Service |
Unit |
Frequency |
FY14 Rate |
FY15Rate |
FY16 Rate |
FY17Rate |
FY18 Rate |
FY19 Rate |
FY 18/19 Variance |
Variance % |
IT Services for End Users |
|
|
|
|
Microsoft Office Suite (Tier G3) |
User |
Per Month |
$ - |
$ - |
$ - |
$ - |
$ 37.69 |
$ 37.69 |
|
|
Microsoft Office Suite (Tier G1) |
User |
Per Month |
$ - |
$ - |
$ - |
$ - |
$ 21.79 |
$ 21.79 |
|
|
Microsoft Office Suite (Tier G1+) |
User |
Per Month |
$ - |
$ - |
$ - |
$ - |
$ 23.29 |
$ 23.29 |
|
|
Microsoft Office Suite (Tier G1++) |
User |
Per Month |
$ - |
$ - |
$ - |
$ - |
$ 29.21 |
$ 29.21 |
|
|
Microsoft Office Suite (Tier Kiosk) |
User |
Per Month |
$ - |
$ - |
$ - |
$ - |
$ 20.71 |
$ 20.71 |
|
|
Microsoft Office Suite (Tier AD-Only) |
User |
Per Month |
$ - |
$ - |
$ - |
$ - |
$ 9.00 |
$ 9.00 |
|
|
**Microsoft Office Shared Mailbox – Plan 2 |
Per Box |
Per Month |
|
|
|
|
$5.93 |
$5.93 |
|
|
Microsoft Office Suite (PSTN - Public Switched Telephone Network - Adds teleconferencing capabilities to existing skype features. - Not available for AD-only or Kiosk tiers.) |
User |
Per Month |
$ - |
$ - |
$ - |
$ - |
$ 4.81 |
$ 4.81 |
|
|
Desktop/Laptop Support Support |
Device |
Per Month |
$43.63 |
$ 43.63 |
$ 48.63 |
$ 48.63 |
$ 50.06 |
$ 50.06 |
$ 1.43 |
3% |
E-mail - Included in Microsoft Office Suite |
PO Box |
Per Month |
$ 6.29 |
$ 6.29 |
$ 7.18 |
$ 7.18 |
N/A |
N/A |
$ (7.18) |
-100% |
ZixGateway - Included in Microsoft Office Suite |
per Customized Lexicon Activation |
One TIme |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
N/A |
N/A |
$(150.00) |
-100% |
Encrypted Email - ZixMail - Included in Microsoft Office Suite |
Initial Set-up |
One TIme |
$20.00 |
$20.00 |
$ 20.00 |
$ 20.00 |
N/A |
N/A |
$ (20.00) |
-100% |
Subscription per PO Box |
Per Month |
$2.10 |
$2.10 |
$ 2.10 |
$ 2.10 |
N/A |
N/A |
$ (2.10) |
-100% |
File Services - Included in Microsoft Office Suite |
User ID |
Per Month |
$ 11.41 |
$ 11.41 |
$ 11.33 |
$ 11.33 |
N/A |
N/A |
$ (11.33) |
-100% |
Network Access |
Device |
Per Month |
$ 39.27 |
$ 39.27 |
$ 41.27 |
$ 41.27 |
$ 53.63 |
$ 53.63 |
$ 12.36 |
30% |
Other End User 3rd Party Software |
License |
Per Year |
varies |
varies |
varies |
varies |
varies |
varies |
|
|
Other End User Equipment |
Service Order |
One TIme |
varies |
varies |
varies |
varies |
varies |
varies |
|
|
Printers - Estimates |
BW |
One TIme |
500-5000 |
500-5000 |
Charged by Vendor |
Charged by Vendor |
|
|
Color |
One TIme |
750-5000 |
750-5000 |
Charged by Vendor |
Charged by Vendor |
|
|
Installation/Setup |
One TIme |
$ 75.00 |
$ 75.00 |
Charged by Vendor |
Charged by Vendor |
|
|
Maintenance Kit Installation |
One TIme |
$ 25.00 |
$ 25.00 |
Charged by Vendor |
Charged by Vendor |
|
|
Printer (other) |
One TIme |
varies |
varies |
Charged by Vendor |
Charged by Vendor |
|
|
Repairs |
One TIme |
$ 100.00 |
$ 100.00 |
Charged by Vendor |
Charged by Vendor |
|
|
Printers - Repairs through Axis Business Solutions |
Repair - Labor |
Per Call |
$ 99.95 |
$ 99.95 |
Charged by Vendor |
Charged by Vendor |
|
|
Repair - Parts |
Per Call |
45% off MSRP |
45% off MSRP |
Charged by Vendor |
Charged by Vendor |
|
|
Subscription Services |
Desktop |
Per Month |
$ 29.51 |
$ 29.51 |
$ 27.00 |
$ 27.00 |
$ 27.09 |
$ 27.09 |
$ 0.09 |
0% |
Laptop |
Per Month |
$ 37.51 |
$ 37.51 |
$ 34.90 |
$ 34.90 |
$ 35.42 |
$ 35.42 |
$ 0.52 |
1% |
Software Only (Agency-procured device) |
Per Month |
$ 15.32 |
$ 15.32 |
$12.89 |
$12.89 |
$ 12.92 |
$ 12.92 |
$ 0.03 |
0% |
Thin Client |
Per Month |
$ 29.51 |
$ 29.51 |
per quote |
per quote |
per quote |
per quote |
|
|
Toughbook |
Per Month |
varies |
varies |
per quote |
per quote |
per quote |
per quote |
|
|
Standard Base Vehicle Build |
Vehicle UPFit |
Per Year |
|
|
|
|
$1,200.00 |
$1,200.00 |
$ 43.00 |
|
Custom, Extended, and Non Warranty work |
Labor/Repair |
Per Hour |
|
|
|
|
$ 60.00 |
$ 60.00 |
$ 43.00 |
|
Other End User Services |
Active Directory Account Setup Only |
Per Account |
One Time |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ - |
$ - |
$ (50.00) |
|
|
AD Only |
Per User - includes Windows client access license (operating system of device), System Center Configuration Manager (SCCM) and the Server client access license (active directory privileges). If a user is to have any other Microsoft product installed on their device or access any other server that has Microsoft product installed on it, Microsoft Office Suite applies. |
Per Month |
|
|
|
|
$ 9.00 |
$ 9.00 |
|
|
|
Additional E-mail Storage/Backup |
Per GB |
Per Month |
$ 1.42 |
$ 1.42 |
$ 1.13 |
$ 1.13 |
$ 1.06 |
$ 1.06 |
$ (0.07) |
-6% |
|
User Share Storage/Backup |
Per GB |
Per Month |
$ 1.42 |
$ 1.42 |
$ 1.13 |
$ 1.13 |
$ 1.06 |
$ 1.06 |
$ (0.07) |
-6% |
|
Secure File Transfer (FTP) |
Account / Task |
Per Month |
$ 24.01 |
$ 24.01 |
$ 17.44 |
$ 17.44 |
$ 28.91 |
$ 28.91 |
$ 11.47 |
66% |
|
Footprints Access |
User/agent |
Per Month |
$ 26.95 |
$ 26.95 |
$ 25.18 |
$ 25.18 |
$ 17.87 |
$ 17.87 |
$ (7.31) |
-29% |
|
Imaging Services |
Fortis Docuware - Named User |
Per Month |
$ 132.27 |
$ 132.27 |
$ 132.27 |
$ 132.27 |
$ 28.27 |
$ 28.27 |
$(104.00) |
-79% |
|
Kofax Licenses/Maintenance/Server Support |
Per Month |
varies |
varies |
Charged by Vendor |
Charged by Vendor |
|
|
|
Orbit |
Per Month |
varies |
varies |
varies |
varies |
varies |
varies |
|
|
|
Open Text Imaging System - Named User |
Per Month |
|
|
|
|
$ 48.90 |
$ 48.90 |
|
|
|
Scanners & Scanner Maintenance |
Per Year |
varies |
varies |
per quote |
per quote |
per quote |
per quote |
|
|
|
Storage/Backup per GB |
Per gig per month |
$ 1.42 |
$ 1.42 |
$ 1.13 |
$ 1.13 |
$ 1.06 |
$ 1.06 |
$ (0.07) |
-6% |
|
Instant Messaging - Included in Microsoft Office Suite |
License |
One Time |
$ 20.21 |
$ 20.21 |
$ 20.21 |
$ 20.21 |
N/A |
N/A |
$ (20.21) |
|
|
User ID |
Per Month |
$ 8.48 |
$ 8.48 |
$ 5.60 |
$ 5.60 |
N/A |
N/A |
|
|
|
Printing Services - Special Requests |
Per request |
One Time |
varies |
varies |
varies |
varies |
varies |
varies |
|
|
|
Communications Services |
Telephone Services - Landlines |
800 Interstate |
Per Month |
$ 39.60 |
$ 39.60 |
$ 29.78 |
$ 29.78 |
$ 29.98 |
$ 29.98 |
$ 0.20 |
1% |
|
800 Intrastate |
Per Month |
$ 11.00 |
$ 11.00 |
$ 11.00 |
$ 11.00 |
$ 11.00 |
$ 11.00 |
$ - |
|
|
Business Lines |
Per Month |
varies |
varies |
varies |
varies |
varies |
varies |
|
|
|
ISDN |
Per Month |
varies |
varies |
varies |
varies |
varies |
varies |
|
|
|
Standard Landline |
Per Month |
$ 26.74 |
$ 26.74 |
$ 29.78 |
$ 29.78 |
$ 29.98 |
$ 29.98 |
$ 0.20 |
1% |
|
New Installs - Standard and Business Lines Per Line |
0 - 50 installations |
One TIme |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ - |
|
|
51 -100 installations |
One TIme |
per quote |
per quote |
per quote |
per quote |
per quote |
per quote |
|
|
|
101- 299 installations |
One TIme |
per quote |
per quote |
per quote |
per quote |
per quote |
per quote |
|
|
|
300+ installations |
One TIme |
per quote |
per quote |
per quote |
per quote |
per quote |
per quote |
|
|
|
New Installs - 800 Service Line |
One TIme |
$ 73.92 |
$ 73.92 |
varies |
varies |
varies |
varies |
|
|
|
Telephone Moves |
Inside move (xcross wire only) |
One TIme |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ - |
|
|
Outside move (Involving vendor) |
One TIme |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ - |
|
|
Toll calls |
|
|
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
N/A |
N/A |
|
|
|
Toll calls - 800 Lines Only |
Minute |
Per Month |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ - |
|
|
Wiring Requests |
Hour |
One TIme |
$ 45.00 |
$ 45.00 |
per quote |
per quote |
per quote |
per quote |
|
|
|
Switch Programming (Auto Attendant, etc) Service Request |
Hour |
One TIme |
$ 60.00 |
$ 60.00 |
$ 60.00 |
$ 60.00 |
$ 60.00 |
$ 60.00 |
$ - |
|
|
Call Center Queue Management |
Per Agent |
Per Month |
|
|
|
|
$ 4.00 |
$ 4.00 |
|
|
|
Agent Set-Up Fee |
One Time |
|
|
|
|
$ 250.00 |
$ 250.00 |
|
|
|
Service Orders - telecommunications |
Contracted Special Services and Equipment (non-rated) |
Per Request |
Contractor's hourly rate |
Contractor's hourly rate |
Contractor's hourly rate |
Contractor's hourly rate |
Contractor's hourly rate |
Contractor's hourly rate |
|
|
|
OIT Staff Time |
Per Hour |
per quote |
per quote |
per quote |
per quote |
per quote |
per quote |
|
|
|
Web Conferencing |
Adobe Connect (Named User License) |
Per Year (pro-rated) |
$ 550.00 |
$ 550.00 |
$ 550.00 |
$ 550.00 |
$ 550.00 |
$ 550.00 |
$ - |
|
|
Audio Conferencing - Calling |
Toll Reservationless Plus - participant |
Per Minute |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ - |
|
|
Toll-Free Reservationless Plus - participant |
Per Minute |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ - |
|
|
Toll Standard Operator Assisted- participant |
Per Minute |
$ 0.20 |
$ 0.20 |
$ 0.20 |
$ 0.20 |
$ 0.20 |
$ 0.20 |
$ - |
|
|
Toll-Free Standard Operator Assisted- participant |
Per Minute |
$ 0.20 |
$ 0.20 |
$ 0.20 |
$ 0.20 |
$ 0.20 |
$ 0.20 |
$ - |
|
|
Toll Premium Operator Assisted- participant |
Per Minute |
$ 0.22 |
$ 0.22 |
$ 0.22 |
$ 0.22 |
$ 0.22 |
$ 0.22 |
$ - |
|
|
Toll-Free Premium Operator Assisted |
Per Minute |
$ 0.22 |
$ 0.22 |
$ 0.22 |
$ 0.22 |
$ 0.22 |
$ 0.22 |
$ - |
|
|
Canada Tollfree- participant |
Per Minute |
$ 0.06 |
$ 0.06 |
$ 0.06 |
$ 0.06 |
$ 0.06 |
$ 0.06 |
$ - |
|
|
Alaska and Hawaii Tollfree- participant |
Per Minute |
$ 0.11 |
$ 0.11 |
$ 0.11 |
$ 0.11 |
$ 0.11 |
$ 0.11 |
$ - |
|
|
Audio Conferencing - Other Services |
Toll-free Res Plus Phone Playback - participant |
Per Minute |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ - |
|
|
Res Plus Stream Playback - participant |
Per Minute |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ 0.03 |
$ - |
|
|
MP3/WAV/FTP |
Per Recorded Conference |
$ 27.50 |
$ 27.50 |
$ 27.50 |
$ 27.50 |
$ 27.50 |
$ 27.50 |
$ - |
|
|
CD |
Per Recorded Conference |
$ 33.00 |
$ 33.00 |
$ 33.00 |
$ 33.00 |
$ 33.00 |
$ 33.00 |
$ - |
|
|
Encore Digital Replay |
Per Minute |
$ 0.20 |
$ 0.20 |
$ 0.20 |
$ 0.20 |
$ 0.20 |
$ 0.20 |
$ - |
|
|
LeaderView |
Per Call |
$ 220.00 |
$ 220.00 |
$ 220.00 |
$ 220.00 |
$ 220.00 |
$ 220.00 |
$ - |
|
|
No Show Fee |
Per Line |
varies |
varies |
varies |
varies |
varies |
varies |
|
|
|
Mobile Device Management Services - Included in Microsoft Office Suite |
MDM Support |
Per Month |
$ 14.19 |
$ 14.19 |
$ 14.19 |
$ 14.19 |
N/A |
N/A |
$ (14.19) |
|
|
BES Activation - License |
One Time |
$ 100.00 |
$ 100.00 |
$ 100.00 |
$ 100.00 |
N/A |
N/A |
|
|
|
BES Support |
Per Month |
$ 14.19 |
$ 14.19 |
$ 14.19 |
$ 14.19 |
N/A |
N/A |
|
|
|
Blackberry - Other |
Per Month |
varies |
varies |
varies |
varies |
N/A |
N/A |
|
|
|
Blackberry Loaner |
Per Week |
$ 75.00 |
$ 75.00 |
N/A |
N/A |
N/A |
N/A |
|
|
|
Provider Service |
Per Month |
$ 34.95 |
$ 34.95 |
Charged by Vendor |
Charged by Vendor |
|
|
|
Set-up |
Per Request |
$ 50.00 |
$ 50.00 |
N/A |
N/A |
N/A |
N/A |
|
|
|
Cell Phone |
Minutes* |
Per Month |
$ 0.03 |
$ 0.03 |
Charged by Vendor |
Charged by Vendor |
|
|
|
Other Feature* |
Per Month |
varies |
varies |
Charged by Vendor |
Charged by Vendor |
|
|
|
Standard Monthly Charge (local)* |
Per Month |
$ 3.50 |
$ 3.50 |
Charged by Vendor |
Charged by Vendor |
|
|
|
Pagers |
Pager* |
Per Month |
varies |
varies |
Charged by Vendor |
Charged by Vendor |
|
|
|
Wireless Data Services (Air cards provided by US Cellular) |
Provider Service* (effective June 2012) |
Per Month |
$ 34.95 |
$ 34.95 |
Charged by Vendor |
Charged by Vendor |
|
|
|
Dedicated Circuits billed by OIT |
Circuit |
Per Month |
varies - at cost |
varies - at cost |
varies - at cost |
varies - at cost |
varies - at cost |
varies - at cost |
|
|
|
|
|
|
FAX Services |
Fax 500 Plan (includes 500 pages per month) |
Fax Line |
Per Year |
$79.08 |
$79.08 |
Charged by Vendor |
Charged by Vendor |
|
|
|
Other Fax Plans and Services |
Fax Line |
Month |
Ring Central Fax |
Charged by Vendor |
Charged by Vendor |
|
|
|
Radio Services |
Radio Base Station/Repeater UHF (DOT & Corrections Only) |
Radio Device |
Per Month |
$ 91.54 |
$ 91.54 |
N/A |
N/A |
N/A |
N/A |
|
|
|
Radio Base Station/Repeater VHF (DOT & Corrections Only) |
Radio Device |
Per Month |
$ 91.54 |
$ 91.54 |
N/A |
N/A |
N/A |
N/A |
|
|
|
Consoles |
Radio Device |
Per Month |
$ 102.40 |
$ 102.40 |
$ 118.74 |
$ 118.74 |
$ 105.15 |
$ 105.15 |
$ (13.59) |
-11% |
|
Vehicle Repeaters |
Radio Device |
Per Month |
$ 85.33 |
$ 85.33 |
N/A |
N/A |
N/A |
N/A |
|
|
|
Site Repeaters |
Radio Device |
Per Month |
$ - |
$ - |
$ 108.84 |
$ 108.84 |
$ 105.15 |
$ 105.15 |
$ (3.69) |
-3% |
|
Mobile |
Radio Device |
Per Month |
$ 68.27 |
$ 68.27 |
$ 79.16 |
$ 79.16 |
$ 70.10 |
$ 70.10 |
$ (9.06) |
-11% |
|
Mobile with Vehicle Repeater |
Radio Device |
Per Month |
|
|
$ 98.95 |
$ 98.95 |
$ 87.63 |
$ 87.63 |
$ (11.32) |
-11% |
|
Mobile radios UHF (DOT Only) |
Radio Device |
Per Month |
$ 48.97 |
$ 48.97 |
N/A |
N/A |
N/A |
N/A |
|
|
|
Portable |
Radio Device |
Per Month |
$ 34.13 |
$ 34.13 |
$ 39.58 |
$ 39.58 |
$ 35.05 |
$ 35.05 |
$ (4.53) |
-11% |
|
Portable (Corrections off Network) |
Radio Device |
Per Month |
$ 25.60 |
$ 25.60 |
$ 29.68 |
$ 29.68 |
$ 26.29 |
$ 26.29 |
$ (3.39) |
-11% |
|
Portable radios (DOT Only) |
Radio Device |
Per Month |
$ 32.64 |
$ 32.64 |
N/A |
N/A |
N/A |
N/A |
|
|
|
Control Station |
Radio Device |
Per Month |
$ 68.27 |
$ 68.27 |
$ 108.84 |
$ 108.84 |
$ 87.63 |
$ 87.63 |
$ (21.21) |
-19% |
|
DOT Mobile |
Radio Device |
Per Month |
|
|
|
|
$ 61.34 |
$ 61.34 |
$ 61.34 |
|
|
Deployable control station (CDC) est |
Radio Device |
Per Month |
|
|
|
|
$ 87.63 |
$ 87.63 |
$ 87.63 |
|
|
GIS Services |
Arc Info Stand-alone License |
License |
Per Year |
$ 1,500.00 |
$ 1,700.00 |
$ 2,000.00 |
$ 2,100.00 |
N/A - Allocation to Customer Agencies |
N/A - Allocation to Customer Agencies |
|
|
|
ArcGIS Mobile License |
License |
Per Year |
$ 200.00 |
$ 250.00 |
$ 25.00 |
$ 25.00 |
N/A - Allocation to Customer Agencies |
N/A - Allocation to Customer Agencies |
|
|
|
ArcGIS Server Service |
Application/Service |
Per Month |
$ 300.00 |
$ 300.00 |
$ 300.00 |
$ 300.00 |
N/A - Allocation to Customer Agencies |
N/A - Allocation to Customer Agencies |
|
|
|
ArcGIS Server - Standalone License/Local Install SDE |
License |
Per Year |
$ 11,000.00 |
$ 12,000.00 |
$ 12,000.00 |
$ 12,000.00 |
N/A - Allocation to Customer Agencies |
N/A - Allocation to Customer Agencies |
|
|
|
ArcInfo License Pool |
Hour |
Per Month |
$ 2.50 |
$ 2.75 |
$ 6.00 |
$ 6.00 |
N/A - Allocation to Customer Agencies |
N/A - Allocation to Customer Agencies |
|
|
|
ArcView License Pool |
Hour |
Per Month |
$ 1.50 |
$ 1.75 |
$ 4.00 |
$ 4.00 |
N/A - Allocation to Customer Agencies |
N/A - Allocation to Customer Agencies |
|
|
|
ArcView Stand-alone License |
License |
Per Year |
$ 500.00 |
$ 600.00 |
$ 750.00 |
$ 800.00 |
N/A - Allocation to Customer Agencies |
N/A - Allocation to Customer Agencies |
|
|
|
ArcGIS Extensions License Pool |
Hour |
Per Month |
$ 0.75 |
$ 1.00 |
$ 4.00 |
$ 4.00 |
N/A - Allocation to Customer Agencies |
N/A - Allocation to Customer Agencies |
|
|
|
ArcGIS Extensions Standalone License |
License |
Per Year |
$ 600.00 |
$ 625.00 |
$ 650.00 |
$ 675.00 |
N/A - Allocation to Customer Agencies |
N/A - Allocation to Customer Agencies |
|
|
|
EDN Subscription |
Subscription |
Per Year |
$ 1,750.00 |
$ 2,000.00 |
$ 2,000.00 |
$ 2,000.00 |
N/A - Allocation to Customer Agencies |
N/A - Allocation to Customer Agencies |
|
|
|
Google Earth Client |
Allocation |
Per Month |
$ 4.00 |
$ 4.50 |
$ 5.00 |
$ 5.00 |
N/A - Allocation to Customer Agencies |
N/A - Allocation to Customer Agencies |
|
|
|
Google Earth Globe |
Application/Service |
Per Month |
$ 225.00 |
$ 250.00 |
N/A |
N/A |
N/A |
N/A |
|
|
|
MapServer Customized |
Application/Service |
Per Month |
$ 175.00 |
$ 175.00 |
N/A |
N/A |
N/A |
N/A |
|
|
|
GeoServer |
Application/Service |
Per Month |
|
|
$ 200.00 |
$ 200.00 |
N/A - Allocation to Customer Agencies |
N/A - Allocation to Customer Agencies |
|
|
|
One Time Charges |
Application Firewall and Installation |
Firewall |
Per Request |
varies |
varies |
varies |
varies |
varies |
varies |
|
|
|
|
|
|
Application Firewall Maintenance |
Firewall |
Per Year |
varies |
varies |
varies |
varies |
varies |
varies |
|
|
|
|
|
|
External Drive Recovery |
Service Order |
Per Request |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ - |
|
|
Firewall Policy Rule Updates |
Service Order |
Per Request |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ - |
|
|
VPN Tunnel Setup |
Service Order |
Per Request |
|
|
|
|
$ 250.00 |
$ 250.00 |
|
|
|
Network DLP |
Forensic services on PC/laptop - Standard Copy/Review |
Service Order |
Per Request |
$ 500.00 |
$ 500.00 |
varies |
varies |
varies |
varies |
|
|
|
Inside telecommunications move (xcross wire only) |
Service Order |
Per Request |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ 50.00 |
$ - |
|
|
New Installs - 800 Service Line |
Service Order |
Per Request |
$ 73.92 |
$ 73.92 |
varies |
varies |
varies |
varies |
|
|
|
Other Move related telecommunications expenses |
Service Order |
Per Request |
varies |
varies |
varies |
varies |
varies |
varies |
|
|
|
Outside telecommunications move (Involving vendor) |
Service Order |
Per Request |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ - |
|
|
Secure Remote Access |
Remote Network Access - includes token and wireless network connections. |
Per User per month |
N/A |
N/A |
N/A |
N/A |
$ 4.76 |
$ 4.76 |
$ 4.76 |
|
|
SecurID card - 3 year token |
Per Replacement/New |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
N/A |
N/A |
|
|
|
SecurID card - 5 year token |
Per Replacement/New |
$ 250.00 |
$ 250.00 |
$ 250.00 |
$ 250.00 |
N/A |
N/A |
|
|
|
Wireless Access Points |
Access Point |
One Time, Per Request |
$ 600.00 |
$ 600.00 |
$ 450.00 |
$ 450.00 |
$ 450.00 |
$ 450.00 |
$ - |
|
|
Wireless Wire Run & Termination |
Wire Run |
One Time, Per Request |
|
|
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ 150.00 |
$ - |
|
|
Application Infrastructure and Hosting Services |
Batch Processing (Cybermation) |
Per Application |
Per Month |
$ 304.46 |
$ 304.46 |
$ 790.06 |
$ 790.06 |
$ 730.12 |
$ 730.12 |
$ (59.94) |
-8% |
|
Citrix Services - Published Applications |
Concurrent User Licenses |
Per Month |
$ 42.99 |
$ 42.99 |
$ 42.99 |
$ 42.99 |
$ 35.04 |
$ 35.04 |
$ (7.95) |
-19% |
|
Desktop |
Per Month |
$ 106.29 |
$ 106.29 |
N/A |
N/A |
N/A |
N/A |
|
|
|
Secure File Transfer (FTP) |
Per Account |
Per Month |
$ 24.01 |
$ 24.01 |
$ 17.44 |
$ 17.44 |
$ 28.91 |
$ 28.91 |
$ 11.47 |
66% |
|
Data Center Space |
Server/Equipment |
Per Month |
$ 225.00 |
$ 108.22 |
$102.66 per Rack Unit |
$102.66 per Rack Unit |
$70.46 per Rack Unit |
$70.46 per Rack Unit |
$ (9.26) |
9% |
|
IBM |
Allocated |
Per Month |
varies |
varies |
varies |
varies |
varies |
varies |
|
|
|
Page Printer Services |
Per Impression (individual bindery charges billed separately) |
Per Month |
$ 0.0408 |
$ 0.0408 |
$ 0.0508 |
$ 0.0508 |
$ 0.0554 |
$ 0.0554 |
$0.00457 |
9% |
|
Sharepoint - Included in Microsoft Office Suite |
Sharepoint |
Per User |
$ 33.08 |
$ 33.08 |
$ 21.04 |
$ 21.04 |
N/A |
N/A |
|
|
|
Sharepoint - Enterprise (Requires SQL database and storage, billed separately) Included in Microsoft Office Suite |
Sharepoint Enterprise |
Per User |
$ - |
$ - |
$ 23.75 |
$ 23.75 |
N/A |
N/A |
|
|
|
SQL Services |
Analysis Service |
Per Month |
$ 294.58 |
$ 294.58 |
$ 268.31 |
$ 268.31 |
$ 227.58 |
$ 227.58 |
$ (40.73) |
-15% |
|
Batch Services |
Per Month |
$ 167.47 |
$ 167.47 |
$ 158.87 |
$ 158.87 |
$ 138.28 |
$ 138.28 |
$ (20.59) |
-13% |
|
Express Service - Tier 4 |
Per Month |
$ 6.10 |
$ 6.10 |
$ 3.54 |
$ 3.54 |
$ 7.41 |
$ 7.41 |
$ 3.87 |
109% |
|
High Availability Service - Mirroring - Tier 1 |
Per Month |
$ 441.87 |
$ 441.87 |
$ 402.46 |
$ 402.46 |
$ 341.37 |
$ 341.37 |
$ (61.09) |
-15% |
|
High Availability Service - Clustering - Tier 2 |
Per Month |
$ 441.87 |
$ 441.87 |
$ 402.46 |
$ 402.46 |
$ 341.37 |
$ 341.37 |
$ (61.09) |
-15% |
|
Reporting Service |
Per Month |
$ 589.16 |
$ 589.16 |
$ 536.61 |
$ 536.61 |
$ 455.15 |
$ 455.15 |
$ (81.46) |
-15% |
|
Standard Service - Tier 3 |
Per Month |
$ 294.58 |
$ 294.58 |
$ 268.31 |
$ 268.31 |
$ 227.58 |
$ 227.58 |
$ (40.73) |
-15% |
|
Storage/Backup Services |
Per GB |
Per Month |
$ 1.42 |
$ 1.42 |
$ 1.13 |
$ 1.13 |
$ 1.06 |
$ 1.06 |
$ (0.07) |
-6% |
|
Unix Applications |
O/S support & Maintenance Only - Hardware purchased by agency |
Per Month |
$ 658.53 |
$ 658.53 |
varies |
varies |
varies |
varies |
|
|
|
|
|
|
Solaris Zone - Includes Hardware and Support |
Per Month |
$ 830.05 |
$ 830.05 |
$ 830.05 |
$ 830.05 |
N/A |
N/A |
|
|
|
Solaris Standalone - Does not Include Hardware and Support |
Per Month |
N/A |
N/A |
$ 830.05 |
$ 830.05 |
N/A |
N/A |
|
|
|
Linux VM - Includes Hardware and Support |
Per Month |
$ 562.42 |
$ 562.42 |
$ 830.05 |
$ 830.05 |
N/A |
N/A |
|
|
|
|
Linux Standalone - Does not Include Hardware and Support |
Per Month |
$ 658.53 |
$ 658.53 |
$ 830.05 |
$ 830.05 |
N/A |
N/A |
|
|
|
|
Legacy |
Per Month |
|
|
varies |
varies |
varies |
varies |
|
|
|
|
Non-Global Zone |
Per Month |
|
|
$ 830.05 |
$ 830.05 |
$ 1,338.95 |
$ 1,338.95 |
$ 508.90 |
61% |
|
|
Redhat Physical |
Per Month |
|
|
$ 830.05 |
$ 830.05 |
$ 1,279.70 |
$ 1,279.70 |
$ 449.65 |
54% |
|
|
Redhat VM |
Per Month |
|
|
$ 830.05 |
$ 830.05 |
$ 1,254.09 |
$ 1,254.09 |
$ 424.04 |
51% |
|
Oracle |
Per sessions and gig |
Per Month |
varies |
varies |
varies |
varies |
varies |
varies |
|
|
|
Windows Applications |
Stand-alone High-End Physical (includes hardware and support) |
Per Month |
$ 675.96 |
$ 675.96 |
N/A |
N/A |
N/A |
N/A |
|
|
|
|
|
|
Stand-alone Low-End Physical (includes hardware and support) |
Per Month |
$ 559.31 |
$ 559.31 |
N/A |
N/A |
N/A |
N/A |
|
|
|
|
|
|
Stand-alone Middle End Physical (includes hardware and support) |
Per Month |
$ 642.62 |
$ 642.62 |
$ 642.62 |
$ 642.62 |
$ 637.12 |
$ 637.12 |
$ (5.50) |
-1% |
|
|
|
|
Application Windows VM |
Per Month |
$ 423.68 |
$ 423.68 |
$ 423.68 |
$ 423.68 |
$ 423.76 |
$ 423.76 |
$ 0.08 |
0% |
|
Special Services |
Dial-up Services (Axiom) to State Network |
Per Account |
Per Month |
$ 15.00 |
$ 15.00 |
$ 15.00 |
$ 15.00 |
$ 15.00 |
$ 15.00 |
$ - |
|
|
Web Services |
|
Per Hour |
$ 60.00 |
$ 60.00 |
$ 60.00 |
$ 60.00 |
$ 53.08 |
$ 53.08 |
$ (6.92) |
-12% |
|
Application Development Contractor Support Fee |
Recovers overhead items for contractors not funded directly by OIT |
Per Month Per Contractor |
$ - |
$ - |
$ - |
$ - |
$ 487.03 |
$ 487.03 |
$ - |
|
|
Project Contractor Support Fee |
Recovers management of non-state project resources. |
Per Hour |
$ - |
$ - |
$ - |
$ - |
$ 8.12 |
$ 8.12 |
$ - |
|
|