Consumer Complaints or Questions

Contact the
Consumer Protection Division
Contact the Consumer Protection Division with your question or complaint. Many consumer issues with businesses are resolved through our free and voluntary Consumer Mediation Service, which we can determine whether it would be right for your situation after a brief email exchange or phone call.

Email us

consumer.mediation@maine.gov

Please include your name, address, phone number, and a brief description of the issue.

Call us

(207) 626-8849

(800) 436-2131 – toll free in Maine

Our consumer hotline accepts calls between 9 am - 12 noon and 1 pm - 4 pm, Monday – Friday.

Write us

Attorney General's Consumer Information and Mediation Service
6 State House Station
Augusta, Maine 04333

Maine's Lemon Law

Maine's Lemon Law applies to new vehicles in for repair before reaching 18,000 miles. The vehicle must still be covered by the manufacturer's warranty and be less than 3 years old. Contact the Maine Lemon Law Arbitration Program at lemon.law@maine.gov or call the consumer hotline number above.