Bureau of Consumer Credit Protection
Welcome to the website of the Bureau of Consumer Credit Protection, an agency within the Department of Professional and Financial Regulation. The Bureau oversees many aspects of the consumer finance industry, including non-bank mortgage lenders, debt collectors, loan brokers, retail creditors, money transmitters, consumer reporting agencies, student loan servicers, and non-bank ATMs. We appreciate your visit to our homepage and look forward to assisting you.
For information regarding credit and debit card surcharges, CLICK HERE.
NMLS License Transitions
Transitions for the following license types are currently open:
- Payroll Processors (through October 31, 2024)
Transitions for the following registration types are expected to open November 1, 2024:
- Consumer Reporting Agencies
- Debt Management Service Providers
Additional information will be posted as it becomes available.
Need help with your license transition? Start with these resources:
- NMLS Basics for Companies (Trusted Partner Link)
- Getting Started on NMLS (Trusted Partner Link)
- NMLS Quick Guides (Trusted Partner Link)
- NMLS "How-To" Webinar (Trusted Partner Link)
Please note: while recently published Bureau Rules make the changes necessary to transition several license and registration types to the NMLS. As transition dates for industries become available, they will be published on the Bureau's website HERE.
CLICK HERE for for general information about transitioning your license or registration to NMLS. CLICK HERE (Trusted Partner Link) to access NMLS license transition checklists. Click the button below (trusted partner link) to visit the NMLS Resource Center.
Press Releases
- 6/26/2024: Maine Bureau of Consumer Credit Protection Settles with Abra to Return Cryptocurrency Assets
- 3/22/2024: Maine Bureau of Consumer Credit Protection Orders Sigue Corp. to Cease Money Transmission Activities
- 10/17/2023: State Regulators Settle with ACI Payments, Inc. for Unauthorized Transactions from Mr. Cooper Customer Accounts
- 3/17/2022: Interim Regulatory Guidance for Mortgage Loan Originators Temporarily Working from Home
Notices and Updates
- 9/3/2024: Bureau Publishes Interpretive Letter Re: "Conventional Mortgage Rate" Definition In 9-A M.R.S. 8-506(1)(D)
- 8/29/2024: Bureau Adopts Revised Payroll Processor Rule
- 5/28/2024: Bureau Publishes Student Loan Servicer Rule
- 4/3/2024: Maine Bureau of Consumer Protection Issues Proposed Payroll Processor Rule for Comment
- 3/4/2024: Department of Education Extends Income-Driven Repayment Recertification Deadline
Recent Enforcement Actions
- 11/27/2023: Hometown Lenders, Inc. - Order to Cease and Desist
- 5/28/2020: Fuller Chevrolet-GMC Inc. Assurance of Discontinuance
- 5/14/2020: Goodwin Mazda Assurance of Discontinuance
- 12/18/2019: Uphold HQ Inc Cease and Desist Order
- 8/19/2019: Johnson Smith and Associates Cease and Desist Order