SIDES - What is SIDES E-Response?
SIDES E-Response is a free secure website that gives employers and TPAs an electronic way to simplify and streamline responses to Unemployment insurance requests, saving time and money by:
- Eliminating delays related to paper mail delivery and allowing more time to gather information and respond timely;
- Ensuring more complete information is provided through standard edits, validations and business rules, reducing time-consuming follow up phone calls;
- Reducing paper handling, staff time and postage costs; and
- Helping employers maintain the integrity of their accounts. You account is charged when there is an overpayment to a claimant because you or your representative responded late to the Department of Labor's request for information. This also applies if you give us insufficient information, SIDES will help you respond quickly and completely to the Department's requests for information.
As a result, improper payments are prevented, and Unemployment Insurance contribution rates are kept as low as possible.