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DIRECT RECOVERY SERVICES: 3380 LA SIERRA AVENUE, STE 104-522: RIVERSIDE, CA 92503-5271
May 2, 2018
NOW COMES the Superintendent, State of Maine, Bureau of Consumer Credit Protection, and issues the following Order to Cease and Desist and For Affirmative Sanctions for costs of investigation: WHEREAS Title 32 M.R.S. ? 11031(1) provides that a person or entity may not conduct the business of debt collection in this state without first being licensed by the Superintendent of the Bureau of Consumer Credit Protection; and WHEREAS on March 31, 2018, the Bureau received a written complaint from G. O., a Maine consumer, regarding contact from a debt collector using the name of Direct Recovery Services, purportedly located at 3380 La Sierra Avenue, Suite 104-522, Riverside, California 92503-5271; and WHEREAS the consumer received telephone calls throughout March of 2018 from Direct Recovery Services stating that they were attempting to collect a debt from him; and WHEREAS the consumer questioned the validity of the debt; and WHEREAS the consumer?s written complaint indicated that Direct Recovery Services has thus far been unable or unwilling to provide him with any details regarding the alleged debt; and WHEREAS Bureau staff searched the Bureau?s debt collection licensing records and found no license for Direct Recovery Services; and WHEREAS Bureau staff sent a certified letter (copy attached) to Direct Recovery Services at 3380 La Sierra Avenue, Suite 104-522, Riverside, California 92503-5271; and WHEREAS the certified letter outlined the consumer?s allegations involving the telephone communication received by the consumer from Direct Recovery Services; and WHEREAS the letter also outlined Direct Recovery Services? failure to obtain a valid license with the Bureau prior to attempting to collect consumer debts in Maine; and WHEREAS the certified letter from the Bureau was received by Direct Recovery Services? representative ?D. L. May? on April 9, 2018; and WHEREAS Direct Recovery Services failed to respond to the Bureau?s certified letter; NOW, THEREFORE, Direct Recovery Services is hereby: ORDERED to forthwith cease and desist all contact with Maine consumers for the purpose of collecting any debts until such time as it has obtained a debt collector?s license from the Bureau; and it is further ORDERED to pay the sum of $500 to the Bureau within 30 days of the date of this Order for the costs of this investigation, pursuant to 9-A M.R.S ? 6-106(6) and 32 M.R.S. ? 11051.
| Date: May 2, 2018/td> | /s/William N. Lund |
| William N. Lund |
| Date: May 2, 2018/td> | /s/William N. Lund |
| William N. Lund |