Service Agreement

The Monthly Account Holder and the Maine Information Network, LLC (hereinafter "MIN"), the Portal Manager for InforME wish to contract for the provision of services from MIN to Monthly Account Holder in accordance with the Terms and Conditions below. MIN provides online access from terminals and personal computers, to a number of InforME and State of Maine databases with related services. Monthly Account Holder wishes to use the subscriber services made available by MIN through InforME. InforME is a service created by the State of Maine with oversight by the InforME Board.

Terms and Conditions

  1. This Agreement sets forth the terms and conditions under which MIN will provide services to Monthly Account Holder.
  2. MIN reserves the right to withdraw any service or services without consulting Monthly Account Holder prior to withdrawing such service, and shall have no liability whatsoever to Monthly Account Holder in connection with deletion of any such service.
  3. Monthly Account Holder acknowledges that it has read this Agreement and agrees that it is the complete and exclusive agreement between the parties, superseding all other communications, oral or written. This Agreement and other notices provided to Monthly Account Holder by MIN constitutes the enter agreement between the parties. This Agreement may be modified only by written amendment signed by the parties, except as otherwise provided for in this paragraph. MIN shall be entitled to announce, online or in writing, changes to the network, to the services provided, to prices, or other changes, which changes shall constitute modifications to this agreement once announced. In the event Monthly Account Holder issues a purchase order or other instrument covering the services herein specified, it is understood and agreed that the purchase order is for Monthly Account Holder 's internal purposes only and shall in no way modify, add to, or delete any of the terms and conditions in this Agreement.
  4. Conditions of Use
    1. Hours of Service: Service will be provided on a non-guaranteed basis seven days per week (Sunday through Saturday), twenty-four (24) hours per day, excluding scheduled maintenance as designated from time to time by InforME in its sole discretion.
    2. ID/Account Numbers: MIN will issue to the Monthly Account Holder a maximum of ten ID/account numbers per annual fee. Monthly Account Holder is responsible for preserving the secrecy of its account numbers and for ensuring that access to services and use of its ID/account numbers are controlled by it and that, in those instances where a purchase order provides time and/or dollar and/or database limitations, use of the system does not exceed those limitations; Monthly Account Holder is liable for any and all charges for services to its ID/account numbers, whether or not authorized by Monthly Account Holder.
    3. Access: Monthly Account Holder is solely responsible for the selection and procurement of any equipment and communication lines.
    4. Copyright and Ownership of Information: Monthly Account Holder agrees to comply with any copyright notices or other limitation on use which are applicable to services, databases, or other information provided through MIN and InforME services.
    5. Use of Information: Monthly account holder agrees to abide by all applicable use statements and requirements outlined for access of information or services through MIN. Monthly account holder recognizes that each transaction and statement of use will be logged and retained for the purpose of reference by MIN.
    6. Subscription and/or use of specific online services may require compliance with additional terms and conditions and execution of additional agreements and/or addenda to this Agreement in order for Monthly account holder to have access to those services.
  5. Payment
    1. Invoices for all services rendered will be prepared by MIN and provided by MIN. Rates shall be in accordance with the current InforME rate schedule. Terms of invoice payment shall be net twenty (20) days.
    2. In addition to the rates contained herein, Monthly Account Holder shall pay MIN for all sales, use, and excise taxes incurred by MIN in providing services to Monthly Account Holder, where applicable. MIN makes no representation as to the liability or exemption from liability of the Monthly Account Holder to any tax imposed by any governmental entity.
    3. Past due invoices will be subject to a delinquency charge of 1.5% per month of the amount in arrears, or the legal limit, whichever is less. Monthly Account Holder agrees to pay all costs of collection of delinquent accounts, including reasonable attorney's fees, as permitted by law.
    4. Payment Options: (Monthly Account Holder selects one)
      1. Auto Check Option - Financial Institution automatically deducts amount of usage and filing fees including any annual, monthly or quarterly subscription fees out of checking account monthly.
      2. Manual Check Option - MIN bills Monthly Account Holder monthly usage and filing fees and bills on the appropriate month for any annual, monthly or quarterly subscription fees. Invoices are provided electronically. Payment is made by check and mailed by Monthly Account Holder to MIN's designated payment address. A $15.00 minimum monthly charge applies for this option.
    5. Default: An account is in default if it is past due or if Monthly account holder should declare a bankruptcy or insolvency. In the event of default, MIN may, at its sole option, block the Monthly account holder from use of the account either temporarily or until the past due amount is paid or permanently, regardless of payment. Not exercising this option at any particular time or degree of delinquency does not prevent MIN from exercising this option at any other time or degree of delinquency.
  6. Limitation of Liability
    1. The remedies set forth in this Agreement are exclusive and in no event shall MIN, its directors, officers, agents, or employees be liable for special, indirect, incidental, or consequential damages, including, but not limited to, lost income or lost revenues, whether such damages arise out of breach of contract, negligence, strict liability, or any other theory of liability. Such damages shall in any event be limited to the charges paid for the previous month by Monthly Account Holder for the services in connection with which a claim of liability is asserted or imposed.
    2. Monthly Account Holder agrees that MIN will not be liable for any claim or demand of any nature or kind whether asserted against MIN or against Monthly Account Holder by any third party, arising out of the services or materials provided or their use ; Monthly Account Holder agrees to indemnify and hold MIN harmless from claims of third parties arising out of the Monthly Account Holder 's use of the services or materials provided pursuant to this Agreement.
    3. MIN shall not be liable for or deemed to be in default for any delays or failure in performance or interruption of service.
    4. No action or suit, regardless of form, other than an action for payments due MIN, arising out of the transactions pursuant to this Agreement may be brought by either party more than one year after the cause of the action accrues.
    5. MIN, The InforME Board, the state of Maine, County and local government agencies and universities, professional associations and all other parties who may from time to time provide information for access on InforME or through MIN shall at no time be liable for any errors in, or omissions from, information available on InforME or through MIN.
  7. Warranty
    1. MIN makes no warranties, express or implied, including but not limited to the implied warranties of merchantability or fitness for any particular purpose. While MIN and its suppliers strive for accuracy and completeness of data and services furnished pursuant to this Agreement, no warranty or representation as to accuracy or completeness is made or implied.
    2. Monthly Account Holder warrants that it is aware of, and will comply with all applicable federal, state, or other laws with regard to access to or use of any and all information, databases, programs, or other products to which access is provided by or through MIN.
  8. Rate/Fee Changes
    1. Rates/Fees are established by the state governing authority of InforME in its sole discretion (unless this Agreement is a fixed term agreement as detailed in Paragraph 8b below). Such rates may change as the governing authority decides. Rates are posted on the InforME website at and on each online service site.
    2. The parties may enter into a fixed-term agreement setting forth a set rate/fee for a specified term. Any such agreement will be evidenced and detailed in writing.
  9. Renewals
    Monthly Account Holder's accounts renew annually automatically on the last day of their anniversary month unless MIN is notified in writing to the contrary. Some accounts may have an annual renewal that is not based on anniversary date and those accounts will automatically renew on a predetermined calendar period (i.e. January of every year). The appropriate annual fee will be applied in the billing for that month.
  10. Limitations
    1. Under no circumstances may Monthly Account Holder, or any other party acting by or through Monthly Account Holder or using Monthly Account Holder's ID/account numbers, use data received from or through InforME in any way except in full and complete compliance with all applicable federal, state, local or other laws and regulations.
    2. Monthly Account Holder specifically recognizes and affirms that he, or any other party acting by or through Monthly account holder or using Monthly account holder's ID/account number(s), will comply with all applicable provisions of all federal and state laws governing privacy and information dissemination as a requestor of public information.
    3. Monthly Account Holder understands that his MIN or InforME service privileges may be terminated for a violation of this Agreement or of an applicable federal, state, local or other law or regulation, and further that he may be prosecuted for such violations.
    4. Monthly Account Holder agrees not to tamper with, alter, or change in any fashion any databases or programs made available to Monthly Account Holder by MIN or through InforME.
    5. Monthly Account Holder acknowledges that records of its access to for-fee Services will be maintained by MIN and are subject to audit and examination for compliance with applicable limitations on use.
  11. Tradename/Trademark
    Monthly Account Holder agrees that it will not use the trademark "MIN" or "InforME" or any of InforME's or MIN's services identified in any fashion unless specifically authorized to do so in writing by MIN.
  12. General
    1. Authority: Each party has full power and authority to enter into and perform this Agreement, and the person signing on behalf of each party has been properly authorized and empowered to enter into the Agreement. Each party further acknowledges that he/she has read this Agreement, understands it, and agrees to be bound by it.
    2. Waiver: The waiver, modification, or failure to insist by MIN on any of these terms or conditions shall not void, waive, or modify any of the other terms or conditions, nor be construed as a waiver or relinquishment of MIN's right to performance of any such term or terms.
    3. Severability: If any provision or part of the Agreement shall be declared illegal, void, or unenforceable, the remaining provisions shall continue in full force and effect.
    4. Governing Law: This Agreement shall be governed by and construed according to the laws of the State of Maine as such laws are applied to contracts made and to be performed entirely in Maine, and all actions hereunder shall be brought in a federal or state court of competent jurisdiction in Maine and in no other jurisdiction.
    5. Notices: All notices required under this Agreement must be in writing and directed to Maine Information Network, LLC as follows: InforME, Attn: Kelly Hokkanen, General Manager, 45 Commerce Drive, Suite 10, Augusta, ME, 04330.
    6. Assignment: This Agreement is not assignable or transferable by Monthly Account Holder and any attempted assignment or transfer by Monthly Account Holder shall be null and void and of no force or effect. MIN may assign this Agreement and/or the payments due to MIN without notice to or requirement for Monthly Account Holder 's permission or approval.
  13. Maine Information Network, LLC, a Maine limited liability company, manages InforME and the day-to-day operations and activities of the portal under one or more contracts with the State of Maine.