Understanding Compassion Fatigue in Your Library
- Link: Understanding Compassion Fatigue in Your Library
- Topic: Management - Interpersonal Skills
- Level: Elective
- Sponsor: WebJunction
- Format: archived webinar
- Contact Hours: 1
NOTE: You must have a WebJunction Learning account to access this course. Click on the link above and then click on Go To Courses in the teal box in the middle of the page to the right. Enter your learning account login and password. Follow the path below to find the course.
Under Subject Area Menu > Customer Service & Interpersonal Skills > Communication > Understanding Compassion Fatigue in Your Library
You love your job. You love your library. You love helping your patrons and giving them the extra attention that lets them know you care. But there are days when you’ve given just about all you have to give. At the end of the day you feel drained, or irritated, or both! You may have achieved "compassion fatigue." The term, which is used frequently in medical settings, describes a caregiver’s reaction to chronic stress that results in feelings of hopelessness, anxiety, self-doubt, lack of focus and fatigue.
This webinar will help you recognize the symptoms and the situations that may trigger compassion fatigue and understand how it affects you and your working environment. Explore ways to take care of yourself so you can continue to show compassion and give your patrons the care they need.