| Service | Unit | Frequency | FY14 Rate | FY15Rate |
| IT Services for End Users | ||||
| Desktop/Laptop Support Support | Device | Per Month | $43.63 | $43.63 |
| PO Box | Per Month | $6.29 | $6.29 | |
| ZixGateway | One Time | $150.00 | $150.00 | |
| Encrypted Email - ZixMail | Initial Set-up | One Time | $20.00 | $20.00 |
| Subscription per PO Box | Per Month | $2.10 | $2.10 | |
| File Services | User ID | Per Month | $11.41 | $11.41 |
| Network Access | Device | Per Month | $39.27 | $39.27 |
| Other End User 3rd Party Software | License | Per Year | varies | varies |
| Other End User Equipment | Service Order | One TIme | varies | varies |
| Printers - Estimates | BW | One TIme | 500-5000 | 500-5000 |
| Color | One TIme | 750-5000 | 750-5000 | |
| Installation/Setup | One TIme | $75.00 | $75.00 | |
| Maintenance Kit Installation | One TIme | $25.00 | $25.00 | |
| Printer (other) | One TIme | varies | varies | |
| Repairs | One TIme | $100.00 | $100.00 | |
| Printers - Repairs through Axis Business Solutions | Repair - Labor | Per Call | $99.95 | $99.95 |
| Repair - Parts | Per Call | 45% off MSRP | 45% off MSRP | |
| Published Desktop Support (CITRIX) | Device | Per Month | $106.29 | $106.29 |
| Subscription Services | Desktop | Per Month | $29.51 | $29.51 |
| Laptop | Per Month | $37.51 | $37.51 | |
| Software Only (Agency-procured device) | Per Month | $15.32 | $15.32 | |
| Thin Client | Per Month | $29.51 | $29.51 | |
| Toughbook | Per Month | varies | varies | |
| Other End User Services | ||||
|---|---|---|---|---|
| Active Directory Account Setup Only | Per Account | One Time | $50.00 | $50.00 |
| Additional E-mail storage | Per GB | Per Month | $1.42 | $1.42 |
| File Services Storage | Up to each 1GB | Per Month | $1.42 | $1.42 |
| FaxMaker Services | Fax User ID | Per Month | TBD | TBD |
| File Transfer (FTP) | Account | Per Month | $24.01 | $24.01 |
| Footprints Access | User/agent | Per Month | $26.95 | $26.95 |
| Imaging Services | Fortis - Concurrent User | Per Month | $132.27 | $132.27 |
| Kofax Licenses/Maintenance/Server Support | Per Month | varies | varies | |
| Orbit | Per Month | varies | varies | |
| Scanners & Scanner Maintenance | Per Year | varies | varies | |
| Storage GB | Per Month | $1.42 | $1.42 | |
| Instant Messaging | License | One Time | $20.21 | $20.21 |
| Printing Services - Special Requests | Per request | One Time | varies | varies |
| Instant Messaging | User ID | Per Month | $8.48 | $8.48 |
| Communications Services | ||||
| Telephone Services - Landlines | 800 Interstate | Per Month | $39.60 | $39.60 |
| 800 Intrastate | Per Month | $11.00 | $11.00 | |
| Business Lines | Per Month | varies | varies | |
| ISDN | Per Month | $30.14 | $30.14 | |
| Standard Landline | Per Month | $26.74 | $26.74 | |
| New Installs - Standard and Business Lines Per Line | 0 - 50 installations | One TIme | $150.00 | $150.00 |
| 51 -100 installations | One TIme | per quote | per quote | |
| 101- 299 installations | One TIme | per quote | per quote | |
| 300+ installations | One TIme | per quote | per quote | |
| New Installs - 800 Service Line | One TIme | $73.92 | $73.92 | |
| Telephone Moves | Inside move (xcross wire only) | One TIme | $50.00 | $50.00 |
| Outside move (Involving vendor) | One TIme | $150.00 | $150.00 | |
| Toll calls | Minute | Per Month | $0.03 | $0.03 |
| Wiring Requests | Hour | One TIme | $45.00 | $45.00 |
| Switch Programming (Auto Attendant, etc) Service Request | Hour | One TIme | $60.00 | $60.00 |
| Service Orders - telecommunications | Contracted Special Services and Equipment (non-rated) | Per Request | Cost + 10% not to exceed $2500 | Cost + 10% not to exceed $2500 |
| OIT Staff Time | Per Hour | per quote | per quote | |
| Web Conferencing | Adobe Connect (Named User License) | Per Year (pro-rated) | $550.00 | $550.00 |
| Author/Publisher | Per Year (pro-rated) | $550.00 | $550.00 | |
| Trainer/Learner - with 5 simultaneous rooms | Per Year (pro-rated) | $550.00 | $550.00 | |
| Audio Conferencing - Calling | Toll Reservationless Plus - participant | Per Minute | $0.03 | $0.03 |
| Toll-Free Reservationless Plus - participant | Per Minute | $0.03 | $0.03 | |
| Toll Standard Operator Assisted- participant | Per Minute | $0.20 | $0.20 | |
| Toll-Free Standard Operator Assisted- participant | Per Minute | $0.20 | $0.20 | |
| Toll Premium Operator Assisted- participant | Per Minute | $0.22 | $0.22 | |
| Toll-Free Premium Operator Assisted | Per Minute | $0.22 | $0.22 | |
| Canada Tollfree- participant | Per Minute | $0.06 | $0.06 | |
| Alaska and Hawaii Tollfree- participant | Per Minute | $0.11 | $0.11 | |
| Audio Conferencing - Other Services | Toll-free Res Plus Phone Playback - participant | Per Minute | $0.03 | $0.03 |
| Res Plus Stream Playback - participant | Per Minute | $0.03 | $0.03 | |
| MP3/WAV/FTP | Per Recorded Conference | $27.50 | $27.50 | |
| CD | Per Recorded Conference | $33.00 | $33.00 | |
| Encore Digital Replay | Per Minute | $0.20 | $0.20 | |
| LeaderView | Per Call | $220.00 | $220.00 | |
| No Show Fee | Per Line | varies | varies | |
| Blackberry Services | BES Activation | One Time | $100.00 | $100.00 |
| BES Support | Per Month | $14.19 | $14.19 | |
| Blackberry - Other | Per Month | varies | varies | |
| Blackberry Loaner | Per Week | $75.00 | $75.00 | |
| Provider Service* | Per Month | $34.95 | $34.95 | |
| Cell Phone | Minutes* | Per Month | $0.03 | $0.03 |
| Other Feature* | Per Month | varies | varies | |
| Standard Monthly Charge (local)* | Per Month | $3.50 | $3.50 | |
| Pagers | Pager* | Per Month | varies | varies |
| Wireless Data Services (Air cards provided by US Cellular) | Provider Service* (effective June 2012) | Per Month | $34.95 | $34.95 |
| Transport Services over WAN (non-desktop) | Networked Device | Per Month | $204.00 | $204.00 |
| Dedicated Circuits billed by OIT | Circuit | Per Month | varies - cost + 10% | varies - cost + 10% |
| FAX Services | ||||
| Fax 500 Plan (includes 500 pages per month) | Fax Line | Per Year | $79.08 | $79.08 |
| Other Fax Plans and Services | Fax Line | Per Month |
https://www.ringcentral.com/plansandpricing/ringcentralfax.html |
|
| Fax 500 Plan (above 500 included pages) | Page | Per Month | $0.06 | $0.06 |
| Fax 1000 Plan (includes 1,000 pages per month) | Fax Line | Per Month | $19.99 | $19.99 |
| Fax 1000 Plan (above 1,000 included pages) | Page | Per Month | $0.05 | $0.05 |
| Fax 2500 Plan (includes 2,500 pages per month) | Fax Line | Per Month | $49.99 | $49.99 |
| Fax 2500 Plan (above 2,500 included pages) | Page | Per Month | $0.04 | $0.04 |
| Fax 10,000 Plan (includes 10,000 pages per month) | Fax Line | Per Month | $229.00 | $229.00 |
| Fax 10,000 Plan (above 10,000 included pages) | Page | Per Month | $0.04 | $0.04 |
| Retries (on any plan) | Page | Per Month | $ - | $ - |
| Vanity Number | Per Request | One Time | $30.00 | $30.00 |
| Porting Charge per line onto service | Per Request | One Time | $ - | $ - |
| Porting Charge per line discontinued | Per Request | One Time | $ - | $ - |
| Radio Services | ||||
| Radio Base Station/Repeater UHF (DOT & Corrections Only) | Radio Device | Per Month | $91.54 | $91.54 |
| Radio Base Station/Repeater VHF (DOT & Corrections Only) | Radio Device | Per Month | $91.54 | $91.54 |
| Consoles | Radio Device | Per Month | $102.40 | $102.40 |
| Vehicle Repeaters | Radio Device | Per Month | $85.33 | $85.33 |
| Mobile radios | Radio Device | Per Month | $68.27 | $68.27 |
| Mobile radios UHF (DOT Only) | Radio Device | Per Month | $48.97 | $48.97 |
| Portable radios on Network | Radio Device | Per Month | $34.13 | $34.13 |
| Portable radios off Network (Campus) | Radio Device | Per Month | $25.60 | $25.60 |
| Portable radios (DOT Only) | Radio Device | Per Month | $32.64 | $32.64 |
| Control Station | Radio Device | Per Month | $68.27 | $68.27 |
| GIS Services | ||||
| Arc Info Stand-alone License | License | Per Year | $1,500.00 | $1,700.00 |
| ArcGIS Mobile License | License | Per Year | $200.00 | $250.00 |
| ArcGIS Server - Shared | Application/Service | Per Month | $300.00 | $300.00 |
| ArcGIS Server - Standalone License | License | Per Year | $11,000.00 | $12,000.00 |
| ArcInfo License Pool | Hour | Per Month | $2.50 | $2.75 |
| ArcView License Pool | Hour | Per Month | $1.50 | $1.75 |
| ArcView Stand-alone License | License | Per Year | $500.00 | $600.00 |
| Extensions License Pool | Hour | Per Month | $0.75 | $1.00 |
| Extensions Stand-alone License | License | Per Year | $600.00 | $625.00 |
| EDN Subscription | Subscription | Per Year | $1,750.00 | $2,000.00 |
| Google Earth Client | Allocation | Per Month | $4.00 | $4.50 |
| Google Earth Globe | Application/Service | Per Month | $225.00 | $250.00 |
| MapServer Customized | Application/Service | Per Month | $175.00 | $175.00 |
| One Time Charges | ||||
| Application Firewall and Installation | Firewall | Per Request | varies (est from NS) | varies (est from NS) |
| Application Firewall Maintenance | Firewall | Per Year | varies (est from TBC) | varies (est from TBC) |
| Desktop/Laptop Upgrade < 3 years | Service Order | Per Request | $150.00 | $150.00 |
| External Drive Recovery | Service Order | Per Request | $150.00 | $150.00 |
| Firewall Policy Rule Updates | Service Order | Per Request | $50.00 | $50.00 |
| Forensic services on PC/laptop - Standard Copy/Review | Service Order | Per Request | $500.00 | $500.00 |
| Inside telecommunications move (xcross wire only) | Service Order | Per Request | $50.00 | $50.00 |
| New Installs - 800 Service Line | Service Order | Per Request | $73.92 | $73.92 |
| Other Move related telecommunications expenses | Service Order | Per Request | varies | varies |
| Outside telecommunications move (Involving vendor) | Service Order | Per Request | $150.00 | $150.00 |
| Secure Remote Access | SecurID card - 3 year token | Per Replacement/New | $150.00 | $150.00 |
| SecurID card - 5 year token | Per Replacement/New | $250.00 | $250.00 | |
| Wireless Access Points | Access Point | Per Request | $600.00 | $600.00 |
| Application Infrastructure and Hosting Services | ||||
| Batch Processing (Cybermation) | User ID | Per Month | $304.46 | $304.46 |
| Citrix Services - Published Applications | Concurrent User Licenses | Per Month | $42.99 | $42.99 |
| Desktop | Per Month | $106.29 | $106.29 | |
| File Transfers | Per Account | Per Month | $24.01 | $24.01 |
| Housing Services Only | Server | Per Month | $225.00 | $225.00 |
| IBM | Allocated | Per Month | varies | varies |
| Page Printer Services | Per Impression (individual bindery charges billed separately) | Per Month | $0.04 | $0.04 |
| Sharepoint | Sharepoint | Per User | $33.08 | $33.08 |
| SQL Services | Analysis Service | Per Month | $294.58 | $294.58 |
| Batch Services | Per Month | $167.47 | $167.47 | |
| Express Service - Tier 4 | Per Month | $6.10 | $6.10 | |
| High Availability Service - Mirroring - Tier 1 | Per Month | $441.87 | $441.87 | |
| High Availability Service - Clustering - Tier 2 | Per Month | $441.87 | $441.87 | |
| Reporting Service | Per Month | $589.16 | $589.16 | |
| Standard Service - Tier 3 | Per Month | $294.58 | $294.58 | |
| Storage/Backup Services | Per GB | Per Month | $1.42 | $1.42 |
| Unix Applications |
Stand-alone/LINUX: O/S support & Maintenance Only - Housing & Admin Services Only. Hardware purchased by agency. O/S Support & Hardware Maintenance charged backed to agency. Solaris: O/S support and Hardware support included |
Per Month | $658.53 | $ 658.53 |
| Zone - Includes Hardware and Support | Per Month | $830.05 | $ 830.05 | |
| Application Storage charged per gig | Per Month | varies | varies | |
| Oracle | Per sessions and gig | Per Month | varies | varies |
| Windows Applications | Stand-alone High-End Physical (includes hardware and support) | Per Month | $675.96 | $675.96 |
| Stand-alone Low-End Physical (includes hardware and support) | Per Month | $559.31 | $559.31 | |
| Stand-alone Middle End Physical (includes hardware and support) | Per Month | $642.62 | $642.62 | |
| Application Windows VM | Per Month | $423.68 | $423.68 | |
| Special Services | ||||
| Dial-up Services (Axiom) to State Network | Per Account | Per Month | $15.00 | $15.00 |
| Web Services | ||||
| Web Services - Training | Per Hour | $ 60.00 | $60.00 | |