Resource Guide: CHILDRENS SERVICES

Last Updated; April 18, 2019

Cambridge Hospital

Deaf Services
1439 Cambridge Street
Cambridge, MA 02139
Sanjay Gulati, MD, Child & Adolescent Psychiatrist
Lauren Imperatore, PhD, Team Leader
(617)-665-3458 (V)
(617)-665-1055 (TTY)
(617)-665-1973 (FAX)

Provides evaluations, individual, family and marital therapy for deaf and hard-of-hearing individuals and their families. The Child, Adolescent, and Adult Inpatient Psychiatric Units at Cambridge Health Alliance also have extensive experience in treating deaf and hard-of-hearing individuals. American Sign Language and certified deaf interpreting is readily available.

Child Development Services (CDS)

146 State House Station
Burton Cross State Office Building, 5th Floor
Augusta, Maine 04333-0146
624-6660 (V)
TTY Users Call Maine Relay 711
624-6661 (FAX)

Child Development Services (CDS) is the statewide system responsible for providing services to children ages birth to five (not yet in school) who have disabilities under the Individuals with Disabilities Education Act (IDEA). This program is funded through the federal IDEA. CDS operates nine regional offices throughout the state to arrange and deliver early intervention, special education and other related services to children and their families. CDS will find a consultant who will work with the family to provide services and support to the child and family until the child enters school.

Child Protective Intake-Department of Health and Human Services

11 State House Station
Augusta, ME 04333-0011
1-800-452-1999 or 626-8620 (V)
TTY Users Call Maine Relay 711
287-5065 (FAX)

24-hour hotlines to report child abuse and neglect statewide.

Childrens Hospital Boston at Waltham

Deaf and Hard of Hearing Program (DHHP)
9 Hope Avenue
Waltham, ME 02453
(781) 216-2210 (TTY)
(781) 216-2215 (V)
(781) 216-2252 (FAX)

The Deaf and Hard-of-Hearing Program is an interdisciplinary clinical and research group within the Department of Otolaryngology and Communication Disorders at the Childrens Hospital. The clinical team includes specialists in psychology, audiology, education, medicine, speech and language, psychiatry and communications. DHHP provides comprehensive evaluation and consultative services to deaf and hard of hearing children, their physicians, families and schools. Staff work with children and families from diverse locations and backgrounds covering the full pediatric age spectrum, from infants to teens. DHHP serves as a center for coordination of evaluations, referrals, research, guidance and information for families and agencies.

hear ME now!

P.O. Box 896
Portland, ME 04104
Pam Dawson, Executive Director
781-7199 (V)
781-7201 (FAX)
Email: info@hear-me-now.org
Website: hear ME now!

Our mission statement: hear ME now!, Maine's only Auditory Oral Deaf Education Center, is committed to the families of deaf and hard-of-hearing children and ensures opportunities to learn to listen and speak through innovative teaching and technology.

What we provide:
early intervention services in the home how to help your baby learn to listen through play
parent support gatherings
consultative support to community preschools by an auditory oral teacher of the deaf
school age supports and consultation
professional development, and
adult rehabilitation to deaf and hard-of-hearing individuals who choose to learn to listen and speak.

We are a member of OPTIONschools International a consortium of programs dedicated to advancing excellence in listening and spoken language education.

Our area of expertise: We use an auditory approach to spoken language development. This means we use listening first supported by natural gestures, expressions and pictures during language based activities. Auditory oral education is based on the perspective that acquiring competence in spoken language, both receptively and expressively, is a realistic goal for children who are deaf or hard of hearing. Research shows the first five years of life are critical to the development of the auditory cortex, the part of the brain that receives and processes spoken language input. Infants and children with hearing loss require early, consistent use of amplification and early intervention to access, stimulate and grow the auditory cortex. This requires targeted and meaningful listening and spoken language practice with professionals trained in integrating auditory skills development.

Who we are: Our staff includes a certified early childhood special educator, certified speech/language pathologists, certified Listening and Spoken Language Specialists (LSLS), an Educational Audiologist, and certified Teachers of the Deaf who specialize in helping children who are deaf and hard of hearing learn to listen and speak. All of our direct support staff hold a certification in Listening and Spoken Language (LSLS) or are completing an extensive LSLS preparatory program.

What is a Listening and Spoken Language Specialist? A Listening and Spoken Language Specialist has special training in promoting language development through listening. A LSLS holds an international certification from the Alexander Graham Bell Academy for Listening and Spoken Language. The Academy was established in 2005 to advance listening and talking opportunities for deaf or hard-of-hearing individuals through established standards of excellence.

Our Listening and Spoken Language Specialists have:
A passing score on the international LSLS-AV certification exam.
A master's degree in speech-language pathology, OR education of the hearing impaired.
A license/certificate to practice in Maine.
At least 30-80 hours of post-graduate study in Strategies for Listening and Spoken Language Development.
At least 900 clock hours of professional experience in the provision of auditory verbal therapy within the past three years. At least 750 of these hours must be in direct therapy, OR at least 15 clock hours per week for three school years directly teaching children with hearing loss to listen and talk in a Listening and Spoken Language Program.
Signed letters of recommendation from three families.

Maine Behavioral Healthcare (formerly Community Counseling Center)

165 Lancaster Street
Portland, ME 04101
207-874-1043 (TTY)
207-874-1030 (V)
874-1044 (FAX)
Email: info@mainebehavioralhealthcare.org
Website: Maine Behavioral Healthcare

For over a decade, Community Counseling Center (now Maine Behavioral Healthcare) has been pleased to offer high-quality mental health and family services to deaf, hard-of-hearing, deaf-blind, and late-deafened children and adults throughout Maine. This highly specialized program offers individual, couples, family and group counseling, and case management services, provided by licensed therapists who are fluent in American Sign Language and English. Our staff is aware of the unique needs and diversity of the deaf and hard-of-hearing communities. We also offer services to hearing children, siblings, parents, and family members of deaf individuals.

Our counseling services can help individuals and families with:
Depression and anxiety.
Acute and chronic mental illness.
Relationship, couple, and family problems.
Parenting challenges.
Behavioral and emotional problems in children.
Abusive or destructive relationships.
Sexual and/or physical abuse.
Separation and/or divorce.
Loss of loved ones.
Family crises.

Case Management is a MaineCare-funded service that is designed to support children and adults in identifying and accessing resources and services in their community.

Our case managers can:
Connect children, adults, elders and their families to natural supports and community resources.
Coordinate services and streamline communications between multiple providers.
Facilitate referrals for needed resources.
Work with individuals to create effective service plans.

Deaf culture-friendly counseling and case management services are available in our Portland office, located in the heart of the Bayside neighborhood. MaineCare, Medicare and most commercial insurance is accepted; self-pay and sliding-fee-scale options are also available.

Kristine Gile, LCPC, MHRT/C, NCC, Clinical Supervisor
207-619-5747 (VP)
Email: kgile@mainebehavioralhealthcare.org

Maine Educational Center for the Deaf and Hard of Hearing/Governor Baxter School for the Deaf (MECDHH/GBSD)

Owen J. Logue Ed.D., Executive Director
1 Mackworth Island
Falmouth, ME 04105
207-420-7771 (V)
Email: OJ.Logue@mecdhh.org

Suzy Sargent, Administrative Assistant
207-781-6284 (V)
207-781-6319 (FAX)
Email: suzy.sargent@mecdhh.org

For information regarding K-12 academic programs at MECDHH/GBSD please contact:
Rebecca Falbo, Director of Mainstream & Deaf Education
1 Mackworth Island
Falmouth, ME 04105
207-781-6224 (V)
Email: rebecca.falbo@mecdhh.org

For information regarding the Mackworth Island Preschool at MECDHH/GBSD please contact:
Karen Hopkins, Director of Statewide Education & Family Services
1 Mackworth Island
Falmouth, ME 04105
207-781-6335 (V)
207-449-1476 (VP)
Email: karen.hopkins@mecdhh.org

Mary Jo York, Administrative Assistant
207-781-6215 (V)
207-781-6246 (FAX)
Email: maryjo.york@mecdhh.org
Website: Maine Educational Center for Deaf and Hard of Hearing

The Maine Educational Center for the Deaf and Hard of Hearing and the Governor Baxter School for the Deaf (MECDHH/GBSD) provides comprehensive educational and support services to Maine's children who are Deaf or hard of hearing (D/HH) from birth through grade 12. The Mackworth Island Preschool is located in Falmouth, Maine. Kindergarten-12th grade students attend Portland Public Schools.

MECDHH/GBSD educational programs offer specially designed instruction and access to the general education curriculum and state standards at all grade and achievement levels through direct and differentiated instruction in all of the classrooms and where appropriate, for the students enrolled in regular education classes with communication supports. In addition to the academic focus, the programs help develop self-advocacy and social skill development along with providing opportunities for direct communication with peers and professionals who are D/HH. Support services for all children and students are available with an educational audiologist, speech and language therapists, social worker, occupational therapy team, and transition specialist, who contribute to effective communication, language and transitional planning throughout the school years. The K-12 school programs also have access to many of the educational and social resources that are available through the collaboration with Portland Public Schools.

Specialized programming for students who are D/HH and present with behavioral or cognitive challenges is available after a collaborative team review with parents, home district personnel, and the MECDHH/GBSD special education team in consultation with the psychological and communication consultants. Enrollment decisions are contingent upon a student's Individualized Education Program (IEP) team approval and the ability to meet all of the students challenges and educational needs.

For information about K-12 enrollment, contact:
Rebecca Falbo, Director of Mainstream & Deaf Education Programs
1 Mackworth Island
Falmouth, ME 04105
207-781-6224 (V)
Email: rebecca.falbo@mecdhh.org

For questions and referrals about the Mackworth Island Preschool, contact:
Karen Hopkins, Director of Statewide Education & Family Services
1 Mackworth Island
Falmouth, ME 04105
781-6335 (V)
207-449-1476 (VP)
Email: karen.hopkins@mecdhh.org

Early Childhood and Family Services Program (ECFS)
The Early Childhood and Family Services (ECFS) Program provides services to families with children newborn to 5 years of age who are D/HH or have a suspected hearing loss. We provide information to families and professionals statewide, support the choices that families make to benefit their children, and assist them with identifying the resources that will help them meet the individual needs of their infant or young child. Services are provided at no cost to families. Home visits are offered to families to provide unbiased information about early childhood development, hearing loss, auditory skills development, amplification, communication and technology options, education and program resources, funding options, networking, and mentoring. MECDHH/GBSD has a MOU (Memorandum of Understanding) with Child Development Services. CDS and our providers are integrated into statewide early intervention teams. ECFS consultants are available for observations and consultations in daycare and preschool settings. We are also available for participation in Individualized Family Service Plan (IFSP) and Individualized Education Plan (IEP) team meetings. Our program collaborates with the child's IFSP team and provides opportunities for statewide networking for families, providers, and agencies. We have a diverse professional staff with the following backgrounds: teachers of the Deaf, parent/infant specialists, early-childhood educators, an educational/pediatric audiologists and special educators.

Direct Service Opportunities
Occasionally staff from MECDHH/GBSD are able to provide direct services to children and families as the need arises. The following services are available: special instruction, specially designed instruction, speech and language therapy, ASL family training, and Deaf mentor services.

The Early Childhood Programs at MECDHH/GBSD are committed to the enhancement of the developmental needs of children from birth through age five. A central component of the program is the development of language and communication in young children, with full respect and support given to the array of language and communication features that families may choose for their child.

Parent, Infant/Toddler Program
The Parent, Infant/Toddler Program offers a variety of support and services to parents/caregivers and children who are D/HH or have suspected hearing loss, that includes teachers of the Deaf, speech language pathologists, audiologists, and parents. A multi-disciplinary approach is used to meet the individual needs of families and children. Services include play groups and regional outings.

Play Groups
In supporting a continuum of communication opportunities, our play groups include modeling strategies within play-based centers for listening, spoken language and ASL development. Parent, infant, and toddler play groups are held in 8-week sessions in the fall, winter, and spring, meeting one day each week. Outings are held on Saturdays between sessions to allow an opportunity for all family members to attend. Both are great venues for families to connect and children to play and interact with other children who are D/HH.

ASL/Spoken English story time gives families and children access regardless of their primary receptive language. Audiologists, speech language pathologists, teachers of the deaf and deaf mentors provide resources and are available for consultation throughout the morning. This play group is aimed at families of children who are D/HH who want to meet other families, gather information, and have a good time! Parents have the opportunity to connect and build relationships. Feel free to bring a bag lunch. Story times are held at libraries throughout the state.

Mackworth Island Preschool
The MECDHH/GBSD Early Childhood Bilingual, Bimodal Program offers language-rich early childhood education for children who are D/HH or typically hearing, from birth to age five, in ASL and spoken English as our languages of instruction. Early learning is fostered through a curriculum that is rich in exploration and aligned with the Maine Early Learning Development Standards and The Common Core Standards. Children with a range of language and communication styles are guided to play, interact, and explore their environment to cultivate social-emotional growth, cognitive development, motor skill development, literacy skill development, communication proficiency, and creativity. Each child's natural curiosity and individual pace steers their learning process in each area of development. Mackworth Island, with its access to the natural world, and our classrooms, serve as a palette for childrens learning, directed by the child and nurtured by staff to ensure growth in all areas indicated in state and national education guidelines.

Our program is a bilingual, bimodal setting offering children open exploration, access, and experience in ASL and spoken English. The preschool program has two connected classroom environments. In one room, spoken English is used in all daily interactions, communication, and instruction. In the second room, ASL is used in all daily interactions, communication, and instruction. The Early Childhood Mackworth Island Preschool team works collaboratively with the child's family to language plan for each child to offer an individual program that meets the communication needs and goals of each child. Children are encouraged to explore all learning centers in both rooms to aid in development of auditory/listening skills, spoken language, and receptive and expressive ASL skills as guided by the family's goals for their child. In this environment both ASL and spoken English are used at separate times. Precursors to language and communication development, as well as early auditory skill development, are supported throughout the day.

All classroom environments have been acoustically modified to minimize background noise and reverberation. Hearing assistance technology compatible with individual children's personal hearing aids and cochlear implants are used throughout the school day.

Support Services
Student support services at Mackworth Island Preschool include: speech and language therapy by certified speech pathologists, audiology services, occupational therapy, physical therapy, and consultation by psychologists and social workers.

Parental Involvement
Parental involvement is the cornerstone of our preschool program. We encourage parent participation and communication on a regular basis.

For questions and referrals to the Mackworth Island Preschool, contact:
Karen Hopkins, Director of Statewide Education & Family Services
1 Mackworth Island
Falmouth, ME 04105
781-6335 (V)
207-449-1476 (VP)
Email: karen.hopkins@mecdhh.org

Public School Outreach Program (PSO)
In all PSO programs each child's preferred mode of communication is accommodated and respected. Interpreters, Cued Language transliterators, and hearing assistive technologies are an integral part of all our programs. The Public School Outreach Program assists service providers in offering a beneficial and positive educational experience for students with a hearing loss within their local school district. We offer free statewide consultative services to schools that serve students who are D/HH regardless of the degree or nature of their hearing loss or communication systems they use. Our goal is to become a valued member of the school team and assist public school personnel and parents with implementing an appropriate and positive educational experience for any student with a hearing loss in kindergarten through grade 12.

Services provided include:

1. On-site classroom observations. Involvement with the Individual Education Plan (IEP) Team. Assistance with proper use and care of all hearing assistive technology, HATs. (i.e., hearing aids, cochlear implants, FM system).

  • Visual and auditory access recommendations
  • Language and literacy considerations
  • Curriculum modifications
  • Instructional strategies
  • Proper use of sign language interpreters and cued language transliterators
  • Social emotional development considerations
  • Student awareness programs
  • Transition planning considerations and resources
  • Access to resource materials

2. Expanded Consultation/Itinerant Teacher Services
Programs are developed with the district to address the individual needs of the student and the professionals working with them. A range of services are offered including in-depth consultation services, literacy program development, language program development, support with use of all forms of technology, support writing IEPs, modeling strategies and techniques, recommendations for materials and programs, input regarding assessments, networking, etc.

3. Kids Like ME (KLM) Programs
Children who are D/HH benefit from peer support in order to share and comprehend and share how being D/HH impacts their daily lives. Learning that there are others who have similar life experiences and frustrations helps children accept and understand what it means to be deaf or hard of hearing and maintain a positive self-image.

Kids like ME creates an environment that will encourage students who are D/HH to feel a sense of community and a sense of belonging which can lead to positive social/emotional development.

Kids Like ME assists the development of life-long self-advocacy skills that student can continue to use throughout their school years and in their future out in the world and in the workplace. Providing student mentors and adult role models who are D/HH is an integral part of this program that promotes positive self-esteem and a "can do" attitude.

Kindergarten, elementary, middle school and high school KLM programs MECDHH/GBSD provides KLM programming in their local school districts statewide. Students meet three to four weeks or on a monthly basis during or after school. KLM skills are taught and practiced using activities designed to match age group interest levels.

Activities include experiential learning activities such as games, role playing, art projects, problem solving, small group discussions and hearing assistive technology demonstrations which are designed to build assertive listening skills, communication skills, self-advocacy skills, leadership skills, self-esteem, personal awareness and a strong positive identity as an individual who is D/HH.

6th-12th grade KLM overnight programs
Students gather three times a year - in the fall, winter, and spring, to participate in experiential modes of learning and adventure-based activities. Maine students who are D/HH come together for a total of 24 hours of fun. KLM provides a stimulating context for building friendships and self-advocacy skills, expressing thoughts and feelings, and sharing cooperative learning experiences. Activities may include bicycling, canoeing, kayaking, hiking, camping, African drumming, dog sledding, and other activities in the great outdoors.

4. In-service training/resources
On-site trainings, that focus on individual student needs, can be provided upon request. Please see our website for upcoming and archived webinars.
Website: www.mecdhh.org/resources/webinars/
Facebook: www.facebook.com/MECDHH.PSO

For questions and referrals to the Public School Outreach Program, contact:
Kevin Bohlin, Public School Outreach Coordinator
1 Mackworth Island
Falmouth, ME 04105
207-250-0998 (VP)
207-632-0999 (TXT)
Email: kevin.bohlin@mecdhh.org

MaineGeneral Medical Center

Edmund N. Ervin Pediatric Center
Shawn Kalback, Ph.D.
Psychologist
271 Water Street
Augusta, ME 04330
207-623-6500 (V)
207-621-5504 (FAX)
Email: Shawn.Kalback@mainegeneral.org

Maine Hands & Voices

60 Western Avenue, Suite 3, #257
Augusta, Maine, 04330
207-400-0713 (V)
Email: mainehandv@gmail.com
President and Coordinator: Darlene Freeman
Email: darlsfree@myfairpoint.net
Facebook: http://www.facebook.com/mainehandsandvoices
Website: handsandvoices

Maine Hands & Voices is the Maine state chapter of national non-profit Hands & Voices. Our organization is dedicated to supporting Maine families with children who are deaf or hard of hearing without a bias around communication modes or methodology. We're a parent-driven organization that collaborates with professionals who serve our children to provide families with the resources, networks and information they need to feel supported in raising a child with hearing loss, including connecting families to one another for irreplaceable parent-to-parent support and working to improve communication access and educational outcomes for their children. Our outreach activities, parent/professional collaboration and advocacy efforts are focused on enabling deaf and hard-of-hearing children to reach their highest potential. What works for your child is what makes the choice right! Visit Maine Hands & Voices on Facebook.

Maine Newborn Hearing Program (MNHP)

11 State House Station
Augusta, ME 04333
Betsy Glencross, Coordinator
1-800-698-3624 (V)
287-6879 (V)
TTY Users Call Maine Relay 711
207-287-4743 (FAX)
Email: Betsy.Glencross@Maine.gov
Website: Maine Newborn Hearing Program

The Maine Newborn Hearing Program is part of the Department of Health and Human Services, Maine Center for Disease Control and Prevention. This program coordinates hospital newborn hearing-screening programs and follow-up of infants with hearing loss. The program is able to provide resource and referral information for families who have an infant with hearing loss.

Colleen M. Owens, LCPC

Full Circle Wellness Center, Inc.
265 Hammond Street
Bangor, ME 04401
207-370-2259 (V)
207-942-7013 (FAX)
Email: colleen.owens@gmail.com

Colleen is a graduate of Gallaudet University's Masters in Mental Health Counseling. She has worked with the Deaf, hard-of-hearing, deaf-blind and late-deafened communities since 2006. She provides family and individual therapy to children, adolescents and adults. She is experienced in working with survivors who experienced physical and sexual abuse. She is also experienced in working with adults and adolescents with intellectual disabilities. Many insurances accepted and a sliding scale is also available.