Last Updated; March 1, 2024

Maine Telecommunications Relay Service (TRS) Council

For more information regarding Maine Relay service, go to:

Website: Telecommunications Relay Service Council

DRM Communication Technology and Outreach Program

The Communication Technology and Outreach Program at Disability Rights Maine educates consumers about Maine Relay statewide.

Maine Relay (MERS) is a free statewide service that connects voice telephone users with individuals who are deaf, hard of hearing, late-deafened or have a speech disability. The service allows consumers to use specialized equipment (such as captioned telephone, TTY, VCO or HCO) to communicate with standard voice telephone users through specially trained relay operators (RO). MERS includes 711, Relay Conference Captioning, IP Relay and Speech-to-Speech (STS) Relay. Maine Relay Service is available 24 hours a day, every day, 365 days a year. All calls are confidential. No records of any conversations are maintained.

The Communication Technology and Outreach Program visits support groups, senior organizations, rotary clubs, medical organizations, businesses, professional groups, veteran's organizations, and other agencies to share information and provide training on Maine Relay services, adaptive telephone equipment, and telecommunication access. TRS Advocates provide general information, one-on-one training and education for individuals interested in learning more about using Maine Relay. Virtual and in-person exhibits, presentations and demonstrations are provided at no cost.

For more information contact:
Riley Albair, Program Director