FY2018-2019 Service Rates

Service Unit Frequency FY14 Rate FY15Rate FY16 Rate FY17Rate FY18 Rate FY19 Rate FY 18/19 Variance Variance %
IT Services for End Users        
Microsoft Office Suite (Tier G3) User Per Month $ - $ - $ - $ - $ 37.69 $ 37.69    
Microsoft Office Suite (Tier G1) User Per Month $ - $ - $ - $ - $ 21.79 $ 21.79    
Microsoft Office Suite (Tier G1+) User Per Month $ - $ - $ - $ - $ 23.29 $ 23.29    
Microsoft Office Suite (Tier G1++) User Per Month $ - $ - $ - $ - $ 29.21 $ 29.21    
Microsoft Office Suite (Tier Kiosk) User Per Month $ - $ - $ - $ - $ 20.71 $ 20.71    
Microsoft Office Suite (Tier AD-Only) User Per Month $ - $ - $ - $ - $ 9.00 $ 9.00    
**Microsoft Office Shared Mailbox – Plan 2 Per Box Per Month         $5.93 $5.93    
Microsoft Office Suite (PSTN - Public Switched Telephone Network - Adds teleconferencing capabilities to existing skype features. - Not available for AD-only or Kiosk tiers.) User Per Month $ - $ - $ - $ - $ 4.81 $ 4.81    
Desktop/Laptop Support Support Device Per Month $43.63 $ 43.63 $ 48.63 $ 48.63 $ 50.06 $ 50.06 $ 1.43 3%
E-mail - Included in Microsoft Office Suite PO Box Per Month $ 6.29 $ 6.29 $ 7.18 $ 7.18 N/A N/A $ (7.18) -100%
ZixGateway - Included in Microsoft Office Suite per Customized Lexicon Activation One TIme $ 150.00 $ 150.00 $ 150.00 $ 150.00 N/A N/A $(150.00) -100%
Encrypted Email - ZixMail - Included in Microsoft Office Suite Initial Set-up One TIme $20.00 $20.00 $ 20.00 $ 20.00 N/A N/A $ (20.00) -100%
Subscription per PO Box Per Month $2.10 $2.10 $ 2.10 $ 2.10 N/A N/A $ (2.10) -100%
File Services - Included in Microsoft Office Suite User ID Per Month $ 11.41 $ 11.41 $ 11.33 $ 11.33 N/A N/A $ (11.33) -100%
Network Access Device Per Month $ 39.27 $ 39.27 $ 41.27 $ 41.27 $ 53.63 $ 53.63 $ 12.36 30%
Other End User 3rd Party Software License Per Year varies varies varies varies varies varies    
Other End User Equipment Service Order One TIme varies varies varies varies varies varies    
Printers - Estimates BW One TIme 500-5000 500-5000 Charged by Vendor Charged by Vendor    
Color One TIme 750-5000 750-5000 Charged by Vendor Charged by Vendor    
Installation/Setup One TIme $ 75.00 $ 75.00 Charged by Vendor Charged by Vendor    
Maintenance Kit Installation One TIme $ 25.00 $ 25.00 Charged by Vendor Charged by Vendor    
Printer (other) One TIme varies varies Charged by Vendor Charged by Vendor    
Repairs One TIme $ 100.00 $ 100.00 Charged by Vendor Charged by Vendor    
Printers - Repairs through Axis Business Solutions Repair - Labor Per Call $ 99.95 $ 99.95 Charged by Vendor Charged by Vendor    
Repair - Parts Per Call 45% off MSRP 45% off MSRP Charged by Vendor Charged by Vendor    
Subscription Services Desktop Per Month $ 29.51 $ 29.51 $ 27.00 $ 27.00 $ 27.09 $ 27.09 $ 0.09 0%
Laptop Per Month $ 37.51 $ 37.51 $ 34.90 $ 34.90 $ 35.42 $ 35.42 $ 0.52 1%
Software Only (Agency-procured device) Per Month $ 15.32 $ 15.32 $12.89 $12.89 $ 12.92 $ 12.92 $ 0.03 0%
Thin Client Per Month $ 29.51 $ 29.51 per quote per quote per quote per quote    
Toughbook Per Month varies varies per quote per quote per quote per quote    
Standard Base Vehicle Build  Vehicle UPFit Per Year          $1,200.00  $1,200.00 $ 43.00  
Custom, Extended, and Non Warranty work Labor/Repair Per Hour          $  60.00  $  60.00 $ 43.00  
Other End User Services
Active Directory Account Setup Only Per Account One Time $ 50.00 $ 50.00 $ 50.00 $ 50.00 $ - $ - $ (50.00)    
AD Only Per User - includes Windows client access license (operating system of device), System Center Configuration Manager (SCCM) and the Server client access license (active directory privileges). If a user is to have any other Microsoft product installed on their device or access any other server that has Microsoft product installed on it, Microsoft Office Suite applies. Per Month         $ 9.00 $ 9.00      
Additional E-mail Storage/Backup Per GB Per Month $ 1.42 $ 1.42 $ 1.13 $ 1.13 $ 1.06 $ 1.06 $ (0.07) -6%  
User Share Storage/Backup Per GB Per Month $ 1.42 $ 1.42 $ 1.13 $ 1.13 $ 1.06 $ 1.06 $ (0.07) -6%  
Secure File Transfer (FTP) Account / Task Per Month $ 24.01 $ 24.01 $ 17.44 $ 17.44 $ 28.91 $ 28.91 $ 11.47 66%  
Footprints Access User/agent Per Month $ 26.95 $ 26.95 $ 25.18 $ 25.18 $ 17.87 $ 17.87 $ (7.31) -29%  
Imaging Services Fortis Docuware - Named User Per Month $ 132.27 $ 132.27 $ 132.27 $ 132.27 $ 28.27 $ 28.27 $(104.00) -79%  
Kofax Licenses/Maintenance/Server Support Per Month varies varies Charged by Vendor Charged by Vendor      
Orbit Per Month varies varies varies varies varies varies      
Open Text Imaging System - Named User Per Month         $ 48.90 $ 48.90      
Scanners & Scanner Maintenance Per Year varies varies per quote per quote per quote per quote      
Storage/Backup per GB Per gig per month $ 1.42 $ 1.42 $ 1.13 $ 1.13 $ 1.06 $ 1.06 $ (0.07) -6%  
Instant Messaging - Included in Microsoft Office Suite License One Time $ 20.21 $ 20.21 $ 20.21 $ 20.21 N/A N/A $ (20.21)    
User ID Per Month $ 8.48 $ 8.48 $ 5.60 $ 5.60 N/A N/A      
Printing Services - Special Requests Per request One Time varies varies varies varies varies varies      
Communications Services
Telephone Services - Landlines 800 Interstate Per Month $ 39.60 $ 39.60 $ 29.78 $ 29.78 $ 29.98 $ 29.98 $ 0.20 1%  
800 Intrastate Per Month $ 11.00 $ 11.00 $ 11.00 $ 11.00 $ 11.00 $ 11.00 $ -    
Business Lines Per Month varies varies varies varies varies varies      
ISDN Per Month varies varies varies varies varies varies      
Standard Landline Per Month $ 26.74 $ 26.74 $ 29.78 $ 29.78 $ 29.98 $ 29.98 $ 0.20 1%  
New Installs - Standard and Business Lines Per Line 0 - 50 installations One TIme $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ -    
51 -100 installations One TIme per quote per quote per quote per quote per quote per quote      
101- 299 installations One TIme per quote per quote per quote per quote per quote per quote      
300+ installations One TIme per quote per quote per quote per quote per quote per quote      
New Installs - 800 Service Line One TIme $ 73.92 $ 73.92 varies varies varies varies      
Telephone Moves Inside move (xcross wire only) One TIme $ 50.00 $ 50.00 $ 50.00 $ 50.00 $ 50.00 $ 50.00 $ -    
Outside move (Involving vendor) One TIme $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ -    
Toll calls     $ 0.03 $ 0.03 $ 0.03 $ 0.03 N/A N/A      
Toll calls - 800 Lines Only Minute Per Month $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ -    
Wiring Requests Hour One TIme $ 45.00 $ 45.00 per quote per quote per quote per quote      
Switch Programming (Auto Attendant, etc) Service Request Hour One TIme $ 60.00 $ 60.00 $ 60.00 $ 60.00 $ 60.00 $ 60.00 $ -    
Call Center Queue Management Per Agent Per Month         $ 4.00 $ 4.00      
Agent Set-Up Fee One Time         $ 250.00 $ 250.00      
Service Orders - telecommunications Contracted Special Services and Equipment (non-rated) Per Request Contractor's hourly rate Contractor's hourly rate Contractor's hourly rate Contractor's hourly rate Contractor's hourly rate Contractor's hourly rate      
OIT Staff Time Per Hour per quote per quote per quote per quote per quote per quote      
Web Conferencing Adobe Connect (Named User License) Per Year (pro-rated) $ 550.00 $ 550.00 $ 550.00 $ 550.00 $ 550.00 $ 550.00 $ -    
Audio Conferencing - Calling Toll Reservationless Plus - participant Per Minute $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ -    
Toll-Free Reservationless Plus - participant Per Minute $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ -    
Toll Standard Operator Assisted- participant Per Minute $ 0.20 $ 0.20 $ 0.20 $ 0.20 $ 0.20 $ 0.20 $ -    
Toll-Free Standard Operator Assisted- participant Per Minute $ 0.20 $ 0.20 $ 0.20 $ 0.20 $ 0.20 $ 0.20 $ -    
Toll Premium Operator Assisted- participant Per Minute $ 0.22 $ 0.22 $ 0.22 $ 0.22 $ 0.22 $ 0.22 $ -    
Toll-Free Premium Operator Assisted Per Minute $ 0.22 $ 0.22 $ 0.22 $ 0.22 $ 0.22 $ 0.22 $ -    
Canada Tollfree- participant Per Minute $ 0.06 $ 0.06 $ 0.06 $ 0.06 $ 0.06 $ 0.06 $ -    
Alaska and Hawaii Tollfree- participant Per Minute $ 0.11 $ 0.11 $ 0.11 $ 0.11 $ 0.11 $ 0.11 $ -    
Audio Conferencing - Other Services Toll-free Res Plus Phone Playback - participant Per Minute $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ -    
Res Plus Stream Playback - participant Per Minute $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ 0.03 $ -    
MP3/WAV/FTP Per Recorded Conference $ 27.50 $ 27.50 $ 27.50 $ 27.50 $ 27.50 $ 27.50 $ -    
CD Per Recorded Conference $ 33.00 $ 33.00 $ 33.00 $ 33.00 $ 33.00 $ 33.00 $ -    
Encore Digital Replay Per Minute $ 0.20 $ 0.20 $ 0.20 $ 0.20 $ 0.20 $ 0.20 $ -    
LeaderView Per Call $ 220.00 $ 220.00 $ 220.00 $ 220.00 $ 220.00 $ 220.00 $ -    
No Show Fee Per Line varies varies varies varies varies varies      
Mobile Device Management Services - Included in Microsoft Office Suite MDM Support Per Month $ 14.19 $ 14.19 $ 14.19 $ 14.19 N/A N/A $ (14.19)    
BES Activation - License One Time $ 100.00 $ 100.00 $ 100.00 $ 100.00 N/A N/A      
BES Support Per Month $ 14.19 $ 14.19 $ 14.19 $ 14.19 N/A N/A      
Blackberry - Other Per Month varies varies varies varies N/A N/A      
Blackberry Loaner Per Week $ 75.00 $ 75.00 N/A N/A N/A N/A      
Provider Service Per Month $ 34.95 $ 34.95 Charged by Vendor Charged by Vendor      
Set-up Per Request $ 50.00 $ 50.00 N/A N/A N/A N/A      
Cell Phone Minutes* Per Month $ 0.03 $ 0.03 Charged by Vendor Charged by Vendor      
Other Feature* Per Month varies varies Charged by Vendor Charged by Vendor      
Standard Monthly Charge (local)* Per Month $ 3.50 $ 3.50 Charged by Vendor Charged by Vendor      
Pagers Pager* Per Month varies varies Charged by Vendor Charged by Vendor      
Wireless Data Services (Air cards provided by US Cellular) Provider Service* (effective June 2012) Per Month $ 34.95 $ 34.95 Charged by Vendor Charged by Vendor      
Dedicated Circuits billed by OIT Circuit Per Month varies - at cost varies - at cost varies - at cost varies - at cost varies - at cost varies - at cost      
     
FAX Services
Fax 500 Plan (includes 500 pages per month) Fax Line Per Year $79.08 $79.08 Charged by Vendor Charged by Vendor      
Other Fax Plans and Services Fax Line Month Ring Central Fax Charged by Vendor Charged by Vendor      
Radio Services
Radio Base Station/Repeater UHF (DOT & Corrections Only) Radio Device Per Month $ 91.54 $ 91.54 N/A N/A N/A N/A      
Radio Base Station/Repeater VHF (DOT & Corrections Only) Radio Device Per Month $ 91.54 $ 91.54 N/A N/A N/A N/A      
Consoles Radio Device Per Month $ 102.40 $ 102.40 $ 118.74 $ 118.74 $ 105.15 $ 105.15 $ (13.59) -11%  
Vehicle Repeaters Radio Device Per Month $ 85.33 $ 85.33 N/A N/A N/A N/A      
Site Repeaters Radio Device Per Month $ - $ - $ 108.84 $ 108.84 $ 105.15 $ 105.15 $ (3.69) -3%  
Mobile Radio Device Per Month $ 68.27 $ 68.27 $ 79.16 $ 79.16 $ 70.10 $ 70.10 $ (9.06) -11%  
Mobile with Vehicle Repeater Radio Device Per Month     $ 98.95 $ 98.95 $ 87.63 $ 87.63 $ (11.32) -11%  
Mobile radios UHF (DOT Only) Radio Device Per Month $ 48.97 $ 48.97 N/A N/A N/A N/A      
Portable Radio Device Per Month $ 34.13 $ 34.13 $ 39.58 $ 39.58 $ 35.05 $ 35.05 $ (4.53) -11%  
Portable (Corrections off Network) Radio Device Per Month $ 25.60 $ 25.60 $ 29.68 $ 29.68 $ 26.29 $ 26.29 $ (3.39) -11%  
Portable radios (DOT Only) Radio Device Per Month $ 32.64 $ 32.64 N/A N/A N/A N/A      
Control Station Radio Device Per Month $ 68.27 $ 68.27 $ 108.84 $ 108.84 $ 87.63 $ 87.63 $ (21.21) -19%  
DOT Mobile Radio Device Per Month         $ 61.34 $ 61.34 $ 61.34    
Deployable control station (CDC) est Radio Device Per Month         $ 87.63 $ 87.63 $ 87.63    
GIS Services
Arc Info Stand-alone License License Per Year $ 1,500.00 $ 1,700.00 $ 2,000.00 $ 2,100.00 N/A - Allocation to Customer Agencies N/A - Allocation to Customer Agencies      
ArcGIS Mobile License License Per Year $ 200.00 $ 250.00 $ 25.00 $ 25.00 N/A - Allocation to Customer Agencies N/A - Allocation to Customer Agencies      
ArcGIS Server Service Application/Service Per Month $ 300.00 $ 300.00 $ 300.00 $ 300.00 N/A - Allocation to Customer Agencies N/A - Allocation to Customer Agencies      
ArcGIS Server - Standalone License/Local Install SDE License Per Year $ 11,000.00 $ 12,000.00 $ 12,000.00 $ 12,000.00 N/A - Allocation to Customer Agencies N/A - Allocation to Customer Agencies      
ArcInfo License Pool Hour Per Month $ 2.50 $ 2.75 $ 6.00 $ 6.00 N/A - Allocation to Customer Agencies N/A - Allocation to Customer Agencies      
ArcView License Pool Hour Per Month $ 1.50 $ 1.75 $ 4.00 $ 4.00 N/A - Allocation to Customer Agencies N/A - Allocation to Customer Agencies      
ArcView Stand-alone License License Per Year $ 500.00 $ 600.00 $ 750.00 $ 800.00 N/A - Allocation to Customer Agencies N/A - Allocation to Customer Agencies      
ArcGIS Extensions License Pool Hour Per Month $ 0.75 $ 1.00 $ 4.00 $ 4.00 N/A - Allocation to Customer Agencies N/A - Allocation to Customer Agencies      
ArcGIS Extensions Standalone License License Per Year $ 600.00 $ 625.00 $ 650.00 $ 675.00 N/A - Allocation to Customer Agencies N/A - Allocation to Customer Agencies      
EDN Subscription Subscription Per Year $ 1,750.00 $ 2,000.00 $ 2,000.00 $ 2,000.00 N/A - Allocation to Customer Agencies N/A - Allocation to Customer Agencies      
Google Earth Client Allocation Per Month $ 4.00 $ 4.50 $ 5.00 $ 5.00 N/A - Allocation to Customer Agencies N/A - Allocation to Customer Agencies      
Google Earth Globe Application/Service Per Month $ 225.00 $ 250.00 N/A N/A N/A N/A      
MapServer Customized Application/Service Per Month $ 175.00 $ 175.00 N/A N/A N/A N/A      
GeoServer Application/Service Per Month     $ 200.00 $ 200.00 N/A - Allocation to Customer Agencies N/A - Allocation to Customer Agencies      
One Time Charges
Application Firewall and Installation Firewall Per Request varies varies varies varies varies varies      
     
Application Firewall Maintenance Firewall Per Year varies varies varies varies varies varies      
     
External Drive Recovery Service Order Per Request $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ -    
Firewall Policy Rule Updates Service Order Per Request $ 50.00 $ 50.00 $ 50.00 $ 50.00 $ 50.00 $ 50.00 $ -    
VPN Tunnel Setup Service Order Per Request         $ 250.00 $ 250.00      
Network DLP
Forensic services on PC/laptop - Standard Copy/Review Service Order Per Request $ 500.00 $ 500.00 varies varies varies varies      
Inside telecommunications move (xcross wire only) Service Order Per Request $ 50.00 $ 50.00 $ 50.00 $ 50.00 $ 50.00 $ 50.00 $ -    
New Installs - 800 Service Line Service Order Per Request $ 73.92 $ 73.92 varies varies varies varies      
Other Move related telecommunications expenses Service Order Per Request varies varies varies varies varies varies      
Outside telecommunications move (Involving vendor) Service Order Per Request $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ -    
Secure Remote Access Remote Network Access - includes token and wireless network connections. Per User per month N/A N/A N/A N/A $ 4.76 $ 4.76 $ 4.76    
SecurID card - 3 year token Per Replacement/New $ 150.00 $ 150.00 $ 150.00 $ 150.00 N/A N/A      
SecurID card - 5 year token Per Replacement/New $ 250.00 $ 250.00 $ 250.00 $ 250.00 N/A N/A      
Wireless Access Points Access Point One Time, Per Request $ 600.00 $ 600.00 $ 450.00 $ 450.00 $ 450.00 $ 450.00 $ -    
Wireless Wire Run & Termination Wire Run One Time, Per Request     $ 150.00 $ 150.00 $ 150.00 $ 150.00 $ -    
Application Infrastructure and Hosting Services
Batch Processing (Cybermation) Per Application Per Month $ 304.46 $ 304.46 $ 790.06 $ 790.06 $ 730.12 $ 730.12 $ (59.94) -8%  
Citrix Services - Published Applications Concurrent User Licenses Per Month $ 42.99 $ 42.99 $ 42.99 $ 42.99 $ 35.04 $ 35.04 $ (7.95) -19%  
Desktop Per Month $ 106.29 $ 106.29 N/A N/A N/A N/A      
Secure File Transfer (FTP) Per Account Per Month $ 24.01 $ 24.01 $ 17.44 $ 17.44 $ 28.91 $ 28.91 $ 11.47 66%  
Data Center Space Server/Equipment Per Month $ 225.00 $ 108.22 $102.66 per Rack Unit $102.66 per Rack Unit $70.46 per Rack Unit $70.46 per Rack Unit $ (9.26) 9%  
IBM Allocated Per Month varies varies varies varies varies varies      
Page Printer Services Per Impression (individual bindery charges billed separately) Per Month $ 0.0408 $ 0.0408 $ 0.0508 $ 0.0508 $ 0.0554 $ 0.0554 $0.00457 9%  
Sharepoint - Included in Microsoft Office Suite Sharepoint Per User $ 33.08 $ 33.08 $ 21.04 $ 21.04 N/A N/A      
Sharepoint - Enterprise (Requires SQL database and storage, billed separately) Included in Microsoft Office Suite Sharepoint Enterprise Per User $ - $ - $ 23.75 $ 23.75 N/A N/A      
SQL Services Analysis Service Per Month $ 294.58 $ 294.58 $ 268.31 $ 268.31 $ 227.58 $ 227.58 $ (40.73) -15%  
Batch Services Per Month $ 167.47 $ 167.47 $ 158.87 $ 158.87 $ 138.28 $ 138.28 $ (20.59) -13%  
Express Service - Tier 4 Per Month $ 6.10 $ 6.10 $ 3.54 $ 3.54 $ 7.41 $ 7.41 $ 3.87 109%  
High Availability Service - Mirroring - Tier 1 Per Month $ 441.87 $ 441.87 $ 402.46 $ 402.46 $ 341.37 $ 341.37 $ (61.09) -15%  
High Availability Service - Clustering - Tier 2 Per Month $ 441.87 $ 441.87 $ 402.46 $ 402.46 $ 341.37 $ 341.37 $ (61.09) -15%  
Reporting Service Per Month $ 589.16 $ 589.16 $ 536.61 $ 536.61 $ 455.15 $ 455.15 $ (81.46) -15%  
Standard Service - Tier 3 Per Month $ 294.58 $ 294.58 $ 268.31 $ 268.31 $ 227.58 $ 227.58 $ (40.73) -15%  
Storage/Backup Services Per GB Per Month $ 1.42 $ 1.42 $ 1.13 $ 1.13 $ 1.06 $ 1.06 $ (0.07) -6%  
Unix Applications O/S support & Maintenance Only - Hardware purchased by agency Per Month $ 658.53 $ 658.53 varies varies varies varies      
     
Solaris Zone - Includes Hardware and Support Per Month $ 830.05 $ 830.05 $ 830.05 $ 830.05 N/A N/A      
Solaris Standalone - Does not Include Hardware and Support Per Month N/A N/A $ 830.05 $ 830.05 N/A N/A      
Linux VM - Includes Hardware and Support Per Month $ 562.42 $ 562.42 $ 830.05 $ 830.05 N/A N/A      
  Linux Standalone - Does not Include Hardware and Support Per Month $ 658.53 $ 658.53 $ 830.05 $ 830.05 N/A N/A      
  Legacy Per Month     varies varies varies varies      
  Non-Global Zone Per Month     $ 830.05 $ 830.05 $ 1,338.95 $ 1,338.95 $ 508.90 61%  
  Redhat Physical Per Month     $ 830.05 $ 830.05 $ 1,279.70 $ 1,279.70 $ 449.65 54%  
  Redhat VM Per Month     $ 830.05 $ 830.05 $ 1,254.09 $ 1,254.09 $ 424.04 51%  
Oracle Per sessions and gig Per Month varies varies varies varies varies varies      
Windows Applications Stand-alone High-End Physical (includes hardware and support) Per Month $ 675.96 $ 675.96 N/A N/A N/A N/A      
     
Stand-alone Low-End Physical (includes hardware and support) Per Month $ 559.31 $ 559.31 N/A N/A N/A N/A      
     
Stand-alone Middle End Physical (includes hardware and support) Per Month $ 642.62 $ 642.62 $ 642.62 $ 642.62 $ 637.12 $ 637.12 $ (5.50) -1%  
     
Application Windows VM Per Month $ 423.68 $ 423.68 $ 423.68 $ 423.68 $ 423.76 $ 423.76 $ 0.08 0%  
Special Services
Dial-up Services (Axiom) to State Network Per Account Per Month $ 15.00 $ 15.00 $ 15.00 $ 15.00 $ 15.00 $ 15.00 $ -    
Web Services   Per Hour $ 60.00 $ 60.00 $ 60.00 $ 60.00 $ 53.08 $ 53.08 $ (6.92) -12%  
Application Development Contractor Support Fee Recovers overhead items for contractors not funded directly by OIT Per Month Per Contractor $ - $ - $ - $ - $ 487.03 $ 487.03 $ -    
Project Contractor Support Fee Recovers management of non-state project resources. Per Hour $ - $ - $ - $ - $ 8.12 $ 8.12 $ -