Culture and Its Effect on Communication

Course Objectives:

NOTE: You must have a WebJunction Skillsoft Learning account to access this course. Instructions for setting up an account are in the yellow box on the right side of the Voluntary Certification Homepage.

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Catalog > Communication & Interpersonal Skills > Culture and Its Effect on Communication

Effective communication is always a challenge, and when diverse cultures are introduced, good communication can become even more challenging. In today’s global economy, understanding how context, style, beliefs, and value systems influence the way we communicate and decode others' messages is more important than ever. This course attempts to explain various dimensions of a culture and how they affect the communication between individuals from different cultures by identifying the requirements of successful cross-cultural communication. The course takes you through the communication styles for high or low-context situations and provides some key guidelines to improve your cross-cultural communication based on Hofstede's cultural dimensions model.

Lesson Objectives

identify guidelines for successful cross-cultural communication classify examples of communication styles as being high- or low-context match the cultural dimensions in Geert Hofstede's Model with their descriptions match each dimension with the guideline that describes how to improve communication with people who exhibit that dimension