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Resource Guide: TTY DO'S & DON'TS

Last Updated; June 6, 2008

DO:

• Make sure your TTY is charged or plugged in before making a call
• Make sure the phone is placed properly in the cradle
• Identify yourself at the earliest opportunity
• Use “GA” to end your turn
• Use “SK” to end conversation
• Ask the other person to repeat if the message is garbled or you can’t read it
• Use abbreviations if they are clear in context
• Spell out numbers if necessary to avoid any confusion
• Indicate if there are other people watching the conversation
• Keep your sentences and responses short

DON’T:

• Worry about misspellings if the meaning is clear in context
• Save a hard copy of the conversation without permission
• Eavesdrop or allow eavesdropping

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