About the Bureau of Consumer Credit Protection

The Bureau of Consumer Credit Protection oversees many aspects of the consumer finance industry, including non-bank mortgage lenders, debt collectors, loan brokers, retail creditors, money transmitters, credit reporting agencies and non-bank ATMs. The office administers state credit-related statutes and protects consumers by conducting compliance examinations, responding to consumer complaints, issuing licenses and providing consumer education and outreach.

Superintendent: William N. Lund

What we do

Investigate complaints and perform examinations.
Educate consumers and creditors about their rights and responsibilities under our laws.
Enforce laws to protect consumers who are subject to illegal credit-related practices.
Endorse and encourage the development of fair and economically sound consumer credit practices.
Enforce Truth in Lending (Regulation Z) credit disclosure requirements.

Consumer Credit Protection

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About the Bureau of Consumer Credit Protection

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Consumer Credit Protection Home About us List of license types Licensee search Consumer information Industry information Laws & rules Department of Professional & Financial Regulation OTHER PFR AGENCIES Professional Licensing Insurance Regulation Financial Institutions Securities & Investment Regulation	Maine.gov > PFR Home > Consumer Credit Home Page > About Us About the Bureau of Consumer Credit Protection The Bureau of Consumer Credit Protection oversees many aspects of the consumer finance industry, including non-bank mortgage lenders, debt collectors, loan brokers, retail creditors, money transmitters, credit reporting agencies and non-bank ATMs. The office administers state credit-related statutes and protects consumers by conducting compliance examinations, responding to consumer complaints, issuing licenses and providing consumer education and outreach. Superintendent: William N. Lund What we do Investigate complaints and perform examinations. Educate consumers and creditors about their rights and responsibilities under our laws. Enforce laws to protect consumers who are subject to illegal credit-related practices. Endorse and encourage the development of fair and economically sound consumer credit practices. Enforce Truth in Lending (Regulation Z) credit disclosure requirements. Contact us	Breaking News Current events Scams ⁄ consumer alerts Recent enforcement actions Press releases Consumer Tools Free credit report Credit file freeze information Consumer guides File a complaint Foreclosure Diversion Program Dealing with a Security Breach Licensee search and status FAQs Glossary Industry Tools Apply for a professional license Renewal Information Licensee search and status Laws, rules and advisory rulings Rosters Recent enforcement actions Loan Officer Information Educational Requirement Section Debt Management Service Provider Certification Information