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Bureau of Consumer Credit Protection

The Bureau of Consumer Credit Protection oversees many aspects of the consumer finance industry, including non-bank mortgage lenders, debt collectors, loan brokers, retail creditors, money transmitters, credit reporting agencies and non-bank ATMs. The office administers state credit-related statutes and protects consumers by conducting compliance examinations, responding to consumer complaints, issuing licenses and providing consumer education and outreach.

Notice: Due to the ongoing COVID-19 health emergency, the offices of the Bureau of Consumer Credit Protection are currently closed to the public. Contact us at (207) 624-8527, and leave a message if necessary – staff-members are monitoring all messages and returning all calls.:

 

NOTICE: Interim Regulatory Guidance for Mortgage Loan Originators – Temporarily Working from Home Interim Regulatory Guidance.rtf

Non-Bank ATM's & Real Estate Settlement Agencies renew online. RENEW NOW!

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Foreclosure Prevention Program

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News, Laws and Actions

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Disciplinary Actions

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News

• Ocwen Consumer Settlement.
• State Publishes Anti-Scam Guide for Consumers Buying Homes
• State Officials Offer Auto Buying and Financing Guide Specially Designed for Presidents Day Sales
• New Financial Guide for Veterans
• Consumer Agency Urges Responsible Use of “Plastic” During Holiday Gift-Giving Season
• State Officials Provide Information and Guidance for Mainers in Response to Data Breach at Equifax
• State Officials Caution the Public about Scams Related to Tax Collections
• With Summer Car and Truck Sales Events Underway, State Officials Offer Free Auto Buying and Financing Guide
• State Officials Offer Auto Buying and Financing Guide In Time for Presidents’ Day Sales
• State Offers New Consumer Booklet Free to Maine Residents: “On the Money – A Young Person’s Guide to Personal Finance”
• State Consumer Protection Officials Announce ‘Top 10’ New Year’s Resolutions to Improve Financial Health
• State Officials Offer Free Consumer Financial Protection Publication as “Black Friday” and Holiday Shopping Season Approach: Downeaster Common Sense Guide: Credit Cards, Paper or Plastic
• Governor and Other State Officials Announce New Consumer Financial Protection Publication -- Downeaster Common Sense Guide to High Interest/High Cost Loans
• State Officials Announce New Consumer Financial Protection Publication: Downeaster Common Sense Guide to High Interest/High Cost Loans
• In Advance of Holiday Auto Sales Events, State Officials Highlight Free Auto Buying and Financing Guide
• State Officials Announce Free Resources and Activities to Assist Maine Residents for National Consumer Protection Week
• State Officials Offer New Auto Buying and Financing Guide Specially Designed for Presidents’ Day Sales
• State Officials Issue Warning about Phony IRS Calls, and Offer Free Anti-Scam Publications
• State Officials Announce New Consumer Financial Protection Publications as Holiday Shopping Season Arrives
• State Officials Advise Consumers of New Maine File Freeze Law
• State Consumer Protection Officials Announce New Publication--Downeaster Common Sense Guide to Automobile Buying and Financing
• Governor and Consumer Protection Officials Announce New Publication: Downeaster Common Sense Guide to Credit Bureaus and Credit Reports
• State Officials Announce New Consumer Protection Publication: Gone Phishing – Identifying and Avoiding Consumer Scams
• State Officials Issue Consumer Protection Alert Following Data Breach Announcement by Shaw’s Parent Company
• Maine State Officials Issue Warning about Fake Offers of Government Grants in Exchange for Advance Fee
• Bureau of Consumer Credit Protection Issues Comprehensive Home Mortgage Guide

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