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Application Development and Support Services Application Development & Support Web Design & Development, State-Wide Applications
Desktop Computing ServicesIT Service Management &
Continuous Improvement

HelpDesk & User Support, IT Service Management

Application Development and Support Services Email, Conferencing, & Fax Services
Email, Secure Email, Audio Conferencing, Web Conferencing, Fax Services

Help Desk ServicesProject Management
Overview, Portfolio Management, Project management Training, Best Practices,

Voice, Data and Radio Services Data, Voice and Radio
Remote Access, Wide Area & Local Area Networks, Radio, Voice/Telephone Services
Print ServicesCentral Print, Copy & Printer Maintenance
Central Printing, Copy Center, High Speed Printing, and Printer Maintenance Services

Hosting Services Hosting
Backup and Recovery, Storage, Database, Linux, UNIX, Virtual and Windows Hosting, File & Print
Print ServicesOIT Performance Metrics
Key performance metrics for OIT provided services.

Risk Management ServicesSecurity and Risk Management
Infrastructure, Physical and Perimeter security, Incident Response and IT Continuity
Infrastructure ServicesInfrastructure
Wiring Services, Application Monitoring

Office 365
Microsoft Office Suite (Outlook, Word, Excel etc.), Skype, OneDrive




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Page last modified: November 20, 2017