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Bureau of Consumer Credit Protection

Welcome to the website of the Maine Bureau of Consumer Credit Protection, an agency within the Department of Professional and Financial Regulation. We appreciate your visit to our homepage, we look forward to assisting you.

Although our building in Gardiner, Maine is not yet open to the public due to the COVID-19 pandemic, our staff remains available to resolve your complaints, answer your questions, and continue to deliver high-quality services to consumers and regulated industries. Please contact us by email CCP.PFR@maine.gov or by phone (207 624-8527) or through our other online services, and we will assist you.

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UPDATE

Maine Bureau of Consumer Credit Protection Posts Draft Homeowner Assistance Fund(HAF) Plan, and draft Homeowner Application, for Public Comment. 

To: Interested parties
From: Maine Bureau of Consumer Credit Protection
Date: July 15, 2021

The Bureau of Consumer Credit Protection is developing a program to disburse $50 million in assistance to low- to moderate-income and socially disadvantaged homeowners statewide, under guidance provided by the U.S. Department of the Treasury.

Prior to submitting the proposed plan to Treasury for review and approval, the Agency seeks your comments on program design and outreach strategies. We hope to hear from individuals and groups that work with or have contact with homeowners, including non-profits and CAP agencies, mortgage lenders and servicers, legal service providers, membership organizations representing socially disadvantaged homeowners, utility companies to which bills are owed, and municipalities that hold tax liens on residents’ properties.

Linked here is the draft plan, and a proposed homeowner application, for review and comment. To submit a comment, email CCP.PFR@maine.gov. Please indicate in the email subject line that you are providing comment on the draft plan. Additionally, please provide your name, organization (if applicable) and contact information.

Comments are due to the bureau on or before 5 p.m. Wednesday, July 21, 2021. The bureau will submit the final proposed plan to the US Treasury on or before July 31, 2021.

If you are a homeowner who would benefit from free housing counseling, call the bureau’s Foreclosure Prevention Hotline at 1-888-664-2569 .

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