Unum/Provident Multitate Exam & Settlement Agreement

• Amendment to Regulatory Settlement Agreement (PDF)
• Questions and Answers (PDF)
• Multistate Examination Report (PDF)
• Unum Life Insurance Company of America - Regulatory Settlement Agreement (PDF)
• Provident Life and Accident Insurance Company and Provident Life and Casualty Insurance Company- Regulatory Settlement Agreement (PDF)
• Paul Revere Life Insurance Company - Regulatory Settlement Agreement (PDF)
• First Unum Life Insurance Company - Regulatory Settlement Agreement (PDF)
• Exhibit 1 - Claim Reassessment Process, Unit Structure and Operating Procedures (PDF)
  • Exhibit 1 - Attachment A-1 - General Notice to Claimants Eligible for Reassessment (PDF)
  • Exhibit 1 - Attachment A-2 - Notice to Claimants w/Claim Closure Coded as RTW (PDF)
  • Exhibit 1 - Attachment B (PDF)
  • Exhibit 1 - Attachment C - Reassessment Information Form (PDF)
• Exhibit 2 - Changes in Claim Organization (PDF)
• Exhibit 3 - Quality Compliance Consultant (PDF)
• Exhibit 4 - Improved Procedures for Evaluating Multiple Conditions or Co-Morbid Conditions (PDF)
• Exhibit 5 - UnumProvident Clinical, Vocational, and Medical Services Statement Regarding Professional Conduct (PDF)
• Exhibit 6 - Guidelines for Independent Medical Evaluations (PDF)
• Exhibit 7 - Proof of Loss - Disability Claims (PDF)

The documents on this page are also available in hard copy by contacting the Bureau.