Maine.gov

Division of Environmental and Community Health

Maine Center for Disease Control & Prevention

A Division of the Maine Department of Health and Human Services

DHHSMeCDCEnvironmental and Community HealthDrinking WaterPublic Water SystemsEmergency Response Resources

Emergency Response Resources


The Drinking Water Program can be reached 24 hours a day, 7 days a week for Emergency Response Assistance.

In the event of a drinking water emergency during regular business hours (Monday through Friday, 8:00am – 5:00pm), Public Water Systems should reach out to their PWS Inspector or contact the Drinking Water Program’s main line:

  • Main Line: (207) 287-2070 – Monday thru Friday, 8:00am - 5:00pm

For emergencies outside of regular business hours, Drinking Water Program managers share coverage of an emergency phone line. By calling the number below, your call will be routed to a DWP manager who can assist you.

  • After-Hours Emergencies: (207) 557-4214 – Monday thru Friday, 5:00pm - 8:00am, 24-hours weekends and holidays
    Note: This phone number is not monitored during DWP’s normal business hours.

A drinking water emergency is any event that could cause a Public Water System to produce water that may be unsafe for consumption.
Public Water Systems are required to report drinking water emergencies to the Maine Drinking Water Program within 24 hours of occurrence.  It is recommended that any emergency be reported immediately so that the Drinking Water Program can provide assistance to the Public Water System.


Page Index

Communications
Drinking Water Orders
Flooding Emergencies
Loss of Pressure/Loss of Water

Treatment Failure
Extreme Weather Events
Planning
Other Agencies



 

Communications


Drinking Water Orders

Boil Water, Do Not Drink, & Do Not Use Orders

 

Flooding Emergencies


 

Loss of Pressure/Loss of Water


 

Treatment Failure


 

Hurricanes, Droughts, and Other Extreme Weather Events


 

Planning


Other Agencies

Updated 10/8/2024