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About the Bureau of Consumer Credit Protection

The Bureau of Consumer Credit Protection oversees many aspects of the consumer finance industry, including non-bank mortgage lenders, debt collectors, loan brokers, retail creditors, money transmitters, credit reporting agencies and non-bank ATMs. The office administers state credit-related statutes and protects consumers by conducting compliance examinations, responding to consumer complaints, issuing licenses and providing consumer education and outreach.

Superintendent: William N Lund

What we do

  • Investigate complaints and perform examinations.
  • Educate consumers and creditors about their rights and responsibilities under our laws.
  • Enforce laws to protect consumers who are subject to illegal credit-related practices.
  • Endorse and encourage the development of fair and economically sound consumer credit practices.
  • Enforce Truth in Lending (Regulation Z) credit disclosure requirements.
Contact us