Resource Guide: INTRODUCTION

Last Updated; October 24, 2012

This directory is designed to be used by anyone interested in services for people who are deaf, hard of hearing, late deafened or speech impaired. To make the best use of this resource directory, you should:

  • Read through the directory to become familiar with all the services.
  • Use the toll-free numbers (800), (888) or (877) when available to save money.
  • Keep calling if you have trouble getting through to a phone number; then switch to using relay, sending a fax or email if you still can't get through.
  • TTY callers, as a courtesy: please tap the space bar so they will realize it's a TTY call. This does not relieve agencies of their obligation to answer silent TTY calls.
  • Keep in mind exactly what you want to know or get from this service. Ask direct questions - write down the answers.
  • Ask if payment is required for the service. Many services listed are free for qualifying clients.
  • Be aware of your rights as a consumer. If you are unhappy with a service and have tried to correct the situation, it is your right to file a complaint or grievance, end this service relationship, and to look elsewhere for information and resources.
  • Make the most of these services and enjoy them. They were put here to serve you! Make sure they do.
  • Report any changes, omissions or errors in this Resource guide to the Division for the Deaf, Hard of Hearing & Late Deafened.

    To submit updated information, please contact:

    Nancy Melanson at the Division for the Deaf, Hard of Hearing & Late Deafened:
    (207) 623-7958 (V)
    (207) 623-7998 (TTY)
    Email: Nancy.A.Melanson@maine.gov