Resource Guide: AGENCIES & HEARING AID ASSISTANCE

Last Updated; February 28, 2014

Alpha One

South Portland office
127 Main Street
South Portland, ME 04106
1-800-640-7200 or 767-2189 (V/TTY)
1-866-906-5375 or 767-5387 (TTY)
799-8346 (FAX)

Bangor office
1048 Union Street, Suite 2
Bangor, ME 04401
1-800-300-6016 or 941-6553 (V/TTY)
1-877-229-8954 or 941-1915 (TTY)
941-6410 (FAX)

Presque Isle office
549-1 Main Street
Presque Isle, ME 04769
764-6466 (V/TTY)
1-800-974-6466 (V/TTY)
764-5396 (FAX)

Website: Alpha One

Alpha One is a community-based enterprise directed and managed by people with disabilities dedicated to developing independent living opportunities. Alpha One promotes peer interaction, community resource utilization, and self-advocacy skills. It seeks to ensure equal opportunity and compliance with all disability-related laws through increased public awareness, professional consultation, and community advocacy. The Adaptive Equipment Loan Program (also known as mPower), Adaptive Driver Education, and Information and Referral Service are of special interest to deaf citizens and agencies who serve deaf clients. Low interest loans can cover hearing aids, flashing alert systems and agency TTYs. Interest rates are based on the borrower's monthly income and expenses, and loans may be for extended periods of time. A down payment may not be required. A loan of $2,500 or less could qualify for expedited approval.

Title 7, Part B Grant Program provides financial assistance available through funds from the U.S. Department of Education and the Rehabilitation Services Administration. This grant is designed to help consumers with disabilities address: health and disability management, self-care, mobility and home accessibility, participation in community activities, communication, and learning difficulties. Funds are available to purchase services and adaptive equipment such as hand controls, lifts for vehicles, ramps, showers, hearing aids, TTYs, flashing alarms and signals.

Hear in Maine is an Alpha One program that offers people resources to find hearing aid services and financial aid. They maintain a list of audiologists, hearing aid vendors, and financial resources. They look at eligibility for funding supports and where to find them. Contact Beth Mogan at Alpha One to discuss the resources available.

127 Main Street
South Portland, ME 04106
1-800-640-7200 (V)
Email: bmogan@alphaonenow.org
Website: Hear in Maine

Area Agencies on Aging

Aging & Disability Resource Centers

These agencies provide services to older adults, adults with disabilities and their families, including information and assistance, education, advocacy, insurance counseling, nutrition programs and caregiver education and support.

Aroostook Agency on Aging, Inc.
1 Edgemont Drive, Suite B
Presque Isle, ME 04769
1-800-439-1789 or 764-3396 (V/TTY)
764-6182 (FAX)
Email: stevefarnham@aroostookaging.org
Website: www.aroostookaging.org

Spectrum Generations
One Weston Court, Suite 203
P.O. Box 2589
Augusta, ME 04338-2589
1-800-464-8703 (TTY)
1-800-639-1553 (V)
622-7857 (FAX)
Email: spectrum@spectrumgenerations.org
Website: www.spectrumgenerations.org

Eastern Area Agency on Aging
450 Essex Street
Bangor, ME 04401-3937
1-800-432-7812 or 941-2865 (V)
941-2869 (FAX)
Email: info@eaaa.org
Website: Eastern Area Agency on Aging

Southern Maine Agency on Aging
136 US Rt. 1
Scarborough, ME 04074
1-800-427-7411 or 396-6500 (V)
883-8249 (FAX)
Email: info@smaaa.org
Website: www.smaaa.org

SeniorsPlus
8 Falcon Road
Lewiston, ME 04243
1-800-427-1241 or 795-4010 (V)
795-4009 (FAX)
Email: Info@SeniorsPlus.org
Website: SeniorsPlus

AUDIENT

Administered by EPIC Hearing Healthcare
17870 Castleton Street, Suite 320
City of Industry, CA 91748
1-866-956-5400 (V)
626-435-0188 (FAX)
Email: hear@epichearing.com
Website: Audient

AUDIENT, an alliance for accessible hearing care, is designed to assist income qualified hard of hearing people, nationwide, to access quality hearing aids and related care at significantly reduced costs. The AUDIENT program was developed by the non-profit Northwest Lions Foundation for Sight & Hearing and made possible through the help of dedicated providers and suppliers.

The AUDIENT Program was designed for individuals whose income is above the government's established poverty levels, but still find it difficult to afford quality hearing care. Offers reduced cost hearing aids $1,290 to $2,400 for two new digital hearing aids, ear molds, a fitting, three follow-up visits, and a one-year manufacturers limited warranty period. Arrangements are made for referral to a participating hearing healthcare professional near you. Income requirements: Family size: One: $27,000 income, Two: $36,000, Three: $46,000.

Family Violence Assistance Project

P.O. Box 304
Augusta, ME 04332-0304
1-877-890-7788 or 623-3569 (V)
621-6372(FAX)
Email: fvp@familyviolenceproject.org
Website: www.familyviolenceproject.org/

The Project provides counseling, advocacy, referral, and shelter to victims of domestic violence.

hear ME now!

P.O. Box 896
Portland, ME 04104
Pam Dawson, Executive Director
781-7199 (V)
781-7201 (FAX)
Email: info@hear-me-now.org
Website: hear ME now!

Our mission statement: hear ME now!, Maine’s only Auditory Oral Deaf Education Center, is committed to the families of deaf and hard-of-hearing children and ensures opportunities to learn to listen and speak through innovative teaching and technology.

What we provide:
• early intervention services in the home — how to help your baby learn to listen through play
• parent support gatherings
• consultative support to community preschools by an auditory oral teacher of the deaf
• school age supports and consultation
• professional development, and
• adult rehabilitation to deaf and hard-of-hearing individuals who choose to learn to listen and speak.

We are a member of OPTIONschools International — a consortium of programs dedicated to advancing excellence in listening and spoken language education.

Our area of expertise: We use an auditory approach to spoken language development. This means we use listening first — supported by natural gestures, expressions and pictures — during language based activities. Auditory oral education is based on the perspective that acquiring competence in spoken language, both receptively and expressively, is a realistic goal for children who are deaf or hard of hearing. Research shows the first five years of life are critical to the development of the auditory cortex, the part of the brain that receives and processes spoken language input. Infants and children with hearing loss require early, consistent use of amplification and early intervention to access, stimulate and grow the auditory cortex. This requires targeted and meaningful listening and spoken language practice with professionals trained in integrating auditory skills development.

Who we are: Our staff includes a certified early childhood special educator, certified speech/language pathologists, certified Listening and Spoken Language Specialists (LSLS), an Educational Audiologist, and certified Teachers of the Deaf who specialize in helping children who are deaf and hard of hearing learn to listen and speak. All of our direct support staff hold a certification in Listening and Spoken Language (LSLS) or are completing an extensive LSLS preparatory program.

What is a Listening and Spoken Language Specialist? A Listening and Spoken Language Specialist has special training in promoting language development through listening. A LSLS holds an international certification from the Alexander Graham Bell Academy for Listening and Spoken Language. The Academy was established in 2005 to advance listening and talking opportunities for deaf or hard-of-hearing individuals through established standards of excellence.

Our Listening and Spoken Language Specialists have:
• A passing score on the international LSLS-AV certification exam.
• A master’s degree in speech-language pathology, OR education of the hearing impaired.
• A license/certificate to practice in Maine.
• At least 30–80 hours of post-graduate study in Strategies for Listening and Spoken Language Development.
• At least 900 clock hours of professional experience in the provision of auditory verbal therapy within the past three years. At least 750 of these hours must be in direct therapy, OR at least 15 clock hours per week for three school years directly teaching children with hearing loss to listen and talk in a Listening and Spoken Language Program.
• Signed letters of recommendation from three families.

Hear Now

A Program of the Starkey Hearing Foundation
6700 Washington Avenue South
Eden Prairie, MN 55344
1-800-328-8602 (V) (Ask for Hear Now)
(952) 947-4497 (FAX)
Contact person: Joanita Stelter, HEAR NOW Coordinator
Email: nonprofit@starkey.com
Website: Hear Now

HEAR NOW, the U.S. program of the Starkey Hearing Foundation, provides hearing aids to adults and children who are permanent residents of the United States, meet the financial criteria and are approved for assistance. HEAR NOW is an organization of last resort; all other options for service must be used before HEAR NOW benefit is approved. To determine if someone meets the eligibility requirements, call 1-800-328-8602 (V). There is a nonrefundable processing fee of $125 per hearing aid.

HEAR NOW also collects used hearing aids for recycling. Donations are tax deductible. Hearing aids should be packed in a padded envelope or box along with the clearly printed name and address of the donor . Send to HEAR NOW, A Program of the Starkey Hearing Foundation, 6700 Washington Avenue South, Eden Prairie, MN 55344. Acknowledgment letters will be sent within six weeks of receipt of donation.

Help America Hear Program

Foundation for Sight & Sound
P.O. Box 1245
Smithtown, NY 11787
631-366-3461 (V)
Email: info@foundationforsightandsound.org
Website: Help America Hear Program

The Help America Hear Program is designed to provide hearing aids to individuals who do not have the financial capacity to purchase them and who meet the other criteria defined by the program committee.

Lion's Club

Bruce Keezer, State Chair of Speech & Hearing
426-2030 (V)

Your local Lion's Club can donate toward hearing aids and adaptive equipment. Call the club nearest you to inquire about their speech and hearing program. The Lion’s Club will accept donations of old hearing aids in the eyeglass collection boxes. For information about your local club, call the above number.

MaineCare Coverage in Nursing Facilities

1-800-977-6740 (V)
TTY Users Call Maine Relay 711

Most items (hearing aids) needed by an individual in a nursing facility are covered by the MaineCare payment to the facility or use of the MaineCare ID. Individuals with medical expenses not covered by the MaineCare ID or the MaineCare payment at the facility may have these expenses deducted from their cost of care. These expenses are deducted starting the month following the month in which the bills are received in the local Department of Health and Human Services’ office. Contact MaineCare or the Division for the Deaf, Hard of Hearing & Late Deafened for more information.

Maine Center on Deafness (MCD)

68 Bishop Street, Suite 3
Portland, ME 04103
1-800-639-3884 (V/TTY within Maine)
797-7656 (V/TTY)
207-766-7111 (Front Desk VP)
207-766-7113 (Public VP)
797-9791 (FAX)
John Dunleavy, Interim Executive Director
Email: info@mcdmaine.org
207-766-7114 (VP)
Website: Maine Center on Deafness

The Maine Center on Deafness (MCD) is a non-profit community resource center that serves to identify the needs and maximize the potential of D/deaf, hard-of-hearing, late-deafened and speech-impaired individuals throughout the State of Maine. MCD provides information, empowerment, advocacy and referral services to promote public awareness and understanding of Deaf culture through systemic change and individual advocacy under the Civil Rights Program. MCD hosts structured psycho-social support groups for Maine’s D/deaf, hard-of-hearing and non-verbal people who have intellectual disabilities through the use of visual-gestural communication and sign language. MCD can provide customized training to any organization regarding how to best serve the Deaf, hard-of-hearing and late-deafened members of the community.

MCD also administers Maine's Adaptive Telecommunications and Emergency Notification System Equipment Program, through which Maine residents who cannot use traditional phones or hear emergency warnings over the radio can apply to receive low or no cost adaptive telephones, single hearing aids, deaf-blind equipment and pagers. In addition, MCD conducts communication and outreach efforts that deliver technology and service training to businesses and residents who use the Maine Relay System.

Civil Rights Program

Meryl Troop, CI, CT, SC:L, Civil Rights Program Manager
Email: mtroop@mcdmaine.org

Maine Center on Deafness (MCD) promotes the civil rights of D/deaf, late-deafened and hard-of-hearing people throughout the state. MCD advocates for D/deaf, late deafened and hard-of-hearing people for civil rights complaints related to hearing loss. MCD can help in employment, housing, federal, state and local government programs, education, or public accommodations like movie theaters, hospitals, nursing homes and doctors’ offices – anywhere communication is needed.

MCD can advocate for and legally represent a person with hearing loss in meetings and administrative hearings such as school Individualized Education Plan (IEP) meetings, and before the Maine Human Rights Commission. MCD can help get needed accommodations such as amplified and other specialized telephones, captioning, educational services and interpreting. For criminal and family law issues, MCD Civil Rights Program will refer to other lawyers who specialize in those areas. MCD encourages Deaf people to come in or call us to help you understand important mail and documents.

MCD also provides systemic advocacy for Maine people with hearing loss. This advocacy includes working with Maine state agencies and Maine’s Legislature. MCD runs the Deaf Rights Group (DRG), a statewide coalition of organizations and individuals committed to obtaining equal access for the D/deaf, late deafened and hard-of-hearing people in Maine. DRG is open to all and meets quarterly in Portland and annually in Augusta. Your input is always welcome.

Visual Gestural Communication (VGC) Project

Email: VGC@mcdmaine.org
Michelle Ames, Coordinator
Email: mames@mcdmaine.org

Visual Gestural Communication (VGC) is often used by folks who have limited formal language skills. The VGC project delivers communication training for staff and families who work with adults with intellectual disabilities and limited language who are D/deaf, hard of hearing or nonverbal, and who are served by the Department of Health & Human Services. Visual Gestural Communication trainings and workshops are available on a limited basis for free, and can also be contracted on a fee for service basis. Please contact MCD for more information.

Peer Support Group

Email: PSG@mcdmaine.org
Michelle Ames, Coordinator
Email: mames@mcdmaine.org

Individuals who are D/deaf, hard of hearing or nonverbal with intellectual disabilities or mental illness get together for educational and psychosocial activities that enhance communication and safety in their homes, jobs and communities. This group meets once a month in Bangor and Portland with special activities statewide. Please check our website or call the Maine Center on Deafness (MCD) for more information or to be added to the mailing list regarding Peer Support Group.

Telecommunications Equipment Program

Sarah-Jane Wing, Telecommunications Equipment Program Manager/Hearing Aid Program Coordinator
Email: sjwing@mcdmaine.org
Scott Murray, Telecommunications Equipment Program Assistant Manager/Deaf-Blind Program Coordinator
Email: smurray@mcdmaine.org

Telecommunications Equipment: Telecommunication devices, including TTYs, amplified telephones, speakerphones, single hearing aids, deaf-blind equipment and other specialized telephone equipment are either loaned or sold on a cost-share basis to eligible individuals who are unable to use regular telephone equipment effectively because they are D/deaf, hard of hearing, or have one or more speech, vision, cognitive or mobility disability (ies). Individuals are required to provide proof of disability as well as documentation of annual household income. The staff will provide information and training on use of the various types of equipment that an individual may need and are available to assist if there are problems with the equipment functioning correctly and addressing the individual’s needs.

Emergency Alert Notification Equipment: Individuals who are D/deaf, late deafened or hard of hearing are eligible to receive, either on a loan or cost-share basis, equipment that will allow them to receive emergency alert notifications that are not accessible to them via normal television and/or radio transmission.

TTY Directory: MCD publishes an annual directory of TTY users and TTY access numbers for public and private agencies. The directory also includes contact information for videophone users (for Video Relay Service and direct videophone communication) and any other personal information which individual members of the Deaf community request to have included in their listings. Updates will be made available on the MCD website.

To apply for the Telecommunications Equipment or Emergency Notification System Program, contact MCD or download an application from the MCD website.
Maine Center on Deafness

Communication and Outreach

Justin M. Gifford, Communication and Outreach Manager
Email: jgifford@mcdmaine.org

MCD’s Communication and Outreach Program provides statewide remote office hours, information, and education related to all the MCD services including the Maine Relay System.

The Outreach Program also strives to educate businesses, professional associations, educational institutions, and private and government agencies, as well as the general public, about the unique needs of the D/deaf, hard of hearing, and late deafened. Special emphasis is placed on the Maine Relay Service and how to make and receive relay calls. Outreach Program staff provide educational presentations, public awareness materials, in-service training and workshops in locations across the state. Exhibits are provided for conferences, trade shows and other public meetings.

The Outreach Program has an array of print materials available, including informational brochures and educational materials regarding making and receiving all types of relay calls. Outreach staff also provide training and assistance to new relay users and their families and friends, and assist in resolving any problems that relay users may have in accessing the Maine Relay Service and completing their calls.

MCD also offers a quarterly newsletter publication. Contact MCD to add your name to the mailing list or read the electronic copy on our website, Maine Center on Deafness

Maine Adaptive Sports & Recreation (formerly Maine Handicapped Skiing)

Sunday River Ski Resort
8 Sundance Lane
Newry, ME 04261-3228
1-800-639-7770 (V)
824-2440 (V)
824-0453 (FAX)
Email: info@maineadaptive.org
Website: Maine Adaptive Sports & Recreation

Free year-round recreation lessons and programs for children aged 4+ and adults with physical disabilities. Sports include fishing, hiking, alpine skiing, nordic skiing, snowboarding, canoeing, kayaking, cycling, and golf, and take place at various sites and resorts throughout Maine. All equipment and instruction is provided. Call or visit the website for more information or to register for programs.

Maine State Housing Authority/MaineHousing

353 Water Street
Augusta, ME 04330
207-626-4600 (V)
1-800-452-4668
TTY Users Call Maine Relay 711
626-4678 (FAX)

If you live in subsidized housing, check with your property manager regarding deducting medical expenses such as hearing aids and hearing aid batteries from your monthly rent at your annual review.

Medicare

1-800-633-4227 (V)
1-877-486-2048 (TTY)
Website: Medicare

Medicare may offer some funding towards the purchase of hearing aids under some Advantage Plans or Part C. Refer to your “Summary of Benefits” or call the phone number on the back of your card to see if you qualify.

New England ADA Center-DBTAC

A Project of the Institute for Human Centered Design [formerly Adaptive Environments]
200 Portland Street, Suite 1
Boston, MA 02114

Oce Harrison, Ed.D., Project Director
1-800-949-4232 (V/TTY)
(617) 482-8099 (FAX)
Email: ADAInfo@NewEnglandADA.org
Website: New England ADA Center-DBTAC

Provides federally approved information and training to individuals, businesses, and organizations about the Americans with Disabilities Act. An educational resource – not an enforcement agency. Inquiries will be kept confidential.

Project Grace

Scarborough, ME
207-883-5111
Email: pgme@projectgracemaine.org
Website: www.projectgracemaine.org

Project Grace is for Scarborough residents only. Project Grace helps to connect residents with necessary services, such as heat assistance, rent assistance, “In-Kind Giving” during the holidays, clothing, food and financial assistance for hearing aids.

Travelers Protective Association of America Scholarship Trust for the Hearing Impaired (TPA)

3755 Lindell Boulevard
St. Louis, MO 63108-3476
314-371-0533 (V)
314-371-0537 (FAX)
Email: support@tpahq.org
Website: Travelers Protective Association of American Scholarship Trust for the Hearing Impaired

TPA provides assistance to persons who would benefit from mechanical devices, medical care and specialized education or treatment and are unable to provide the funds themselves. There is no restriction on age, sex, race or creed. You must be a United States citizen. Grants may be used to purchase hearing aids, assistive listening equipment or to help with the cost of a cochlear implant.

TRICARE Regional Office (TRO)

Family of Armed Service Members Eligible for Hearing Aids
North Tel: 1-877-874-2273 (V)
South Tel: 1-800-444-5445 (V)
West Tel: 1-888-874-9378 (V)
Overseas beneficiaries may call 1-888-777-8343 (V)
Website: Tricare

The National Defense Authorization Act for fiscal year 2002, provides active-duty family members (ADFMs) who meet specific hearing loss requirements the eligibility to receive hearing aids, services, and supplies as a TRICARE benefit. Service physicians and audiologists from the Department of Defense and Veterans Affairs have helped Tricare officials to establish separate hearing-level thresholds for adults and children. More information may be obtained from the Tricare website. Previously, hearing aids and services were only available to those beneficiaries who were in the Program for Persons with Disabilities (PFPWD).

The criteria for an adult ADFM to qualify for hearing aids and services are 40 decibel (dB) hearing loss (HL) or greater in one or both ears when tested at one of the following frequencies; 500, 1,000, 1,500, 2,000, 3,000 or 4,000Hz; or 26dB HL or greater in one or both ears at any three or more of those frequencies (mentioned previously); or a speech recognition score less than 94 percent.

The criterion for children of active duty service members to qualify for hearing aids and services is 26dB HL or greater hearing threshold level in one or both ears when tested in one of the following frequency ranges: 500, 1,000, 2,000, 3,000 or 4,000Hz.

Eligible TRICARE beneficiaries will receive all medically necessary and appropriate services and supplies, including hearing examinations administered by authorized providers that are required in connection with this benefit. Eligible beneficiaries who suspect they or a family member may have a hearing loss should schedule an appointment with their primary care manager or medical provider for an examination. Beneficiaries will then be referred to an audiologist for any necessary tests.

Veterans Administration (VA)

Audiology
1-877-421-8263, Ext. 4142
VA Health Benefits Service Center
1-877-222-8387

If you are a veteran, check with the VA to see if you qualify for hearing aids. You may qualify if you have a 10% service-connected disability (for any reason) and a hearing loss. To apply for a service-connected disability and pension compensation, you must fill out a VA form 526. Veterans with very low income may be eligible for healthcare through the VA. This will cover hearing aids and may also include TTYs, telephone amplification devices, personal listening systems and cochlear implants.

Vocational Rehabilitation (VR)

Bureau of Rehabilitation Services
Department of Labor

The Division of Vocational Rehabilitation, also known as "VR," helps people with physical, mental, or emotional disabilities to get and keep a job.

Hearing Aids and Vocational Rehabilitation: The Vocational Rehabilitation Program (VR) can help eligible Maine VR clients get hearing aids if their hearing loss disability is a barrier to employment. See hearing aid procurement website: Hearing Aid Procurement

Terry Morrell, Regional Manager
207-470-7668 (VP)
207-623-7957 (TTY)
207-287-5292 (FAX)
Email: Terry.L. Morrell@maine.gov

Rehabilitation Counselors for the Deaf (RCD)

REGION I
Bureau of Rehabilitation Services
185 Lancaster Street, Suite 101
Portland, ME 04101-2453
Joe Roquebecil
Email: Joseph.Roquebecil@maine.gov
207-221-5526 (VP)
207-441-5574 (Text/IM)
207-775-7870 (FAX)

Serving Cumberland and York counties.

John Post
207-591-4128 (VP)
Email: John.I.Post@maine.gov

Serving Androscoggin, Cumberland, Franklin, Oxford, Sagadahoc and York counties.

REGION II
Bureau of Rehabilitation Services
5 Mollison Way
Lewiston, ME 04240
207-514-0183 (VP)
207-689-5887 (Text)
207-753-9051(FAX)
John Post
Email: John.I.Post@maine.gov

Serving Androscoggin, Cumberland, Franklin, Oxford, Sagadahoc and York counties.

REGION III
Bureau of Rehabilitation Services
73 State House Station
21 Enterprise Drive, Suite 2
Augusta, ME 04333
207-226-7270(VP)
207-287-6252 (TTY)
287-6249 (FAX)
Sitara Sheikh
Email: Sitara.N.Sheikh@maine.gov

Virginia Pelletier, Rehabilitation Assistant
207-470-7670 (VP)
287-6249 (FAX)
Email: Virginia.C.Pelletier@maine.gov

91 Camden Street, Suite 202
Rockland, ME 04841
207-226-7270 (VP)
594-1858 (FAX)
Sitara Sheikh
Email: Sitara.N.Sheikh@maine.gov

REGION IV
Bureau of Rehabilitation Services
45 Oak Street, Suite 1
Bangor, ME 04401
207-433-5234 (VP)
561-4027 (FAX)
Nancy Hickey
Email: Nancy.Hickey@maine.gov

Bureau of Rehabilitation Services
66 Spruce Street, Suite 3
Presque Isle, ME 04769
207-433-5234 (VP)
760-6316 (FAX)
Nancy Hickey
Email: Nancy.Hickey@maine.gov

Penobscot Community Health Center (PCHC)/Warren Center

P.O. Box 439
Bangor, ME 04401
941-2850 (V)
1-877-542-9000 (Toll Free V)
941-4932 (TTY)
941-2852 (FAX)
Website: Penobscot Community Health Center (PCHC)/Warren Center

Ann Marie Power, Practice Manager
MaryBeth B. Richards, MS, CCC-SLP, Clinical Leader

Our Mission: The PCHC/Warren Center provides evaluations, therapies and technologies in the areas of speech, language development and hearing to children and adults of Central and Eastern Maine.

Audiology: The PCHC/Warren Center provides complete audiometric evaluations performed by our licensed, certified doctors of audiology. Evaluations include a number of specialized tests for infants, children and adults that assess hearing ability and type of loss, such as nerve damage or ear infection.

Complete Hearing Aid Services: Hearing aids may be purchased through the PCHC/Warren Center after a complete diagnostic evaluation. With recommendations from the audiologists, you can choose from a wide variety of hearing aids, including programmable and digital aids. The PCHC/Warren Center offers a 30-day trial period and a two-year warranty with any new hearing aid. Hearing aid repairs and servicing are available for most makes and models.

The Regional Hearing Aid Bank: ReHAB for short, is designed to provide one hearing aid to those members of our community who are unable to afford them. It utilizes donated behind-the-ear hearing aids that can be refurbished and reprogrammed for use by another person. The ReHAB program is designed particularly for members of the community who are unable to be served by the Veterans’ Administration, Vocational Rehabilitation program, insurances or other third-party providers and whose annual income is less than 200 percent of the federal poverty level.

There is an application process and a waiting list (which can be up to three years long, depending on funding available) for these services. Applications are available by calling the PCHC/Warren Center at 941-2850 or may be picked up at the PCHC/Warren Center office at 175 Union Street, Bangor. The contact person is Tammi LeBrecque, Email: tlebrecque@pchcbangor.org.

Donations of hearing aids to benefit the ReHAB program are always accepted. Behind-the-ear hearing aids of all makes and models are those used for refurbishment and placement. In-the-ear hearing aids are recycled, and the proceeds are then used to help with the costs of refurbishing the behind the ear hearing aids. Hearing aids may be dropped off or mailed to the PCHC/Warren Center office at 175 Union Street, Bangor, Maine 04401.

Cochlear Implant Mapping: Besides hosting the only such program in central, eastern or northern Maine, the PCHC/Warren Center also is the area's only cochlear implant programming/mapping facility and one of three in New England. The others are located in New Hampshire and Massachusetts. PCHC/Warren Center staff work closely with staff of all three implant teams.