceu@gmail.com

      Website: Maine Terp

      National Registry of Interpreters for the Deaf (RID)

      Website: National Registry of Interpreters for the Deaf (RID)

      To Find National Members:
      Click on Search Tools
      Click on Find a Member
      Select two criteria to search

      Maine RID is not an interpreter referral agency. Please contact the interpreting agencies listed.

      Office of Professional and Occupational Regulation

      35 State House Station
      Augusta, ME 04333-0035
      TTY Users Call Maine Relay 711
      624-8603 (V)
      624-8637 (FAX)

      Website: Office of Professional and Occupational Regulation

      Individuals who are paid for providing interpreting services for deaf and hard-of-hearing people must be licensed with the Department of Professional and Financial Regulation, Office of Professional and Occupational Regulation. To download an application to obtain a license as an interpreter for deaf and hard-of-hearing people, view the governing regulations, obtain information on licensing fees or contact the Office of Professional and Occupational Regulation, please visit the website address. Clicking "Licensee search" on the right-hand side of the website (under "About this Program") will bring you to a page that will allow you to search by the licensee's name, license number, town, city or county.



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      Resource Guide: LAWYERS

      Last Updated; December 13, 2023

      PLEASE NOTE: The Division for the Deaf, Hard of Hearing & Late Deafened compiles this list of resources for the use of people in Maine. The list may not be complete, and the inclusion of a resource should not be seen as an endorsement.

      Disability Rights Maine (DRM)

      See COMPLAINTS chapter.

      Disability Rights Maine-Deaf Services

      See AGENCIES chapter.

      Lawyer Referral Service

      Maine State Bar Association
      P.O. Box 788
      Augusta, ME 04332-0788
      1-800-860-1460 (V)
      623-0083 (FAX)
      Email: LRS@mainebar.org
      Website: Lawyer Referral Service

      The Lawyer Referral Service (LRS) is a service that matches people with an appropriate attorney for their legal situation. The service charges a one-time $25 administrative fee for referrals to member attorneys. The referred lawyer will not charge for the first 30 minutes of consult; any services beyond that time will be at the lawyer's standard rates, which should be discussed with the attorney. The Lawyer Referral Service does not offer reduced rate or pro bono service. A referral may be requested on the website, or you can email us or call and leave a message above with contact information, and we will respond with an email, or a text message, or by regular postal mail.

      Pine Tree Legal Assistance

      Augusta Office
      39 Green Street
      Augusta, ME 04330
      622-4731 (V)
      623-7774 (FAX)

      Bangor Office
      115 Main Street, 2nd Fl.
      Bangor, ME 04401
      942-8241 (V)
      942-8323 (FAX)

      Native American Unit
      115 Main Street, 2nd Fl.
      Room 41
      Bangor, ME 04401
      1-877-213-5630 (V)
      942-8323 (FAX)


      Lewiston Office
      37 Park Street, 4th Fl., Suite 401
      Lewiston, ME 04240
      784-1558 (V)
      783-8774 (FAX)

      Machias Office
      208 Main Street, Suite 1
      Machias, ME 04654-0278
      255-8656 (V)
      255-8657 (FAX)
      Portland Office
      88 Federal Street
      Portland, ME 04101
      774-8211 (V)
      828-2300 (FAX)
      KIDS LEGAL
      774-8246 & 1-866-624-7787 (V)
      Presque Isle Office
      373 Main Street
      Presque Isle, ME 04746
      764-4349 (V)
      764-2455 (FAX)
      York County Shelter
      Pine Tree Legal
      206-1100 (V/FAX)

      Website: Pine Tree Legal Assistance

      Pine Tree Legal provides free civil legal help to Maine people with low incomes. They do not do criminal work. Priorities include housing (evictions, landlord/tenant problems, unsafe housing and housing discrimination), special education issues, public benefits (such as TANF, ASPIRE, PaS, food stamps and general assistance), foreclosure/predatory lending, IRS problems, domestic violence, MaineCare and access to health care, poverty tax abatements and consumer problems. All offices do not have the same priorities and do not cover everything on this list. Individuals are encouraged to contact the nearest Pine Tree office or project to see if they qualify for help. While there is no charge for services, clients may be asked to help with court costs. Because of limited staff, they can't help everyone who needs assistance.


      PLEASE NOTE:
      The following attorneys and firms are listed here because they have been known to accept and be capable of communicating effectively with Deaf and hard-of-hearing persons. Other attorneys may also fit these characteristics and will be added to this listing as they become known to the Division for the Deaf, Hard of Hearing & Late Deafened.

      Berman & Simmons, P.A.

      129 Lisbon Street
      Lewiston, ME 04243
      207-784-3576 or 800-244-3576 (V)
      207-784-7699 (FAX)
      Email: intake@bermansimmons.com
      Website: Berman & Simmons

      Berman & Simmons is a personal injury law firm specializing in vehicles accidents, medical negligence, wrongful death, defective products, dangerous drugs, sexual abuse, and other serious injuries. We are currently part of a four-firm coalition representing clients of the Lewiston shootings. For over 100 years, we have helped clients who have been seriously injured due to no fault of their own and we are proud to represent clients from many diverse backgrounds. We partner with local organizations for interpretation and translation services.

      With offices in Lewiston, Bangor, Portland, and Biddeford, Berman & Simmons has 17 lawyers and more than 40 staff members serving clients in Maine, New Hampshire, and throughout Northern New England.

      Fales & Fales, P.A.

      192 Lisbon Street
      Lewiston, ME 04240
      (207) 786-0606 (V)
      (207) 786-2514 (FAX)
      Email: aferguson@faleslaw.com
      Website: Law Offices of Fales & Fales, P.A.

      Fales & Fales, P.A. is a Lewiston law firm that represents personal injury victims and families that have lost loved ones due to wrongful death. It has compassionate, knowledgeable attorneys who put client interests first. Fales & Fales, P.A. was founded in 1891.

      Hardy Wolf & Downing Injury Lawyers

      186 Lisbon Street, Lewiston ME 04240 or PO Box 3065, Lewiston, ME 04243
      1-800-992-7333 (V)
      795-6296 (FAX)
      Email: info@hardywolf.com
      Website: Hardy Wolf & Downing Injury Lawyers

      For more than 40 years, our personal injury lawyers in Portland and Lewiston have helped Maine accident victims receive fair compensation from insurance companies. We represent victims of car accidents, truck accidents, motorcycle accidents, traumatic brain injury, and personal injury in the Portland, Lewiston, Auburn, and Bangor areas of Maine.

      Reben, Benjamin and March

      Attorneys at Law
      P.O. Box 7060
      97 India Street
      Portland, ME 04112
      1-800-852-8554 (V)
      772-6402 (FAX)

      Automobile accidents, injuries caused by defective machinery or products, improper medical treatment and discrimination.

      The Law Offices of Joe Bornstein

      P.O. Box 4686
      Portland, ME 04112
      207-772-4624 (V)
      Email: resourceguide@joebornstein.com
      Website: The Law Offices of Joe Bornstein

      The Law Offices of Joe Bornstein specializes in personal injury law including car, truck, motorcycle, pedestrian, and bicycle accidents. With a statewide practice and seven conveniently located offices in Sanford, Biddeford, Portland, Windham, Lewiston, Augusta and Bangor, the Law Offices of Joe Bornstein has been getting injured Mainers the justice they deserve for nearly 50 years with over 25,000 victories for Maine families. The Law Offices of Joe Bornstein - Maine lawyers working for Maine people.



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      Resource Guide: ORGANIZATIONS FOR THE DEAF

      Last Updated; March 25, 2024

      ALDA, Inc.

      8038 MacIntosh Lane, Suite 2
      Rockford, IL 61107-5336
      (815) 332-1515 (V/TTY)
      1-866-402-2532 (Toll free V)
      Contact Region I Director: Debra Bare-Rogers
      Email: RD1@alda.org
      Website: ALDA

      The mission of the Association of Late-Deafened Adults (ALDA) is to support the empowerment of deafened people. Late-Deafened Adults are people who have lost the ability to understand speech with or without hearing aids after acquiring spoken language. ALDA is committed to providing a support network and a sense of belonging by sharing our unique experiences, challenges and coping strategies, helping one another find practical solutions and emotional support, and working together with other organizations and service providers for our common good.

      Bangor Deaf Club also known as TRI Flying Hands Club

      P.O. Box 2121
      Bangor, ME 04401
      Email: triflyinghandsclub@gmail.com

      Tri-flying Hands Club (TFH) is the longest standing Deaf club in Maine. We strive to be inclusive and welcoming to all Deaf and Hard of hearing community members including ASL students. TFH sponsors several community events throughout the year to promote the Deaf community and Deaf awareness. Please contact us triflyinghandsclub@gmail.com to become a member, be added to our mailing list and/or volunteer.

      Hearing Loss Association of America (HLAA)

      See SUPPORT GROUPS chapter.

      Maine Association for the Deaf, Inc. (MeAD)

      Tommy Minch, Co-President
      Sitara Sheikh, Co-President
      Email: mead.president@gmail.com
      Email: mead.secretary@gmail.com

      The Maine Association for the Deaf (MeAD) is a state chapter of the National Association for the Deaf (NAD) and is the central Deaf organization for statewide activities for the Deaf in Maine. Founded in Belfast in 1877, this organization focuses on social, education, recreation, civic and economic welfare of all Deaf and hard-of-hearing citizens and holds a biennial convention. A person need not be Deaf or hard of hearing to be a member.

      Maine Sign Language Interpreting Committee (MeSLIC)

      The Maine Sign Language Interpreting Committee under the Maine Association of the Deaf (MeAD) serves as a committee for Deaf/hard-of-hearing/hearing interpreters to build community, skills, and discuss the work of interpreting in the state of Maine. Through the partnership between MeAD and MeSLIC, Deaf/hard-of-hearing/hearing stakeholders can participate in discussions about interpreting in the state of Maine. Any and all interpreters are welcome to join the committee through membership with MeAD.

      MeSLIC Committee Chairs 2023: Melinda Stamp and Amy Richardson
      Email: mead.interpreting@gmail.com

      MeSLIC Interpreter Continuing Education Sponsor
      Email: mead.ceu@gmail.com

      Website: Maine Terp

      Maine Deaf Senior Citizens

      Ronald Madore, President
      Bonnie Snow, Secretary
      Email: jbsnow@roadrunner.com

      The Maine Deaf Senior Citizens group provides social events on the first and third Tuesdays of the month at the Maine Educational Center for the Deaf and Hard of Hearing/Governor Baxter School for the Deaf.

      Maine Recreation Association of the Deaf

      See Maine Recreation Association of the Deaf Facebook page for activities.

      The Maine Recreation Association of the Deaf is a volunteer organization for deaf, hard-of-hearing and late-deafened people who want to participate in family activities. There are activities for all ages, including the Deaf Timberfest.

      National Association of the Deaf (NAD)

      National Association of the Deaf (NAD) is the nation's premier civil rights organization of, by and for deaf and hard-of-hearing individuals in the United States of America. Established in 1880, the NAD was shaped by deaf leaders who believed in the right of the American deaf community to use sign language, to congregate on issues important to them, and to have its interests represented at the national level.

      Website: National Association of the Deaf



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      Resource Guide: SPEECH-LANGUAGE PATHOLOGISTS

      Last Updated; December 13, 2023

      Speech Language Pathologists (SLPs) generally tend to focus on the acquisition of spoken English language.  The SLPs listed below have varying levels of proficiency in American Sign Language and signed forms of English.  Call the SLP nearest you to inquire about services available (e.g., evaluations, sign training, consultation) and payment mechanisms.

      Anthony C. Briscoe
      P.O. Box 308
      Presque Isle, ME 04769
      1-800-413-9692 (V-in state only)
      764-4498 (V)

      Nicole Dobson, M.S. CCC-SLP, BCS-CL
      -Speech-Language Pathologist
      -Teacher of the Deaf
      -Board Certified Specialist in Child Language
      -Special Education Consultant
      -Cued Speech/cued language Instructor

      ACCESS Services
      ASL, Cued Language, Communication, Education & Speech Support Services
      45 Portland Rd STE 7 PMB 105
      Kennebunk, ME 04043
      207-602-0770 (V/text)
      Email: access.dobson@gmail.com

      Stephanie Gelinas
      Sandcastle Clinical & Educational Services
      72 Strawberry Avenue
      Lewiston, ME 04240
      782-2150 (V)
      Email: sgelinas@sandcastlemaine.org

      Louise Packness
      61 Rackleff Street
      Portland, ME 04103
      772-4204 (V)



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      Resource Guide: STATE & LEGISLATIVE OFFICES

      Last Updated; December 13, 2023

      The Legislature -- Assistive listening equipment is available in the Senate and House chambers and in legislative hearing rooms. It is helpful to call ahead for assistive listening equipment to ensure they are in working order. American Sign Language interpreters are available on alternating Wednesdays and Thursdays from 10:00-5:00 during the legislative session. Generally, interpreters can be scheduled to interpret legislative meetings on those days and are available to help legislators communicate with constituents visiting the State House during these hours.
      Contact: Casey Milligan, Manager
      Legislative Information Office
      100 State House Station
      Room 132, State House
      Augusta, ME 04333
      287-1692 (V)
      287-1580 (FAX)
      Use Maine Relay 711
      Email: casey.milligan@legislature.maine.gov

      Department of Health & Human Services - Office of Aging and Disability Services

      Maine Statewide Crisis Hotline
      1-888-568-1112 (Voice) or 711 (Maine Relay)

      The Maine Crisis Hotline helps to stabilize individuals and families while assisting in crisis resolution and action planning. If you are concerned about yourself or about somebody else, call the 24-hour crisis hotline and speak with a trained crisis clinician who can connect you to the closest crisis center. For more information visit: Website: Maine Crisis Hotline

      Designated Deaf Services Guardian Agents and/or Intake and Eligibility Staff

      Augusta Office
      Stephanie Emens, Guardian Agent
      41 Anthony Avenue
      11 State House Station
      Augusta, ME 04333-0011
      TTY Users Call Maine Relay 711
      287-2463 (V)
      287-7186 (FAX)
      Email: Stephanie.Emens@maine.gov
      Bangor Office
      Travis Dalessandro & Chasity Strout-Intake: Penobscot, Piscataquis, Washington, Hancock Counties
      19 Maine Avenue
      Bangor, ME 04401
      TTY Users Call Maine Relay 711
      561-4312 (V)
      561-4396 (FAX)
      Email: Travis.Dalessandro@maine.gov
      Chasity Strout
      561-4365 (V)
      Email: chasity.strout@maine.gov

      Portland Office
      Vanessa Clements, Intake Coordinator, Cumberland County
      151 Jetport Boulevard
      Portland, ME 04102-1946
      207-766-7075 (VP)
      822-2267 (V)
      822-0295 (FAX)
      Email: Vanessa.Clements@maine.gov

      Rockland Office
      91 Camden Street, Suite 103
      Rockland, ME 04841
      TTY Users Call Maine Relay 711
      1-800-704-8999 and 596-4321 (V)
      596-2304 (FAX)
      Pam Butler: Knox, Lincoln, Sagadahoc, Waldo Counties
      Email: Pamela.Butler@maine.gov

      Nicole Conner: Kennebec and Somerset Counties
      Phone: 474-4856 (V)
      Fax: 287-7186
      TTY Users Call Maine Relay 711
      Email: Nicole.conner@maine.gov
      Anne DAlonzo: Androscoggin, Oxford and Franklin Counties
      592-8348 (V)
      743-1698 (FAX)
      TTY Users Call Maine Relay 711
      Email: Anne.DAlozo@maine.gov

      Lewiston Office
      Dan Crawford
      200 Main Street
      Lewiston, ME 04240
      TTY Users Call Maine Relay 711
      753-9133 (V)
      Email: Dan.Crawford@Maine.gov

      Aroostook County Office: Terry Kenney: Southern Aroostook County
      532-5052 (V)
      493-4032 (FAX)
      Email: Terry.Kenney@maine.gov

      Loise Lemieux: Northern Aroostook County
      493-4032 (V)
      493-4032 (FAX)
      Email: Loise.Lemieux@maine.gov

      Division for the Deaf, Hard of Hearing & Late Deafened

      Bureau of Rehabilitation Services (BRS)
      Department of Labor

      150 State House Station
      Augusta, ME 04333-0150
      Website: Division for the Deaf, Hard of Hearing & Late Deafened

      Terry Morrell, Director
      207-470-7668 (VP)
      207-287-5292 (FAX)
      Email: Terry.L.Morrell@maine.gov


      Nancy Winter, Assistant to the Director
      623-7958 (V)
      Maine Relay 711
      287-5292 (FAX)
      Email: Nancy.A.Winter@maine.gov

      The Division for the Deaf, Hard of Hearing & Late Deafened provides a program of services to deaf, late-deafened, and hard-of-hearing people of Maine. This includes: publication of the Resource Guide, Maine-Lines for the Deaf (newsletter), ongoing Deaf awareness training programs for state agencies, information and referral, advocacy, accessibility promotion, deaf & hard-of-hearing identification cards, deaf & hard-of-hearing placards and a listing of qualified legal interpreters.

      Vocational Rehabilitation (VR)

      Bureau of Rehabilitation Services (BRS)
      Maine Department of Labor
      See EMPLOYMENT chapter.



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      Resource Guide: SUBSTANCE ABUSE

      Last Updated; May 20, 2022

      Alcoholics Anonymous

      Central Service Office
      78 Portland Street
      Portland, ME 04101
      1-800-737-6237 and 774-3034 (V)

      Minnesota Chemical Dependency Program for Deaf and Hard-of-Hearing Individuals

      Lodging Plus Program
      2312 Riverside Avenue South
      Mailing address: 2450 Riverside Avenue South
      Minneapolis, MN 55454
      612-273-4459 (V)
      651-964-1427 (VP)
      612-273-4461 (FAX)
      Jaime Purves, Lodging Plus Admissions Counselor
      Email: jaimelyn.purves@fairview.org
      Deb Guthmann
      Email: dguthmann@aol.com
      Email: deafhoh1@fairview.org
      Website: Minnesota Chemical Dependency Program for Deaf and Hard-of-Hearing Individuals

      The Minnesota Substance Use Disorder Program is part of M Health Substance Use Disorder (SUD) Lodging Plus and is an intensive outpatient program with a residential component. The program is located within the University of Minnesota Medical Center, Fairview, at the Riverside campus in Minneapolis, Minnesota. The Lodging Plus Program is committed to serving Deaf, Hard of Hearing and DeafBlind clients embedded within the larger hearing population. This intensive residential outpatient program provides treatment seven days a week. The program has been providing services to people from all across the United States and Canada since 1989, and is proud to be one of only a few hospital-based chemical dependency programs for the deaf.

      Office of Substance Abuse and Mental Health Services

      Maine Department of Health and Human Services
      41 Anthony Avenue
      11 State House Station
      Augusta, ME 04333
      207-287-2595 (V)
      207-287-4334 (FAX)
      TTY Users Call Maine Relay 711
      Website: Office of Substance Abuse and Mental Health Services

      This office is the single state administrative authority responsible for the planning, development, implementation, regulation, and evaluation of substance abuse and mental health services.



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      Resource Guide: SUMMER CAMPS

      Last Updated; December 27, 2022

      Green Mountain Lions Camp

      Brenda L Seitz- Camp Committee
      PO Box 2165
      Brattleboro, VT 05303
      Email: GreenMtnLionsCamp@gmail.com

      Physical location:
      Covenant Hills
      246 Covenant Hill Rd.
      Cabot, VT 05647

      Website: Green Mountain Lions Camp

      Our summer program offers a unique camp experience for Deaf & Hard of Hearing teens and youth. Hearing children with deaf parents and/or siblings are also welcome!

      Camp Discover

      Held in Maine annually in October
      Contact: Nicole Dobson
      Email: access.dobson@gmail.com
      207-602-0770 (V)

      The Cued Speech Association of Maine, together with Maine Hands & Voices, presents Camp Discover, an educational and fun camp experience for families with kids who are D/deaf and hard of hearing held at Pine Tree Camp in Rome, Maine. Our program offers: instruction and immersion for parents and children in each modality; spoken language, cued language (Cued Speech) and American Sign Language (ASL); parent-to-parent support D/deaf and Hard of Hearing role models; professional support; speech-language-listening therapy and modality-specific training for campers who are D/HH; literacy block, a time for reading our favorite books or shared stories presented in various modalities; and whole-group fun camp activities. We provide sign language interpreting and cued language transliteration services to ensure access to all programming for all participants. Also, as part of our program, we offer intern learning experiences for students or professionals in interpreting/transliterating, speech-language pathology, and deaf education fields of study.

      Camp Horizons

      P.O. Box 323
      South Windham, CT 06266
      Scott Lambeck, Camp Director
      860-456-1032 (V/TTY)
      860-456-4721 (FAX)

      Camp Horizons is a private, residential camp in South Windham, Conn., for youth with intellectual disabilities and deafness as a secondary disability. Camp Horizon's philosophy is to assist each camper in reaching their fullest potential in a supportive, recreational environment. Ages 8 and up; masters program for mature campers.

      Camp Mark Seven

      Isabella Sterly, Camp Director
      Email: campdirector@campmark7.org
      Website: Camp Mark Seven

      144 Mohawk Hotel Road
      Old Forge, NY 13420
      315-207-5706 (VP)

      Camp Mark Seven is a lakefront recreational, educational and leadership camp in the Adirondack Mountains of Old Forge, NY. This summer we are offering the following programs: Deaf Camp, KODA Camp, ASL Immersion and Deaf Culture Week, and an Active Adults Week. We also host retreats on the weekends during the fall season. Camp Mark Seven is the ultimate place to get away, explore, and immerse yourself into the beauty of the Adirondacks.

      Dirigo Experience, a Program at Pine Tree Camp

      114 Pine Tree Camp Road
      Rome, Maine 04963
      Contact Lori Chesley
      207-386-5990 (V)
      207-510-4647 (VP)
      Email: lchesley@pinetreesociety.org
      Website: pinetreesociety

      Dirigo Experience for Deaf and hard of hearing children ages 11-14. This August 24-28 camp session is uniquely designed to build confidence and social and leadership skills in preteens and young teens through guided and immersive outdoor experiences at Pine Tree Camp in beautiful Rome, Maine.

      Sign Tree Camp, a Program at Pine Tree Camp

      114 Pine Tree Camp Road
      Rome, Maine 04963
      Contact Lori Chesley
      207-386-5990 (V)
      207-510-4647 (VP)
      Email: lchesley@pinetreesociety.org
      Website: pinetreesociety

      Sign Tree Camp is a unique retreat designed for adults who are Deaf and have an intellectual disability. Sign Tree Camp offers a fun, language-accessible camp experience in a barrier-free environment at Pine Tree Camp.

      Pine Tree Camp is set on 285 acres of woods and fields and has more than a mile of waterfront on North Pond in Rome, Maine. During their stay, campers have the opportunity to connect with a peer group and benefit from a full range of recreational activities all adapted to meet their needs. Campers stay in beautiful, new, fully accessible cabins with breathtaking views of North Pond and surrounding hills.

      Hearing staff, who work with and support the campers, also benefit from opportunities designed to build skills in Visual Gestural Communication with a goal of supporting individuals long after Sign Tree Camp has ended.



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      Resource Guide: SUPPORT GROUPS

      Last Updated; January 11, 2024

      ALDA, Inc.

      See ORGANIZATIONS FOR THE DEAF chapter.

      Disability Rights Maine-Deaf Services

      Peer Support Group
      See AGENCIES chapter.

      Hearing Loss Association of America

      Formerly Self Help for Hard of Hearing (SHHH)
      Website: Hearing Loss Association of America

      Hearing Loss Association of America (Self Help for Hard of Hearing) is a volunteer, international association of hard of hearing people, their relatives and friends. It is a nonprofit, educational organization devoted to the welfare and interest of those who cannot hear well.

      Maine Educational Center for the Deaf and Hard of Hearing (MECDHH) and Governor Baxter School for the Deaf (GBSD)

      See CHILDRENS SERVICES chapter.

      Maine Hands & Voices

      See CHILDRENS SERVICES chapter.



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      Resource Guide: TELECOMMUNICATIONS RELAY SERVICE

      Last Updated; March 1, 2024

      Maine Telecommunications Relay Service (TRS) Council

      For more information regarding Maine Relay service, go to:

      Website: Telecommunications Relay Service Council

      DRM Communication Technology and Outreach Program

      The Communication Technology and Outreach Program at Disability Rights Maine educates consumers about Maine Relay statewide.

      Maine Relay (MERS) is a free statewide service that connects voice telephone users with individuals who are deaf, hard of hearing, late-deafened or have a speech disability. The service allows consumers to use specialized equipment (such as captioned telephone, TTY, VCO or HCO) to communicate with standard voice telephone users through specially trained relay operators (RO). MERS includes 711, Relay Conference Captioning, IP Relay and Speech-to-Speech (STS) Relay. Maine Relay Service is available 24 hours a day, every day, 365 days a year. All calls are confidential. No records of any conversations are maintained.

      The Communication Technology and Outreach Program visits support groups, senior organizations, rotary clubs, medical organizations, businesses, professional groups, veteran's organizations, and other agencies to share information and provide training on Maine Relay services, adaptive telephone equipment, and telecommunication access. TRS Advocates provide general information, one-on-one training and education for individuals interested in learning more about using Maine Relay. Virtual and in-person exhibits, presentations and demonstrations are provided at no cost.

      For more information contact:
      Riley Albair, Program Director
      Email: ralbair@drme.org



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      Resource Guide: CRISIS HOTLINES

      Last Updated; November 16, 2022

      Abused Deaf Women's Advocacy Services (ADWAS)

      8623 Roosevelt Way NE
      Seattle, WA 98115
      ADWAS Main Office 206-922-7088 (VP)
      Website: ADWAS

      Hotline Contacts
      NATIONAL DEAF HOTLINE
      Videophone: 1 (855) 812-1001
      Email: nationaldeafhotline@adwas.org
      Website: The Deaf Hotline
      (Deaf hotline advocates answer videophone calls, chats, and emails 24/7.)

      LOCAL CRISIS LINE
      Videophone: 1 (206) 812-1001
      Email: hotline@adwas.org

      (24-hour local domestic violence and sexual violence crisis line is available for those who live in Snohomish, King, and Pierce Counties in the state of Washington. Advocates will respond to your message within 15 minutes.)

      Here is the youtube link to a signed video of the information mentioned above - YOUTUBE LINK: "https://youtu.be/ql7zD8X80wE"

      Crisis Hotline

      988 (V)
      TTY Users Call Maine Relay 711
      24-Hour Crisis Hotline

      Agencies around the state will answer the call based on where the call is made from. Trained social workers can help you via relay, come to your home with an interpreter, or meet you at a convenient safe place (like the hospital, where they can use the video equipment to get an interpreter).

      If there is a fire, or if someone is being violent or has a weapon, call 911 for the police.

      DeafLEAD

      2505 West Ash
      Columbia, MO 65203
      573-445-5005 (Voice-Office)
      573-303-5604 (VP-Office)
      Website: DeafLEAD

      Deaf Crisis Line: 321-800-3323

      DeafLEAD provides for the Deaf community. There are two programs:

      1.) Deaf Crisis Line - a 24-hour crisis hotline available for Deaf individuals who have ever been emotionally, physically or sexually abused (past or present) and are struggling with depression, suicidal thoughts, anxiety, or who just need someone to talk to. Trained crisis workers are fluent in sign language and available 24/7/365.

      2.) FREE sign language interpreting for Deaf and Hard-of-Hearing victims of crime, as well as for shelters, law enforcement, and victim service providers working with them.

      Department of Health and Human Services (DHHS) Hotlines

      Website: DHHS Hotlines

      Maine Statewide Sexual Assault Support Helpline

      Maine Coalition Against Sexual Assault (MECASA)
      1-800-871-7741 (V)
      TTY Users Call Maine Relay 711

      TTY access to advocates supporting victims of sexual assault in Maine. Advocates have training in using a TTY and when and how to use an interpreter.

      Recent victim of sexual assault? Survivor of assault that happened a long time ago? Struggling with the impact of a friend or family member's assault? Please call!

      24-hour confidential crisis and/or support helpline. Support groups - in person and virtually. Support and advocacy for survivors and their families. Confidential support, information, referrals, and resources whether you want medical or mental health help, to understand your reporting options, safety planning, or just someone to let you know you are not alone. Learn more about our services at MECASA

      Youth Alternatives Ingraham

      50 Monument Square
      Portland, ME 04101
      774-0700 (TTY) 24-Hour Crisis Hotline
      774-HELP (774-4357) (V) 24-Hour Crisis Hotline
      874-2371 (FAX)

      Youth Alternatives Ingraham is a multi-purpose human service agency providing crisis, residential and support services as well as services to those who are homeless. Our 24-hour hotline, 774-HELP serves as the gateway to community services in Cumberland County, providing a vast array of information, guidance and therapeutic support to people in need.



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