Overview

The MaineIT Web Services Team within the Office of Information Technology are providing web support services to agencies.

Web Services

These services encompass the technical, hands on, and implementation aspects of ensuring agency/department website(s)/pages are of a high quality and in compliance with state web standards and policies. They include:

  • Website creation and maintenance such as adding text or links to the page; formatting content in HTML; updating pre-approved content; ensuring content logical, appropriate and clear
  • Work with agency staff to update content in accord with the agency procedures, mission and message
  • Develop webpage headers, footers and logos
  • Implement and update agency web pages to the new versions of the State templates, ensuring effective flow of information, compliance, and accessibility
  • Provide base-level hands-on training on State approved software and web tools: ie. Dreamweaver, Contribute, What's New, etc.
  • Provide temporary Web Coordination/Webmaster services during long or short term absence due to illness, short/long term disability, training, reallocation of the personnel on temp basis; etc…
  • Browser Compatibility: a review of web content to ensure compatibility with browsers listed in the State Web Standards to ensure compliance with policy and a high level of user-friendliness
  • Accessibility: comprehensive reports which provide an analysis of its website measuring compliance with state and federal accessibility policy. Conduct the website/application evaluations on a regular scheduled basis for various quality issues including broken links, and standards compliance

Customers (users) responsibilities

  • Individual users follow state IT use rules and policies, including all security policies
  • A contact person and backup are designated to interface with the MaineIT team
  • Any issues or problems with this service are reported to the MaineIT team as promptly and with as complete information as possible

To get help or order this service